Ford Edge Complaints (2018)

850 consumer complaints on file.

#11394740February 4, 2021
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
MY 2018 FORD EDGE KEEPS FILLING UP WITH EXHAUST IN THE CABIN. IT HAS DONE THIS ON MANY OCASION'S IT WILL DO THIS WETHER I AM STATIONARY OR DRIVING . IT'S GETTING WORSE.. I DO A LOT OF HIGHWAY DRIVING LONG DISTANCES AND I SLEEP IN MY CAR ALOT. THE EXHAUST SMELL HAPPENS NOMATTER IF I AM ON THE HIFHWAY OR RESIDENTIAL STREET. IT HAPPENS ALMOST EVERY FEW DAYS NOW. I DID HAVE IT CHECKED OUT AT RANDON FORD IN FLORIDA . THEY ADVISED ME THAT THEY COULDN,T FIND A LEAK. THE VERY NEXT DAY I DROVE FROM FLORIDA TO MINNESOTA, THE EXHAUST WAS IN THE CAR SEVERAL TIMES ON THE TRIP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390481January 28, 2021
SERVICE BRAKES
I WAS DRIVING ON THE INTERSTATE AND TRAFFIC WAS HEAVY WITH SPEEDS CONSTANTLY CHANGING. I WAS KEEPING WHAT I THOUGH WAS A SAFE DISTANCE BUT WHEN THE CAR IN FRONT OF ME COMPLETELY STOPPED AND I HIT MY BRAKES, MY VEHICLE SLID INSTEAD OF STOPPING RESULTING IN ME HITTING THE VEHICLE IN FRONT OF ME. WOULD THIS BE ASSOCIATED WITH THE BRAKE RECALL?
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11389143January 21, 2021
POWER TRAIN
MY 2018 EDGE WITH ECOBOOST HAS LESS THAN 62K MILES. NOTICED A RATTLING NOISE WHEN I WAS IDLED OR NOT ACCELERATING. NOISE GOT LOUDER AND WORSE, SEEMED TO HAVE ISSUES CHANGING GEARS, BEGAN SOUNDING LIKE A DIESEL WHEN I WAS IDLE. TOOK IT IN FOR DIAGNOSTICS TODAY AND NOTICED THE CHECK ENGINE LIGHT CAME ON TODAY. RESULTS CAME BACK WITH RANDOM MISFIRE CODE. TURNS OUT THERE IS A CRACK IN THE FLYWHEEL...WHICH FROM WHAT I CAN TELL BY RESEARCH IS DUE TO MANUFACTURER ISSUES WITH THE TORQUE CONVERTER. WHY IS THERE NO RECALL FOR THIS? IT IS DANGEROUS AND THE CAR IS NOT OLD OR WORN OUT ENOUGH TO HAVE THESE KIND OF ISSUES. COST TO CORRECT IS ASTRONOMICAL. PLEASE HELP RAISE AWARENESS AND GET THE HELP CONSUMERS DESERVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388359January 15, 2021
ENGINE
TL* THE CONTACT OWNS A 2018 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE LEAKING COOLANT UNTO THE ENGINE CAUSING THE ENGINE TO FRACTURED. THE CONTACT STATED THAT SHE NOTICED THE FAILURE WHILE THE VEHICLE WAS SMOKING AND WAS DRIVING ERRATICALLY. THE ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT MENTION THAT THE VEHICLE WAS UNDRIVERBLE. THE VEHICLE WAS TAKEN TO UNIVERSITY FORD DURHAM, 5001 DURHAM-CHAPEL HILL BLVD, DURHAM, NC 27707, AND WAS DIAGNOSED THAT COOLANT LEAKING INTO THE ENGINE AND HAD FRACTURED THE ENGINE. THE MECHANIC INFORMED THE CONTACT THAT A NEW ENGINE NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 69,747.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11386622January 5, 2021
ENGINE, STEERING
TL* THE CONTACT OWNS A 2018 FORD EDGE. THE CONTACT STATED WHILE IN A DRIVEWAY, THE VEHICLE SHUT-OFF WITHOUT WARNING. THE CONTACT CALLED AN INDEPENDENT MECHANIC WHO MANUALLY RELEASED THE STEERING WHEEL TO MOVE THE VEHICLE. THE VEHICLE WAS TOWED TO BILLY HOWELL FORD (1805 ATLANTA HWY, CUMMING, GA 30040, (770) 872-6928) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE MAIN INSTRUMENT CONNECTOR WIRE UNDER THE FLOORBOARD WAS FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 44,400. *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11382902December 10, 2020
