Ford Edge Complaints (2012)
1,134 consumer complaints on file.
- #10917278October 19, 2016STRUCTURE:BODY
DOOR AJAR WARNING COMES ON WHEN DOOR IS CLOSED. DOORS WON'T LOCK, LIGHTS STAY ON. THE DOOR DOESN'T SEEM TO BE OPEN, BUT I AM CONCERNED THAT IT MIGHT OPEN WHILE DRIVING. THE DOORS NOT LOCKING AND LIGHTS REMAINING ON ARE SAFETY CONCERNS WHEN I AM DRIVING. THIS STARTED HAPPENING A FEW MONTHS AGO, AND CONTINUES TO OCCUR EVERY FEW DAYS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10916705October 18, 2016STRUCTURE:BODY
REAR LEFT DOOR AJAR OPEN ALARM DON'T DOES EVEN WHEN THE DOOR IS CLOSED. IT RANDOMLY WORKS AND CAUSE CENTRE LOCK NOT LOCKED AUTOMATICALLY! PLEASE HELP ME TO KEEP MY KIDS SAVE. THANKS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10916778October 18, 2016ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY FORD EDGE,2012, HAD A "DOOR AJAR" WARNING AND IT REQUIRED SLAMMING THE DOOR VERY HARD TO GET THE WARNING REMOVED. MY LIGHTS WOULD STAY ON AFTER I PARKED AND AGAIN REQUIRE SLAMMING THE DOOR MULTIPLE TIMES. MY BACK UP CAMERA WILL WORK AND THEN NOT WORK MAKING THAT SAFETY FEATURE UNRELIABLE! I HAD THE DOOR LATCH REPLACED AT A COST OF 325 DOLLARS. OTHER FORD PRODUCTS HAVE ALSO EXPERIENCED THESE PROBLEMS AND ARE UNDER A RECALL. I BELIEVE THIS ISSUE IS NOT THE RESULT OF CARELESS TREATMENT BY MY WIFE OR ME. WE ARE BOTH OVER 70 YEARS OLD.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10917195October 18, 2016ELECTRICAL SYSTEM
2012 FORD EDGE, "DRIVERS DOOR AJAR" MESSAGE ON CONSTANTLY. DOORS CANNOT BE LOCKED WHEN VEHICLE STARTED!! INTERIOR LIGHTS REMAIN LIT AND BATTERY DRAINS! MESSAGE SAYS TO "PUT CAR IN PARK AND CLOSE DRIVERS DOOR". DOOR CLOSES WITHOUT ISSUE BUT DRIVERS DOOR AJAR MESSAGE DOES NOT GO AWAY. SUSPECT SWITCH IS BAD IN DOOR. THIS CAN BE A VERY DANGEROUS SITUATION IF DOORS CANNOT BE LOCKED AFTER STARTING VEHICLE!! COULD LEAD TO CARJACKING THEFT OR MY WIFE AND CHILDREN BEING STRANDED IF BATTERY DIES. THIS NEEDS TO BE ADDRESSED IMMEDIATELY!!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10916652October 17, 2016ELECTRICAL SYSTEM
AFTER CLOSING THE FRONT DRIVERS DOOR, THE DASH LIGHT INDICATES THAT THE DOOR IS NOT CLOSED AND LATCHED. I PUSH ON THE DOOR AND THE LATCH HAS CAUGHT. WHILE DRIVING, THE SYSTEM STILL SEES THE DOOR AS UNLATCHED. I HAVE PLAYED WITH THE LATCHING MECHANISM AND I CAN GET THE SENSOR TO SEE THE DOOR CLOSED IN ABOUT 1 OUT OF 50 ATTEMPTS. MOST OF THE TIME I DRIVE AROUND WITH THE SYSTEM SEEING THE DOOR AS OPEN. I HAVE NOT GOTTEN IT CHANGED BECAUSE I FEAR THE REPLACEMENT WILL FAIL TOO. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10916689October 17, 2016POWER TRAIN, ELECTRICAL SYSTEM
ISSUE - 'SHIFT TO PARK' WARNING INDICATOR IS SHOWN WHEN THE VEHICLE IS PARKED AND THE SHIFTER IS IN THE 'P' POSITION. DOORS CANNOT BE LOCKED AND INTERNAL/EXTERNAL LIGHTS REMAIN ON WHILE IN THIS 'SHIFT TO PARK' POSITION DRAINING THE BATTERY. WHILE FOOT BRAKE PEDAL IS ENGAGED, SHIFTING AWAY FROM 'P' AND BACK TO 'P' SOMETIMES REGISTERS THE VEHICLE AS IN THE CORRECT PARK POSITION. REPEAT UNTIL WARNING MESSAGE IS GONE. THE VEHICLE IS STATIONARY ON A FLAT SURFACE BUT I AM NOT SURE IF THE VEHICLE IS REALLY PARKED SINCE IT'S WARNING I'M NOT BUT THE SHIFTER IS IN THE 'P' POSITION. I DARE NOT TRY THIS ON A HILL--AND ALWAYS THE BRAKE PEDAL ENGAGED WHILE I'M FIDDLING WITH THE HAND SHIFTER. WHEN DID THIS HAPPEN? AT LEAST 4 TIMES A WEEK FOR A YEAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10916298October 16, 2016SERVICE BRAKES
