Ford Edge Complaints (2008)

1,120 consumer complaints on file.

#10456203April 23, 2012
POWER TRAIN
THE TRANSMISSION WILL OCCASIONALLY FAIL TO ENGAGE PROPERLY WHEN ACCELERATING FROM A STOP. THE VEHICLE WILL INITIALLY MOVE FORWARD BUT THEN WILL FAIL TO ACCELERATE AS THE ENGINE CONTINUES TO INCREASE RPM. THIS HAS OCCURRED MULTIPLE TIMES. THE FIRST MAINTENANCE PERFORMED AT FORD WAS TO REBUILD THE TRANSMISSION. AFTER THE REPAIR THERE WERE NO PROBLEMS FOR ALMOST 4 MONTHS AND THEN THE TRANSMISSION PROBLEM RECURRED. THIS LAST TIME IT OCCURRED ALMOST CAUSED AN HORRIFIC ACCIDENT. AS THE AUTO ACCELERATED FROM A SIDE STREET TO MAKE A LEFT HAND TURN ONTO A FOUR LANE HIGHWAY, THE TRANSMISSION FAILED TO ACCELERATE AFTER ITS INITIAL ACCELERATION AND STOPPED IN THE MIDDLE OF ONCOMING TRAFFIC. A T-BONE ACCIDENT WAS BARELY AVOIDED. THE SECOND FORD REPAIR WAS TO REPLACE A 'SENSOR' AND WAS JUST PICKED UP TODAY FROM FORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455437April 16, 2012
EXTERIOR LIGHTING
AT 40,000 MILES REAR BLINKER BULB WENT OUT AND UPON REPLACEMENT THE BULB HAD MELT AND THE SOCKET SHOWED HEAT SCORCH. FORD SAID THIS WAS COMMON ON EDGES. AT 85,000 THE SAME THING OCCURRED HOWEVER THIS TIME THE BULBS HAD MAJOR MELT AT THE BASE OF THE BULB. FORD SAYS THEY NOW HAVE A TECH BULLETIN AND SAYS TO USE A NEW PART NUMBER BULB. VERY APPARENT THAT THE BULB WAS EXPERIENCING A HIGH TEMPERATURE THAT CAUSED THE MELT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455082April 13, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT STATED THAT AFTER SHIFTING INTO PARK, THE SHIFTER WOULD BECOME STUCK. THE CONTACT WOULD HAVE TO SHUT OFF AND RESTART THE VEHICLE IN ORDER FOR THE GEAR SELECTOR TO DISLODGE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HIM THAT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. THE VIN WAS UNAVAILABLE. UPDATED 06/05/12*LJ UPDATED 06/06/2012*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454911April 11, 2012
POWER TRAIN
I WAS IN DRIVE AND STOPPED AT A LIGHT ON A HILL WITH AN AUTOMATIC TRANSMISSION. WHEN THE LIGHT TURNED GREEN AND I TOOK MY FOOT OFF THE BRAKE I STARTED ROLLING BACKWARDS. IT DIDN'T STOP ROLLING UNTIL I PUT MY FOOT BACK ON THE BRAKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454431April 7, 2012
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
MELTED REAR DIRECTIONAL SOCKET. IT IS THE THIRD TIME I HAVE TO CHANGE THE LIGHT BULB. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453928April 3, 2012
SUSPENSION, WHEELS
REAR WHEEL BEARING FAILURE, HAVE TO REPLACE BEARING AND TRAILING ARM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453105March 26, 2012
ENGINE AND ENGINE COOLING, POWER TRAIN
