Ford Edge Complaints (2012)

1,134 consumer complaints on file.

#10663523December 11, 2014
ELECTRICAL SYSTEM
DRIVER DOOR LATCH IS NOT WORKING CORRECTLY. VEHICLE CONTINUES TO TELL ME THE DOOR IS AJAR WHEN IT IS CLOSED. HAD BEEN ABLE TO GET IT TO GO AWAY BEFORE, BUT NOW IT WON'T GO AWAY. THIS IS CAUSING MY DOME LIGHT TO STAY ON FOR 20 MINUTES AT A TIME AND THE ONLY WAY I CAN LOCK IT IS TO MANUALLY PRESS THE LOCK BUTTON WHILE THE DOOR IS OPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663561December 11, 2014
ELECTRICAL SYSTEM
DRIVING ON HIGHWAY AT APPROXIMATELY 60MPH AND MESSAGE APPEARS ON DASH CLUSTER TELLING ME THAT MY DRIVER DOOR AJAR AND DOME LIGHT COMES ON. CALLED DEALERSHIP AND NO RECALL ISSUED BUT COST OF REPAIR IS A RIDICULOUS $300-$500! APPARENTLY THERE ARE A LOT OF SIMILAR COMPLAINTS LIKE THIS ALL OVER THE PLACE AND THE DEALERSHIP EVEN SAID THAT ITS VERY COMMON ISSUE WITH THE EDGE. I FEEL THAT THIS IS UNSAFE WHILE I'M DRIVING WITH MY FAMILY BECAUSE OF THE DISTRACTION OF THE "DINGING" SOUND AS WELL AS THE DOME LIGHT WHILE NIGHT DRIVING! THIS NEEDS TO BE A RECALL IN MY OPINION BEING THAT THIS IS A SAFETY ISSUE OBVIOUSLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663708December 11, 2014
ELECTRICAL SYSTEM
THE DRIVER DOOR AJAR ALERT WILL NOT GO OFF WITH THE DOOR CLOSED. YOU CAN SLAM THE DOOR AND IT DOES NOT SENSE THAT THE DOOR IS CLOSED. THE INTERIOR LIGHT REMAINS ON. WHEN SEARCHING THE INTERNET THIS APPEARS TO BE A COMMON PROBLEM AND FORD SHOULD RECALL THE PART AND REPLACE FOR FREE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662847December 8, 2014
ELECTRICAL SYSTEM
STARTED SEEING THE WARNING INFO., THAT THE DRIVER DOOR WAS 'AJAR,' EVEN THOUGH IT WAS CLOSED. THIS WAS INTERMITENT, NOW HAPPENS ALL THE TIME. REPORTED THIS TO THE DEALER, BUT OF COURSE, WE ARE OUTSIDE THE 36K WARRANTY. DEALER WANTS TO CHARGE $450 TO REPLACE AND APPEARS THIS IS AN ISSUE WITH A LOT OF THEIR VEHICLES, SO PERHAPS THIS SHOULD BE A RECALL OR THEY SHOULD EXTEND THE COVERAGE AND REPAIR AT N/C. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662361December 5, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DOOR AJAR LIGHT CAME ON AND DOES NOT GO OFF. DOOR IS FULLY CLOSED. THIS CAUSES THE OVERHEAD LIGHTS TO STAY ON FOR SOME TIME MAKING IT HARD TO SEE WHEN DRIVING AT NIGHT. THIS ALSO CAUSES THE WARNING BELLS TO GO OFF INTERMITTENTLY WHILE DRIVING. A LIGHT WILL GO ON TELLING YOU TO SHIFT INTO PARK WHILE DRIVING DOWN THE ROAD. VERY DISTRACTIVE. DOOR LOCKS DO NOT FUNCTION PROPERLY WHICH CAN BE DANGEROUS IN ITSELF. DEALER TELLS ME THIS IS A FAULTY DOOR AJAR SENSOR. THEY WANT $500 TO MAKE MY CAR SAFE TO DRIVE. SEARCHING THE WEB SHOWS THAT THIS IS AN ONGOING PROBLEM WITH FORD PRODUCTS THAT THEY ARE QUITE AWARE OF. I FEEL FORD SHOULD BE RESPONSIBLE FOR SAFETY RELATED ISSUES ON THEIR PRODUCTS AND THAT A RECALL SHOULD BE ISSUED TO MAKE THESE CARS SAFE. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661843December 2, 2014
