Ford Edge Complaints (2012)

1,134 consumer complaints on file.

#10938012December 28, 2016
ELECTRICAL SYSTEM
ABOUT A YEAR AGO, THE DRIVER DOOR AJAR LIGHT CAME ON AND WILL NOT GO OUT. THIS HAS CAUSED THE BATTERY TO DRAIN MULTIPLE TIMES DUE TO INTERIOR LIGHTS STAYING ON ALL THE TIME. EVERY TIME THE VEHICLE COMES TO A STOP, THE "SHIFT TO PARK" WARNING COMES ON ALONG WITH THE DOOR CHIME. FORD CLAIMS IT WAS NOT UNDER WARRANTY AND QUOTED ~$400 TO REPLACE (~$250 IF IT COULD BE "REPAIRED"). A FEW WEEKS AGO, THE REAR PASSENGER SIDE AJAR LIGHT CAME ON AND WILL NOT GO OUT. DUE TO THIS, WE CAN NO LONGER LOCK THE REAR DOOR WHILE DRIVING. THIS IS THE LOCATION OF OUR CHILD'S SEAT! ALSO, WE NO LONGER CAN TELL IF THE DOORS ARE PROPERLY CLOSED OR NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937442December 26, 2016
ELECTRICAL SYSTEM
DOOR AJAR STAYS ON WHEN DOOR IS FULLY CLOSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937512December 26, 2016
ELECTRICAL SYSTEM
DRIVER SIDE DOOR AJAR LIGHT COMES ON. CAN BE DRIVING DOWN THE ROAD AND INTERIOR LIGHT COME ON DUE TO DOOR AJAR ISSUE. DOOR WILL NOT LOCK WHILE CAR IS MOVING DUE TO ISSUE MAKING THIS A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937290December 23, 2016
ELECTRICAL SYSTEM
THE DRIVER DOOR AJAR WARNING LIGHT WILL OFTEN REMAIN ON EVEN WHEN THE DOOR IS CLEARLY CLOSED. THE LIGHT WILL ALSO RANDOMLY COME ON WHILE DRIVING AND THE INTERIOR LIGHTS WILL ILLUMINATE, MAKING NIGHT DRIVING ESPECIALLY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937102December 22, 2016
ELECTRICAL SYSTEM
DRIVER DOOR SENSOR KEEPS TELLING ME THE DOOR IS AJAR WHEN IT IS NOT. IT WILL DO THIS WHILE YOU ARE CRUISING DOWN THE FREEWAY CAUSING YOU TO FREAK OUT THINKING ONE OF THE KIDS HAS OPENING A DOOR IN THE BACK SEAT! THIS WILL BE THE 2ND TIME I'VE HAD TO TAKE THIS IN TO BE FIXED SINCE OWNING THE CAR, WHICH IS COMING UP ON ONE YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936315December 19, 2016
SERVICE BRAKES
THERE WAS A RECALL ON THE BRAKE BOOSTER - POSSIBLE 13N02 BRAKE BOOSTER FSA - THAT I WAS NOT NOTIFIED OF. I CALLED THE FORD DEALER TO DIAGNOSE A BRAKE ISSUE AND A WEEK LATER THEY GOT ME IN AND THEN CASUALLY TOLD ME THEY REPLACED MY BRAKE BOOSTER AT NO CHARGE BECAUSE IT WAS PART OF A RECALL. I JUST SIGNED UP ON NHSTA WEBSITES TO BE BETTER INFORMED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935973December 17, 2016
STRUCTURE:BODY
DRIVERS SIDE DOOR LATCH WHICH HAS SENSOR, BUILT IN, TO NOTIFY COMPUTER THE DOOR IS CLOSED WORKS ONLY INTERMITENLY. REPAIRED UNDER WARRANTY, THEN LUBERCATED AND ADJUSTED AFTER 36,000 MILE WARRANTY EXPIRED. EACH REPAIR ONLY LASTED A FEW MONTHS. STILL HAVING PROBLEM. SHOWS DOOR AJAR AT ALMOST EVERY STOP WITH ANNOYING AND DISTRACTING ALARM DING. LEAVES MESSAGE ON INSTUREMENT PANEL, BLOCKING OTHER VITAL READINGS AND POSSIBLE ALERTS UNTIL ACKNOWLEDGED(TEMP GUAGE, ECT.). LEAVES INTERIOR LIGHTS ON CAUSING BATTERY DRAIN AND BEING STRANDED BY DEAD BATTERY. WILL NOT LOCK OR UNLOCK WITH KEY PAD. THIS HAPPENS DAILY. FIRST REPAIR BACK IN 2014.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936006December 17, 2016
