Ford Edge Complaints (2016)

926 consumer complaints on file.

#11730435April 10, 2026
POWER TRAIN
The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, the transmission failed to function as intended. In addition, the contact stated that the gear shifter seized. No warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed with a failed shifter cable bushing. The contact was informed that the shifter cable bushing needed to be replaced. The vehicle was repaired. The repair was performed under recall NHTSA Campaign Number: 22V413000 (Power Train); however, the failure reoccurred. The contact stated that while driving at an undisclosed speed, the transmission seized. The contact's service dog and the contact's disabled brother were stranded in the heat while waiting for the tow truck. The vehicle was repaired under warranty for the recall, but the failure reoccurred. The contact stated that while driving at an undisclosed speed, the transmission seized. The vehicle was towed back to the dealer, where it was diagnosed with a failed shifter cable bushing. The contact was informed that the shifter cable bushing needed to be replaced. The vehicle was repaired. The repair was not covered under warranty. The contact paid out of pocket for the repair. The manufacturer was made aware of the failure. The failure mileage was approximately 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729925April 8, 2026
SERVICE BRAKES, HYDRAULIC, BACK OVER PREVENTION
The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended, and the stopping distance was extended. The contact received notification of NHTSA Campaign Number: 25V544000 (SERVICE BRAKES, HYDRAULIC) and 25V572000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 128,179.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730011April 8, 2026
ENGINE
SYMPTOMS IS THE COOLANT DISAPPEARS RAPIDLY AND THE ENGINE OVERHEATS AFTER DRIVING FIVE MILES. ALARMS GO OFF. THE TEMPERATURE GAGE IN THE VEHICLE IS AT ITS MAX. IN STARTING THE VEHICLE, THERE IS WHITE SMOKE. THERE IS CHECK ENGINE LIGHTS. I HAVE LESS THAN 100,000 MILES ON MY VEHICLE. IT IS NOT SAFE TO DRIVE, AND IS NOT DRIVEABLE. I HAD A MECHANIC LOOK AT IT AND FOUND EVIDENCE OF COOLANT INSIDE THE CYLINDER. MY VEHICLE HAS BEEN PARKED FOR 2 YEARS WAITING FOR RESOLUTION. THE INFORMATION I HAVE RECEIVED FROM FORD IS THE ONLY WAY THEY WOULD FIX IT IS IF I HAD A MAINTENANCE AGREEMENT. THE COST ACCORDING TO MY MECHANIC IS TO REPLACE THE LONG BLOCK OR REPLACE THE ENGINE RANGES BETWEEN $4000 AND $10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729092April 3, 2026
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
My rear camera on my car is not working and a recall was issued in September under NHTSA Recall Number25V572. My car camera is completely broken and Ford has provided no alternative solutions, nor a timeline on when this can be addressed. As this has been a problem for over 6 months, I do not feel that this is a "reasonable time" for repair as designated by your agency. I have asked Ford for alternatives, which they refuse to provide.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728474April 1, 2026
SERVICE BRAKES, HYDRAULIC, BACK OVER PREVENTION
The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The rear-view camera image failed to display properly, and the screen was blank. The contact received notification of NHTSA Campaign Numbers: 25V572000 (Back Over Prevention) and 25V544000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 131,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728534April 1, 2026
BACK OVER PREVENTION, SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V572000 (Back Over Prevention) and 25V544000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728548April 1, 2026
POWER TRAIN
The vehicle developed a rattle at idle and noise from the transmission bell housing area. Lafayette Ford in North Carolina has confirmed the issue is caused by a cracked flexplate, which is a known defect covered under Ford Customer Satisfaction Program 22N12.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728642April 1, 2026
SERVICE BRAKES
I got the recall notice last September 2005 and until now, there's no fix in sight. Ford hasn't contacted us or any notice. It been a while since I'm not confidently using my car due to those recalls. Can this be expedited? It's almost 7 mos without any progress. THIS IS A SAFETY CONCERN!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726086March 21, 2026
UNKNOWN OR OTHER
Rear differential failed, multiple complaints with this vehicle online but no recall yet?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724963March 17, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724336March 14, 2026
SERVICE BRAKES
I received a safety recall notice in September 2025 regarding my vehicle's rear flexible brake hose possibly having a leak. At that time the notice stated parts were not available but the Ford Company was working to provide parts for the repair and would notify me by mail to schedule an appointment to complete the repairs. I have called on several occasions, to several Ford dealerships, since September 2025 to follow up on this safety issue and schedule a repair only to be told there are still no parts available. A leaking rear flexible break hose causes a huge safety concern and should be addressed in a more timely manner by the car company. It is now six months with no resolve. This type of fix does not entail creative engineering, it simply involves replacing a common car part. I believe this delay in repair has become negligent and needs to be documented for when there is a poor outcome due to delayed braking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723488March 11, 2026
POWER TRAIN, UNKNOWN OR OTHER, ENGINE
Transmission shuddering at low speeds. Losing acceleration getting on to highway. Hard shifting and slippage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723317March 10, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722665March 7, 2026
UNKNOWN OR OTHER
Rearview camera has been faulty for years and there is still not a fix. I have almost hit people reversing bc of this issue. I will be backing up and the camera is fine and then all of the sudden it messes up with lines and weird colors in the middle of backing up. This is dangerous and hazardous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722563March 6, 2026
BACK OVER PREVENTION, SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Ford Edge. The contact stated that while reversing, the rear-view camera displayed an image with all lines. The vehicle was taken to the dealer, where it was diagnosed with rear-view camera display failure. The contact was informed that the rear-view camera display needed to be replaced. The vehicle was not repaired. The contact later received notifications of NHTSA Campaign Number: 25V572000 (Back Over Prevention) and 25V544000 (Service Brakes, Hydraulic); however, the parts were not available for the recall repairs. The vehicle was taken to the dealer; however, the contact was informed that parts were not yet available. The manufacturer was made aware of the failure, and a case was filed. The contact was informed that parts were not available yet. The failure mileage was approximately 2,020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721388March 2, 2026
SERVICE BRAKES, HYDRAULIC, BACK OVER PREVENTION
The contact owns a 2016 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (SERVICE BRAKES, HYDRAULIC) and 25V572000 (BACK OVER PREVENTION); however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720566February 25, 2026
ENGINE
Car kept misfiring and it sounded like water was running when the car was on. After multiple attempts to find a solution I took it to a Ford dealership to remedy the issue and it ended up needing a full engine replacement due to coolant leaking into the engine. The engine failed, they told me there was no way to prevent it because the seals were not fully sealing. Thankfully it did not cause for me but could have caused sudden loss of power, stalled acceleration on highways, failure of power steering and braking systems. The dealership acknowledged that it was an ongoing issue when they serviced it. Unknown. Not that I ever noticed however someone with more car knowledge MAY have been able to see warning signs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719676February 22, 2026
ENGINE
My vehicle is having an internal coolant leak inside the engine, which is a known issue with this 2.0 eco-boost. Symptoms are: •⁠misfire on cylinder two about once a week •⁠low coolant, and eventually hearing the waterfall sound from air in the coolant system •⁠rough idle during 1st start of the day occasionally •⁠white exhaust first start of the day occasionally
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719604February 21, 2026
ENGINE
Coolant leak with coolant intrusion into cylinder 2. This problem was reproduced by the dealer and we had to have a new engine installed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718384February 17, 2026
SERVICE BRAKES, BACK OVER PREVENTION: WARNINGS
There has been safety recall for six months with no updates or fix. The fix is simple but they are not implementing it. It is causing issues for me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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