ELECTRICAL SYSTEM
DRIVER DOOR AJAR WARNING COMES UP EVEN THOUGH THE DOOR IS CLOSED. I HAD THIS "FIXED" AT TEAM FORD IN LAS VEGAS EARLIER THIS YEAR, AND IT IS COMING ON AGAIN. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660825November 25, 2014
ELECTRICAL SYSTEM, POWER TRAIN
THE BATTERY WAS GOING DEAD WHEN VEHICLE LEFT OFF AND PARKED OVERNIGHT. THE GEAR SHIFT IS NOT COMMUNICATING THAT THE VEHICLE IS IN PARK AND THE DISPLAYS WOULD COME ON AND DRAIN THE BATTERY OVERNIGHT. THE ERROR WAS MIS-DIAGNOSED AND A NEW BATTERY WAS PURCHASED. THE ISSUES CONTINUED AND THE DEALERSHIP STATES IT IS THE GEAR SHIFTER WIRING. THIS SHOULD BE A RECALL ITEM, THERE IS NOTHING TO BE DONE IN NORMAL DAILY USE THAT COULD HAVE PREVENTED THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660570November 24, 2014
UNKNOWN OR OTHER
2012 FORD EDGE DOOR LATCH, FORD EDGE DOOR AJAR ALERT/NOTIFICATION - FOR THE PAST SEVERAL MONTHS THE NOTIFICATION SYSTEM THINKS A DOOR IS AJAR WHEN IN FACT IT IS NOT. THERE ARE DOZENS OF FORUMS REGARDING THIS VERY SAME ISSUE AND THAT DIRECT PEOPLE FILE A COMPLAINT WITH THIS WEBSITE; AS MOST BELIEVE FORD SHOULD RECALL SAID VEHICLES TO CORRECT THE MANUFACTURING ERROR THAT IS SO BLATANTLY APPARENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660333November 23, 2014
ELECTRICAL SYSTEM
DRIVERS SIDE DOOR AJAR ALARM WILL NOT CLEAR. DOOR IS FULLY SHUT, BUT DOOR AJAR ALARM IS ALWAYS ON, INTERIOR LIGHT IS ON AND DOORS WILL NOT LOCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660178November 21, 2014
ELECTRICAL SYSTEM
DOOR AJAR SENSOR WAS BAD ON THE DRIVERS DOOR. THE DOOR AJAR LIGHT WOULD STAY ON CONSTANTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654305November 12, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THE DRIVER SIDE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654269November 11, 2014
ELECTRICAL SYSTEM
DOOR SENSOR IS NOT WORKING PROPERLY. "DOOR AJAR" NOTICE CONTINUES TO STAY ON, EVEN THOUGH THE DOORS ARE ALL CLOSED. IT APPEARS THIS ISSUE IS NOT UNDER WARRANTY AND WILL COST SEVERAL HUNDRED DOLLARS TO REPAIR AT THE DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654192November 11, 2014
STEERING
POWER STEERING LINE FAILED AT 36,000 -- VEHICLE IS 2YRS OLD. WHINING NOISE WHEN CAR IS STARTED, LOUDER WHEN TURNING WHEEL -- GOES AWAY WHEN THE CAR WARMS UP (WHEN FLUID HAS RETURNED TO PUMP). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653096November 6, 2014
AIR BAGS
