Ford Edge Complaints (2012)

1,134 consumer complaints on file.

#10913831October 4, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE DRIVER DOOR IS FULLY CLOSED AND THE DASHBOARD LIGHT COMES ON STATING THE DOOR IS AJAR. INTERIOR LIGHT WILL NOT TURN OFF. THE DOOR WILL NOT LOCK AND BATT DRAINS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913852October 4, 2016
ELECTRICAL SYSTEM
MY FORD EDGE HAS ALL THE PROBLEMATIC SYMPTOMS DISPLAYED BY THE SHIFTER WARNING "SHIFT INTO PARK" AFTER THE CAR IS ALREADY IN PARK. THIS IS A WELL KNOWN SITUATION AND FORD SAYS IT'S NOT A SAFETY ISSUE. MY CAR HAS NOW PROGRESSED TO DISPLAYING THIS SAME MESSAGE NEARLY EVERY TIME WE SLOW DOWN TO STOP AT AN INTERSECTION THEN DISPLAYS THE MESSAGE AGAIN AS WE ACCELERATE TO MOVE THROUGH THE INTERSECTION. WITH THIS INCREASING ALARM/WARNING DISPLAY THE CAR HAS ALSO QUIT MOVING INTO THE PRESET SEAT AND MIRROR ADJUSTMENT SETTINGS, DECREASING DRIVERS FIELD OF VISION WITHOUT CONSTANT ADJUSTMENTS. THE CONSISTENT ALARMS SOUNDING OF "SHIFT INTO PARK" AND "DOOR AJAR" (CURRENTLY BEING INVESTIGATED) IS VERY DISTRACTING, ESPECIALLY WHEN SLOWING OR ACCELERATING TO MAKE TRAFFIC CHANGE MANEUVERS. THESE ALARMS ARE MUCH MORE DISTRACTING THAN "HANDS FREE" PHONE CALLS YOU ARE CHECKING ALARMS WHILE CHANGING LANES, MERGING INTO TRAFFIC, OR NAVIGATING INTERSECTIONS ETC. I GIVE AN APPROXIMATE SPEED AND INCIDENT DATE AS THESE ARE ONGOING CONTINUING PROBLEMS. THANK YOU FOR YOUR ATTENTION TO THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911187October 3, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM
DRIVERS SIDE DOOR AJAR LIGHT STAYS ON THE WHOLE TIME DURING DRIVING CONDITIONS ON MY 2012 FORD EDGE, THE DOME LIGHT ALSO STAYS ON MAKING IT VERY DIFFICULT TO DRIVE THE CAR IN THE NIGHT TIME. WHEN PARKED THE DOME LIGHTS STAY ON DURING THIS PERIOD ALSO. THIS STARTED HAPPENING ON A FULLTIME BASIS IN SEPT 2016
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911284October 3, 2016
STRUCTURE:BODY
THE DOOR LATCH FOR THE DRIVER SIDE DOOR DOES NOT LATCH PROPERLY. MAJORITY OF THE TIME IT WILL CONTINUE TO SAY DOOR AJAR NO MATTER HOW MANY TIMES YOU TRY TO REOPEN AND CLOSE THE DOOR. CAN BE WORRISOME NOT KNOWING IF THE DOOR IS FULLY CLOSED. THIS JUST RANDOMLY STARTED HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911355October 3, 2016
STRUCTURE:BODY
DRIVER'S DOOR AJAR WARNING LIGHT STAYS ON, DOORS WILL NOT LOCK, INTERIOR LIGHT STAYS ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911383October 3, 2016
STRUCTURE:BODY
THE DRIVER SIDE DOOR DOES NOT ALWAYS REGISTER AS CLOSED. WHILE DRIVING AT SPEED WITH THE DOOR SECURELY CLOSED IT WILL DISPLAY WARNINGS ON THE DASH, UNLOCK ALL DOORS (INCLUDING REAR DOORS WITH MY CHILDREN IN THE BACKSEATS) AND TURN ON THE DOME LIGHTS. THIS HAS HAPPENED WHEN STARTING THE CAR, WHILE TRAVELING AND WHEN PARKED AND IDLING. IT ALSO MEANS THAT I CANNOT LOCK MY DOORS WHEN I LEAVE IT PARKED. IT CAUSES INTERIOR AND EXTERIOR LIGHTS TO REMAIN LIT WHEN CAR IS OFF AND DRAIN THE BATTERY. I AM CONCERNED FOR THE SAFETY OF ME AND MY FAMILY AS WELL AS THE SECURITY OF MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913553October 3, 2016
ELECTRICAL SYSTEM