ELECTRICAL SYSTEM
THE DRIVER DOOR AJAR INDICATION EVEN WHEN THE DOOR IS CLOSED. THE WARNING KEEPS ALERTING THE DRIVER. IT SAYS SHIFT TO PARK AND CLOSE THE DOOR. BUT THE DOOR IS CLOSED. THIS IS A SAFETY ISSUE. THIS OCCURS WHEN AT A STOP OR JUST BEFORE LEAVING A STOP LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935238December 14, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE DRIVER SIDE DOOR LATCH FAILED TO FUNCTION PROPERLY. THE DOOR AJAR WARNING INDICATOR REMAINED ILLUMINATED FREQUENTLY. ALL OF THE DOORS FAILED TO REMAIN LOCKED SEVERAL TIMES. THE DEALER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934361December 10, 2016
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
DOOR LATCH AJAR WARNING. DOORS ARE UNABLE TO STAY LOCKED. IT IS UNSAFE. THE WARNING LIGHT FOR "DOOR AJAR" AND "PUT GEAR IN PARK" COMES ON NONSTOP WHILE DRIVING. THE LIGHT STAYS ON AFTER PARKED FOR AT LEAST 20 MINUTES WHICH DRAINS BATTERY. I WENT TO THE DEALER AND HAD TO PAY $615.91 TO FIX. I WOULD LIKE TO BE REIMBURSED FOR FAULTY LOCKS. I AM ALSO AFRAID THE OTHER THREE ARE GOING TO DO THE SAME THING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10933818December 8, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STRUCTURE:BODY
THE DRIVER'S SIDE DOOR LATCH IS BROKEN, SO THE DOOR AJAR INDICATOR LIGHT STAYS ON, THE LIGHTS STAY ON, AND IT'S GENERALLY UNSAFE TO HAVE THE DOOR NOT SECURED WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929565December 2, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DOOR AJAR SENSORS/LIGHT DOESN'T INDICATE WHEN DOORS ARE CLOSED, AND WILL COME ON FOR NO REASON WHEN VEHICLE IS DRIVING. THIS CAUSES THE INTERIOR LIGHTS TO ILLUMINATE AND DOORS UNLOCK/UNABLE TO LOCK. VERY DANGEROUS AT NIGHT OR WHEN I DRIVE WITH CHILDREN IN THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929622December 2, 2016
ELECTRICAL SYSTEM
DRIVER'S DOOR AJAR NOTIFICATION ON DASH PANEL WHEN DOOR IS CLOSED. DOME LIGHTS STAY ON LEADING TO DRAINED BATTERY AND LOCKS WILL NOT ENGAGE DUE TO VEHICLE NOT RECOGNIZING DOOR IS CLOSED. DOOR LOCKS DO NOT ENGAGE WHEN DRIVING OR EXITING THE CAR, EVEN WHEN DOOR IS TIGHTLY CLOSED. LOCKS DO NOT ENGAGE AND DOME LIGHTS REMAIN ON WHEN STATIONARY AS WELL AS IN MOTION AND VEHICLE NOTIFIES TO SHIFT TO PARK AND CLAIMS DRIVERS DOOR IS AJAR. NO RECALLS AND VERY PRICEY TO HAVE LOCAL DEALERSHIP INSPECT, DIAGNOSE, AND REPLACE ENTIRE DOOR LATCH MECHANISM. I HAVE ONLY OWNED MY CAR FOR A YEAR. 47,349.8 MILES. HAVE DONE EXTENSIVE ONLINE RESEARCH AND FOUND MANY OTHER OWNERS HAVING THE SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928805November 30, 2016
UNKNOWN OR OTHER
THE DOOR AJAR LIGHT IS COMING ON WHEN THE DOORS ARE ALL SHUT. HAVE TO KEEP SHUTTING THE DRIVERS DOOR TO GET IT TO TURN OFF. INTERIOR LIGHT ALSO STAYS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928447November 29, 2016
