Ford Edge Complaints (2015)

731 consumer complaints on file.

#11514863March 31, 2023
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
Engine check has been on for the last month. Prior to that the light was on with an error code P1450 stating I need to replace the Evan vap canister, which was done yet the light after only a day came back on. Now the engine check light is stating P0456 and anytime I go to fill up the car turns off and needs to be jump started.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514211March 28, 2023
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2015 Ford Edge. The contact stated while driving at an undisclosed speed, he heard a loud abnormal sound while attempting to open the rear sunroof. The contact then stated that the sunroof failed to open and became stuck. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the sunroof needed to be lubricated. The vehicle was repaired; however, the contact then stated that he noticed that the rear sunroof glass was cracked. The dealer was notified of the failure however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 85,000. The consumer stated repairs were made on the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513303March 22, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Ford Edge. The contact stated while driving out the driveway and depressing the brake pedal, the brake pedal went to the floorboard. The brake fluid warning light was illuminated. The contact checked the brake fluid level and noticed that there was no brake fluid in the brake reservoir. The contacted attempted to add more brake fluid and then became aware of a brake fluid leak. The vehicle was not taken to be diagnosed. The manufacturer was not contacted. The failure mileage was 169,355.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512858March 20, 2023
UNKNOWN OR OTHER
I took my vehicle into Ford Dealership (Bay Ridge, Brooklyn, NY) for service on recall parts (brake hose and gear shifter bushings). Now, just 3 weeks later I have problems with water pump as engine coolant is steadily leaking out. The Ford Dealership has a bad reputation and they claimed to have done an inspection on my vehicle before I picked it up, and problems with water pump were never mentioned. When my vehicle over heated , while driving, I pulled aside to let my engine cool off. I towed my vehicle to my local mechanic. My vehicle needs a new water pump. This is an expensive repair I cannot afford. Ford should have mentioned this to me during their inspection. I have read about class actions lawsuits against Ford for faulty water pumps on Ford vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512558March 18, 2023
ENGINE
Vehicle is at 72,511 miles and suddenly started to misfire in idle. The vehicle is displaying coolant intrusion and I have video proof of coolant dripping into the 4th cylinder while running a pressure test on the coolant system and using a borescope. There is no maintenance that could have been done to prevent this issue as it is a clear design flaw. Based on TSB: 19-2208 the only repair is an engine block replacement. This car is now at risk to overheat, fail on a busy free way, and needs a repair that is too expensive for a customer to take on due to Ford’s poor design. Someone should not have to be seriously injured or be killed in order for this recall to be issued. People deserve better and this is very unethical to not recall the engine. Please require Ford to recall this vehicle’s engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511847March 14, 2023
POWER TRAIN
The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511848March 14, 2023
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511359March 11, 2023
WHEELS, WHEELS:LUGS/NUTS/BOLTS/STUDS
Lug nuts swelling up dealer says need replacing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510753March 8, 2023
AIR BAGS
The contact owns a 2015 Ford Edge. The contact stated that while driving at an unknown rate of speed, a warning message that stated that her tracking system needed to be serviced appeared on the instrument panel. The vehicle was taken to a dealer where a diagnostic determined that her RCM(restraint control module) was defective and needed to be replaced. The contact agreed to the repair; however, the dealer was unable to find the part needed to repair the vehicle. The manufacturer had been notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510600March 7, 2023
STEERING
While driving, my vehicle will lose power steering briefly. This makes the car extremely difficult to steer and has almost caused accidents repeatedly. Warning messages related to power steering assist and hill start assist appear on the screen. This happens at various points when driving: when I am turning, driving straight, pulling into parking spaces, backing up, etc. This is a reoccurring issue and has happened multiple times. There is a recall for 2015 Ford Edge describing the exact issues I am having with my vehicle. It is related to the corrosion of bolts holding the electric power steering gear motor. For some reason, my vehicle does not qualify for this, even though I live in West Virginia, one of the states listed in the recall. I have taken the vehicle to multiple Ford dealerships and have been repeatedly told that I would need to completely repair my power steering rack, but I suspect this may be related to the above recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509515February 28, 2023