OUR 2012 FORD EDGE DASHBOARD INDICATES "DOOR AJAR" WHEN THE DOORS ARE COMPLETELY SHUT. THE PROBLEM IS WITH THE DRIVER SIDE DOOR AND WILL CAUSE BOTH THE INTERIOR LIGHTS TO REMAIN LIT AND THE FACTORY ALARM TO ACTIVATE. WE PAID THE LOCAL FORD DEALER $135.60 (9/02/15 INVOICE ATTACHED) FOR THEIR REPAIR OF THE ISSUE BUT THE ERRONEOUS "DOOR AJAR" WARNING CONTINUES TO OCCUR. NOW WE TREAT THE PROBLEM OURSELVES BY SCOURING THE DOOR LATCH WITH CONTACT CLEANER AND A TOOTHBRUSH. BUT LIKE THE DEALER FIX, THIS IS ONLY TEMPORARY. THE "SAFETY" ISSUE FOR US IS THE PROSPECT OF A DEAD BATTERY INTERRUPTING WHAT WOULD IDEALLY BE A PROMPT EXIT FROM A PARKING GARAGE, TRAIN STATION OR AIRPORT PARKING LOT, LATE AT NIGHT. FORD KNOWS ABOUT THE PROBLEM AND HAS THUS FAR DONE NOTHING TO EXTEND THEIR WARRANTY OR ISSUE A REPLACEMENT FOR THE FAULTY LATCH MECHANISM. MANY AMATEUR FIXES CAN BE FOUND ON YOUTUBE. WHY THEY HAD TO OUTFIT A LATCH WITH FICKLE ELECTRONICS WHILE DOING AWAY WITH A TRUSTY DOOR JAMB PLUNGER SWITCH IS BEYOND ME!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910902October 1, 2016
UNKNOWN OR OTHER
SECOND TIME DOOR AJAR INDICATOR CAME ON IN 1 YEAR, DRIVERS DOOR AND DRIVER PASSENGER DOOR HAD TO BE REPLACED TO THE AMOUNT OF $ 650.00. WHEN THIS HAPPENS THE INSIDE LIGHT STAYS ON, WHICH IN TURN DRAINS THE BATTERY. OBVIOUSLY THIS HAPPENS A LOT BECAUSE THERE ARE SELF HELP VIDEOS TO DISABLE THE MECHANISMS. I AM INQUIRING AS TO BEING REIMBURSED FOR THE ABOVE AMOUNT. I BELIEVE THERE IS A PROBLEM DUE TO THE FACT THAT THE MECHANISM WENT BAD ON THE SAME SIDE. REPAIRS WERE MADE AT TIMBROOK FORD RR3 BOX 3280 KEYSER,WV 26726 P#304-788-7900 THIS HAPPENED SEPT.2015 & SEPT 2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910815September 30, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT FUEL LEAKED FROM THE VEHICLE WHEN REFUELING. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 106,796.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910671September 29, 2016
ELECTRICAL SYSTEM
"DOOR AJAR" - MY 2012 FORD EDGE SEL WILL HAVE THIS PROBLEM ON A DAILY BASIS INTERMITTENTLY THROUGHOUT THE DAY. DOOR WILL BE CLOSED & DASH WILL LIGHT WITH DOOR AJAR WARNING. AT TIMES THE WARNING WILL GO AWAY & AUTO LOCK WILL LOCK AFTER I START DRIVING. OTHER TIMES I CAN MAKE A LONG DRIVE & OPEN & RECLOSE THE DOOR NUMEROUS TIMES WITHOUT THE WARNING GOING AWAY. BECAUSE THE DOOR JUST RANDOMLY THINKS IT'S UNLOCKED DURING THE DAY AND NIGHT TIME THIS IN TURN MAKES MY SYNC SYSTEM INTERIOR LIGHTS & SOMETIMES HEADLIGHTS AND TAILLIGHTS CYCLE ON AND STAY ON FOR DIFFERENT INTERVALS AS WITNESSED BY MY MANY NEIGHBORS, HUSBAND & MYSELF. THIS HAS HAD A DRAIN ON MY BATTERY & WE HAVE HAD TO REPLACE IT & JUMP IT BEFORE. ALSO, WE ARE EXPECTING OUR FIRST CHILD & ARE VERY CONCERNED ABOUT THIS ISSUE BECAUSE WE CANNOT MAKE THE CAR THINK THAT THE DOOR SHOULD BE LOCKED. WE LIVE IN TEXAS WHERE IT'S QUITE HOT & CAN BE COLD FOR INFANT IN THE WINTER I NEED TO BE ABLE TO HAVE A REMOTE STARTER TO PRE-HEAT & PRE-COOL MY VEHICLE FOR THE BABY. I CANNOT LEAVE VEHICLE UNLOCKED WHEN RUNNING BECAUSE I HAVE A NEIGHBOR WITH DEMENTIA WHO WILL GET IN THE VEHICLE & TRY TO DRIVE AWAY SO FOR ME THIS IS A HUGE SAFETY CONCERN. THIS ALSO GIVES FORD A BAD REPUTATION JUST BY EVERYONE IN MY SUBDIVISION SEEING THIS CAR AND IT'S ERRATIC CYCLING OF LIGHTS INTERIOR AND EXTERIOR. IF SOMEONE IS TRYING TO MUG ME OR RAPE ME I CANNOT EVEN LOCKED MYSELF IN MY VEHICLE BECAUSE IT WILL LOCK THE DOOR AND THEY WILL AUTOMATICALLY UNLOCK WHEN THE VEHICLE IS RUNNING BECAUSE MY DOOR "IS AJAR". I HAVE READ MANY POSTINGS ALL OVER THE INTERNET & YOUTUBE WITH PEOPLE HAVING THE SAME PROBLEM WITH MANY FORDS ESPECIALLY A 2012 FORD EDGE. THIS IS OUR FIFTH FORD VEHICLE FOR MY HUSBAND & MYSELF. MY DAD WORKED FOR FORD FOR A NUMBER OF YEARS & WAS A MANAGER AT A FORD, BUT SAFETY ISSUES FOR MY FAMILY LIKE THIS MAKING ME NOT WANT ANOTHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910129September 28, 2016
