Ford Edge Complaints (2010)

673 consumer complaints on file.

#11046624November 16, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO FLAMMER FORD (3335 COMMERCIAL WAY, SPRING HILL, FL 34606) WHO STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046350November 15, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WAXAHACHIE FORD (1780 US-287 BYP, WAXHACHI, TX) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046391November 15, 2017
AIR BAGS
TAKATA RECALL - I HAVE BEEN TRYING FOR TWO YEARS TO HAVE THE AIRBAG REPLACED. EVERY TIME I CALL A FORD DEALERSHIP I AM TOLD THAT THEY DO NOT HAVE THE PARTS AND THAT THEY CANNOT HELP ME. THEY REFER ME TO FORD. I WANT THE AIRBAG FIXED BEFORE I AM IN AN ACCIDENT AND MY PASSENGER DIES AS A RESULT OF THE DEFECTIVE AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046003November 14, 2017
AIR BAGS
TAKATA RECALL AIRBAG LIGHT ON DRIVER SIDE AIRBAG CIRCUIT FAULT . NEEDS DRIVERS SIDE CLOCK SPRING ASSEMBLY, PARTS AND LABOR AT FORD DEALER, WILL CHARGE $495.00 THIS AIRBAG HAS NEVER BEEN ABUSED OR USED. I HAVE DECLINED THE FIX AT THIS TIME . RECENTLY THOUGH, A POSTCARD CAME IN FROM TK HOLDINGS INC REGARDING A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046103November 14, 2017
AIR BAGS, FUEL/PROPULSION SYSTEM, SUSPENSION
I BUY MY FORD EDGE LAST YEAR IN 2016 AT 3205 NORTH HIGHWAY 61 IN MUSCATINE, IA, I RECENTLY GOT A IMPORTANT LEGAL NOTICE THAT'S WHY I'M DOING THIS INSPECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045709November 13, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PERRY MAZDA IN SANTA BARBARA, CALIFORNIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045216November 10, 2017
AIR BAGS
WAS INVOLVED IN ACCIDENT AND HIT ON PASSENGER SIDE BACK DOOR FORWARD AND WINDOW AND DRIVES SIDE BACK PANEL AND WINDOW. FRONT END OF CAR. THE ONLY AIR BAG THAT WENT OFF WAS THE STEERING WHEEL. NO OTHER AIR BAG DID AND SHOULD OF DRIVER'S SEAT AND PASSENGER DASH. WHY DDIDNT THE OTHERS DEPLOY AND WOULD OF SAVED ME FROM GETTING INJURED
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11044496November 8, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE CONTACT CALLED ALL STAR FORD KILGORE (1615 US HIGHWAY 259 N, KILGORE, TX 75662; 903-984-2006) AND WAS INFORMED THAT THE REMEDY WAS NOT AVAILABLE AND DID NOT KNOW WHEN IT WOULD BE AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 128,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044676November 8, 2017
AIR BAGS
TAKATA AIRBAG RECALL SPOKE TO 2 LOCAL FORD DEALERS AND THEY BOTH SAID THAT THEY DO NOT HAVE THE PARTS TO FIX THIS AIRBAG REPLACEMENT. THE DEALER SAID I WILL RECEIVE A LETTER FROM FORD WHEN THEY HAVE THE PARTS AND ARE ABLE TO FIX THIS RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044167November 7, 2017
AIR BAGS
TAKATA RECALL #16S26. REPLACEMENT HAS NOT BEEN DONE IN A TIMELY MANNER. DEALER SAID NO PARTS AVAILABLE AND NO ESTIMATE WHEN PARTS WILL BE AVAILABLE. HOW CONCERNED SHOULD WE BE FOR OUR SAFETY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044188November 7, 2017
AIR BAGS
SINCE JULY 2016, I HAVE BEEN TRYING TO GET THE AIRBAG REPLACED BASED ON THE FORD RECALL 16S26/NHTSA RECALL 16V-384, AT THE FORD DEALER AT 2816 NW PINE AVE, OCALA, FL 34432. I HAVE MADE NUMEROUS PHONE CALLS TO HAVE THIS DONE AND NOT ONCE HAVE THEY BEEN ABLE TO HELP ME. WHILE OTHER DEALERSHIPS HAVE REPLACED THE AIRBAG IN THEIR CARS. I NEED TO GET THIS DONE BEFORE AN ACCIDENT HAPPENS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044255November 7, 2017