TL* THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE ACCELERATED VERY SLOWLY FROM STOPS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON FIFTEEN OCCASIONS, BUT THEY COULD NOT DIAGNOSE A FAILURE. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE CONTACT WAS FINALLY INFORMED THAT THE VEHICLE WAS EQUIPPED WITH INCORRECT CAM PHASERS. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE VEHICLE WAS AGAIN TAKEN BACK TO THE DEALER AND THE CONTACT WAS INFORMED THAT THE AXLE AND WHEEL BEARINGS WERE DAMAGED. THE CONTACT WAS INFORMED THAT THIS MAY BE THE CAUSE OF THE POOR ACCELERATION FAILURE. THE VEHICLE WAS AGAIN REPAIRED AND THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453113March 26, 2012
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, POWER TRAIN
ONGOING TRANSMISSION ISSUES SINCE PURCHASED NEW. BEEN TO REPAIR FOR MORE THAN 17 DAYS AND ISSUES STILL REMAIN UNRESOLVED. TOOK CAR IN FOR REGULAR SCHEDULED OIL CHANGES AND REPAIRS.AT APPROXIMATELY 30,000 MILES THE CAMPHASERS ( FORD ADMITTED WRONG CAMPHASERS HAD BEEN INSTALLED) WERE REPLACED. COOLANT PROBLEM DISCOVERED AS WELL WHEN VEHICLE ENGINE WAS REMOVED. ODD ODOR COMING FROM HEATER, WHEN VEHICLE RETURNED AFTER CAMPHASER AND COOLANT ISSUE DID NOT RESOLVE SITUATION, AND VEHICLE RETURNED TO GALPIN FORD SERVICE, WAS TOLD THAT AXLE AND BEARING WERE BROKEN AND THAT THE STEERING WHEEL WAS NOT IN PROPER POSITION. I AM DEEPLY CONCERNED FOR OTHER FORD EDGE OWNERS AS WELL AS MEMBERS OF THE PUBLIC WHO MAY BE AFFECTED BY VEHICLE THAT DOES NOT PROPERLY ENGAGE AND APPEARS TO STALL BEFORE MOVING FORWARD.... THIS IS AN ENORMOUSLY SERIOUS ISSUE, THAT SHOULD NOT BE IGNORED. READING THE PRIOR COMPLAINTS, TELLS ME THIS IS NOT A NEW PROBLEM, AND THAT CONSUMERS AND FORD ARE AWARE OF THE TRANSMISSIONS ISSUES. PLEASE ASSIST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453145March 26, 2012
FUEL SYSTEM, GASOLINE
FUEL STORAGE TANK ASSEMBLY LEAKING AT MOUNTING BRACKETS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449176February 24, 2012
POWER TRAIN
THIS PROBLEM HAS OCCURRED SINCE FIRST FEW MONTHS OF OWNING IT. AT TIMES WHILE DRIVING AT ALL SPEEDS THE CAR'S POWER GOES AWAY IN THE SENSE YOU MIGHT BE DRIVING 68 THEN THE CAR STARTS TO SLOW DOWN, THEN SLAM, THERE IS A LOUD MECHANICAL SLAM, AND THE CAR FEELS LIKE YOU RAN IT TO SOMETHING METAL OR SOLID. IT LITERALLY SHAKES THE WHOLE CAR SCARES THE !@#$ OUT OF YOU. IT?S USUALLY ON THE EXPRESS WAY AND MORE WHEN IT?S COLD. IT SEEMS WHEN I?M BARELY INCREASING THE GAS, THEN LETTING OFF A BIT, THEN BACK ON THE GAS AGAIN. THE LOCAL FORD DEALER FOUND A BULLETIN FROM FORD STATING THAT REPLACING THE TRANSMISSION DOESN'T FIX THIS PROBLEM TO WAIT FOR FURTHER INVESTIGATION. WE HAVE BEEN WAITING SINCE 2008. THE CAR RUNS GREAT OTHER THEN THIS PROBLEM. THIS MIGHT NOT HAPPEN FOR WEEKS THEN IT WILL HAPPEN AS MANY OF 3 TIMES IN A 5 MILE DRIVE. I WENT ON A 2 HOUR TRIP THIS WEEK. IT HAPPENED TWICE ON THE WAY UP AND ONCE ON THE WAY BACK. AS SOON AS WE TAKE IT TO THE DEALER IT DOESN'T HAPPEN. I'VE ASKED THEM TO KEEP THE CAR FOR A WEEK AND DRIVE IT. THAT HASN'T HAPPENED. THEY KEEP THROWING THEIR HANDS IN THE AIR. I WISH IT WOULD JUST LOCK UP SO THEY CAN FIND SOMETHING. I HAVE SEEN OTHERS WITH THE SAME PROBLEMS BUT YET FORD HASN'T FIXED IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442327January 4, 2012