UNKNOWN OR OTHER
THE FORD SYNC SYSTEM STOPPED WORKING I CAN NOT CHARGE MY PHONE THE RADIO DOESN'T PLAY NOR DOES THE BACK UP CAMERA WORK ON THE VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377273December 1, 2020
SERVICE BRAKES
A CLIENT OF OURS WANTS TO FILE A COMPLAINT ON THE 2018 FORD EDGE RECALL. CLIENT WOULD LIKE FORD TO KNOW THAT THEY ARE NOT WORKING WITH THEIR SUPPLIERS FAST ENOUGH TO PRODUCE THE NECESSARY PARTS AND THEREFORE CAUSING A DELAY IN THE REMEDY OF SAID RECALL. THE CLIENT WOULD ALSO LIKE TO NOTE THAT THIS IS CREATING A SAFETY CONCERN FOR THE USER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377321December 1, 2020
ENGINE
2018 MODEL W/ 2.0L ENGINE. CAR STARTING & IDLING WAS SLUGGISH. CHECK ENGINE LIGHT WAS ON. TOOK TO FORD FOR TROUBLESHOOTING. EVALUATION REVEALED COOLANT IN CYLINDER. CAR HAS 34,500 MILES ON IT. NEW ENGINE WAS REQUIRED. ENGINES SHOULD NEVER NEED REPLACED. SEEMS LIKE MANY OTHERS ARE HAVING ISSUES WITH ENGINES ON THIS MAKE & MODEL. FORD SHOULD REPLACE THESE ENGINES BEFORE WARRANTY EXPIRE AS THEY ARE APPEAR PROBLEMATIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374240November 12, 2020
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES
TL* THE CONTACT OWNS A 2018 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED VERNER-CADBY INC (1240 BLOOMFIELD AVE, FAIRFIELD, NJ 07004) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT PARTS WOULD BE AVAILABLE IN 2021. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372594November 2, 2020
ENGINE
COOLANT IS GETTING INTO CYLINDERS AND CAUSING THE ENGINE TO RUN ROUGH AND BURN COOLANT AS WELL AS FRYING THE COILS STARTED LESS THAN A YEAR AFTER HAVING THE VEHICLE BUT DIDN'T KNOW IT WAS HAPPENING. CAR DOESN'T OVER HEAT BUT CHECK ENGINE LIGHT COMES ON FOR A MISFIRE IN WHICHEVER CYLINDER AND LOW COOLANT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365122October 19, 2020
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2018 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. WAYNE FORD (444 US-46, WAYNE, NJ 07470, (973) 256-8800) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361204September 25, 2020
ENGINE
I HAVE A FORD EDGE WITH 60K. IT HAS BEEN DIAGNOSED WITH AN INTERNAL COOLANT LEAK.SIEZED AND STALLED UP ON THE HIGHWAY BECAUSE COOLANT HAS LEAKED INTO CYLINDERS 2 AND 3
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354932September 14, 2020
SEAT BELTS
ON WARM DAYS THE DRIVER SEATBELT TENSIONER LOCKS AND DOES NOT ALLOW THE SEATBELT TO BE PULLED OUT AND USED BY THE VEHICLE OPERATOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354098September 10, 2020
ENGINE
MY 2018 FORD EDGE, 67,000 MILES, HAS AND ENGINE LIGHT ON THE DASH. I HAD THE CODE READ AND IT INDICATED A #2 CYLINDER MISFIRE. THE CAR IS AT THE FORD DEALERSHIP AND THEY HAVE INDICATED THAT COOLANT HAS LEAKED INTO THE #2 CYLINDER. I HAVE RESEARCH THIS ON THE INTERNET AND THERE SEEMS TO BE A LOT OF FORDS WITH THIS SAME PROBLEM. IF THIS WAS AN ISOLATED INCIDENT THEM MAYBE NOT A DEFECT BUT WITH THE AMOUNT OF CASES THIS APPEARS TO BE A MANUFACTURER DEFECT OF THE BLOCK. I AM WAITING FOR THE DIAGNOSES AND ALREADY THE TECH IS SAYING MAYBE AN ENGINE REPLACEMENT. THE FORD COMPANY SHOULD BE RECALLING THESE ENGINES AND REPLACING THEM AS THEY ARE DIAGNOSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352016August 29, 2020
