Ford Edge Complaints (2010)

673 consumer complaints on file.

#11091942May 4, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO EL CENTRO MOTORS (1520 FORD DR., EL CENTRO, CA 92243, (760) 336-2100) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090250April 26, 2018
POWER TRAIN, UNKNOWN OR OTHER
ON OCTOBER 25, 2018 I PUT MY VEHICLE IN REVERSE WHEN IT SUDDENLY ACCELERATED AT A HIGH RATE OF SPEED. IT HIT THE CURB AND CONTINUED TO ACCELERATE INTO ANOTHER PARKED VEHICLE WHICH CAUSE THAT VEHICLE TO HIT A BUILDING AND THEN MY VEHICLE CONTINUED IN REVERSE AND HIT ANOTHER CAR AND THEN CONTINUED UNTIL MY VEHICLE HIT A GMC TRUCK WHICH FINALLY STOPPED MY VEHICLE. DURING THIS ENTIRE EPISODE, I WAS UNABLE TO GET CONTROL OF MY VEHICLE AT NO POINT WAS I ABLE TO USE MY BRAKES AS THEY DID NOT RESPOND. ALF THIS OCCURRED IN A SMALL COMMERCIAL PARKING LOT AND ALL VEHICLES INVOLVED WERE STATIONARY EXCEPT MINE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11088865April 18, 2018
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING 40 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO COULD NOT DUPLICATE THE FAILURE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084752April 12, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (WAXAHACHIE FORD, 1780 OLD HWY 287, WAXAHACHIE, TX 75165) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THE AIR BAG MANUFACTURER HAD FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083349April 4, 2018
SERVICE BRAKES
BRAKE PEDAL IS SOFT, SOMETIMES GOES ALL THE WAY TO THE FLOOR AND MAKES A HISSING SOUND. SOME BREAK FUNCTION IS LOST. WE HAD NEW BRAKE PADS AND ROTORS, AND THE PROBLEM PERSISTS. OUR MECHANIC TELLS US THAT IT IS THE BRAKE BOOSTER. SAFETY IS NOW A GREAT CONCERN AS IT IS NOW COMPROMISED. OCCURS WHEN THE VEHICLE IS IN MOTION, REGARDLESS OF LOCATION ON CITY STREET, HIGHWAY, OR TURNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083008April 4, 2018
AIR BAGS
LETTER FROM SENATOR WARNER ON BEHALF OF CONSTITUENT RE RECALL NOTICE ON 2010 FORD EDGE EQUIPPED WITH TAKATA AIRBAGS STILL AWAITING. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE OF TIME COMPLETING THE RECALL REPAIR. *JS *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080244March 19, 2018
AIR BAGS
TAKATA RECALL - THERE'S A RECALL ON THE PASSENGER AIRBAG FOR MY FORD EDGE. THE CAR IS SAFE TO DRIVE, BUT IT'S NOT SAFE TO USE THE PASSENGER SEAT. IT'S BEEN 2 YEARS AND THERE IS STILL REPLACEMENT PARTS OR REPAIRS AVAILABLE. I DON'T HAVE USE OF MY PASSENGER SEAT AND IT AFFECTS THE RESALE VALUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079083March 14, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER STATED THAT THEY WOULD RELEASE THE PART BETWEEN APRIL AND JUNE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078696March 12, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076637March 7, 2018
SERVICE BRAKES