POWER TRAIN
THE POWER TAKE OFF UNIT (TRANSFER CASE) DEVELOPED A LEAK ON THE RIGHT HAND SIDE. THE LEAK DRIPS ONTO THE EXHAUST PIPE CREATING SMOKE AND AN AWFUL SMELL. THIS COULD RESULT IN A FIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441267December 26, 2011
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
2008 EDGE PURCHASED NEW IN 2009. IMMEDIATELY NOTED STRANGE SURGING WHEN ACCELERATING AND BRAKING. CONCERNED ABOUT TRANSMISSION. NOTIFIED FORD COOPERATE WHEN DEALER SAID VEHICLE WAS PERFORMING 'NORMALLY" SO CONCERNED CEASED DRIVING ON FREEWAY. IN SEPT OF 2011, TOOK VEHICLE TO BE SERVICED. THEY ASKED THAT I WAIT EVEN THOUGH I SHARED ONGOING CONCERNS. VEHICLE WAS GIVEN TO ME AND TOLD THAT ALL WAS WELL. AT 32000, IN DEC. OF 2011 ENGINE LIGHT CAME ON...TOOK TO DEALER WHO ADVISED ME THEY WOULD NEED TO KEEP IT FOR SOME TIME AND ENGINE NEEDED TO BE REMOVED. 6 DAYS LATER, I WAS NOTIFIED THAT THERE WAS A PROBLEM WITH THE CAM PHASER AND ALSO SOMETHING WITH COOLING SYSTEM. OTHER ISSUES THAT SHOULD BE NOTED IS THAT THE BATTERY HAS BEEN REPLACED MULTIPLE TIMES. THE CAR FOR NO REASON HAS ALARM GO OFF. VERY MUCH CONCERNED THAT INFORMATION IS BEING WITHHELD AND THAT THIS MAY BE A COMMON ISSUE WITH EDGE AND PERHAPS THERE IS A NEED FOR A RECALL. I KNOW NOTHING MORE AT THIS POINT, BUT WILL BE CONTACTING ALL SAFETY ORGANIZATIONS FOR MORE INFORMATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440619December 20, 2011
VEHICLE SPEED CONTROL, STEERING, SERVICE BRAKES, HYDRAULIC, POWER TRAIN
MY WIFE WAS DRIVING THE VEHICLE AND UPON ACCELERATION FROM A COMPLETE STOP, THE VEHICLE RANDOMLY WOULD GO INTO A "NEUTRAL-LIKE" STATE. RPMS WOULD INCREASE DRAMATICALLY, BUT THE CAR WOULD CRAWL BETWEEN 3-5MPH. THE MESSAGE, "OD READ ERROR" WOULD DISPLAY ON THE DASHBOARD, POWER STEERING WOULD GO OUT AND BRAKES WOULD NOT RESPOND WELL (IT WAS AS IF THE CAR HAD TURNED OFF). WHEN SHIFTING FROM DRIVE TO PARK OR REVERSE, THE VEHICLE WOULD JERK FORWARD VIOLENTLY, AS IF REAR-ENDED. ONCE THE CAR WAS TURNED OFF AND STARTED AGAIN, THE PROBLEM WOULD GO AWAY. WE BROUGHT THE VEHICLE TO THE DEALERSHIP MULTIPLE TIMES AND THE DEALERSHIP EVEN DETERMINED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THIS WAS ONLY AT 37,600 MILES. THE DEALER SAID IT WAS A TRANSMISSION ISSUE, BUT IT APPEARS TO BE AN ON-BOARD COMPUTER ISSUE AS WELL. AFTER TRANSMISSION WAS REPLACED, 5 WEEKS LATER HAD ISSUE WITH SHIFTING INTO FIRST GEAR. VEHICLE SHIFTED VERY HARD INTO FIRST GEAR. CAR IS BACK DOWN AT THE DEALERSHIP AGAIN. WROTE A LETTER TO FORD EXPRESSING MY CONCERN AND REQUESTED THE CAR BE REPURCHASED, THEY DENIED MY REQUEST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439956December 14, 2011
