Ford Edge Complaints (2012)

1,134 consumer complaints on file.

#10644822October 15, 2014
ELECTRICAL SYSTEM
DOOR AJAR INDICATOR DOES NOT GO OFF AFTER PASSENGER DOOR IS CLOSED. CAR IS LESS THAN 3 YEARS OLD BUT OUT OF WARRANTY DUE TO MILEAGE. THEREFORE, DEALER CHARGED $430 TO FIX. THANKS AND GOODBYE FORD! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644484October 14, 2014
STRUCTURE:BODY, ELECTRICAL SYSTEM
MY DRIVE SIDE DOOR DOES NOT SENSE IT IS CLOSED AND THE LIGHT STAYS ON AND THE DOME LIGHTS STAY ON LONGER. PERIODICALLY BECAUSE THE SWITCH IS SAYING THE DOOR IS OPEN, THE DOME LIGHT, HEADLIGHTS AND REAR LIGHTS WILL GO ON WHEN NOBODY IS IN THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641957October 7, 2014
ENGINE, ELECTRICAL SYSTEM
A MESSAGE WARNING "SHIFT TO PARK" APPEARS ON THE CAR DASHBOARD WHEN THE CAR HAS ALREADY BEEN PUT INTO PARK POSITION. THIS WARNING MESSAGE DISALLOWS THE DRIVER TO TURN THE CAR OFF - SHUT OF THE ENGINE. THE CAR IS ALREADY IN PARK AND MESSAGE LIGHT CONTINUES TO BE ON DISPLAY ON DASHBOARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641053October 3, 2014
ELECTRICAL SYSTEM
WHEN DOOR IS CLOSED THE DOOR ALARM STILL GOES OFF AND SHOWS DOOR OPEN ON SCREEN. AFTER OPENING AND CLOSING THE DOOR SEVERAL TIMES, IT SOMETIMES GOES OFF AND SOMETIMES STAYS ON. VERY ANNOYING. FORD SHOULD FIX. HAVE HAD TO DRIVE DOWN ROAD WITH ALARM GOING OFF EVEN THOUGH DOOR IS CLOSED AND LOCKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640088September 30, 2014
ELECTRICAL SYSTEM
ONE DAY WHILE PREPARING TO DRIVE THE KIDS TO SCHOOL, I ENTERED THE DRIVER'S SIDE OF MY VEHICLE AND SHUT THE DOOR. I STARTED THE ENGINE VIA THE PUSH BUTTON IGNITION AND THE DASH GAVE AN AUDIBLE ALARM AND LIGHT FOR MY DRIVER DOOR BEING AJAR. I OPENED MY DOOR AND FIRMLY CLOSED IT. THE LIGHT REMAINED SHOWING MY DRIVER'S SIDE DOOR AS BEING AJAR. SINCE THEN THIS OCCURS EVERY TIME I DRIVE MY VEHICLE. THE PROXIMITY UNLOCK FEATURE OF MY VEHICLE DOES NOT WORK ON THIS SIDE NOW EITHER, I ASSUME DUE TO IT NOT REGISTERING THE DOOR AS CLOSED. THIS FEATURE WORKS ON THE PASSENGER SIDE WHERE I DO NOT HAVE THIS DOOR AJAR ISSUE. WHILE DRIVING THE AUTO-LOCK FEATURE DOES NOT WORK EITHER DUE TO IT REGISTERING THE DRIVER'S SIDE DOOR AJAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640028September 29, 2014
SERVICE BRAKES
PERIODICALLY WHEN APPLYING THE BRAKES THEY BECOME VERY WEAK NOT STOPPING THE VEHICLE UNLESS BRAKE IS STOMPED ON. TWO DIFFERENT DRIVERS LISTED ABOVE. TOOK TO DEALERSHIP TODAY 09-29-14. THEY CALLED BACK TODAY TO EXPLAIN THAT THE BRAKE BOOSTER IS DEFECTIVE AND WILL TAKE BETWEEN 1-2 WEEKS BECAUSE PART IS NOT IN STOCK AND THEY ARE BACK ORDERED. DEALER NICE AND GAVE US RENTAL. THIS ALMOST CAUSED ACCIDENT TODAY AND ON SATURDAY AS ALMOST MISSED STOPPING AND ALMOST ROLLING INTO INTERSECTION. GOOD THING MY WIFE AND I ARE STRONG AND COULD GET IT STOPPED. WE JUST HOPE THAT THIS DOES NOT CAUSE SOMEONE TO HAVE A BAD ACCIDENT. SHOULD BE RECALLED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639610September 28, 2014
ELECTRICAL SYSTEM