PASSENGER AIR BAG TURNS OFF AND THEN BACK ON AFTER FROM ONE TO 30 MINUTES OR MORE WHILE DRIVING DEALER-NO TROUBLE FOUND. REPORTED MULTIPLE TIMES. DEALER FINALLY REPLACED SENSOR MODULE 2/17/14. WAS BETTER, BUT STILL FAILED WHEN MY FRIEND WHO WEIGHS 110 POUNDS WAS IN THE SEAT. DEALER REPLACED PASSENGER SEAT TRACKS ON 5/19/15. BETTER, BUT STILL FAILED. BACK TO DEALER ON 6/17/14 AND AGAIN ON 9/18/14. FINALLY SAID THE SYSTEM WAS WORKING AS DESIGNED EVEN THOUGH MY FRIEND WEIGHS 110 POUNDS. THE OWNER'S MANUAL SAYS THAT THE AIR BAG SHOULD BE OFF WHEN THE SEAT IS OCCUPIED BY A SMALL CHILD. MY FRIEND IS NOT A SMALL CHILD AND ALWAYS WEARS HER SHOULDER AND LAP BELT. THE SYSTEM WORKED PERFECTLY FOR THE FIRST 29,000 MILES AND THEN STARTED FAILING. THE BAD PART IS THAT THE SIDE AIR BAGS ARE DISABLED ANYTIME THE PASSENGER AIR BAG IS OFF, THUS SHE WOULD HAVE NO PROTECTION IN ANY KIND OF A ROLL OVER ACCIDENT. THE FINAL WORDS FROM THE DEALER ARE, "UNABLE TO FIND ANY PROBLEM WITH THE SYSTEM OPERATION. OCCUPANT DETERMINED TO BE SMALL IN STATURE CAUSING SYSTEM TO DEACTIVATE. REVIEWED WITH FSE WHO IS IN AGREEMENT AT THIS TIME". THIS IS CERTAINLY A SAFETY PROBLEM THAT SHOULD BE ADDRESSED. THE DEALER WON'T SAY, OR CAN'T GET ANY ANSWER FROM ENGINEERING AS TO THE MINIMUM WEIGHT IN THE PASSENGER SEAT TO ACTIVATE THE AIR BAG SYSTEM. THERE MUST BE A SPEC THAT ALL CARS MUST MEET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651876November 2, 2014
SERVICE BRAKES
ALMOST RAN MY 2012 EDGE INTO THE BACK OF AN 18 WHEELER TODAY WITH MY SON IN THE CAR WHEN MY BRAKES FAILED! I IMMEDIATELY WENT TO EXPRESS OIL SINCE THE SERVICE DEPT AT THE DEALERSHIP HAD ALREADY CLOSED FOR THE DAY. THEY SAID IT WAS THE BRAKE BOOSTER AND MASTER CYLINDER CAUSING THE ISSUE. SINCE IT SHOULD STILL BE UNDER WARRANTY I ELECTED TO TAKE IT STRAIGHT TO THE DEALERSHIP FIRST THING MONDAY AM. ONE OF THE GUYS FOLLOWED ME HOME TO ENSURE WE MADE IT SAFELY. MY CAR STALLED 3 TIMES IN A 10 MILE RADIUS, AGAIN 3 MORE TIMES THAT I COULD'VE BEEN THE CAUSE OF AN ACCIDENT! I DO NOT FEEL SAFE DRIVING THIS CAR AND IT SHOULD NOT BE HAVING SUCH ISSUES AT ALMOST 3 YEARS OLD WITH 57K MILES ON IT! I HAVE DONE A WEB SEARCH AND THIS SEEMS TO BE A COMMON ISSUE! WHY HAS THERE NOT BEEN A RECALL? THIS A VERY SERIOUS ISSUE THAT COULD'VE EASILY COST US OUR LIVES AND POSSIBLY OTHERS TODAY IF I HAD NOT HAD THE SPACE TO SWERVE TO AVOID COLLISION! FOR THE PAST FEW WEEKS THE BRAKES HAVE NOT FELT "RIGHT", THEY FELT "AIRY" AND RECENTLY BEGAN MAKING A HIGH PITCHED SQUEALING/HISSING SOUND. THEY WOULD GO FROM BEING VERY STIFF TO SINKING RIGHT INTO THE FLOOR. ON SEVERAL OCCASIONS I HAD TO STOMP ON THE BRAKES TO GET THE CAR TO STOP. I'M TERRIFIED TO DRIVE THE CAR EVEN TO THE DEALERSHIP MONDAY MORNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651908November 2, 2014
