Ford Edge Complaints (2012)

1,134 consumer complaints on file.

#11058527January 4, 2018
UNKNOWN OR OTHER
BACKUP CAMERA IS UPSIDE DOWN. LESS THAN 92000 MILES HAPPEN ONLY WHEN IS REVERSE. WHEN SHIFTED INTO DRIVE PICTURE REMAINS AND TAKE SEVERAL MIN. TO RETURN TO NORMAL. WHILE WAITING TO RETURN TO NORMAL FUNCTIONS NO FUNCTIONS ARE ABLE TO BE USED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058402January 3, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
CAR HAS BEEN HAVING ELECTRIC ISSUES FOR A WHILE. USUALLY DETECTED ONCE TRYING TO START. FIRST ISSUE IS THE BACK UP CAMERA. THAT NO LONGER WORKS WHILE IN REVERSE. SCREEN INDICATED IT IS NOT AVAILABLE. WE ALSO RECENTLY HAD TO REPLACE THE SHIFTING COLUMN. AFTER A TRIP OF DRIVING COMING TO A FULL STOP SHIFTING TO PARK THE CAR WOULD NOT STAY ON "PARK". IT WOULD NOT CATCH THE GEAR UNLESS THE BUTTON ON THE SHIFT COLUMN WAS TOYED WITH A FEW TIMES PRESSING ON THE BUTTON SO CAR RECOGNIZES "PARK". IT WOULD SEARCH FOR "PARK" WHEN CAR WAS OFF WHICH WOULD CAUSE THE BATTERY TO EVENTUALLY DIE. WE FIRST PURCHASED A BATTERY THINKING IT'S TIME TO REPLACE BUT ONCE WE DID, IT KILLED OUR BATTERY AGAIN AND THEN IS WHEN I KNEW I HAD TO TAKE IT INTO FORD. $700+ TO FIX ISSUE CURRENTLY NOT RECALLED. THIS ALSO FORCED US TO BUY JUMP STARTING CABLES BEFORE IT WAS TAKEN IN. CAR LEFT US STRANDED A FEW TIMES BECAUSE OF THIS. DEAD BATTERY:( THIRD ELECTRIC ISSUE IS THAT THE BLUETOOTH SYSTEM DOESN'T ALWAYS CATCH A DEVICE. OFTEN THE SYNC SCREEN ON THE DISPLAY WILL PULL UP WITH A LOADING BAR. THIS HAPPENS RANDOMLY WHEN STARTING CAR AT TIMES WHILE IN PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057974January 2, 2018
STRUCTURE:BODY
I WAS ON THE FREEWAY WITH THE PANORAMIC VISTA SCREEN HALF OPEN, WHEN THE PLASTIC CLIPS BROKE(PARTS THAT MOVE THE SCREEN OPEN/CLOSE) THE VISTA SCREEN SLAMMED BACK AS FAR AS IT COULD GO, FOR A SECOND I THOUGHT THE ENTIRE GLASS HAD BROKEN AND I WAS IN FOR A WORLD OF HURT! THIS COULD CAUSE AN EXTREME SAFETY RISK IF THE GLASS HAD SHATTERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058090January 2, 2018
SERVICE BRAKES
BRAKE CONCERN - THE BRAKES ON MY 2012 FORD EDGE ARE VERY SPONGY, YOU MUST DEPRESS ALL THE WAY TO THE FLOOR IN ORDER TO STOP. I SEE THE BRAKE BOOSTER WAS REPLACED ONCE UNDER A OWNER NOTIFICATION PROGRAM WHICH TECHNICALLY ISN'T A RECALL BUT IT IS SOMETHING FORD PROVIDES AS A CUSTOMER SATISFACTION ACTION. I FEEL THE CONCERN IS RELATED TO THE ORIGINAL PROGRAM BUT THE BRAKING CONCERN IS STILL PRESENT AND I AM CONCERNED THAT SOMETHING BIGGER MAY BE GOING ON. I AM PLEADING FOR ASSISTANCE IN GETTING THIS RESOLVED BECAUSE IT WOULD BE COSTLY OUT OF POCKET EXPENSE FOR ME CONSIDERING IT IS A KNOWN CONCERN WITHIN FORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055505December 19, 2017
SERVICE BRAKES
