Ford Edge Complaints (2010)

673 consumer complaints on file.

#11100588June 8, 2018
SERVICE BRAKES
BRAKE BOOSTER FAILURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100603June 8, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BOB RIDINGS FORD (931 W SPRINGFIELD RD, TAYLORVILLE, IL 62568, (217) 824-2207) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100608June 8, 2018
POWER TRAIN
FORD EDGE IS HAVING A MULTI YEAR PROBLEM WITH THE AWD PTU (POWER TRANSFER UNIT)...FORD SAYS THAT THE FLUID IN THE PTU IS A LIFETIME FLUID, MEANING IT DOESN'T EVER HAVE TO BE CHANGED...IT DOES NOT EVEN HAVE A DRAIN PLUG...BUT IT IS INSTALLED VERY CLOSE TO THE EXHAUST SYSTEM, WHICH OVERHEATS THE FLUID EVERY TIME IT IS DRIVEN...EVENTUALLY THE FLUID TURNS TO A SOLID GREASE LIKE GUNK THAT WEARS DOWN THE GEARS AND BEARINGS AND MECHANICS SAY CAN EVEN LOCK UP THE DRIVE SYSTEM, CAUSING AN ACCIDENT. INSTEAD OF A $75 LUBE JOB TO REPLACE THE GEAR FLUID, REPLACING THE PTU COSTS ANYWHERE FROM $1500 TO SEVERAL THOUSAND DOLLARS. MY FORD EDGE PTU JUST WENT BAD AND I'M NOW FINDING OUT THAT THOUSANDS OF EDGE OWNERS ARE BEING FACED WITH THIS DILEMMA ALSO...I STARTED TO HEAR THE GEARS GRINDING WHEN GOING INTO A TURN AND EVENTUALLY THERE WAS A CONSTANT GRINDING NOISE EVEN WHILE GOING FORWARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100308June 7, 2018
AIR BAGS
TAKATA AIRBAG RECALL. I HAVE HAD NO ACCIDENT YET...KNOCK ON WOOD. BUT I NEED TO UPGRADE TO A LARGER SUV AS OUR FAMILY IS GROWING. BUT I CANNOT SELL MY CAR DUE TO THIS OPEN RECALL. THIS HAS BEEN SINCE 2016...TOO LONG TO GO ON WITHOUT A REMEDY FOR SUCH A BIG ISSUE. THIS HAS REALLY BEEN A HUGE INCONVENIENCE AND SAFETY HAZARD. WHEN WILL THIS ISSUE BE RESOLVED? I STILL HAVEN'T RECEIVED WORD FROM FORD ON A REMEDY. YOUR HELP IS GREATLY APPRECIATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099995June 5, 2018
AIR BAGS
TAKATA RECALL. WE RECEIVED OUR RECALL LETTER IN DECEMBER 2017. JUST HOW LONG DO WE WAIT FOR A NEW AIR BAG REPLACEMENT. LOVE OUR FORD VEHICLE BUT WANT IT REPAIRED AND DO NOT WISH TO WAIT ANY LONGER. TO COMPLETE THIS FORM I MUST ENTER A CURRENT DATE TO GET TO THE NEXT QUESTION. THIS IS A FACTORY DEFECT THAT WE WERE ADVISED OF IN DECEMBER OF 2017
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099427June 3, 2018
AIR BAGS
THE PASSENGER FRONTAL AIRBAGS INFLATOR MAY RUPTURE IN THE EVENT OF A CRASH NECESSITATING AIRBAG DEPLOYMENT.I RECEIVED A LETTER FOR MAIL 2 YEAR AGO BUT FORD DEALER IS NOT DOING ANYTHING ABOUT IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099281June 2, 2018
EXTERIOR LIGHTING
REAR TURN SIGNALS KEEP GOING OUT ABOUT EVERY 3 TO 4 MONTHS. BOTH REAR TURN SIGNAL SOCKETS PASSENGER AND DRIVER SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099253June 1, 2018
AIR BAGS
TAKATA RECALL, NO SOLUTION. FORD DOES NOT HAVE REPLACEMENT EQUIPMENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098964May 31, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE AND DID NOT OFFER ANY FURTHER ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097970May 25, 2018
AIR BAGS
TAKATA RECALL IT HAS BEEN 2 1/2 YEARS SINCE I RECEIVED MY FIRST LETTER FROM FORD ABOUT THIS RECALL. I AM STUCK WITH AN UNSAFE CAR. I DON'T LET ANYONE RIDE IN THE FRONT PASSENGER SEAT. I DO NOT LIKE MY GRANDCHILDREN TO BE IN THIS CAR AT ALL. FORD IS DRAGGING THEIR HEALS ON THIS RECALL!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097775May 24, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, BUT THE DEALER WAS NOT CONTACTED REGARDING PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097571May 23, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE OPERATING THE VEHICLE AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO STOP. THE DEALER (ANDERSON FORD BULLHEAD CITY, 2585 AZ-95 BULLHEAD CITY, AZ 86442) REPLACED THE BRAKE BOOSTER. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 112,302. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097185May 22, 2018
