Ford Edge Complaints (2012)

1,134 consumer complaints on file.

#11010127July 23, 2017
UNKNOWN OR OTHER
DRIVER DOOR ALARM/SENSOR/LIGHT. THE DOOR LIGHT CONTINUES TO STAY ON AFTER THE DOOR IS CLOSED. IT WILL DING AFTER I LET MY FOOD OFF OF THE BREAK, THE REST OF MY DOORS WILL NOT LOCK (SAFETY HAZARD I HAVE TWO KIDS. THE KIDS ARE ABLE TO OPEN THE DOOR WHEN I AM MOVING, I HAVE TO HAVE THEM PUSH THE LOCK DOWN SO IT WILL BE LOCKED), WE CONTINUE TO SHUT THE DOOR TO MAKE IT GO OFF. THIS HAS CLEARLY HAPPENED TO OTHER 2012 FORD EDGE MODELS. IT IS AN EXPENSIVE FIX AND IT A SAFETY HAZARD. THIS HAPPENS EVERYDAY, PARKED, ON, OFF, DRIVING, WHAT EVER THE CIRCUMSTANCES IT'S HAPPENING. WE HAVE TO MAKE SURE NOT TO LEAVE THE KEYS IN THE IGNITION OR THE BATTERY WILL RUN DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006359July 19, 2017
ELECTRICAL SYSTEM
DOOR JAR LIGHT REMAINS ON (DRIVERS SIDE REAR DOOR). DRAINS BATTERY, CAUSES INTERIOR LIGHT TO TURN ON WHILE DRIVING. IT'S A KNOWN PROBLEM WITH THE SWITCHES IN THE 2011-13 FORD EDGE AND FORD IS DOING NOTHING TO FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006003July 17, 2017
UNKNOWN OR OTHER
TAKATA RECALL I HAVE HAD SEVERAL ISSUES WITH THE DRIVERS SIDE DOOR AJAR WARNING. WHEN THE DOOR IS CLOSED WHILE DRIVING OR WHEN EXITING THE VEHICLE THE DOOR AJAR APPEARS. WHEN THIS HAPPENS THE LIGHTS WILL NOT GO OFF AND THE DOORS WILL NOT LOCK. WHEN LEFT LIKE THIS, AFTER SEVERAL ATTEMPTS TO CLOSE THE DOOR, THE ALARM WILL START SEVERAL TIMES WITHOUT WARNING. THIS WAS A REPAIR THAT HAD TO BE DONE AS SOON AS I PURCHASED THE VEHICLE AND THEN AGAIN SHORTLY AFTER. IT CONTINUES TO HAPPEN PERIODICALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005252July 14, 2017
STRUCTURE:BODY, UNKNOWN OR OTHER
MY DRIVER SIDE DOOR AJAR LIGHT WOULD STAY ON AFTER CLOSING MY DOOR, WHETHER PARKED OR IN MOTION. I WOULD HAVE TO CLOSE IT 5-10, SOMETIMES MORE TIMES, TO GET THE LIGHT TO GO OFF. EVEN IF I SLAMMED THE DOOR SOMETIMES THE LIGHT STILL WOULDN'T GO OFF, AND THE WARNING SIGNAL WOULD CHIME AS I DROVE. I BOUGHT THE CAR USED FROM A HONDA DEALER, AND THE SALESMAN TOLD ME IT WAS LIKELY JUST A SENSOR ISSUE, SO I IGNORED IT FOR A MONTH OR SO BEFORE TAKING IT IN TO A FORD DEALERSHIP WHEN I THOUGHT I COULD AFFORD TO HAVE IT REPAIRED. THEY DID DIAGNOSTICS ON IT AND TOLD ME IT WASN'T JUST THE SENSOR, THAT THE DOOR WAS ACTUALLY OPEN BECAUSE THE LATCH WASN'T CLOSING PROPERLY. THEY TOLD ME IF I GOT IN A WRECK MY DOOR COULD FLY OPEN, SO I LET THEM REPAIR IT. THEY REPLACED THE ENTIRE LOCK ASSEMBLY ON THE DRIVER SIDE. I HAVE ATTACHED MY INVOICE FOR RECORD OF THE REPAIRS MADE AND THE COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004284July 11, 2017
ELECTRICAL SYSTEM
DOOR AJAR LIGHT STAYS ON EVEN WHEN DOOR IS CLOSED. INTERIOR LIGHTS STAY ON WHILE DRIVING, DANGEROUS AT NIGHT. HAS ALREADY RAN BATTERY DOWN AND ALMOST STRANDED. I PURCHASED THE VEHICLE NEW AND NEVER BEEN MISTREATED AND GARAGE KEPT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004302July 11, 2017
UNKNOWN OR OTHER
