Ford Edge Complaints (2013)

2,447 consumer complaints on file.

#11163497December 26, 2018
SERVICE BRAKES
WHILE APPROACHING STOP LIGHT, BRAKES WERE EXTREMELY STIFF. WOULD NOT STOP. EXCESSIVE PRESSURE WAS NECESSARY TO STOP THE VEHICLE, AT WHICH TIME THE FRONT BRAKES LOCKED UP. INDEPENDENT AUTO SHOP INDICATED BACK BRAKES ARE NOT ENGAGING AND DO NOT WORK. FULL BRAKE JOB WAS COMPLETED AND WORKED FOR 3 WEEKS BEFORE REPEAT OF SAME PROBLEM. FAILURE MILEAGE 1ST TIME 51,000; 2ND TIME AT 51,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163363December 25, 2018
STRUCTURE:BODY
I BOUGHT MY FORD EDGE FROM A DEALERSHIP AND 4 DAYS AFTER HAVING IT I WAS DRIVING ON A HIGHWAY IN THE RAIN AND THE BACK SUNROOF SHATTERED FOR NO KNOWN REASON. I TOOK IT TO A FORD DEALERSHIP AND THEY SAID IT'S INCONCLUSIVE TO WHY IT BROKE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163382December 25, 2018
ELECTRICAL SYSTEM
THE DRIVER'S DOOR SAYS 'DOOR AJAR' WHEN IT IS CLOSED. THEN, MY 2013 FORD EDGE DOME LIGHT STAYS ON WHILE DRIVING. I TRY TO OPEN AND CLOSE THE DOOR SEVERAL TIMES AS WELL LOCK AND UNLOCK THE DOOR. AFTER SEVERAL MINUTES OF TRYING - I CAN GET IT TO TURN OFF. THIS ISSUE HAS BEEN HAPPENING FOR OVER 2 MONTHS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163091December 22, 2018
ELECTRICAL SYSTEM
DRIVER DOOR SENSOR IS NOT ACKNOWLEDGING THAT THE DOOR IS CLOSED. WHEN DRIVING, THE DOOR AJAR WARNING APPEARS ON THE CONSOLE WHICH PREVENTS THE DOORS FROM AUTOMATICALLY LOCKING. THIS ISSUE ALSO CAUSE THE INTERIOR LIGHTS TO STAY ON WHILE DRIVING AND CAN'T BE MANUALLY TURNED OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163112December 22, 2018
POWER TRAIN
MECHANIC INFORMED ME THAT THE POWER TAKE OFF UNIT WAS LEAKING AND NEEDED REPACE. FAILURE TO DO SO WOULD ENDANGER ME SINCE CAR TRANSMISSION WOULD FAIL. MECHANIC STATED THAT THIS IS A KNOWN PROBLEM WITH FORD PTO UNITS, HOWEVER FORD REFUSES TO RECALL AUTO TO REPAIR PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156270December 7, 2018
SERVICE BRAKES
2013 FORD EDGE. CONSUMER WRITES IN REGARDS TO CUSTOMER SATISFACTION SAFETY PROGRAM 13N02. *LD THE CONSUMER STATED THE VEHICLE WAS NOT INCLUDED IN THE BRAKE BOOSTER CUSTOMER SATISFACTION SAFETY PROGRAM DUE TO THE MANUFACTURER'S DATE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156585December 6, 2018
ELECTRICAL SYSTEM
DASH PANEL GOES BLACK AT ANYTIME,IT WILL EVENTUALLLY COME BACK ON.WHEN THIS HAPPENS PANEL IS BLACK LIKE WHEN CAR IS NOT RUNNING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156423December 5, 2018
POWER TRAIN
WHEN GAS PEDAL IS PRESSED THAT CAR STALLS AND IT FEELS LIKE IT DOESN'T WANT TO SHIFT TO GO FASTER. IT ENDED UP NOT WANTING TO GO FORWARD ANY LONGER. IT WILL ONLY REVERSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155912December 4, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 FORD EDGE. AFTER ADDING FUEL IN THE VEHICLE, THE CONTACT NOTICED A LEAK COMING FROM THE FUEL TANK NEAR THE WHEEL. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V002000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155974December 4, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE THE VEHICLE WAS STATIONARY ON AN INCLINE, IT ROLLED BACKWARDS AND CRASHED INTO A PARKED VEHICLE. THE CONTACT LEFT THE VEHICLE IN THE NEUTRAL POSITION AND TEMPORARILY EXITED THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES SUSTAINED. BALISE FORD OF CAPE COD (90 HIGH SCHOOL ROAD EXT, HYANNIS, MA 02601, (508) 815-4007) REPLACED THE IGNITION IN DECEMBER OF 2016, BUT THE FAILURE RECURRED. THE VEHICLE WAS REPAIRED A SECOND TIME BY THE DEALER. THE DEALER REPLACED THE GEAR SELECTOR LEVER, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11155133November 30, 2018
STRUCTURE:BODY
WATER LEAK IN THE CAB OF THE VEHICLE DO TO SEALANT GAPS IN A PANEL ON THE FRONT DRIVER SIDE TO THE POINT WERE WATER WAS POOLING ON THE RUBBER MATS. I SEE THAT THERE WERE PREVIOUS RECALLS FOR THIS PROBLEM HOWEVER MY VEHICLE WAS NOT INCLUDED IN THE RECALL. I WOULD LIKE FOR MY VEHICLE TO BE CONSIDERED IN THIS RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154704November 29, 2018