SERVICE BRAKES
WHILE DRIVING AT SLOW SPEEDS PEDAL GOES TO FLOOR BUT DOESN'T HAPPEN ALL THE TIME. MAY DRIVE 6 WEEKS BEFORE IT HAPPENS AGAIN. FORD HAS EXTENDED RECALL ON POWER BOOSTER. DEALER REPLACED BOOSTER SAYS THAT WAS THE PROBLEM. DROVE VEHICLE ANOTHER THREE WEEKS AND PEDAL GOES TO THE FLOOR AGAIN STILL WHILE DRIVING SLOW OR COMING DOWN A HILL PRESSING BRAKES SLIGHTLY. REPLACED MASTER CYLINDER BUT NO CHANGE. SCARED TO DRIVE VEHICLE. NEVER KNOW WHEN THE BRAKES ARE GOING TO ACT UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928286November 28, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING INDICATOR AND CHIME OPERATED INDEPENDENTLY, EVEN WHEN THE DOORS WERE CLOSED. IN ADDITION, THE DOOR COULD NOT BE LATCHED WHEN THE IGNITION WAS IN THE ON POSITION. THE WARNING INDICATOR CEASED TO FUNCTION UNTIL THE VEHICLE WAS OPERATED AT A HIGHER SPEED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO A DOOR LATCH MALFUNCTION, WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928384November 28, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE WARNING LIGHT THAT THE DRIVER DOOR IS AJAR IS CONSTANTLY ON, EVEN THOUGH THE DOOR IS SHUT. THIS PREVENTS THE DOORS FROM LOCKING WHEN THE CAR IS ON, AND WHEN DRIVING. IT ALSO KEEPS THE INTERIOR AND PERIMETER LIGHTS ON, UNTIL THEY 'TIME OUT,' WEARING DOWN THE BATTERY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928060November 26, 2016
UNKNOWN OR OTHER
THE DRIVER'S DOOR AJAR WARNING LIGHT AND ALARM GOES OFF EVEN WHEN THE DOOR IS SECURELY LATCHED. SLAMMING DOOR DOESN'T HELP AND INTERIOR LIGHT CAN STAY ON DRAWING DOWN THE BATTERY. THIS IS A SAFETY ISSUE SINCE IT CAN'T BE CERTAIN IF THE DOOR IS REALLY CLOSED. ALARM GOES OFF EVERY TIME CAR SLOWS DOWN OR STOPS. THIS WAS A PROBLEM THE DAY WE PURCHASED THE VEHICLE AND WAS REPAIRED BY THE DEALER THAT DAY. IT BEGAN HAPPENING AGAIN LAST WEEK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927474November 22, 2016
EXTERIOR LIGHTING
THE "DOOR AJAR" LIGHT LOCATED ON THE INSTRUMENT CLUSTER STAYS ON ALL OF THE TIME EVEN WHEN ALL DOORS ARE CLOSED AND FULLY LATCHED. WHEN THE LIGHT IS ILLUMINATED CONTINUOUSLY, THE VEHICLE DOORS WILL NOT LOCK WHICH IS A SERIOUS SAFETY ISSUE. WHEN THE VEHICLE IS ON AND THE DOOR LOCK BUTTON IS PRESSED, THE DOORS LOCK AND THEN UNLOCK WITHIN A SECOND APART. ONCE THE VEHICLE IS EXITED AND LOCKED WITH THE REMOTE, THE INTERIOR AND EXTERIOR LIGHTS REMAIN ILLUMINATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926840November 18, 2016
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
SAFETY ISSUE REGARDING DOOR LATCH AND DOOR AJAR SENSOR. SENSOR HAS FAILED AND CONTINUES TO THINK THE DOOR IS AJAR WHICH CAUSES THE DOORS NOT ABLE TO LOCK, AND THE INTERIOR LIGHT STAYS ON AND CAUSES WINDSHIELD GLARE WHEN DRIVING AT NIGHT. THIS IS A SAFETY HAZARD AS YOU CANNOT LOCK THE DOORS FOR PROTECTION AND YOU CAN'T SEE PROPERLY TO DRIVE AT NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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