THE DOOR AJAR INDICATOR COMES ON AND WILL NOT TURN OFF EVEN IF THE DOOR APPEAR CLOSED. EVEN OPENING AND CLOSING THE DOOR DOES NOR SEEMS TO HELP. DRIVING DOWN THE STREET, IT IS NEVER CLEAR WHETHER THE DOOR IS SAFETY CLOSED OR NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003578July 7, 2017
UNKNOWN OR OTHER
THE DOOR AJAR LIGHT WILL TURN ON AND WILL NOT BE ABLE TO TURN OFF UNLESS THE DOOR IS SHUT MULTIPLE TIMES. IT MAY ALSO TURN ON WHEN DRIVING AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003091July 5, 2017
ELECTRICAL SYSTEM
DRIVER DOOR AJAR WARNING STAYS ON EVEN AFTER SEVERAL ATTEMPTS TO CLOSE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003174July 5, 2017
ELECTRICAL SYSTEM
DRIVER'S DOOR LATCH IS NOT REGISTERING AS CLOSED. LIGHTS STAY ON, I CANNOT LOCK MY DOORS. MY BATTERY DIES IF IT IS NOT "SHUT". A LOT OF MONEY LOSS IN BATTERIES AND TIME LOST IN STANDING IN SOMETIMES SNOW OR RAIN FOR MINUTES TRYING TO GET IT TO REGISTER. ALSO, I HAVE CHILDREN AND WOULD PREFER MY CHILD IS UNABLE TO OPEN THEIR DOOR WHILE IN MOTION. PURCHASED THE CAR USED IN NOVEMBER 2015 AND IT STARTED MALFUNCTIONING AFTER A MONTH. I FIND IT SHOCKING THAT THERE IS NOT A RECALL ON THIS. IT IS AN OBVIOUS SAFETY ISSUE AND VERY WELL KNOWN WITH DEALERSHIPS AND REPAIR SHOPS, BUT THE FIXING PRICE IS AROUND $500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002580June 30, 2017
SERVICE BRAKES
I COULD BARELY STOP THE CAR. I WAS IN THE MOUNTAINS AND THERE WAS NO FORD DEALER IN THAT TOWN. I TOOK IT TO A LOCAL SHOP AND THEY SAID I SHOULD NOT DRIVE OVER A MOUNTAIN PASS. THERE WAS A RECALL FOR THE BRAKE BOOSTER. I HAD IT FIXED AND NOW FORD IS REFUSING TO PAY ME BACK. THEY STATE IT IS NOT A SAFETY RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995899June 19, 2017
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2012 FORD EDGE. EACH TIME THE PASSENGER DOOR WAS CLOSED, THE DOOR AJAR INDICATOR ILLUMINATED. THE DOOR HAD TO BE OPENED AND CLOSED A COUPLE OF TIMES IN ORDER FOR THE WARNING INDICATOR TO GO OFF. THE VEHICLE WAS TAKEN TO BOULEVARD FORD IN LEWES, DELAWARE WHERE IT WAS DIAGNOSED THAT THE SENSOR AND LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE FAILURE OCCURRED FOR TWO MONTHS. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 48,676. ...UPDATED 10/23/17 *BF UPDATED 10/24/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995652June 17, 2017
UNKNOWN OR OTHER
FRONT PASSENGER DOOR CAUSES LIGHT TO STAY ON AS DOOR AJAR. PER FORD IT IS THE LATCH AND NEEDS REPLACEMENT AT $517. SAME DOOR REPAIR WAS MADE 1 YEAR AGO AND FORD CHOSE TO CLEAN LATCH INSTEAD OF REPLACING WHEN IT WAS UNDER WARRANTY. NOW WARRANTY HAS EXPIRED AND THEY SAY LATCH NEEDS TO BE REPLACED. THIS IS THE 3RD DOOR THAT HAS HAD THIS SAME PROBLEM. WHEN DOOR AJAR LIGHT IS ON DOORS WILL NOT LOCK CAUSING A SAFETY HAZARD TO MY CHILDREN AS PASSENGERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995463June 16, 2017
ELECTRICAL SYSTEM
DRIVER'S SIDE DOOR INDICATES OPEN/AJAR WHEN CLOSED. THIS LEADS TO MULTIPLE PROBLEMS -- DOORS WON'T LOCK, INTERIOR LIGHTS STAY ON, ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995215June 14, 2017
ELECTRICAL SYSTEM
