Ford Edge Complaints (2008)

1,120 consumer complaints on file.

#10471478August 19, 2012
POWER TRAIN, ELECTRICAL SYSTEM
THIS HAS HAPPENED SEVERAL TIMES. THE VEHICLE WAS MOVING FORWARD AND ALL OF A SUDDEN THE AIR BAG LIGHT & THE CHECK ENGINE LIGHT CAME ON & THE DISPLAY SAID "NO ODOMETER AVAILABLE" . WHEN I CAME TO A STOP, THE CAR WOULD NOT MOVE - IT WAS LIKE IT WAS IN NEUTRAL THEN ALL THE SUDDEN THE TRANSMISSION ENGAGED WITH A LOUD CLUNK & THE CAR MOVED & ALL THE LIGHTS WENT OUT. A WRENCH APPEARED ON THE DASHBOARD AND THE SCREEN READ ODO ERROR WITH DASHES. I COULD NOT GO. IT WAS AS IF MY CAR WAS STUCK IN NEUTRAL. EVEN AFTER TURNING THE CAR OFF AND ON SEVERAL TIMES IT DID NOT REMEDY THE PROBLEM. IT ALSO WAS SHIFTING HARD FROM PARK TO DRIVE, ETC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470497August 13, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
REAR TAIL LIGHTS STOPPED WORKING. UPON INSPECTION THE BULB CONNECTOR AND SOCKET HAD OVER HEATED AND MELTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470248August 11, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
BURNT OUT TURN SIGNAL BULB. UPON INSTALLATION OF NEW BULB I FOUND THE SOCKET TO BE MELTED ON BOTH SIDES. TOOK CAR INTO FORD DEALERSHIP WHERE THEY REPLACED THE SOCKETS AND INSERTED NEW BULBS. A FEW MONTHS LATER ANOTHER BURNT BULB WITH DISCOLORED SOCKETS. CHANGED BULB AGAIN. NOW I'M UP TO ABOUT 6 BULB CHANGES WITH 4 BEING DONE BY THE DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468994August 2, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE FROM A STOP. THE CONTACT ALSO STATED THAT THE VEHICLE EVENTUALLY JERKED WHEN IT BEGAN TO ACCELERATE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467786July 26, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE LOST POWER AND STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THE CONTACT THAT THERE WERE NO FAILURES FOUND WITHIN THE VEHICLE AND THE COMPUTER WAS RESET. THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 41,000 AND THE CURRENT MILEAGE WAS 42,000. UPDATED 08/28/12*LJ THE CONSUMER STATED THE FAILURES OCCURED WHEN THE VEHICLE WAS PARKED OR IN MOTION. UPDATED 09/05/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467657July 25, 2012
POWER TRAIN
SPEEDS UP AND DOWN AT LOW SPEEDS AND CLUNKS IN THE TRANSMISSION,ALSO NOW IT DOES IT AT 20 MPH WHEN THE OUTSIDE TEMPERATURE IS AROUND 90 DEGREES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467203July 24, 2012
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
AFTER DRIVING THE VEHICLE FOR 20 MINUTES IT BEGAN TO SLOW DOWN AND THE MORE GAS (PEDDLE PRESSURE) WE GAVE IT THE SLOWER IT CONTINUED. IT FELT AS THOUGH IT WAS CHUGGING' ALONG AND 'SPUTTERING'. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466327July 17, 2012
POWER TRAIN
