Ford Edge Complaints (2010)

673 consumer complaints on file.

#11035741October 23, 2017
AIR BAGS
NO ACCIDENT INVOLVED. I RECEIVED A "AIRBAG RECALL LETTER" FROM FORD JULY, 2016 AND CALLED GENE MESSER, LUBBOCK, TX. THE RESPONDENT SAID THEY WOULD GET BACK TO ME WHEN THEY HAD THE REPLACEMENT PARTS. THE PHONE CALL HAS NEVER COME. SO WHAT AM I TO DO? A SALESMAN AT THE DEALERSHIP RECENTLY TOLD MY BROTHER THAT THEY HAVE USED CARS THEY CANNOT SELL BECAUSE TAKATA IS BANKRUPT AND REPLACEMENT PARTS ARE NOT AVAILABLE. SO IF THE DEALERSHIP CAN'T GET THEM, WHAT AM I TO DO, EXCEPT DRIVE SAFELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035750October 23, 2017
AIR BAGS
TAKATA RECALL LETTER, DATED JULY 2016, FORD UNWILLING TO REPAIR/REPLACE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035944October 23, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AN UNKNOWN FORD DEALER IN AUSTIN, TEXAS WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035486October 22, 2017
AIR BAGS
TAKATA AIRBAG RECALL. STILL CAN'T GET ANYTHING DONE THROUGH FORD!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035374October 21, 2017
AIR BAGS
TAKATA RECALL I RECEIVED THIS AIRBAG RECALL 06/2016 & CALLED AUTO NATION IN ST PETERSBURG FL TO HAVE THIS RESOLVED QUICKLY. I WAS PUT ON A LIST & TOLD TO WAIT FOR A CALL. I'VE MADE SEVERAL FOLLOW UP CALLS ONLY TO BE TOLD THEY DON'T KNOW WHEN I WILL BE CALLED. LAST CALL I WAS TOLD THEY AREN'T SURE IT WILL BE RESOLVED. AS AN ELDERLY FEMALE I AM VERY CONCERNED WHAT WILL HAPPEN IF I AM INVOLVED IN AN ACCIDENT. PLEASE LET ME KNOW ASAP,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035258October 20, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO BRANDON FORD (9090 E ADAMO DR, TAMPA, FL 33619, PHONE NUMBER: (813) 246-3678), BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER STATED THAT THEY COULD NOT GET THE PART FOR THE REPAIR AND DID NOT OFFER FURTHER ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035110October 20, 2017
AIR BAGS
TAKATA RECALL I CALLED LOCAL FORD DEALERSHIP (MULLINAX ON NORTHLAKE BLVD.) AND WAS TOLD THAT TAKATA HAS NOT RELEASED THE REPLACEMENT PART FOR THIS RECALL. THEY DON'T EVEN HAVE A RELEASE DATE! SO NOW I'M DRIVING AROUND WITH A FAULTY AIRBAG!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035229October 20, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALERS (PINES FORD LINCOLN, 8655 PINES BLVD, PEMBROKE PINES, FL 33024 (954) 443-7000 AND SAWGRASS FORD, 14501 W SUNRISE BLVD, SUNRISE, FL 33323(954) 851-9000) WERE CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034329October 18, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PARADISE FORD (1360 W KING ST , COACOA, FL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034371October 18, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED JIM O'NEAL FORD AT (812) 246-4441 (516 S INDIANA AVE, SELLERSBURG, IN 47172) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT ALSO CALLED CARRIAGE FORD INC AT (812) 284-4444 (908 E LEWIS AND CLARK PKWY, CLARKSVILLE, IN 47129) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED, BUT WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033846October 16, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 7/27/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033220October 13, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (HELFMAN FORD IN STAFORD, TEXAS) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032668October 10, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (RUSS MILNE FORD, 2477 HALL RD, MACOMB, MI 48042) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031657October 4, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