THE 2010-2013 FORD EDGE HAS A KNOWN ISSUE WITH THE BRAKE BOOSTER, HOWEVER, AFTER TWO REPLACEMENTS OF THE BRAKE BOOSTER ALONE, I AM CONTINUING TO EXPERIENCE PROBLEMS WITH MY BRAKES. THE TIME FOR MY VEHICLE TO COME TO A COMPLETE STOP HAS TRIPLED, IF NOT MORE. I HAD THE INITIAL REPLACEMENT DONE AT APPROXIMATELY 60,000 MILES AND AM HAVING THE SAME PROBLEM AT 82,000. THE BRAKES FEEL SPONGY AND WHILE THEY DO NOT COMPLETELY FAIL, THE PEDAL GOES ALL THE WAY TO THE FLOOR AND STOPPING TIME IS SIGNIFICANTLY DECREASED. THIS HAPPENS AT ALL SPEEDS IN ALL CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054603December 13, 2017
ELECTRICAL SYSTEM
THE WARNING 'DRIVER DOOR IS AJAR' IS DISPLAYED ON THE DASHBOARD EVEN THOUGH THE DOOR IS CLOSED. THIS IS AN INTERMITTENT PROBLEM. THE WARNING IS DISPLAYED ONCE THE CAR IS STARTED AND WILL REMAIN ON WHILE THE CAR IS RUNNING. THE NEXT TIME THE CAR IS STARTED, THE WARNING MAY OR MAY NOT DISPLAY BUT IT DOES NOT CHANGE WHILE THE CAR IS RUNNING. I WOULD ESTIMATE THAT THE WARNING IS DISPLAYED ABOUT 1/2 OF THE TIME THE CAR IS STARTED. IF THE WARNING IS DISPLAYED, THE INTERIOR LIGHTS STAY ON FOR AN EXTENDED AMOUNT OF TIME AND THE DOORS DO NOT AUTOMATICALLY LOCK. ONCE THE CAR IS TURNED OFF, THE DOORS CANNOT BE LOCKED BY PRESSING THE RIGHT MOST TWO BUTTONS OF THE DOOR COMBINATION LOCK PANEL AND THE LIGHTS UNDER THE MIRRORS REMAIN LIT FOR AN EXTENDED AMOUNT OF TIME. IT HAS BEEN DOING THIS FOR ABOUT 6 MONTHS. IT DOES NOT SEEM TO BE IMPACTED BY TEMPERATURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051846December 2, 2017
ENGINE, UNKNOWN OR OTHER
WHILE DRIVING MY 2012 FORD EDGE LIMITED WITH LESS THAN 60000 MILES THE VEHICLE JUST DIED IN THE MIDDLE OF TRAFFIC, NO STEERING, NO POWER NOTHING. THE PROBLEM HAS HAPPENED CLOSE TO 15 TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051739December 1, 2017
ELECTRICAL SYSTEM
DOOR AJAR SENSOR LIGHTS UP FOR DRIVERS DOOR WHEN IT IS SECURELY SHUT. THIS MAKES THE DOME LIGHT STAY ON AND CONSTANT WARNINGS PLACE UNNECESSARY STRAIN ON BATTERY. THIS IS VERY DANGEROUS TO DRIVE AT NIGHT BECAUSE THE DOME LIGHT STAYS ON AS WELL. JUST PURCHASED THIS CAR IN JULY 2017 USED AND IT BEGAN THIS ISSUE IN SEPTEMBER 2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048335November 25, 2017
STRUCTURE:BODY
DOOR LATCH FAILURE, CAUSING DOOR AJAR WARNING TO STAY ON AND BATTERY TO DRAIN. I HAVE HAD TO REPLACE BATTERY BECAUSE OF IT. I HAVE LEFT SHOULDER AND ARM PAIN FROM OPENING AND CLOSING IT REPEATEDLY, UNTIL THE LATCH CLOSES AND SENDS SIGNAL TO CONTROL PANEL THAT THE DOOR IS CLOSED. I HAVE SAFETY CONCERNS BECAUSE I WORK AT NIGHT AND DON'T WANT A STALLED VEHICLE OR NO LIGHTS IN MY CAR WHEN I RETURN TO IT. ALSO IS CONCERNS FOR SAFETY OF PASSENGERS AND CHILDREN IN CAR WITH ME. I WAS TOLD THERE WAS A RECALL ON LATCHES ON OTHER FORD VEHICLES, WHY NOT THIE FORD EDGE TOO? I'M SERIOUSLY CONSIDERING TRADING MY VEHICLE IF NOT FIXED. THIS IS MY FIRST FORD AND MAYBE MY LAST ONE IF IT ISN'T FIXED SOON!