AIR BAGS
TAKATA RECALL, RECEIVED NOTICE FROM TAKATA AS THE OWNER OF A VEHICLE WITH ONE OR MORE TAMARA MANUFACTURED AIRBAG INFLATORS CONTAINING PHASE STABILIZED AMMONIUM NITRATEPROPELENT. I WAS ADVISED TO CONTACT MY DEALERSHIP IMMEDIATELY TO SCHEDULE A FREE REPAIR. TODAY NOVEMBER 7 2017 I CONTACTED TOMMIE VAUGHN FORD IN HOUSTON TEXAS AND WAS TOLD, THEY DO NOT HAVE THE PARTS TO FIX IT AND DO NOT KNOW WHEN THEY WILL GET THE PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044305November 7, 2017
AIR BAGS
"TAKATA RECALL" I RECEIVED A NOTICE OF THE PASSENGER SIDE AIR BAG BEING DEFECTIVE AND IN NEED OF REPLACEMENT. I HAVE CONTACTED THE DEALERSHIP MULTIPLE TIMES OVER THE LAST TWO YEARS TO ASK FOR IT TO BE REPLACED. I HAVE BEEN TOLD EACH TIME I CALL THAT THERE ARE NO AIR BAGS AVAILABLE FOR REPLACEMENT. SO I STILL HAVE A RECALLED AIR BAG IN PLACE IN MY VEHICLE. I AM CONCERNED THAT DUE TO THE TAKATA BANKRUPTCY THAT I WILL BE LEFT WITH NO REPLACEMENT OF THE AIR BAG AND HAVE AN UNSAFE VEHICLE. I JUST WANT THE AIR BAG REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043677November 6, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JOHN KENNEDY FORD- JENKINTOWN (1650 THE FAIRWAY, JENKINTOWN, PA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043766November 6, 2017
AIR BAGS
TAKATA RECALL. I HAVE ATTEMPTED TO TRADE THE VEHICLE IN AT MULTIPLE DEALERSHIPS AND I CANNOT GET THE ACTUAL TRADE IN VALUE DUE TO THIS RECALL. I HAVE CONTACTED NUMEROUS FORD DEALERSHIPS AND THEY CANNOT HELP ME. THIS IS A SAFETY AND MONETARY ISSUE AND I NEED SOME RESOLUTION OTHER THAN "WE DON'T HAVE ANY INFORMANT", WHICH ID'S WHAT ALL THE DEALERS ARE TELLING ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043814November 6, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION FORD GULF FREEWAY AT (713) 489-2089 (12227 GULF FWY, HOUSTON, TX 77034) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043864November 6, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT RECEIVED THE RECALL NOTICE OVER A YEAR AGO. THE DEALER (ROCKWALL FORD, 990 E INTERSTATE 30, ROCKWALL, TX 75087 (972) 290-2200) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 8/7/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043860November 6, 2017
AIR BAGS
TAKATA RECALL. THERE HAS BEEN A RECALL FOR OVER A YEAR NOW AND IT HAS STILL NOT BEEN RESOLVED. PASSENGER SIDE AIRBAG RECALL FROM JUNE 2016. I AM FILING A COMPLAINT BECAUSE THIS IS UNACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043884November 6, 2017
AIR BAGS
WE RECEIVED THE RECALL LETTER ON JULY 2016 FROM FORD UNTIL NOW THEY HAVE NOT REPLACED IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043462November 5, 2017
AIR BAGS
TAKATA INFLATORS: I RECEIVED A RECALL NOTICE IN JULY 2016. IT BASICALLY SAID, "DON'T CALL US - WE'LL CALL YOU!" THIS SUMMER, I E-MAILED AND LEFT PHONE MESAGES AT MY DEALER, HARROLD FORD. I NEVER RECEIVED A RESPONSE. THIS WEEK, I RECEIVED A LEGAL NOTICE IN THE MAIL RE: TK HOLDINGS INC., ET AL CHAPTER 11 CASE. I HAVE BEEN DRIVING AROUND IN A VEHICLE THAT COULD KILL MY PASSENGER WITH NO REPAIR, COMPENSATION, OR EVEN AN APOLOGY FROM FORD. HOW CAN I MAKE SURE THAT MY CAR IS REPAIRED AND SAFE TO DRIVE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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