THE VEHICLE WAS BROUGHT TO THE FORD DEALER TO HAVE AN OIL LEAK CHECKED. THEY DETERMINED THERE WAS A LEAK WITH THE PTU (POWER TRANSFER UNIT) SEAL. THEY TRIED TO REPAIR THE SEAL, BUT THIS DID NOT WORK. THEY ORDERED A NEW SEAL AND IT HAS BEEN ON BACK ORDER. THE VEHICLE HAS BEEN AT THE FORD GARAGE SINCE 6/25/2012 AND CANNOT BE USED UNTIL A NEW SEAL IS INSTALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465041July 10, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING IN HEAVY TRAFFIC. THE CONTACT MANAGED TO EXIT ONTO THE SHOULDER. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES, SPORADICALLY AND ALWAYS WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR A WEEK BUT THE DEALER WAS UNABLE TO DIAGNOSE A FAILURE. THE CONTACT RETRIEVED THE VEHICLE FROM THE DEALER AND WHILE EXITING THE LOT, THE FAILURE RECURRED. THE DEALER THEN MADE REPAIRS TO THE VEHICLE THAT WERE UNKNOWN TO THE CONTACT HOWEVER, THE REPAIRS DID NOT CORRECT THE FAILURE. THE MANUFACTURER WAS NOTIFIED WHO ADVISED THE CONTACT THAT THE VEHICLE WAS NOT UNDER WARRANTY AND OFFERED NO ASSISTANCE. THE FAILURE AND THE CURRENT MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462728June 22, 2012
POWER TRAIN, FUEL/PROPULSION SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
THE VECHILE LOSS POWER AND STALLED OUT. AFTER THAT THE CAR ON THE SECOND OCCURRENCE WON"T START HAD TO CHARGE BATTERY THE CAR RACED WHILED IDLING AND HAD NO POWER TO RUN. WENT BACK TO THE DEALER AND ARE UNABLE TO FIND ANY PROBLEM. SO WE ARE NOW STUCK WITH A CAR THAT WILL SHUT DOWN AND LOSE ALL POWER WHICH IS NOT SAFE TO DRIVE DO TO THE FACT THAT IF WE DROVE IT AT NIGHT AND STALLS OUT WE LOSE ALL POWER AND WITH NO POWER THE OTHER CARS MAY RUN INTO US AND CAUSE AN ACCIDENT WHICH WE ARE UNABLE TO PREVENT. THANK YOU THIS IS A DANGEROUS SITUATION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462317June 19, 2012
POWER TRAIN
WHAT STARTED OUT AS NOISE IN THE REAR TIRES, I THOUGHT, BECAME VERY LOUD AND DISTRACTING. TOOK IT IN TO A TIRE DEALER AND REPLACED 2 TIRES AND HAD THE SAME VERY LOUD WHINE, EVEN THE EMPLOYEE AT THE TIRE STORE WAS AMAZED AT HOW LOUD THE SOUND WAS. HE THOUGHT IT WAS BEARINGS AND I TOOK IT IN TO A FRIEND OF MINE WHO OWNS A REPAIR SHOP. I TOOK IT IN TO HIM BECAUSE I THOUGHT MY WARRANTY WAS NO LONGER VALID. HE REPAIRED THE VERY BADLY WORN BEARINGS AND TOLD ME HE WAS VERY SURPRISED AT HOW BAD THEY WERE KNOWING HOW AND WHERE MY DRIVING WAS DONE. MOSTLY ON THE FREEWAYS NO OFF ROAD DRIVING. I DECIDED TO LOOK ON LINE TO SEE IF THIS HAD BEEN A PROBLEM WITH OTHER 2008 FORD EDGES AND IT HAS BEEN REPORTED IN THE 2007'S ALSO. SEEMS LIKE A TREND TO ME. I WENT INTO MY FORD DEALER AND THE SERVICE MANAGER SAID IT HAS BEEN SEEN AS A PROBLEM AND SUGGESTED WE LOOK ON THE WARRANTY AND EXTENDED SERVICE PLAN AND SEE IF IT WAS COVERED. IT WAS, UNDER THE POWERTRAIN WARRANTY. I ASKED IF THEY WOULD REIMBURSE ME FOR THE REPAIRS? THE SERVICE MANAGER SAID THEY WOULD TALK TO THE FORD CUSTOMER SERVICE IN OUR REGION AND LET ME KNOW. SHE SAID NO! THEY WOULD NOT BECAUSE I DIDN'T BRING IT BACK TO THEM, REMEMBER I THOUGHT IT WAS OUT OF WARRANTY, THEN SHE SAID I WAS NOT THE ORIGINAL OWNER, I BOUGHT IT FROM THAT DEALER WITH 9388 MILES ON IT. ALL THE OTHER WARRANTIES THAT CAME WITH THE CAR WERE HONORED WHY NOT THIS ONE?? I WAS NOT THE ORIGINAL OWNER FOR THOSE WARRANTIES EITHER. I WOULD BE HAPPY JUST TO BE REIMBURSED ON THE BEARINGS, THE TOTAL WAS $550. I ALSO HAVE THE EXPENSE OF 2 NEW MICHELIN TIRES @ $500. HELP! *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460910June 7, 2012