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11047080November 17, 2017
SERVICE BRAKES
BRAKE PEDAL IS GETTING VERY HARD WHEN DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046309November 15, 2017
ELECTRICAL SYSTEM
DOOR AJAR LIGHT STAYS ON EVEN WHEN DOOR IS CLOSED. THE ISSUE IS CAUSING LIGHTS TO STAY ON AND DRAINING BATTERY. ALARM SYSTEM CANNOT BE ACTIVATED BECAUSE IT WILL GO OFF UNEXPECTEDLY IF IT SENSES THAT THE DOOR HAS BEEN OPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045714November 13, 2017
ELECTRONIC STABILITY CONTROL (ESC)
THE DOOR LATCH IS FAULTY. IT IS TELLING ME THAT THE DOOR IS AJAR WHEN IT IS CLOSED. THE INTERIOR LIGHTS STAY ON WHICH WILL CAUSE THE BATTERY TO DIE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045309November 11, 2017
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
FAULTY DOOR LATCH SENSOR ON REAR DRIVER SIDE DOOR. THE DOOR AJAR LIGHT COMES ON WHEN THE DOOR IS FULLY CLOSED CAUSING THE INTERIOR LIGHTS TO COME ON AS WELL. THE INTERIOR LIGHT STAY ON EVEN AFTER THE CAR IS SHUT OFF CAUSING DRAINING OF THE BATTERY. THE DOOR AJAR LIGHT HAS EVEN COME ON WHEN DRIVING. PROBLEM STARTED OVER A MONTH AGO AND HAS BEEN SPORADICALLY HAPPENING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043549November 7, 2017
ENGINE, FUEL SYSTEM, GASOLINE
2012 FORD EDGE. CONSUMER WRITES IN REGARDS TO ENGINE FAILURE. *LD THE CONSUMER STATED THE VEHICLE WOULD RAPIDLY LOSE ACCELERATION. THE FAILURE WAS INTERMITTENT THEREFORE, THE DEALER COULD NOT DUPLICATE OR, REPAIR THE VEHICLE. THE FUEL INLET FAILED, AS WELL. UPDATED 11/07/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044225November 7, 2017
ENGINE, POWER TRAIN
VEHICLE SUDDENLY STOPS GOING, NO ACCELERATION. HAPPENS WITHOUT WARNING, FORCING YOU TO GET OFF THE ROAD. MUST SHUT OFF VEHICLE AND RESTART. CREATES A VERY HAZARDOUS SITUATION WHERE YOU CAN BE TRAVELING ON THE INTERSTATE GOING 65 MPH & SUDDENLY HAVE NO POWER! ENGINE IS RUNNING BUT THERE'S NO ACCELERATION WHATSOEVER. MY WARRANTY JUST RAN OUT & I HAVE LESS THAN 36000.0 MILES ON THIS CAR! ONLY HAPPENS WHEN YOU'RE TRAVELING WHICH MEANS YOU HAVE NO WAY OF PREPARING & PUTS YOUR LIFE IN JEOPARDY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042919November 3, 2017
VEHICLE SPEED CONTROL
THROTTLE BODY ASSEMBLY FAILED. THE 2012 FORD EDGE USES THE EXACT SAME DEFECTIVE THROTTLE BODY ASSEMBLY AS USED IN THE ESCAPE AND FUSION WHICH WERE BOTH INCLUDED IN THE EXTENDED WARRANTY PROGRAM. FORD SHOULD INCLUDE ALL MODELS THAT USED THIS PART IN ITS EXTENDED WARRANTY PROGRAM OR BETTER YET ISSUE A RECALL. IN MY OPINION IT'S DANGEROUS PULLING OUT INTO HIGHWAY TRAFFIC ONLY TO LOSE POWER. MANY OTHER DANGEROUS SCENARIOS COULD BE EXPECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041717October 31, 2017
POWER TRAIN