POWER TRAIN, ENGINE
The engine runs rough condition, Check Engine Light will illuminate and white exhaust smoke coming out from the tail pipe. It exibits a high consumption of coolant. Possible cause is due to coolant intrusion into the cylinder which triggers a misfire. Driving it into the free is very dangerous if you car will stall in the middle and could cause an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509064February 25, 2023
UNKNOWN OR OTHER, POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
While driving forward at various speeds (usually above 35 mph) the backup camera will engage and the transmission indicator will become blank (from "D") - and Wrench warning light came on during most recent events. It has happened about a dozen times sporadically over the past year and lasts for half minute to several minutes. It happens without warning. Dealer at first told me they could not analyze the problem unless they saw it happen. In Oct 22 when car was in shop for 2 other recall repairs, dealer said they would analyze it, charged me $145 with notation: 'checked for codes and found P0709 in continuous memory. PPT instructs to clear codes and test drive. Test drove 5 miles and found concern did not return at this time. Gave est on tr sensor due to suspected intermittent internal fault." I declined paying for repair because this does not seem to be normal wear and tear and I am doing nothing to cause the problem with how I operate the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507619February 16, 2023
FUEL/PROPULSION SYSTEM
At random times, while driving at freeway speeds, the engine will suddenly start to decelerate and the RPM's will rev high. There is seemingly known "trigger" for this as it happens intermittently and has happened while driving a flat surface at a steady speed or when at a slight incline or decline. Sometimes it doesn't happen at all, sometimes it happens after a couple of hours into a trip, sometimes is happens after 20 minutes on the road. It's quite terrifying because you are unable to accelerate suddenly. At freeway speeds, this is dangerous and can cause an accident if you are unable to get over, out of the way of other drivers. I have noticed that if you can pull over and safely stop, once the car is turned off and back on, it seems to "reset" and will drive correctly for a while before happening again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506766February 11, 2023
LATCHES/LOCKS/LINKAGES:ELECTRONIC LOCK/LATCH ACTUATOR
The 2015 Ford Edge push button start key fob stopped working after replacing the CR2025 battery.. Now nothing works NO LOCK/UNLOCK/REMOTE START
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505341February 3, 2023
SERVICE BRAKES
When approaching a stop light the breaks felt less resistant and would not engage properly. Luckily we had just left home so we turned around and took a different vehicle. When we came back home there was a puddle of break fluid under the rear right tire and the break fluid reservoir was empty. Since there was already a recall in the front break hoses we are concerned there is a fault with the rear break hoses.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503928January 27, 2023
VISIBILITY:GLASS, SIDE/REAR
The vehicle was in park, idling. We heard a pop sound and discovered the rear windshield had exploded. There was no one near or around the vehicle. I had heard this was a common issue with the Ford Edge.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503320January 24, 2023
ENGINE
Been mis fire codes and air leak codes. now dealer say coolant get to cyclinders , need new engine. seems there is class action law suit filed for this issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501204January 11, 2023
POWER TRAIN:AUTOMATIC TRANSMISSION
2015 FORD EDGE. CONSUMER WRITES IN REGARD TO THE DEFECTIVE FLEXPLATE. THE CONSUMER REPAIRED THE VEHICLE AT THE OWNERS EXPENSE BUT REQUESTING TO BE REIMBURSED FOR ALL REPAIRS AND ATTORNEY FEES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500857January 9, 2023
SERVICE BRAKES
Rear brake lines split while driving no warning just couldn’t stop all the way.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500266January 5, 2023
STEERING
Car steering HUGH safety issues 12/29/2022 Drove vehicle to store, parked vehicle, returned to vehicle and was not able to turn steering wheel to leave. Light came on for the first time, when starting vehicle indicating a problem. There was no indication of a problem with the steering, prior to the steering failure. This Could have caused a severe accident if this had occurred while driving. Took in in for repair.3100 cost. Noted other recalls on steering for 2015 edge. Mechanic was not able to determine why it failed said it was an internal part failure. Please contact me regarding follow up
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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