POWER TRAIN
MY FORD EDGE HAS JERKED AND JUMPED A FEW TIMES BUT WAS TOLD THAT NOTHING WAS WRONG WITH IT. WELL ON FRIDAY JUNE 01, 2012 I TRIED TO PUT CAR INTO GEAR AND IT DID NOT WANT TO GO, IT STARTED JERKING AND JERKING. THEN IT STARTED GOING, LIGHTS STARTED GOING OFF SUCH AS THE WRENCH, TIRE PRESSURE, AND THEN ODOMOTER DROPPED TO ZERO AND IT SAID DATA ODOMOTER ERROR. THE NEXT DAY I TURNED THE CAR ON AND WAS MAKING A LOUD WHINING NOISE. I TOOK THE CAR TO GULF COAST FORD IN ANGLETON, TEXAS ON SATURDAY JUNE 02, 2012 AND THEY CALLED MY HUSBAND WEDNESDAY JUNE 06TH AND TOLD HIM THAT THEY HAD TO TAKE THE TRANSMISSION APART. SAID THEY HAD THREE CARS LAST WEEK WITH THE SAME PROBLEM AND THEY CURRENTLY HAD ONE WITH SAME PROBLEM RIGHT NEXT TO MINE AND THEY SAID THEY ARE NOT SURE WHY THIS IS HAPPENING. FORD HAS A SERIOUS PROBLEM WITH THIS CAR AND IT NEEDS TO BE FIXED. MY CAR IS AT 93,500 MILES AND THE TRANSMISSION SHOULD NOT BE GOING OUT ALREADY. I WISH THEY WOULD RECALL THIS CAR COMPLETELY. I AM READY TO GET RID OF IT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460423June 3, 2012
ENGINE, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
I OWN A 2008 FORD EDGE. I HAVE HAD IT FOR JUST OVER 30 DAYS AND HAVE HAD PROBLEMS WITH IT SINCE THE WEEK THAT I PURCHASED IT. I HAVE HAD IT TO THE DEALERSHIP SEVERAL TIMES AND THEY ARE TELLING ME THAT SINCE THERE ARE NO CODES READING OUT AND NO LIGHT ON AND THAT THEY CANT REPLICATE THE PROBLEM THAT THEY DON'T KNOW WHAT TO DO. I AM SUPPOSED TO MONITOR AND CALL BACK WITH WORSE SYMPTOMS. I CALLED THEM IN THURSDAY BECAUSE I WAS ON MY WAY TO WORK AND MY CAR SKIPPED THE WHOLE WAY UP A HILL ON THE HIGHWAY AND WHEN I GOT TO THE TOP OF IT MY CAR COMPLETELY POWERED DOWN AND SHUT OFF WITH THE KEY STILL IN THE IGNITION AND IN THE IN POSITION. I HAD TO GET OFF THE ROAD VERY QUICKLY TO AVOID BEING HIT BY A 18 WHEELER. I AM HAPPY THAT MY CHILD WAS NOT IN THE CAR BUT I AM NOW SCARED FOR MY FAMILY AND MY SAFETY AS WELL AS OTHERS. SEVERELY UNHAPPY WITH THIS VEHICLE!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458654May 16, 2012
STEERING
AROUND 57,900 MILES, A CLICKING SOUND APPEARED WHENEVER THE WHEEL WAS TURNED TO THE LEFT MORE THAN HALF WAY. THE SOUND BECAME PROGRESSIVELY LOUDER OVER THE NEXT FEW WEEKS. THE SOUND ONLY OCCURRED IN LEFT TURNS AND THE SOUND CAME FROM THE RIGHT FRONT. THE PROBLEM WAS DIAGNOSED AS A FAILED BEARING IN THE RIGHT CV SHAFT. REPLACEMENT OF THE SHAFT COST $600. ACCORDING TO THE SHOP, THIS IS AN UNUSUAL FAILURE FOR A CAR OF THIS MILEAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458658May 16, 2012
ELECTRICAL SYSTEM