2012 FORD EDGE RAPIDLY LOSES ACCELERATION AND COMES TO A STOP. THE ENGINE REMAINS RUNNING, BUT THE ACCELERATOR WILL NOT INCREASE SPEED. IT CAUSES A SERIOUS SAFETY HAZARD AS THE CAR WILL GO FROM 60 TO ZERO IN SECONDS. DRIVER MUST FIND A SAFE PLACE TO PULL OVER, (SOMETIMES IMPOSSIBLE) TO STOP ENGINE AND RESTART TO CONTINUE ON. PROBLEM IS INTERMITTENT. REPAIR AT FORD SAYS THROTTLE BODY IS THE PROBLEM AND IT IS HAPPENING ON 2011-2105 FORDS. FORD DOES NOT CARE AND WILL NOT PAY FOR THE REPAIR IF YOU ARE OUT OF WARRANTY. THIS HAS HAPPENED FOUR TIMES IN THE LAST TWO WEEKS. VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039216October 24, 2017
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, POWER TRAIN
I HAVE THIS CAR IN THE SHOP FOR PTU X2, THE SENSORS IN THE CAR WENT OUT CAUSING THE SHIFTER AND LIGHTS AND DOORS NOT TO WORK THE BREAKS WENT OUT AND NOW THE CYCLIC CONVERTER IS GOING OUT AND THERE IS A GAS LICK SOMEWHERE IN THE CAR OR A VIPER LICK SOMEWHERE AND ALL OF THIS STARTED 3000 MILES OVER THE WARRANTY AND IT HAS BEEN IN SHOP A TOTAL OF 5 TIMES IN THE PAST 2 YEARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035105October 20, 2017
SERVICE BRAKES
I HAVE HAD TROUBLE WITH BRAKE SYSTEM SINCE I'VE PURCHASED THE VEHICLE. REPLACED BRAKE PADS SEVERAL TIMES. LAST WEEK, NOTICED PUSHING BRAKE PEDAL TO THE FLOOR TO STOP, TOOK IN TO THE MECHANIC THAT I USE-THE ENTIRE MASTER CYLINDER WAS BLOWN OUT THE BACK WITH BRAKE FLUID JUST POURING OUT. HE REPLACED THE MASTER CYLINDER (FROM FORD PARTS STORE) AND ALSO FRONT AND BACK BRAKES. WHEN I PICKED UP MY VEHICLE, ITS STILL NOT CORRECTED. BRAKE PEDAL IS STILL "LOOSE" ALMOST GOING TO THE FLOOR AS IT WAS AND NOW IT HAS HISSING NOISE AND SPONGE PEDAL. I CALLED THE FORD DEALERSHIP, STATES THAT IS A BRAKE BOOSTER ISSUE.TO CALL AND CHECK RECALL ON THIS PARTICULAR VIN #. I CALLED FORD MOTOR CO AT 1-800-392-3673 AND VERIFIED NO RECALL ON MY SPECIF VIN #, BUT MANY FORD EDGE 2012 HAVE BEEN RECALLED FOR THE BRAKE BOOSTER. THEY REFERRED ME TO CONTACT THE NATIONAL HIGHWAY TRAFFIC AND SAFETY ADMINISTRATION TO GIVE THIS SAFETY COMPLAINT. I';M VERY UPSET THAT THIS IS A SAFETY ISSUE WITH MY FORD EDGE AND NOTHING IS BEING OFFERED TO ME THROUGH FORD TO GET THIS ISSUE FIXED. THIS WOULD BE WHEN VEHICLE IS IN MOTION OBVIOUSLY....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035117October 20, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING 50 MPH, THE BRAKE PEDAL WAS LOOSE AND TRAVELED TO THE FLOORBOARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTERWARDS, THE VEHICLE MADE AN ABNORMAL HISSING NOISE. THE CONTACT WAS INFORMED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED A LOCAL DEALER (SLOAN-FORD LINCOLN MERCURY INC, 115 S JAMES CAMPBELL BLVD, COLUMBIA, TN 38401). THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND REFERRED THE CONTACT TO NHTSA. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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