DROVE CAR TO STORE, PARKED AND TURNED OFF. WHILE GATHERING MY PURSE I NOTICED SMOKE COMING FROM FRONT OF CAR. OPENED UP HOOD AND FLAMES IGNITED. APPEARED TO START @ O2 SENSOR @ MANIFOLD. BURNED 2ND COIL PACK AND WIRING HARNESS. BURNT UP RADIATOR FAN AND UPPER RADIATOR HOSE. FIRE DEPARTMENT CALLED TO PUT OUT. CAR IS AT LOCAL FORD DEALERSHIP TO DETERMINE HOW AND WHY FIRE STARTED. SO FAR NO RESPONSE OR IDEA FROM THEM. THEY SHOW ONE RECALL ON CORROSION OF FUEL TANK, BUT SAY IT DID NOT CONTRIBUTE TO THE FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11030239September 27, 2017
SERVICE BRAKES
WHILE DRIVING ON THE FLORIDA TURNPIKE, WHEN I APPLIED THE BRAKES TO SLOW THE VEHICLE THE PEDAL WAS HARD, AND I HAD TO PUSH THE BRAKE VERY HARD TO SLOW THE VEHICLE, PINES FORD INFORM ME IT WAS THE BOOSTER AND THAT FORD HAD EXTENDED COVERAGE ON THAT PROBLEM ON 2010 EDGE BUT FOR SOME REASON ONLY KNOWN TO FORD OUR VEHICLE WAS NOT INCLUDED, AFTER RESEARCHING I LEARNED THIS IS A COMMON PROBLEM WITH THIS MODEL, MY QUESTION IS WHY IS THERE NOT A RECALL. LIKE ALWAYS OUR GOVERNMENT NEEDS A BODY COUNT BEFORE THEY ACT IN THE INTEREST OF THE CITIZENS OF AMERICA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025067September 22, 2017
ENGINE
TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (WALDORF FORD IN WALDORF, MD) WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS DAMAGED DUE TO A FAULTY WATER PUMP, WHICH CAUSED THE ENGINE OIL TO BECOME CONTAMINATED WITH ANTIFREEZE. THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024489September 20, 2017
AIR BAGS
2010 FORD EDGE. CONSUMER WRITES IN REGARDS TO TAKATA PASSENGER SIDE AIRBAG SAFETY RECALL. *LD UPDATED 09/20/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021236September 2, 2017
AIR BAGS
TAMARA RECALL. I HAVE MADE ATTEMPTS TO GET A RENTAL UNTIL A FIX IS AVAILABLE. I AM CONCERNED FOR MY SAFETY OF MY 6 YEAR OLD SON. I AM WAITING FOR S FIX, BUT AM DRIVING AN UNSAFE VEHICLE DUE TO THE AIR BAG. I WOULD LIKE TO HAVE A RENTAL COVERED UNTIL THE PART IS FIXED. I ALSO HAVE A FOSTER CHILD WHO MAY BE AT RISK OF BEING REMOVED FROM OUR HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020016August 28, 2017
SERVICE BRAKES
I LEFT THE GYM I WAS ON A CITY STREET AND WHEN I PRESSING ON THE BRAKE, MY VEHICLE WAS STILL MOVING. BRAKE PEDAL WAS REALLY HARD TO PRESSED DOWN. I PUT A LOT OF FORCE ON THE PEDAL JUST TO SLOW DOWN BEFORE I HIT THE VEHICLE IN FRONT OF ME. I PUT IN MY VIN NUMBER TO TO SEE IF MY FORD EDGE WAS ON THE RECALL LIST FOR THIS INCIDENT BUT NOTHING SHOWED UP. EXCEPT FOR COMPLAINTS FROM OTHER FORD EDGE DRIVERS SAYING IT DID NOT GET FIX BECAUSE OF THE VIN NUMBER. I JUST WONDERING WHY IT IS NOT. I'M A VETERAN WHO HAS PTSD FROM A CAR CRASH AND JUST WANT THE COMPANY TO HONOR WHAT THEY SAY. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018869August 22, 2017
ENGINE
WITH NO WARNING THE WATER PUMP STOP WORKING AND FLOODED INTO THE ENGINE AND DESTROYED THE ENGINE. THE FORD DEALERSHIP TOLD ME THAT THE ENGINE WOULD HAVE TO BE PLACED AT AN ESTIMATED COST OF $9K.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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