BRAKE BOOSTER. I HAVE A 2010 EDGE THAT HAD A RECALL ON THE BRAKE BOOSTER. THE FORD WEBSITE LISTED THE RECALL FOR 2010-2013 BUT FOR SOME REASON MY VEHICLE WASN'T PART OF THE RECALL AND I NEED TO KNOW WHY ESPECIALLY WHEN IT STATES THAT FSA VIN LIST WILL NOT BE ACTIVATED FOR THE SERVICE ACTION. THIS WAS A VERY DANGEROUS SITUATION I WAS PUT IN AND I'M BEING TOLD THAT THE RECALL IS NOT ON MY VIN. MY BRAKES MADE A "HISSING" SOUND WHEN PRESSED AND TO GET THE CAR TO STOP I HAD TO PRESS VERY HARD WITH BOTH FEET. AND THIS DIDN'T HAPPEN OVER TIME. WITHIN A WEEK MY CAR WENT FROM BRAKING NORMALLY TO HAVING TO FIGHT TO STOP MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076715March 7, 2018
AIR BAGS
TAKATA INFLATORS: MY COMPLAINT IS WITH YOUR AGENCY AS MUCH AS FORD. TWO YEARS AGO I LEARNED OF THE INFLATOR RECALL. I FINALLY GOT WRITTEN NOTIFICATION FROM FORD JULY 2016. AFTER NO FURTHER CONTACT I CALLED THEM WITH NOTHING FURTHER THEY COULD ADD. CALLED BACK JULY 2017 AND WAS TOLD NO PARTS WERE BEING MADE, JUST DON'T USE 1/4 THE VEHICLE SEATING FOR SAFETY. (NOT AN OPTION.) FOLLOW UP OCTOBER 2017, WORKING WITH A NEW VENDOR...PARTS SOON BUT NO DATE. GOT DECEMBER 2017 LETTER PARTS DELAYED UNTIL EARLY 2018. ITS MARCH. CALLED TODAY, MORE BS. NO PARTS MADE. MAYBE 1ST OR 2ND QUARTER. LADY MADE A U-TURN OUT OF A PARKING LOT A COUPLE WEEKS AGO AND I MISSED HER BY INCHES. WORRY EVERY TIME WE DRIVE IT OFTEN WITH GRANDKIDS IN CAR. NHTSA HAS DONE NOTHING WE HAVE OBSERVED TO FINE OR OTHERWISE HOLD FORD ACCOUNTABLE/MOTIVATE THEM. I SUSPECT THEY PAY LOBBYIST TO PRESSURE YOUR AGENCY TO IGNORE THIS PROBLEM. THEY HAD NO PROBLEM GETTING THEIR NEW CARS OUT THESE LAST TWO MODEL YEARS. TIRED OF MY FAMILIES LIVES BEING AT RISK DAILY, BUT CAN NOT GET OUT FROM UNDER THIS CAR AT THIS TIME AND WHO WOULD WANT TO BUY IT. WHAT HAPPENED TO THE RALPH NADER DAYS WHEN COMPANIES WERE FINED INTO MOTIVATION TO DO THE RIGHT THING INSTEAD OF WORRYING ABOUT THEIR PROFITS. I'M TIRED OF WORRYING ABOUT THIS PROVEN DEADLY FAULT. FORD HAS VERIFIED WE ARE PART OF THE HIGH RISK GROUP BECAUSE OF HUMIDITY. GET OFF YOUR BUTS AND GET US SOME HELP PLEASE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076559March 6, 2018
AIR BAGS
TAKATA RECALL. MY 2010 FORD EDGE IS ON THE RECALL LIST FOR A REPLACEMENT AIRBAG AND THERE IS NO REPLACEMENT AVAILABLE AT THIS TIME. THE PASSENGER FRONTAL AIRBAG INFLATOR MAY EXPLODE IN THE EVENT OF A CRASH. IF THIS IS A KNOWN RECALL AND PEOPLE HAVE DIED AS A RESULT OF THIS, WHY IS IT TAKING SO LONG TO GET THE REPLACEMENT? AN ACCIDENT CAN HAPPEN AT ANYTIME AND I DON'T WANT TO BE AFRAID TO RIDE IN MY OWN VEHICLE FOR THE FEAR OF THE AIRBAG. IF A REPLACEMENT CANNOT BE MADE, WHAT CAN BE DONE? TAKATA HAS FILED FOR CHAPTER 11 BANKRUPTCY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076048March 3, 2018
AIR BAGS
TAKATA RECALL - IT'S BEEN OVER A YEAR SINCE I WAS FIRST NOTIFIED OF THIS RISK AND FORD HAS NOT TAKEN ANY ACTION OR NOTIFIED ME. TO PUT THIS IN TO PERSPECTIVE, THE US MILITARY MOVED TENS OF THOUSANDS OF TROOPS AND EQUIPMENT HALF WAY AROUND THE WORLD TO IRAQ AND DEFEATED THE WORLDS 5TH LARGEST ARMY IN LESS TIME THAN FORD HAS BEEN WORKING ON THIS RECALL. TIME IS UP. I NEED A NEW AIRBAG SYSTEM BEFORE I GET IN TO AN ACCIDENT NOT AFTERWARDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075701March 1, 2018
AIR BAGS