ELECTRICAL SYSTEM
THE DRIVER SIDE DOOR AJAR SENSOR IS MALFUNCTIONING. EVEN THOUGH DOOR APPEARS CLOSED, THE SENSOR INDICATES IT IS NOT CLOSED. THIS RESULTS IN THE DOME LIGHTS BEING ON, EVEN WHEN DRIVING AT NIGHT, MAKING IT DIFFICULT TO SEE THE ROAD. IT ALSO REGULARLY TELLS ME TO PUT THE CAR INTO PARK, EVEN WHEN DRIVING 65 MPH DOWN THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650075October 26, 2014
ENGINE
I WAS DRIVING 35 MPH ON A FLAT ROAD ON A SUNNY DAY THAT WAS 75 DEGREES. MY FORD EDGE ALL OF A SUDDEN LOST ALL POWER AND THE AWD OFF INDICATOR CAME ON ALONE WITH A LITTLE WRENCH LIGHT. I COULD NOT ACCELERATE OR DO ANYTHING. I LIMPED TO THE SIDE OF THE ROAD AND PUT IT IN PARK WHEN MY CAR BEGAN TO SHAKE, SO I SHUT IT OFF. I SAT THERE FOR A FEW MINUTES AND STARTED IT AGAIN, TRIED TO GO BACK ON THE ROAD AND IT DID THE EXACT SAME THING EXCEPT THE ENGINE LIGHT CAME ON. I PUT IT IN PARK AND SHUT IT OFF AND TURNED IT BACK ON AGAIN. I LIMPED HOME BECAUSE IT WAS SUNDAY AND THE SERVICE DEPARTMENT WAS CLOSED. THIS HAS HAPPENED 4 TIMES IN THE PAST 2 MONTHS. I AM VERY UPSET, AND I AM 8 MONTHS PREGNANT, I DO NOT WANT TO HAVE TO WORRY ABOUT THIS WHEN I HAVE THE BABY IN THE CAR. I AM TAKING IT TO THE DEALERSHIP TOMORROW, BUT I DO SEE THAT THERE HAVE BEEN OTHER PEOPLE WITH THE SAME PROBLEM. I DO NOT THINK I SHOULD BE RESPONSIBLE FOR ANY EXPENSES THAT MAY COME WITH THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648553October 18, 2014
ELECTRICAL SYSTEM
BOTH DRIVER AND FRONT PASSENGER DOORS AJAR SENSORS DO NO WORK PROPERLY. THE DOORS ARE SHUT AND THE VEHICLE SENSORS DO NOT REFLECT THAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648551October 18, 2014
ELECTRICAL SYSTEM
INSTRUMENT PANEL CONTINUOUSLY REPORTS DRIVER'S DOOR IS AJAR WHEN IT IS CLOSED. THIS PREVENTS THE DOORS FROM LOCKING (CAN'T PREVENT CHILDREN FROM OPENING DOORS WHILE VEHICLE IS IN MOTION). ALSO, THIS CAUSES THE INSTRUMENT PANEL TO CONTINUOUSLY ASK THE DRIVER TO SHIFT TO PARK WHEN COMING TO A STOP. ALSO, THIS CAUSES THE INTERIOR LIGHTING TO FAIL TO DIM UNTIL THE CAR IS IN FORWARD MOTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648168October 16, 2014
ELECTRICAL SYSTEM
THE WARNING SIGNAL "SHIFT TO PARK" AND "DRIVERS DOOR AJAR" IS CONSTANTLY ON. IT WAS INTERMITTENT FOR THE PAST TWO MONTHS, BUT NOW IT IS CONSTANTLY ON, NO MATTER HOW HARD I SLAM THE DOOR. SO I HAVE TO DRIVE WITH THE WARNING SIGNALS AND BELLS. THE DOORS DO NOT LOCK WHEN I'M DRIVING. I CANNOT LOCK MY CAR WHEN I LEAVE IT, AS THE LIGHTS INSIDE WILL NOT GO OFF. I THINK FORD NEEDS TO ISSUE A RECALL ON THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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