DRIVERS DOOR AJAR ALERT WILL NOT TURN OFF. COMPUTER SAYS TO PUT CAR IN PARK AND SHUT DOOR. THIS DOES NOT RESOLVE THE DOOR AJAR ERROR. *TR A SECOND PROBLEM IS NOW OCCURRING; THE BACK UP CAMERA MESSAGE IS ASKING IF YOU WANT IT ON. I HAVE ALWAYS HAD MINE ON, SO WHY IS IT CONTINUALLY ASKING. A THIRD PECULIAR BEHAVIOR I'M NOTICING IS THAT WHEN YOU PUT THE CAR IN PARK, AND SHUT THE ENGINE OFF, IF YOU HAD THE RADIO ON, IT NORMALLY STAYS ON UNTIL YOU OPEN THE DOOR, NOW, THE RADIO SHUTS OFF IMMEDIATELY AS DO THE DASHBOARD INSTRUMENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639683September 28, 2014
ELECTRICAL SYSTEM
PROBLEM: DRIVER DOOR AJAR WARNING COMES ON EVEN IF DOOR IS SHUT. I DROVE IT LIKE THIS FOR ABOUT 4 WEEKS WHEN BOTH HIGH BEAMS AND REGULAR BEAM HEADLIGHTS BURNED OUT SIMULTANEOUSLY AT NIGHT. I HAD TO DRIVE WITH FLASHERS UNTIL A GAS STATION TO CALL MY WIFE AND COME GET ME. I TOOK IT IN FOR REPAIR AND THEY SAID THERE MIGHT BE A SHORT DUE TO DOOR LATCH PROBLEM, SO THEY SUGGESTED I REPLACE BATTERY AND HEADLIGHTS FOR $400+. BY THE WAY, THE DEALER SAID HE OILED THE DOOR LATCH AND IT WAS FIXED. IT WAS NOT FIXED. THE DOOR AJAR WARNING STILL COMES ON AS I DRIVE. WHAT IS BAD IS WHEN I PARK IN A PUBLIC LOT, THE CAR WILL NOT SHUT OFF INTERIOR LIGHTS AS THE CAR THINKS DOOR IS AJAR. IN ADDITION, I CAN NOT LOCK THE CAR WITH THE FOB SO I NEED TO LOCK EACH DOOR SEPARATELY AND KEEP SLAMMING DOORS UNTIL IT GOES OFF. AT LOW SPEEDS UNDER 20MPH THE DOOR AJAR WARNING SAYS PUT CAR IN PARK. CAN YOU IMAGINE THE ACCIDENT IF SOMEONE WAS STUPID ENOUGH TO PUT A ROLLING CAR IN PARK BECAUSE OF A FAULTY DOOR LATCH SENSOR! ALL I ASK IS A RECALL OR AT LEAST HAVE THE DEALERS ACKNOWLEDGE THEY HAVE A PROBLEM AND FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638608September 24, 2014
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
GAS THROTTLE QUIT WORKING. CAR WOULD NOT ACCELERATE. EVERYTHING ELSE WORKED. ENGINE WOULD NOR REV WHEN ACCELERATOR PRESSED. SEE MANUAL LIGHT APPEARED WITH A WRENCH SYMBOL ON DASH. COASTED INTO PARKING LOT AND PUT CAR IN PARK AND RESTARTED. EVERYTHING WENT BACK TO NORMAL. THE NEXT MORNING, THE CAR DID THE EXACT SAME THING. TOOK THE CAR TO FORD DEALER AND NOTHING SHOWS UP ON COMPUTER SCAN AND THEY COULDN'T REPLICATE THEY SAID IT SOUNDED LIKE THE THROTTLE BODY,BUT COULDN'T CONFIRM. I KNOW FORD JUST RECALLED SEVERAL CARS THIS YEAR FOR EXACT SAME SYMPTOMS AND ARE REPLACING THE THROTTLE BODIES. THE INTERNET IS FULL OF COMPLAINTS OF THIS SAME PROBLEM I AM HAVING ON OTHER EDGE MODELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638797September 24, 2014
ELECTRICAL SYSTEM
DOOR AJAR LIGHT FOR DRIVER'S DOOR KEEPS GOING ON AND WE ARE UNABLE TO LOCK THE DOORS (AND THE DOOR IS LATCHED). IT IS A DISTRACTION TO HAVE THE WARNING LIGHT GO ON INDICATING YOU SHOULD PUT THE VEHICLE IN PARK. WHEN MINOR CHILDREN ARE PASSENGERS THIS IS A SAFETY CONCERN BECAUSE THE DOORS CANNOT BE LOCKED. THERE SHOULD BE A RECALL ON THIS SINCE A LARGE VOLUME OF COMPLAINTS ON THIS ISSUE ARE BEING FILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638363September 23, 2014