POWER TRAIN
OCCASIONALLY, (ONCE OR TWICE A YEAR) THE VEHICLE JERKS VIOLENTLY ONCE BETWEEN 20-45 MPH WHEN SLOWING AND THEN ACCELERATING. FEELS LIKE THE VEHICLE WAS REAR ENDED OR HIT A HUGE POT HOLE. THIS HAS HAPPENED VERY INTERMITTENTLY. RECENTLY, IT IS HAPPENING ONCE OR TWICE A MONTH. LOCAL FORD DEALER CHECKED PCM (?) CALIBRATION AND UPDATED IT TO TSB 08. HOPEFULLY THIS WILL SOLVE THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437876November 30, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN
MY VEHICLE IS A 2008 AND IT ONLY HAS 109,000 MILES ON IT AND I STARTED TO HEAR A WHINING SOUND, BROUGHT IT TO THE AUTO MECHANIC AND THEY SAID THAT IT MIGHT BE SOMETHING IN THE TRANSMISSION SUCH AS A BEARING. WELL TO MY SURPRISE THEY TRANSMISSION DEALER ADVISED ME THAT I NEEDED A WHOLE NEW TRANSMISSION. TRANSMISSIONS ARE SUPPOSED TO LAST A LONG TIME AND THIS IS VERY UNEXPECTED. $3800.00 FOR A NEW TRANSMISSION. I HAVE ALWAYS HEARD A CLUNKING SOUND COMING FROM THE TRANSMISSION WHEN IT SHIFTED GEARS OR WHEN I PUT IN IN REVERSE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433790November 1, 2011
POWER TRAIN
PURCHASED FORD EDGE NEW 2008. HAD PROBLEMS SINCE BEGINNING. DRIVING LOW SPEED IT SLIPPED INTO L, TWICE. BROUGHT CAR IN SEVERAL TIMES COMPLAINING SPITTING AND SPUTTERING, BUCKING LIKE CHOKING. (I DO NOT HAVE EXACT DATE OF COMPLAINT TODAY BUT ENTERED APPROXIMATE- IN PROCESS OF OBTAINING HISTORY ). BROUGHT CAR INTO FORD DEALER IN ALBANY WHERE I WAS TOLD BAD GAS AND ONE TIME A BROKEN SEAL BUT NOT TOLD WHERE SEAL WAS. CAR NOW 4 YRS W/ ONLY 65466. MILES. ALWAYS GOT SYNTHETIC OIL CHANGE FOR MORE $ TO INSURE EXTENDED COVERAGE ON POWERTRAIN OR SO WAS INFORMED WOULD BE THE CASE. I ASKED, HOW CAN I GET A 4000 MILE EXTENDED COVERAGE ON THE POWERTRAIN WHEN I AM ONLY TO GET THE OIL CHANGED AT 5 - 6000 MILES, I WAS TOLD "DON'T WORRY ABOUT IT". OCT. 2011 CAR SPUTTERED AND SPIT AFTER FILLING TANK. I HOPED WAS DUE TO BAD GAS AS TOLD IN PAST, HOWEVER, THIS TIME, THE CAR WOULD ONLY GO 30 MPH, ANY FASTER, CAR ACTED LIKE WAS IN NEUTRAL. ORANGE WRENCH LIGHT CAME ON, I CALLED FORD GARAGE, AAA WAS TOWED IN. NO WARRANTY I AM TOLD BECAUSE I DIDN'T PURCHASE AN EXTENDED WARRANTY. WHY DID I NEED IT? I WAS TOLD I WOULD BE OK WITH THE SYNTHETIC OIL CHANGES AND EXTENDED COVERAGE ON THE POWERTRAIN. IN ADDITION, I AM BEING TOLD BECAUSE ONLY DID A TRANSMISSION FLUSH AT 30,000 NOT 60,000, NOT COVERED. WE ALL KNOW CAR SHOULD NOT NEED NEW TRANSMISSION AT 65466 MILES REGARDLESS. TREATED CAR LIKE A CHILD. WANT NOTHING ELSE. BEEN W/ FORD / NOW FORD/ MAZDA SINCE 18YRS OLD, NOW 52. LOYALTY GETS NOWHERE. IN PROCESS OF OBTAINING HISTORY ALL COMPLAINTS SINCE NEW TO FIGHT NO SUPPORT. ALL THIS AND THE END WILL RESULT WITH ME HAVING NO CAR AND CONSIDERABLE EXPENSE AND ULTIMATELY NO MORE GOOD CREDIT IF I THROW THE KEYS AT THEM AND SAY KEEP IT ! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433683October 31, 2011