I HAVE HAD THE BRAKE BOOSTER WORKED ON SHORTLY AFTER I BOUGHT MY NEW 2012 EDGE BRAND NEW.. I NOTICED THIS WEEK THAT THE BRAKE DOESN'T DEPRESS WHEN STARTING UNTIL AFTER IT STARTS.. I DON'T HAVE A PROBLEM BRAKING WHEN DRIVING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10916268October 15, 2016STRUCTURE:BODY, ELECTRICAL SYSTEM
"DOOR AJAR" SENSOR BEGAN APPEARING ON DASHBOARD SPORADICALLY FOR 1 MONTH. ALL DOORS WERE CLOSED PER NORMAL, DOOR LOCKS WERE NEGATIVE FUNCTION WHILE SENSOR ACTIVE AND VEHICLE WAS EITHER PARKED OR MOVING. AFTER 1 MONTH, SENSOR WAS ON PERMANENTLY. DOOR LATCH/S RR'D AT FORD DEALERSHIP WHERE THIS USED CPO EDGE WAS PURCHASED 13 MONTHS PRIOR. COST OF REPAIR: $540. SERVICE MANAGER HAS ADVISED ME THAT IN THE EVENT OF A RECALL FOR THIS ISSUE, I WILL BE REIMBURSED THE ENTIRE AMOUNT BY FORD. YEAH...RIGHT!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10916284October 15, 2016STRUCTURE:BODY, ELECTRICAL SYSTEM
DRIVER SIDE DOOR AJAR WARNING LIGHT AND MESSAGE DISPLAYED AFTER ENTERING OR EXITING THE VEHICLE EVEN THOUGH THE DOOR IS SHUT. PROBLEM OCCURS INTERMITTENTLY, SEEMINGLY MORE OFTEN WHEN OUTSIDE TEMPERATURES REACH ABOVE 70 DEGREES. ATTEMPTS TO OPEN AND SHUT THE DOOR MULTIPLE TIMES OFTEN DOES NOT RESOLVE THE ISSUE. WHEN ISSUE OCCURS THE DOORS DO NOT LOCK AUTOMATICALLY WHEN THE VEHICLE BEGINS MOVING, INTERIOR LIGHTS REMAIN ON. OCCURS WHEN STARTING TO DRIVE THE VEHICLE OR WHEN PARKING. IF PARKING, WHEN THE KEY FOB "LOCK" BUTTON IS PUSHED THE HORN HONKS TWICE RATHER THAN THE NORMAL SINGLE HONK, INDICATING THAT THE SECURITY ALARM IS NOT ACTIVATED. PROBLEM OCCURRED WITHIN THE FIRST 10K MILES AND WAS FIXED BY FORD DEALERSHIP UNDER WARRANTY. PROBLEM STARTED TO OCCUR AGAIN AROUND 35K MILES (JAN 2016).
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10916292October 15, 2016STRUCTURE:BODY
WHEN DOOR IS COMPLETELY CLOSED.. DRIVER DOOR AJAR AWARENESS SIGNAL AND ALARM GOES OFF AND CONTINUOUSLY REPEATS AND INTERIOR LIGHT STAYS ON.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10916069October 14, 2016UNKNOWN OR OTHER
DRIVER'S SIDE DOOR KEEPS SOUNDING THE DOOR AJAR WARNING EVEN WHEN THE DOOR IS FIRMLY CLOSED. NO AMOUNT OF OPEN/CLOSING SEEMS TO CLEAR THE WARNING AND THEREFORE THE WARNING CHIMES OCCUR EVERY TIME THE CAR REACHES A STOP IN TRAFFIC. FALSE WARNINGS ARE DANGEROUS AND DOORS WILL NOT LOCK WHILE CAR IS ON.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10915300October 11, 2016ELECTRICAL SYSTEM, UNKNOWN OR OTHER
DRIVER SIDE DOOR DOES NOT CLOSE PROPERLY. DOOR AJAR LIGHT STAYS ON. HAPPENS MORE IN WARM WEATHER THAN COLD. HAS CAUSE DOME LIGHTS TO STAY ON OR COME ON INTERMITTENTLY . IF CAR NOT DRIVEN FOR A DAY OR TWO, HAS CAUSED BATTERY TO DRAIN COMPLETELY. ROADSIDE ASSISTANCE HAS HAD TO BE CALLED ON MULTIPLE OCCASIONS. HAS BEEN HAPPENING FOR OVER A YEAR. WHEN CAR IS IN MOTION, CAR DOOR AJAR IS CONSTANTLY ON, AND ANYTIME YOU BREAK TO A NEAR STOP, THE ALARM BELL CHIMES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10914840October 7, 2016UNKNOWN OR OTHER
THE "DOOR AJAR" WARNING LIGHT STAYS ON EVEN WHEN THE DOOR IS COMPLETELY CLOSED. INTEROIR LIGHTS STAY ON A AND A WARNING DING KEEPS ANNOYING ME......