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
THE DRIVERS SIDE DOOR AJAR LIGHT/WARNING APPEARS EVEN THOUGH THE DOOR IS FULLY CLOSED. THIS PREVENTS ALL DOORS FROM LOCKING. THERE ARE TIMES WHEN THE WARNING IS NOT ON BUT AFTER A PASSENGER CLOSES THE PASSENGER SIDE DOOR THE DRIVERS SIDE DOOR AJAR WARNING TURNS ONS. I HAVE HAD THIS ISSUE SERVICED ONCE BY FORD BUT IT IS NOT HAPPENING AGAIN. FORD ISSUES A SERVICE BULLETIN BUT THAT APPEARS TO BE ONLY A STOP GAP MEASURE SINCE THE PROBLEM RECURS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638244September 22, 2014
VISIBILITY/WIPER, VISIBILITY:SUN/MOON ROOF ASSEMBLY
WHILE DRIVING AT LESS THAN THE POSTED SPEED LIMIT, WE HEARD AN EXPLOSION FROM ON TOP OF THE VEHICLE. SAW GLASS PIECES SLIDING OFF ROOF. UPON VISUAL INSPECTION WE SAW THE VISTA SUNROOF HAD EXPLODED. THE GLASS EXPLODED ALONG THE PERIMETER OF THE RETRACTABLE SUNROOF. THE CENTER OF THE GLASS WAS STILL INTACT AND THERE WAS NO VISIBLE SIGN OF IMPACT. NOTHING HIT THE GLASS. GIVEN THE PERIMETER GLASS DAMAGE, IT APPEARS THE GLASS WAS COMPRESSED INWARD SOMEHOW. THIS IS A VEHICLE DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637595September 19, 2014
ELECTRICAL SYSTEM, POWER TRAIN
THROTTLE BODY FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632756September 12, 2014
ELECTRICAL SYSTEM, STRUCTURE
THE "DOOR AJAR" SENSOR IS MAKING A FALSE READING THAT CONSTANTLY SAYS THE DRIVER SIDE DOOR IS OPEN WHEN IN FACT IT IS NOT. DUE TO THE CAR "THINKING" THE DOOR IS OPEN, YOU CAN NOT LOCK THE DOORS WHILE DRIVING. A CHILD FALLING OUT OF AN UNLOCKED DOOR OR A CAR JACKING BECAUSE OF THIS ISSUE IS A HUGE SAFETY CONCERN. A SIMPLE GOOGLE SEARCH FOR THIS ISSUE WILL SHOW THAT THIS IS A VERY COMMON PROBLEM WITH MANY FORD VEHICLES. TO HAVE THE SENSOR REPAIRED COST ANYWHERE FROM $250 TO $400 WHICH IS MOST LIKELY WHY FORD CONTINUES TO LET PEOPLE DRIVE THESE UNSAFE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632201September 10, 2014
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
THE DOOR AJAR WARNING KEEPS ON LIGHTING UP. WE HAVE TO OPEN AND CLOSE THE DRIVERS DOOR UP TO 20 TIMES AND SOMETIMES THE WARNING GOES OFF AND SOMETIMES IT DOES NOT. IT IS VERY ANNOYING BECAUSE IF IT DOESN'T TURN OFF THERE IS A BEEPING SOUND GOING ON WHILE YOU ARE DRIVING ASKING YOU TO PULL ASIDE AND CLOSE THE DOOR AGAIN. IT ALSO AFFECTS WHILE YOU ARE DRIVING AT NIGHT BECAUSE THE INTERIOR LIGHTS WONT TURN OFF AND IT MAKES IT DIFFICULT TO SEE WHERE YOU ARE DRIVING, SPECIALLY IF IT'S ON REVERSE, OR WHEN YOU GET OUT OF THE VEHICLE AND PUT THE ALARM ON, THE INTERIOR LIGHTS KEEP ON AND AM AFRAID IT WILL AFFECT MY BATTERY IN THE LONG RUN. WE TOOK IT TO SERVICE AT THE DEALER BUT THERE IS NO RECALL YET AND IT COSTS AROUND $418 TO FIX. I THINK IT'S A MANUFACTURE THING AND FORD SHOULD BE RESPONSIBLE FOR THIS FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632040September 9, 2014
STRUCTURE:BODY, ELECTRICAL SYSTEM