TAKATA RECALL THIS RECALL HAS BEEN UNDERWAY FOR SEVERAL YEARS. TO DATE FORD HAS NOT PROVIDED A REPAIR FOR MY AIRBAG. I LIVE IN HOT HUMID AREA OF THE COUNTRY. SPECIFICALLY HOUSTON, TX NHTSA STATES HOT HUMID AREAS ARE MOST DANGEROUS FOR THESE AIRBAGS TO BECOME UNSTABLE. I AM WONDERING WHY THERE IS NOT AVAILABLE FIX FOR THIS DANGEROUS PRODUCT. I CANNOT AFFORD TO REPLACE MY VEHICLE. I MUST DRIVE IT TO EARN A LIVING. IT IS CAUSING TREMENDOUS STRESS AND ANXIETY ON A DAILY BASIS I FEAR HAVING AND ACCIDENT AND BEING HORRIBLY INJURED OR KILLED BY THE AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075257February 27, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT APPROACHED A STOP SIGN AND DEPRESSED THE BRAKE PEDAL. THE CONTACT STATED THAT SHE HAD TO APPLY EXCESSIVE PRESSURE TO THE BRAKE PEDAL TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TEAM FORD LINCOLN (5445 DREXEL RD, LAS VEGAS, NV 89130, (702) 395-5100) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY BEING REPAIRED AT THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072661February 13, 2018
AIR BAGS
RECALL DATE:06/01/2016. DEALER UNABLE TO DO ANYTHING AS YET, NO REPLACEMENT OR REPAIR PARTS AVAILABLE. DANGEROUS TO DRIVE VEHICLE AND AND REPAIR DEFINITELY UNTIMELY. TODAY;S DATE: 02/13/2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072296February 12, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FOUR LOCAL DEALERS: TROPICAL FORD LOCATED AT 9900 S ORANGE BLOSSOM TRL, ORLANDO, FL 32837 (407) 851-3800, GREENWAY FORD LOCATED AT 9001 E COLONIAL DR, ORLANDO, FL 32817, FORD OF CLERMONT LOCATED AT 1101 E HIGHWAY 50, CLERMONT, FL 34711 (800) 313-9787, AND SUN STATE FORD LOCATED AT 3535 W COLONIAL DR, ORLANDO (407) 299-5900. THE DEALERS STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063722January 19, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER HAD NOT BEEN CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063577January 18, 2018
AIR BAGS
TAKATA RECALL: I HAVE BEEN TRYING TO GET MY AIRBAGS REPLACED SINCE THE BEGINNING OF THIS RECALL. I DID RECEIVE A LETTER TO HAVE THEM CHANGED IMMEDIATELY BUT IS BEEN WAY OVER A YEAR SINCE I HAVE BEEN CALLING THE FORD PLACES TO HAVE THEM REPLACED. THEY KEEP TELLING ME THEY DONT HAVE THEM IN STOCK AND THE PLACE THAT SENDS THEM THE AIRBAGS DOES NOT HAVE THEM. MY FORD IS THE ONLY VEHICLE I HAVE TO TRAVEL AROUND IN AND HAVE NO CHOICE TO USE IT EVERYDAY SO WHATS GOING TO HAPPEN IF THE AIRBAGS GO OFF? AM I GOING TO BE BLAMED FOR NOT GETTING THEM FIXED OR DO I HAVE TO GO THROUGH THE PAIN OF SOMEONE IN MY FAMILY, INCLUDING ME, GETTING MAMMED OR DIE FOR HAVING BAD AIRBAGS. LIVES ARE AT STAKE. I NEED THESE CHANGED. I LOVE MY FORD BUT THEY NEED TO STEP UP AND GET MY CAR IN THEIR SHOP TO FIX THESE. I CALLED SEVERAL FORD PLACES HERE IN SOUTHERN CALIFORNIA AND THEY KEEP TELLING ME THE SAME THINGS. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063257January 17, 2018
AIR BAGS
TAMARA RECALL I WAS INFORMED THAT THERE HAS BEEN RECALL AS OF JULY 2016 I BOUGHT THIS VEHICLE OF REGAL AUGUST 2017 AND WAS NOT TOLD ABOUT RECALL UNTIL DECEMBER 2017 WHEN I GOT THE LETTER IN THE MAIL!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Edge