Ford Edge Complaints (2010)

673 consumer complaints on file.

#11519759May 1, 2023
SERVICE BRAKES
Component: Brake Booster/Master cylinder Available for inspection: yes Safety: Hissing sounds from brakes; have difficultly stopping; either the brake pedals become extremely hard and difficult to press down or soft that there is not enough pressure to stop. Either way it is extremely dangerous. On several occasions I have almost ran into traffic or hit another car because I haven't been able to stop. Warning: No warning light. My warning was running into oncoming traffic due to the inability to stop become of the brakes. Timining: The past few months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515491April 4, 2023
POWER TRAIN
Engine check engine light come on and off. Transmission slipping in second gear. Took it to the local dealership for diagnostic. Was told that the torque convertor needed replacing. Had the convertor replaced but did not solve the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511559March 13, 2023
POWER TRAIN
The contact owns a 2010 Ford edge. The contacts stated that after shifting into reverse(R), the gear shifter remained stuck in reverse(R). There was no warning light illuminated. The contact turned off and restarted the vehicle several times until the gear shifter responded as needed. The contact stated that the failure had been reoccurring. The vehicle was taken to the local dealer, where it was diagnosed that an unknown part needed to be replaced; however, the part was discontinued. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 233,693.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510601March 7, 2023
SERVICE BRAKES
Brakes are hard to push and they squeal, This is after several repairs. I have had front and rear pads and rotors replaced, replaced the power brake booster. Also I bought this car new and every time I am applying the brakes and turning the steering wheel to the left something underneath hits on the break and you can hear it and feel it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508863February 24, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2010 Ford Edge. The contact stated while operating the vehicle, there was a burning odor inside the vehicle. Upon inspection, it was discovered that the coolant reservoir was empty, the engine oil dip stick read full, and the oil was discolored. The vehicle was taken to the local service center where the mechanic discovered water in the engine oil. The mechanic diagnosed the vehicle and determined that the water pump was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506661February 10, 2023
AIR BAGS
Takata recall. The contact owns a 2010 Ford Edge. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. Additionally, the passenger's side air bag light failed to illuminate while a passenger was seated in the passenger's side front seat. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 70,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505076February 1, 2023
SERVICE BRAKES
When I attempt to brake, the brake is very stiff and hard to compress. It slows at a much slower rate than normal. Even when forcefully slamming on brakes it does not always engage. This has almost caused several accidents as I cannot brake normally. This is a safety issue for both me and other drivers on the road. It has not been inspected yet. I have done research and found many other internet complaints with the same issues, so I believe it it is the brake power booster.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496311December 6, 2022
FUEL/PROPULSION SYSTEM, SUSPENSION
Complaint Filed Tuesday 18:14 hrs 12/06/2022. On 12/02/2022 I had a diagnosis at Marcotte Ford Holyoke, MA done my vehicle because it failed Massachusetts emissions CEL. Diagnose came back with the same description as the damaged fuel system and suspension which RECALLS, which should have been fixed before I registered the vehicle on 11/22/2022. I fear for my safety of fuel leak and suspension crash. I would hate to think a reputable Ford dealer would jeopardize my safety for a few extra dollars for holiday spending. I have found a different repairman for the faulty brake power booster & Mass Air Flow Sensor the A & Z Autos dealer /A & Z Auto Repair placed in my vehicle. Ms. Sharon-Shawn A. Bell
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490975October 26, 2022
ENGINE
The contact owns a 2010 Ford Edge. The contact stated while driving 65-70 MPH on the interstate, the vehicle inadvertently stalled. There was no warning light illuminated. The vehicle failed to restart and was pushed to the side of the roadway and remained on the side of the roadway. The dealer and manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 242,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490011October 19, 2022
ENGINE
I was driving home in my 2010 Ford Edge that has150,000 miles on it at the speed of 55 mph when it stopped accelerating and then just shut down. It did not overheat, there were no alarms, alerts or lights that went off on the car. After coasting to the side of the road I got out and looked under the hood of my car I noticed that the antifreeze was leaking. My husband was able to add anti freeze to the vehicle and we drove home and parked it until we could find a mechanic that could figure out what happened. I called mechanics in the area and explained what happened. The local mechanics we spoke to stated that it sounded like the water pump went and that they were not comfortable doing the repair due to the amount of labor required. I found a mechanic willing to work on my truck and had my Ford Edge towed to his shop. After looking it over I was told the water pump leaked into the engine which the dealership said was catastrophic and that I needed a whole new engine and water pump. The technician said it may have been leaking into the engine for several days without warning. A water pump should be a simple repair, however the way that it happened caused engine failure and requires an entire engine replacement. My truck no longer functions or operates in any capacity. I believe this engine failure was the direct result of the location of the water pump which was "internally" in the engine. This is a poor vehicle design and a safety concern for Ford. Total cost for this repair is $8,300. At this time the vehicle has not been inspected by the manufacture, police or insurance representatives.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489723October 18, 2022