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10914282October 6, 2016LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE DOOR LATCH WAS NOT CLOSING. THE CONTACT STATED THAT THE OTHER FORD MODELS HAD RECALLS FOR THE DOOR LATCH AND WAS REQUESTING THAT THE 2012 FORD EDGE MODEL BE INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN...UPDATED 11/03/16 *BF..UPDATED 11/21/16 *BF THE CONSUMER STATED THE DOOR LATCHES DID NOT CLOSE PROPERLY, WHICH CAUSED THE DOOR AJAR LIGHT TO ILLUMINATE ON THE DASH. THE CONSUMER HAD TO SLAM THE DOOR SHUT 10 TIMES BEFORE THE DOOR AJAR LIGHT WENT OUT. IT ALSO CAUSED THE INTERIOR LIGHTS TO STAY ON AND CAUSED THE BATTERY TO DIE.. UPDATED 12/13/16.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10914049October 5, 2016STRUCTURE:BODY, ELECTRICAL SYSTEM
SOON AFTER PURCHASING A USED 2012 EDGE, THE OPEN DOOR LIGHT ON THE DASH CAME ON AND WOULD NOT GO OFF. ALL DOORS WERE CLOSED. ALSO THE DOORS WOULD NOT LOCK WHEN THE LIGHT CAME ON WHICH BECAME A SAFETY HAZARD PARTICULARLY WHEN TRANSPORTING CHILDREN. BROUGHT IT TO MY MECHANIC AND HE SAID THE DOOR LATCH AND LIGHT SWITCH WAS ONE MODULE AND THAT IT HAD TO BE REPLACED TO THE TUNE OF ABOUT $500. ONCE REPLACED THE PROBLEM WAS SOLVED. LOOKING ONLINE, THIS IS A REALLY COMMON PROBLEM. I FEEL ITS A DEFECT THAT SHOULD BE RECALLED AND REPLACED!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10913578October 4, 2016ELECTRICAL SYSTEM
UPON STARTING THE VEHICLE THE "DRIVER DOOR AJAR" LIGHT STAYS ON, CLOSING THE DOOR NUMEROUS TIMES AND LIGHT WILL NOT GO OUT AND THE "SHIFT INTO PARK" LIGHT COMES ON WHEN LETTING OFF THE BRAKE LIKE WHEN I PUT IT IN REVERSE, OR AT EVERY STOP THIS IS ANNOYING. ESPECIALLY IN TRAFFIC THE CHIME GOES OFF (DRIVER DOOR AJAR OR SHIFT INTO PARK)AND YOUR TRYING TO KEEP FROM CAUSING AN ACCIDENT CHECKING OUT THE LIGHTS TO SEE WHY THE CHIME IS GOING OFF. THIS IS FRUSTRATING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10913599October 4, 2016ELECTRICAL SYSTEM
DOOR AJAR WARNING LIGHT COMES ON WHEN DOOR IS CLOSED. WITH THAT PROBLEM IT LEAVES LIGHTS ON AND DRAINING BATTERY. I HAD VEHICLE REPAIRED AT FORD DEALER AT A COST OF $368.00. DEALER STATED THAT THIS PROBLEM IS SOMEWHAT COMMON BUT NO FORD RECALL ISSUED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10913675October 4, 2016UNKNOWN OR OTHER, EXTERIOR LIGHTING
THE "DOOR AJAR" WARNING LIGHT WILL NOT TURN OFF WHEN THE DRIVER AND REAR LEFT PASSENGER DOORS ARE CLOSED. THE DOORS ARE CLOSED FIRMLY, BUT THE WARNING LIGHT STILL SHOWS THE DOORS TO BE OPEN. THE DOORS ARE CLOSED AND LOCKED, BUT THE CAR REGISTERS THEM AS OPEN, AND THUS KEEPS THE INTERIOR DOME LIGHT ON ALONG WITH THE EXTERIOR LIGHTS OF THE CAR. WITHOUT NO WAY TO TURN OFF THE LIGHTS THEY END UP DRAINING THE BATTERY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10913680October 4, 2016ELECTRICAL SYSTEM, UNKNOWN OR OTHER
DOOR AJAR LIGHT REMAINS ON, EVEN THOUGH THE DOOR IS PROPERLY CLOSED. DOORS WILL NOT LOCK WHILE THE DOOR AJAR LIGHT IS ACTIVE. INTERIOR LIGHTS WILL NOT GO OFF WHILE THE DOOR AJAR LIGHT IS ACTIVE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10913796October 4, 2016STRUCTURE:BODY
THE DRIVER SIDE DOOR AJAR LIGHT STAYS ON WHEN THE DOOR IS ACTUALLY CLOSED, CAUSING THE INTERIOR LIGHTS TO STAY ON. HAD THE SWITCH CLEANED AT A FORD DEALER A YEAR AGO AND NOW STARTED TO DO THE SAME THING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0