DOOR LATCH SWITCH MALFUNCTION CAUSING DOOR AJAR WARNING WHEN DOOR IS CLOSED AND VEHICLE IS IN MOTION. DOOR LOCKS WILL NOT LOCK AND CHILD SAFETY REAR LOCKS DO NOT ENGAGE (CHILD CAN OPEN DOOR WHEN IN MOTION). CHILD HAS NOT FALLEN OUT THE DOOR YET. AM GETTING IT REPAIRED AT MY EXPENSE BECAUSE IT IS A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995259June 14, 2017
SERVICE BRAKES
BRAKES PRESS DOWN TO THE FLOOR AND WILL NOT STOP. SOMETIMES THE BRAKES ARE VERY HARD AND I'LL HAVE TO PUMP THEM. PUMPING STILL DOESNT GUARANTEE A COMPLETE STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994346June 11, 2017
ELECTRICAL SYSTEM
DOOR AJAR ON MY DRIVER DOOR HAS BEEN CONTINUOUSLY ON EVEN THOUGH THE DOOR IS CLOSED. THIS OCCURS IN ALL SITUATIONS (DRIVING ON A HIGHWAY AND STREETS, TURNING, AND STATIONARY). THIS HAS BEEN ONGOING SINCE MAY 22. THE DOOR AJAR SOUND CONTINUOUSLY GOING OFF HAS CAUSED ISSUES WHEN I TURN MY SIGNAL LIGHT ON AT A STOP SIGN. THE DOOR AJAR ALARM OVERRIDES THE SOUND OF THE TURN BLINKER. THIS HAS CAUSED ME AT TIMES TO LOOK AT MY DASHBOARD TO VERIFY THAT MY TURN SIGNAL IS ACTUALLY ON. THIS IS A DANGEROUS DEFECT THAT CAN CAUSE AN ACCIDENT. THIS DEFECT ONLY LEAVES ME TWO DANGEROUS OPTIONS. 1. I CAN CHECK MY BLINKERS EVERY TIME THAT MY DOOR AJAR SOUND OVERRIDES THE BLINKER SOUND BUT THIS DISTRACTS ME FROM THE ROAD. 2. I ASSUME THAT MY BLINKER IS ALWAYS ON BUT THIS MIGHT RESULT IN A SITUATION WHERE THE BLINKER IS IN FACT NOT ON. THIS CAN CAUSE AN ACCIDENT BECAUSE OTHER DRIVERS MIGHT NOT KNOW THAT I AM TURNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993559June 6, 2017
SERVICE BRAKES
THE CAR WOULD NOT STOP WHEN THE BRAKES WERE APPLIED. THE PEDAL FELT HARD AND THE CAR CONTINUED TO ROLL. IT CAME TO A STOP ON MY LAWN. I TOOK THE CAR TO MY FORD DEALER AND THEY IMMEDIATELY KNEW IT WAS THE BRAKE BOOSTER. IF I HAD BEEN IN TRAFFIC I MIGHT HAVE HAD A COLLISION OR WORSE. I DROVE IN MY DRIVEWAY AND HIT THE BRAKES VERY HARD AND AFTER THREE PANIC STOPS THEY SEEMED TO WORK. I PUT THE CAR AWAY AND THE SAME THING HAPPENED THE NEXT DAY. I DID THREE PANIC STOPS AND THE BRAKES BEGAN TO WORK. I THEN TOOK THE VEHICLE TO BOUCHER FORD WHERE THE SERVICE WRITER NEW WHAT THE PROBLEM WAS AS SOON AS I TOLD HER WHAT HAD HAPPENED. WHY IS THIS NOT A RECALL? MY CAR HAD NON-FUNCTIONING BRAKES! IF THERE WAS A RECALL I WAS NEVER NOTIFIED. I BOUGHT THE CAR NEW AND HAVE NOT CHANGED MY ADDRESS SINCE I BOUGHT THE VEHICLE. I HAVE SERVICED MY CAR SINCE NEW AT THE FORD DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992837June 2, 2017
ELECTRICAL SYSTEM
DOOR AJAR LIGHT COMES ON WHEN CAR DOOR IS SHUT. THIS CAUSES MY INSIDE LIGHTS TO STAY ON AND DELAY GOING OFF. THIS ALSO CAUSES MY DOORS NOT TO LOCK WHEN DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992605June 1, 2017
UNKNOWN OR OTHER
DRIVER DOOR AJAR LIGHT STAYS ON WHILE DOORS ARE CLOSED, CAUSING INTERIOR LIGHTS TO STAY ON. SHIFT TO PARK MESSAGE COMES ON WHILE DRIVING. LIGHTS STAY ON IN CAR AFTER PARKING AND WON'T TURN OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992609June 1, 2017
STRUCTURE:BODY, ELECTRICAL SYSTEM
"DRIVER DOOR AJAR" WARNING MESSAGE ILLUMINATES WITH DOOR SECURELY CLOSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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