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE DID NOT MOVE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WAS NO WARNING INDICATOR ILLUMINATED. WHILE THE CONTACT'S VEHICLE WAS PARKED IN A GARAGE, IT ROLLED AWAY AND CRASHED INTO A PARKED VEHICLE. THE CONTACT CAME TO A STOP ON A BARBWIRED FENCE. THERE WAS NO WARNING INDICATOR ILLUMINATED. A POLICE REPORT WAS FILED. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. THE VEHICLE WAS DAMAGED, BUT WAS DRIVABLE. THE VEHICLE WAS TAKEN TO JOHNSON-SEWELL FORD-LINCOLN (830-693-5577, LOCATED AT 3301 US-281, MARBLE FALLS, TX 78654) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE CONTACT WAS OFFERED A DISCOUNT TOWARDS THE REPAIR COST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11154589November 28, 2018
ELECTRICAL SYSTEM
DOOR AJAR SYMBOL KEEPS COMING ON EVEN WHEN DOOR IS CLOSED. LIGHT STAYS ON WHEN DRIVING AND SIGNALS TO SHIFT TO PARK AND CLOSE DOOR. VERY DISTRACTING WHEN DRIVING AND CAN CAUSE AN ACCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152863November 20, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING 60 MPH, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE BRAKE PEDAL TO STOP THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED WHITMOYER FORD AT (877) 280-7292 (LOCATED AT 1001 E MAIN ST, MOUNT JOY, PA 17552) AND INFORMED THEM OF THE CODE THE INDEPENDENT MECHANIC FOUND. THE DEALER ADVISED THE CONTACT TO CALL THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151735November 15, 2018
SERVICE BRAKES
I BACKED OUT OF THE DRIVE AND STEPPED ON THE BRAKES AND THE CAR DIDN'T WANT TO STOP. THE PEDAL WAS HARD TO PUSH ON. I HAD TO STAND ON IT TO GET THE CAR STOPPED! I PULLED BACK INTO THE DRIVE AND IT WORKED FINE. DROVE IT AROUND THE BLOCK AND IT WOULD WORK AND THEN NOT WORK. DANGEROUS I WAS STOPPED AT A STOP SIGN AND IT STOPPED WORKING AND AGAIN I HAD TO STAND ON THE BRAKE. I PUT THE CAR IN NEUTRAL AND AGAIN IT WORKED FINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151013November 12, 2018
UNKNOWN OR OTHER
DRIVER DOOR STAYS WITH THE SIGN OF DOOR AJAR. IT HAS HAPPENED ON ALL 5 EDGES OF MYSELF AND 4 FAMILY MEMBERS. CHECK ON INTERNET AT SEEMS TO BE A COMMON OCCURRENCE IN NOT ONLY FORD EDGE, BUT ON EXPLORER AND EXPEDITION ALSO. BELIEVE TO BE A FACTORY DEFECT BUT NOBODY DOES ANYTHING WHICH I BELIEVE TO BE AN NHTSA ISSUE..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150675November 10, 2018
SERVICE BRAKES
BRAKES ARE NOT FUNTIONING WELL THEY ARE VERY HARD AND MAKE NOICE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149765November 6, 2018
VEHICLE SPEED CONTROL
2013 FORD EDGE VIN# (XXXXXX) 58665 MILES MY WIFE DRIVES THIS CAR AND WAS COMPLETELY UNNERVED WHEN 3 TIMES THE CAR LOST POWER IMMEDIATELY AFTER A STOP AND THEN A LEFT TURN INTO TRAFFIC. SHE IS A VERY CAREFUL DRIVER AND THERE WAS TIME FOR HER TO GLIDE OFF TO THE SHOULDER WHERE SHE SHUT THE CAR OFF AND WAITED. THE POTENTIAL OF GETTING REAR-ENDED BY ONCOMING TRAFFIC IS VERY REAL AND SHE IS NOW AFRAID TO DRIVE. *PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145008November 2, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING, THE VEHICLE FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE DRIVER HAD TO APPLY EXCESSIVE FORCE TO THE BRAKE PEDAL TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TEAM FORD LINCOLN (905 BRADY AVE, STEUBENVILLE, OH 43952, (740) 283-4131) AND TEST DRIVEN. THE DEALER DIAGNOSED THAT THE BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 104,407.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144801November 1, 2018
UNKNOWN OR OTHER
RIGHT HAND HALF SHAFT.. ORIGINAL SAFETY RECALL 14S10 RECENTLY MY MECHANIC FOUND THE RIGHT AXLESHAFT LEAKING AND COPIED THE ABOVE REFERENCED RECALL NOTICE AS IT MATCHES MY MAKE MODEL AND YEAR AS WELL AS MY VIN NUMBER. WHEN I CONTACT FORD TO FIND OUT HOW TO GET THIS LOOKED AT THEY INFORM ME I D9NT QUALIFY FOR THE RECALL BECAUSE IT'S NOT ATTACHED TO MY VIN. THE RECALL COVERS THE MAKE MODEL AND YEAR OF MY VEHICLE SO I HAVE A DIFFICULT TIME BELIEVING THAT IT'S NOT POSSIBLE FOR MINE TO HAVE THE SAME ISSUE. MY MECHANIC DOESN'T DO RECALL WORK FOR FORD AND DISCOURAGES PEOPLE TO PAY AND HOPE TO BE REIMBURSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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