FUEL/PROPULSION SYSTEM
THE 2018 FORD EDGE HAS A PROBLEM WITH THE FUEL TANK THAT IS YET TO BE ADDRESSED. WHENEVER I PUMP GAS INTO THE TANK, THE CAR WILL NOT START UNTIL AT LEAST 15 ATTEMPTS. THIS PROBLEM SEEMS TO BE BECAUSE THE TANK WHICH HAS NO CAP DOES NOT CREATE ENOUGH SUCTION PRESSURE FOR THE ENGINE TO PULL THE GAS. WHENEVER GAS IS NEWLY PUMPED, THE ENGINE SEEMS TO PULL AIR, AND WILL NOT START. THE TANK SEEMS TO BE UNABLE TO BLEED OUT AIR OR MAYBE WILL NOT CREATE THE RIGHT PRESSURE UNTIL THE TANK CREATES ENOUGH PRESSURE FOR THE GAS TO FLOW WELL INTO THE ENGINE. THIS IS A SERIOUS PROBLEM THAT FORD COMPANY SEERM NOT TO BE AWARE OF OR MAYBE THEY ARE AWARE AND JUST NOT ADDRESSING IT OR JUST A FACTORY FAULT. WHATEVER IT IS, THIS ISSUE NEEDS TO BE ADDRESSED BY A RECALL PLEASE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350950August 24, 2020
ENGINE
COOLANT LEAKING INTO THE CYLINDERS, I HAVE READ MANY PEOPLE FILING COMPLAINTS ON THIS ISSUE IN THE LAST YEAR ESPECIALLY. EVEN THE TECH AT FORD SAID THIS IS BECOMING A PROBLEM. IT SEEMS THAT THIS NEEDS TO BE UNDER THE RECALL CATEGORY NOW TO HELP PEOPLE NOT GO THROUGH THE PAIN OF WHATS NOT UNDER WARRANTY AND WHAT IS AND HAVING TO SPEND MONEY ON SOMETHING THAT IS CLEARLY AT THIS POINT A MANUFACTURING ERROR. THIS ISSUE ISNT SOMETHING YOU NOTICE IT STARTS WITH A CHECK ENGINE LIGHT AND WILL TURN ON AND OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351055August 24, 2020
ELECTRICAL SYSTEM, POWER TRAIN
THERE IS AN ELECTRICAL ISSUE WITH THIS VEHICLE - STARTED AT 24000+/- AND DRAINED BATTERIES - AFTER REPLACING 4 BATTERIES - CHECK ENGINE LIGHT CAME ON - DEALER DID PRESSURE CHECK AND ENGINE HAD TO BE REPLACED! AFTER REPLACEMENT, BATTERY WAS AGAIN DEAD. THEY CANNOT FIND REASON FOR DRAINED BATTERY. THIS VEHICLE IS UNSAFE AND POTENTIALLY A FIRE HAZARD. I CANNOT GET RELIEF FROM FORD MOTOR - REFUSED TO BUY BACK. VEHICLE WAS PARKED EVERY TIME BATTERY WAS DRAINED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340373July 20, 2020
VISIBILITY/WIPER
MY SUN ROOF GLASS CRACKED SPONTANEOUSLY. THE VEHICLE WAS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339334July 14, 2020
ELECTRICAL SYSTEM, ENGINE
FIRST THE CAR STARTED TREMBLING WHEN TURNING ON AND LOOSING POWER , IT CONTINUES TO GET WORSE , CHECK ENGINE LIGHT CAME ON I TOOK IT TO GET CHECKED AND IT WAS OFF. THEN EVENTUALLY IT CAME ON FLASHING, I LEFT IT IN PLACE TO GET CHECKED . THE MECHANIC TOLD ME IT WAS NOT WORTH IT TO FIX IT , IT WAS DAMAGED BEYOND REPAIRABLE . I'M NOT EXACTLY SURE WHAT HAPPENED BUT I HAVE THE REPORT .
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11325704May 24, 2020
ELECTRICAL SYSTEM
DEAD BATTERY NUMEROUS TIMES IN THE 1 1/2 YEARS OWNED, THE FIRST AFTER 3 DAYS AND DEALER PICKED UP, SAID OKAY---HAS HAPPENED MANY TIMES SINCE. ON MAY 20, 2020, RETURNING FROM A TRIP, DASH LIGHTS WENT OFF AND ON SEVERAL TIMES AND SMOKE CAME OUT FROM UNDER HOOD. SUV IS AT DEALER NOW, SO DO NOT KNOW WHAT THEY WILL SAY. IN MOTION ON A RURAL ROAD 2 MILES FROM HOME. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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