ENGINE, FUEL/PROPULSION SYSTEM
FUEL SYSTEM STOPS WORKING (THROTTLE BODY). CAR LOOSES POWER, PRESSING GAS PEDAL DOES NOTHING. MUST GET OFF ROAD VERY QUICKLY WHILE DRIFTING. VERY UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909647September 26, 2016
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE ACCELERATING FROM A STOP, THE DOOR AJAR WARNING INDICATOR ILLUMINATED FOR THE DRIVER'S SIDE DOOR. THE CONTACT ALSO STATED THAT THE DOORS WOULD NOT LOCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS INFORMED THAT THERE WAS NO WARRANTY AND THE REPAIR WOULD BE AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908873September 23, 2016
STRUCTURE:BODY
THE DRIVER DOOR LATCH HAS A CENSOR THAT GOES OUT AND CAUSES THE CAR DOOR TO THINK IT'S OPEN WHEN IT IS ACTUALLY CLOSED. THIS IS A SAFETY ISSUE AS YOU COULD BE DRIVING DOWN THE ROAD WITH THE DOME LIGHT ON. OR NOT PAYING ATTENTION WHEN IT KEEPS BEEPING AT YOU WHILE YOUR DRIVING. THERE ARE THOUSANDS OF CASES FOR THE CAR. THIS NEEDS TO BE RECALLED. THIS IS COSTING OWNERS $500 FOR A DEFECT IN FORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908574September 21, 2016
ELECTRICAL SYSTEM
DRIVERS SIDE DOOR ALARM SHOWS DOOR AJAR WHEN IT IS NOT. INTERIOR LIGHTS STAY ON. NO AMOUNT OF DOOR CLOSING MAKES IT STOP. IT WAS INCONSISTENT, NOW IT HAPPENS CONSTANTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907258September 16, 2016
UNKNOWN OR OTHER
DRIVERS SIDE DOOR AJAR INDICATOR REMAINS ON RESULTING IN AN INABILITY TO LOCK DOORS, INTERIOR LIGHTS REMAIN ON, WARNING CHIMES/NOTIFICATIONS CONTINUE WHILE DRIVING. DOOR LATCH SENSOR NOT WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906860September 15, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING, ALL FOUR DOORS WOULD NOT LOCK. THE DOOR AJAR INDICATOR ILLUMINATED. THE VEHCILE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANFACTURER WAS NOTIFED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906309September 14, 2016
STRUCTURE:BODY
THE DOOR AJAR INDICATOR REMAINS ON RESULTING IN AN INABILITY TO LOCK DOORS, INTERIOR LIGHTS REMAIN ON, WARNING CHIMES/NOTIFICATIONS CONTINUE WHILE DRIVING. LATCH APPEARS TO BE FAULTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906055September 13, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
VEHICLE SAYS THAT THE DRIVERS SIDE DOOR IS AJAR BUT THE DOOR IS CLOSED AND LATCHED. CAUSING THE VEHICLE NOT TO LOCK AND THE INTERIOR LIGHTS TO STAY ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905924September 12, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE DRIVER SIDE DOOR AJAR INDICATOR WAS CONSTANTLY ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905952September 12, 2016
ELECTRICAL SYSTEM
DOOR AJAR LIGHT REMAINS ON WHILE DRIVING, DINGS EACH TIME WHEN I ACCELERATE AFTER COMING TO A STOP, MESSAGE IS "SHIFT TO PARK".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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