THE DOOR AJAR WARNING INDICATES THE DOOR IS OPEN WHEN THE DOOR IS ACTUALLY CLOSED TIGHT. IF YOU SLAM THE DOOR HARD, THE WARNING CLEARS SOMETIMES BUT MAY COME BACK ON WITHOUT THE DOOR BEING OPENED. THIS IS A POOR ALARM SYSTEM DESIGN. FORD SHOULD TAKE RESPONSIBILITY FOR THE DESIGN AND ISSUE A RECALL. THE ORIGINAL LATCH WAS REPLACED UNDER WARRANTY AT ABOUT 30K MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631617September 8, 2014
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
THE INDICATOR LIGHT FOR THE DRIVER'S SIDE DOOR BEING AJAR WILL NOT GO OFF. THE DOOR IS MOST DEFINITELY NOT OPEN, YET THE INDICATOR DOES NOT REGISTER THE DOOR AS BEING CLOSED NO MATTER WHAT WE DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631384September 7, 2014
ENGINE
VEHICLE STALLED IN THE MIDDLE OF A BUSY FREEWAY. THIS INCIDENT HAPPENED AFTER 45 MINUTES OF NORMAL DRIVING WITH OUTSIDE TEMPERATURES ABOUT MID 80'S AND A/C ON MINIMAL LEVEL. JUST BEFORE THE INCIDENT I WAS DRIVING AT AVERAGE SPEED OF 65 MPH WHEN TRAFFIC GRADUALLY SLOWED DOWN TO AROUND 20 MPH. WITHOUT WARNING VEHICLE LOST ENGINE POWER AND LOST POWER STEERING IN THE MIDDLE OF THE INTERSTATE HIGHWAY. ALL WARNING LIGHTS CAME ON BUT THE RADIO AND FAN STILL ON. I STRUGGLED WITH THE STEERING WHEEL WHILE OTHER DRIVERS PASSED ME AS THE TRAFFIC BEGUN TO PICK UP SPEED AGAIN. I WAS LUCKY NO ONE HIT ME AND WAS ABLE TO COAST TO THE MEDIAN BY SIGNALING WITH MY LEFT ARM EXTENDED OUTSIDE THE WINDOW. SINCE IT WAS A LONG WEEKEND THE LOCAL FORD SERVICE SHOP WAS CLOSED UNTIL TUESDAY. AFTER TWO DAYS OF TESTING AND CHECKING FORD SERVICE COULDN'T FIND ANYTHING WRONG. THEY CHECKED THEIR DATABASE NATIONWIDE BUT NO SIMILAR CONCERNS WERE FOUND. I RAN THE ONBOARD DIAGNOSTICS AND EVERYTHING IS OK. THE IRONY IS THAT THE VEHICLE WAS IN THE SAME LOCAL FORD SERVICE SHOP EIGHT DAYS PRIOR TO THIS INCIDENT TO ADDRESS A RECALL AND FOR A 30K MILES MAINTENANCE CHECK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631097September 5, 2014
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
WHILE DRIVING AT 45MPH, VEHICLE LOST POWER TO THE EXTENT THAT I HAD TO PULL OVER ON THE SHOULDER. A MECHANIC WRENCH LIGHT APPEARED ON THE DASH. VEHICLE REMAINED RUNNING BUT IDLE WAS VERY ERRATIC. AFTER IGNITION WAS TURNED OFF, I USED A CODE READER AND DTC "P2111" APPEARED ON THE READER (THROTTLE BODY FAILURE). AFTER CLEARING THE CODE, I RESTARTED THE VEHICLE AND ENGINE IDLE APPEARED NORMAL. DROVE VEHICLE FOR 20 MILES WITH NO OTHER ABNORMALITIES. DURING A BRIEF REVIEW OF FORD RECALLS, TSB'S, ETC. I AM FINDING THAT THERE ARE KNOWN ISSUES WITH THE THROTTLE BODY ON OTHER MODELS BUT FOR SOME REASON NOT THE EDGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630700September 4, 2014
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE INTERIOR LIGHT AND COMPASS MALFUNCTIONED. THE INTERIOR LIGHTS FAILED TO TURN OFF WHEN THE VEHICLE WAS SHUT OFF AND DOOR WERE CLOSED. AS A RESULT, THE FAILURE CAUSED THE BATTERY TO BE COMPLETELY DRAINED AND THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,173.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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