SEATS
2010 EDGE BOUGHT NEW. POWER DRIVER SEAT STARTED ROCKING AND WAS GETTING WORSE WHEN I TOOK IT TO DEALERSHIP WHERE I BOUGHT IT AND WAS TOLD THAT THERE WERE TWO RIVETS THAT WERE BAD. I WAS TOLD THAT AT SOME POINT THEY WOULD FAIL AND IT WOULD BE A SAFETY ISSUE SO I HAD IT REPAIRED FOR $1084. TURNS OUT IT IS A KNOWN PROBLEM. I'VE BEEN BUYING FORDS SINCE 1994 BUT I'M FEELING KINDA STUPID NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096973May 21, 2018
AIR BAGS
RECEIVED NOTICE 2 YEARS AGO I HAVE A DEFECTIVE TAKATA AIR BAG IN MY CAR. I AM UNABLE FOR 2 YEARS TO TRADE OR SELL MY CAR OR HAVE A FRONT SEAT PASSENGER IN MY CAR AS FORD CONTINUES TO SELL NEW CARS WITH AIR BAGS THAT WORK THIS IS TOO LONG A WAIT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092437May 8, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (LEIF JOHNSON, 501 E KOENIG LN, AUSTIN, TX 78751) AND WAS INFORMED THAT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE PART WOULD BE AVAILABLE IN THE SPRING OF 2018. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092241May 7, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PERRY FORD OF SANTA BARBARA (440 HITCHCOCK WAY, SANTA BARBARA, CA 93105, (805) 682-2411) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS ALSO MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092299May 7, 2018
AIR BAGS, SERVICE BRAKES, UNKNOWN OR OTHER
A LETTER REGARDING NOBODY HAS TO SEAT ON THE FRONT PASSENGER BECAUSE OF THE AIRBAG BUT HOW LONG STILL- ITS BEEN YEARS? WE WENT TO PRIVATE COMPANY FOR THE AIRCONDITION TO BE REPLACED SINCE KENGRODY FORD MAINTENANCE HAS NOT DONE US GOOD NOT ONLY EXPENSIVE BUT DID NOT WORK AFTER THE MAINTENANCE. THIS CAR IS NOT A GREAT CAR ALTHOUGH ITS ALREADY BEEN SERVICE A LOT OF TIMES. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092194May 7, 2018
AIR BAGS
TAKATA RECALL: NEARLY TWO YEARS LATER AND FORD HAS STILL NOT MADE REPLACEMENT PARTS AVAILABLE TO DEALERSHIPS. AT LEAST, THIS IS WHAT I'M BEING TOLD BY AUTONATION FORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092145May 6, 2018
AIR BAGS
RECEIVED RECALL (AIRBAG) NOTICE 12/017 THAT AIRBAG COULD CAUSE DEATH AFTER GOING OFF. CALLED FORD DEALER IN JANUARY 2018 TO MAKE APPOINTMENT TO HAVE FIXED . THEY ASSURED PART WOULD BE THERE WITHIN NEXT TWO MONTHS. KEPT CALLING & GETTING REASSURED PART WOULD COME IN. WENT TO FORD DEALER IN MAY2018, COMPLAINING NOT ABLE TO DRIVE CAR WITH SOMEONE IN PASSENGER SEAT DUE TO RECALL AIRBAG NOTICE THREATENING POTENTIAL DEATH. HERE IT IS MAY 2018, HAVING GONE SIX MONTHS WITH NO ONE ABLE TO RIDE IN PASSENGER SEAT, ONLY TO BE TOLD TO ?WAIT TWO MORE MONTHS!!?! HAVE ALWAYS PURCHASED FORD IN PAST, BUT HAVE NEVER BEEN MORE ANGRY WITH A DEALERSHIP!! PLANS ARE TO DRIVE DAD TO ILLINOIS FROM FLORIDA IN MAY 2018! PLEASE ADVISE WHERE TO GET RECALL FIXES AS SOON AS POSSIBLE! DAD IS 89YRS OLD THIS YEAR AND NEEDS TO RIDE IN PASSENGER SEAT! RECALL MUST BE FIXED THIS WEEK! WHERE CAN I GET FORD EDGE 2010 FIXED ASAP? VIN [XXX] ZIP CODE 34223 (ENGLEWOOD, FL) PLEASE TELL ME WHERE TO GO TO GET RECALL FIXED BEFORE DRIVING TO ILLINOIS FROM FLORIDA (?) I DON'T WANT TO REPORT A DEATH, SO PLEASE TELL ME WHERE TO GET RECALL (AIRBAG) FIXED!! SIX MONTHS OF THIS WAITING AND STILL NO ACTION IS WORTH NEVER BUYING A FORD VEHICLE AGAIN. FORD HAS FAILED TO DELIVER SERVICE, MAKING IT IMPOSSIBLE TO DRIVE WITH PASSENGER..UPSETTING AND AT BEST, BAD SERVICE! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092149May 6, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
THE TRACTION CONTROL AN ABS LIGHT COMES ON FOR NO REASON AN WILL NOT GO OFF AN HAVE BEEN TOLD THIS HAS BEEN HAPPING WITH THESE CARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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