POWER TRAIN
TL* THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT STATED THAT OCCASIONALLY WHEN DRIVING AT LOW SPEEDS THE VEHICLE WOULD CHANGE GEARS VIOLENTLY, CAUSING THE VEHICLE TO LUNGE FORWARD ABNORMALLY. THE DEALER DIAGNOSED THAT THERE WERE NO FAILURES WITHIN THE VEHICLE. THE MANUFACTURER WAS CONTACTED BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE FAILURE MILEAGE WAS UNAVAILABLE AND THE CURRENT MILEAGE WAS 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429501October 11, 2011
ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:ENGINE
THE VEHICLE WOULD AT DIFFERENT TIMES, HAVE TROUBLE SHIFTING FROM PARK TO REVERSE, IN DRIVE, ETC. IT SOUNDED LIKE THE TRANSMISSION WAS BROKEN. THIS PROBLEM WOULD ARISE, AND THEN GO AWAY. THE FIRST TIME THE DEALERSHIP RESET THE COMPUTER, AND IT RAN FINE FOR WEEKS, THEN THE PROBLEM CAME ABOUT AGAIN, AND WENT AWAY, THE LAST TIME AROUND SEPT 18TH, IT WAS WORSE, SO I HAD IT TOWED AND REPAIRED. THE DEALERSHIP REPLACED THE OUTPUT SHAFT SENSOR AND TURBIN SHAFT SENSOR AT A COST OF $700. I WAS IMPELLED TO REPORT A CONCERN, AFTER SEEING OTHER CONCERNS ON LINE FOR THE SAME ISSUES, AND A CUSTOMER OF MINE WHO HAS AN EDGE IS EXPERIENCING THE SAME ISSUES. FORD MOTOR COMPANY, AND THE DEALERSHIPS DO NOT SEEM TO WANT TO SERIOUSLY ADDRESS THIS ISSUE, AND I FELT LIKE THEY WERE TRYING TO AVOID ADMITTING TO A MAJOR PROBLEM. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423251September 4, 2011
POWER TRAIN
WHENEVER YOU ACCELERATE, THE TRANSMISSION BEGINS TO JERK. THE POWER TRAIN PROBLEM INDICATOR LIGHT WILL COME ON AND GO OFF. THE CAR FREQUENTLY JERKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417941August 8, 2011
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2008 FORD EDGE. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE SUDDENLY STALLED. THE FAILURE OCCURRED INTERMITTENTLY AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THE TECHNICIANS REPLACED THE ACCELERATOR PEDAL SENSOR. AFTER THE REPAIRS WERE PERFORMED, THE VEHICLE CONTINUED TO STALL AND WOULD NOT RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHERE THE MECHANIC STATED THE FUEL PUMP AND FUEL TANK NEEDED TO BE REPLACED BECAUSE THE FUEL PUMP MELTED A HOLE INTO THE FUEL TANK, WHICH COULD HAVE CAUSED A FIRE. THE FUEL PUMP AND FUEL TANK WERE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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