THE AUDIO SYSTEM IN MY 2008 EDGE CONTAINS A GPS AND SIRIUS SATELLITE RADIO AS WELL AS THE NORMAL OPTIONS. ONE MORNING, THE SIRIUS RADIO RECEPTION WAS DEGRADED TO THE POINT THAT THE SIGNAL COULD ONLY BE HEARD WEAKLY AT FULL VOLUME. I WORKED THROUGH THE DIAGNOSTICS WITH SIRIUS AND WAS TOLD THAT IT WAS A FORD HARDWARE PROBLEM. I TOOK THE CAR TO THE FORD DEALER, WHO CHARGED ME $98 TO RUN A DIAGNOSTIC THAT POINTED TO A BROKEN ANTENNA MOUNT ASSEMBLY, WITH A PRICE TAG OF $600 BEFORE LABOR. I DID NOT ACCEPT THE OFFER. TWO WEEKS LATER, THE PROBLEM SUDDENLY RESOLVED ITSELF AND RECEPTION RETURNED TO NORMAL. AT NO TIME DURING THIS PROCESS DID I MESS WITH THE CONNECTIONS TO THE RECEIVER (IN THE SPARE TIRE COMPARTMENT) OR THE "ANTENNA" THAT SITS ON THE SPOILER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458464May 14, 2012
ENGINE, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TL* THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE WAS BEING EXAMINED BY AN AUTHORIZED DEALER FOR ROUTINE MAINTENANCE WHEN SHE WAS INFORMED THAT THE BATTERY WAS CORRODED. AS TIME PROGRESSED, THE VEHICLE WOULD NOT START. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START ON FIVE OCCASIONS. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 6,000. UPDATED 07/06/12 *BF UPDATED 07/12/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458480May 14, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT STATED WHILE DRIVING OUT OF HIS GARAGE IN REVERSE THE VEHICLE STOPPED MOVING AND HE WAS UNABLE TO CONTINUE DRIVING. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE POWER TRAIN UNIT BURNED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 80,000. UPDATED 7/18/12 *CN THE CONSUMER STATED AFTER WAITING TWO MONTHS FOR THE PART, HE INSTEAD PURCHASED A USED PART. UPDATED 07/25/12
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10457843May 9, 2012
POWER TRAIN
WE BOUGHT OUR EDGE CERTIFIED THROUGH THE LOCAL FORD DEALERSHIP AND WITHIN MONTHS THE TRANSMISSION WOULD VIOLENTLY SHIFT BETWEEN FIRST AND SECOND. WHEN I TOOK IT IN THEY SAID THEY COULDN'T REPLICATE THE PROBLEM. IT HAPPENS AT LEAST A FEW TIMES A MONTH AND I'M NERVOUS THAT THERE WILL BE COMPLETE FAILURE ONCE WE ARE OUTSIDE THE WARRANTY PERIOD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457867May 9, 2012
EXTERIOR LIGHTING
I HAVE A 2008 EDGE WITH 18,000 MILES ON IT. ONE WEEK AGO MY LEFT TURN SIGNAL STOPPED WORKING. ON INVESTIGATION I DISCOVERED THE SOCKET HOLDING THE BULB HAD MELTED. WITH 13 DAYS LEFT ON THE WARRANTY I TOOK IT TO FORD, THEY REPLACED IT AND THE BULB. WHEN I GOT HOME I CHECK THE RIGHT TURN SIGNAL, SAME THING, SOCKET WAS BURNED WORSE. THEY ARE REPLACING THIS TODAY AS THEY DID NOT HAVE ANOTHER SOCKET IN STOCK. I AM GOING TO TAKE A PICTURE OF THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456375April 24, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 FORD EDGE. WHILE DRIVING 20 MPH, THE CONTACT STATED THAT THE VEHICLE SUDDENLY BEGAN TO ACCELERATE UNCONTROLLABLY AND WITHOUT WARNING, CAUSING THE CONTACT TO CRASH INTO A NEARBY VEHICLE. THE CONTACT SUFFERED SEVERAL MINOR INJURIES DUE TO THE CRASH AND A POLICE REPORT WAS FILED. THE VEHICLE HAD NOT BEEN DIAGNOSED AND HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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