SERVICE BRAKES
I would like to report the issue of failing brake boosters on 2010 Ford Edge SEL models. There are many complaints popping up in the past couple years and mine has gone as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488912October 12, 2022
SERVICE BRAKES
The contact owns a 2010 Ford Edge. The contact stated while operating the vehicle and pressing the brake pedal to stop the pedal was extremely hard and had to be pressed with extreme force in order to stop the vehicle. The braking distance was also extended due to the failure. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure but no assistance was offered. The contact was informed that the VIN was not included in the manufacturer's Customer Satisfactory Campaign Number 13N02 which involved a faulty brake booster. The failure mileage was 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485922September 22, 2022
UNKNOWN OR OTHER
White powder substance coming from dash air vents, mainly passenger side, when first starting car, and turning on fan , after researching problem on internet , have seen hundreds of same complaints and concerns, with no solution from Ford dealerships across country , starting approximately since 2007, experiencing severe nausea and headaches
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479960August 18, 2022
AIR BAGS, SERVICE BRAKES, VEHICLE SPEED CONTROL
The contact owns a 2010 Ford Edge. The contact received notification of NHTSA Campaign Number: 21V158 (Air Bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount time. The dealer was not contacted. The manufacturer was made aware of the issue and informed the contact that she will be notified when parts are available. VIN tool confirms parts not available. Additionally, the contact stated that she heard a hissing noise when the brake pedal was depressed and without warning, more pressure had to be applied to the brake pedal to stop. The vehicle was taken to an independent mechanic where it was diagnosed that the brake booster and brake pads needed to be replaced. The brake pads were replaced however, the brake booster was not replaced. The manufacturer nor the dealer was notified of the failure. The failure mileage was approximately. 192,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479250August 14, 2022
SERVICE BRAKES, UNKNOWN OR OTHER
My brakes won't stop in everyday use correctly.the brake booster stopped working properly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478098August 8, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2010 Ford Edge. The contact stated that whenever the vehicle was started, there was an abnormally strong gasoline odor inside of the vehicle. The contact stated that whether the vehicle was being driven, idle or parked, the odor was present. The contact had not taken the vehicle to the dealer. The vehicle had not been repaired. The contact stated the failure was related to NHTSA Campaign Number: 15V712000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer was not made aware of the failure. The approximate failure mileage was 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477457August 3, 2022
SERVICE BRAKES
my brake booster is failing , it has all the symptoms stated in fords 13n02 bullitin about its failure. i called them today and they said they would not cover the repair .Even though its a known problem .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476460July 29, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2010 Ford Edge. The contact stated that while driving approximately 30 MPH, the engine temperature gauge indicated that the engine was overheating. The vehicle was later driven to an independent mechanic who diagnosed that the engine was damaged due to a faulty internal water pump which had caused coolant to mix with the engine oil. The vehicle was not yet repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474501July 18, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2010 Ford Edge. The contact stated that while driving at an unknown speed, an abnormal noise was heard coming from the engine compartment. No warning lights were illuminated. The contact stated that he pulled over on the side of the roadway, opened the hood, and noticed that the antifreeze reservoir container was empty. The vehicle was taken to the dealer where the failure was diagnosed as a defective water pump that needed replacement. The contact stated that the repair was not completed because the dealer could not guarantee that the engine was not damaged. The vehicle was not repaired but was towed back to the residence. The manufacturer was notified of the failure but offered no assistance. A case was opened. The approximate failure mileage was 148,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469766June 17, 2022
POWER TRAIN:SHIFT LINKAGE/CABLE/ROD
The contact owns a 2010 Ford Edge. The contact stated that the gear shifter seized and the vehicle was difficult to shift into gear. The contact stated that the gear shift indicator showed that the vehicle was in park(P) however, the transmission was in reverse(R). The contact also stated that the parking brake was inoperable. There were no warning lights illuminated. The vehicle was taken to an independent mechanic and was diagnosed with a fractured shifter cable. The failure recurred recently and the vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 144,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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