Ford Edge Complaints (2010)

673 consumer complaints on file.

#11143623October 29, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED DUNCAN FORD (19999 VIRGIL H GOODE HWY, ROCKY MOUNT, VA 24151 (540) 483-0253) WHERE THEY INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOR EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143634October 29, 2018
AIR BAGS
TAKATA RECALL FORD INFORMED ME OF RECALL JULY 2016 HOW LONG CAN FORD MAKE ME WAIT FOR A REPLACEMENT AIRBAG ? THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143372October 27, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
REAR TURN SIGNAL LAMP AND SOCKET MELTED AND BURNT. HAPPENED TO RIGHT SIDE THEN SOON AFTER LEFT SIDE. REPLACEMENT IS SHOWING SIGNS OF MELTING ALREADY. THIS APPEARS TO BE A SAFETY ISSUE WHERE A FIRE COULD HAPPEN. I HAVE SEEN MANY COMPLAINTS ON AUTO FORUMS FOR THE SAME PROBLEM ON OTHER MODELS AND YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143414October 27, 2018
AIR BAGS
HELLO I RECEIVED A NOTICE ABOUT A RECALL IN THE AIRBAG OF MY CAR AND NOBODY HAS BEEN CALLING ME OR GIVE ME A CONFIRMATION DAY WHEN I CAN CHANGE IT. T I HAVE TWO KIDS AND I DON'T FEEL SECURED DRIVING MY CAR ANYMORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143430October 27, 2018
AIR BAGS
'TAKATA RECALL'. WAS SENT A RECALL NOTICE IN JULY 2018 STATING THAT THERE IS A RECALL AND I WOULD BE CONTACTED WHEN PARTS WERE AVAILABLE AT THE LOCAL FORD SERVICE CENTER. I RECEIVED ANOTHER LETTER STATING THAT I WOULD BE CONTACTED SOON TO REPLACE THE AIRBAGS IN SEPTEMBER. THIS IS NEARLY NOVEMBER AND I HAVE YET TO HEAR FROM FORD REGARDING THE REPLACEMENT OF THE TAKATA AIRBAGS. 4 MONTHS SEEMS LIKE A VERY LONG TIME TO REPLACE SOMETHING THAT IS THIS SERIOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142833October 26, 2018
AIR BAGS
THE LOCAL CONWAY FORD OF CONWAY, SC DEALERSHIP DISCONNECTED MY PASSENGER SEAT AIRBAG AND HAS RENDERED PASSENGER SAFETY DUE TO THEM DISCONNECTING THE PASSENGER SEAT AIRBAG. I STILL DON'T HAVE A REPLACED PASSENGER AIRBAG SINCE JUNE 2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142942October 26, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER (KARL FLAMMER FORD, 41975 US-19, TARPENS SPRINGS, FL), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER STATED VEHICLE HASN'T BEEN REPAIRED SINCE 11/13/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142951October 26, 2018
AIR BAGS
TAKATA RECALL I FIRST RECEIVED A LETTER OF RECALL VIA A LETTER FROM FORD MOTOR COMPANY IN JULY 2016. RECALL NOTICE 16S26 / NHTSA RECALL 16V-384 STATING THE PROBLEM WITH THE FRONT AIRBAG, AND THAT FORD WILL SEND A LETTER WHEN PARTS ARE AVAILABLE TO FIX THE PROBLEM. THE NEXT COMMUNICATION I HAD FROM FORD WAS A LETTER IN JUNE 2018 STATING THAT PARTS SHOULD BECOME AVAILABLE IN THE SECOND OR THIRD QUARTER OF 2018. AS OF TODAY, OCTOBER 26, 2018, THERE IS STILL NO REMEDY OFFERED FOR THE AIRBAG PROBLEM. I BELIEVE AMPLE TIME HAS PASSED FOR FORD TO GET THE PARTS AND REPLACE THE DEFECTIVE AIRBAGS. PLEASE USE WHATEVER INFLUENCE YOUR AGENCY HAS TO EXPEDITE THIS SITUATION. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143004October 26, 2018
SERVICE BRAKES
BRAKE PEDAL BECAME VERY HARD WHEN PUSHING BRAKES AND WOULD NOT SLOW VEHICLE FOR FIRST COUPLE OF SECONDS AND THEN ONLY WHEN PUSHING THE PEDAL AS HARD AS POSSIBLE. THIS WAS ACCOMPANIED BY A HISSING SOUND. FORD DEALER SAID THE ISSUE WAS A DEFECTIVE BRAKE BOOSTER AND A RECALL HAD BEEN ISSUED BUT WAS STOPPED WITH VEHICLES MANUFACTURED 3 WEEKS BEFORE MINE. THE SYMPTOMS DESCRIBED IN THE RECALL ARE EXACTLY THE SAME AS WHAT I EXPERIENCED. THE BRAKE BOOSTER WAS REPLACED AND CORRECTED THE PROBLEM. I FEEL THIS SHOULD HAVE BEEN PART OF THE RECALL AND REPORTED AS THE ISSUE CAME ON UNEXPECTEDLY AND CAUSED AN EXTREMELY DANGEROUS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143054October 26, 2018
AIR BAGS
TAKATA RECALL. I WAS NOTIFIED IN MAY 2018 THAT FORD WOULD NOTIFY ME WHEN THE PARTS WERE AVAILABLE TO FIX MY CAR. I HAVE YET TO HEAR FROM THEM. I DRIVE HIGHWAYS AND AM WORRIED ABOUT THIS PROBLEM. HONDA FIXED MY OTHER CAR RIGHT AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142624October 25, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN DECEMBER OF 2017. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142704October 25, 2018
AIR BAGS
RECEIVED RECALL NOTICE IN FEBRUARY OF 2018 AND IT IS NOW OCTOBER 25TH 2018 AND I STILL HAVEN'T HAD MY CAR FIXED YET. WHEN I CALL (THE DEALERSHIP) THEY TELL ME THEY HAVEN'T RECEIVED THE PART YET. THIS IS RIDICULOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141942October 22, 2018
AIR BAGS
I WAS NOTIFIED 12/17 OF RECALL 16S26/NHTSA RECALL 16V-384 AND THAT THE ISSUE WOULD BE RESOLVED BY THE THIRD OR FOURTH QUARTER OF 2018. WELL HERE WE ARE IN THE LAST QUARTER AND STILL NO RELIEF. I WAS TOLD NOT TO USE THE FRONT PASSENGER SEAT BUT HOW LONG DO I HAVE TO MAKE MY VEHICLE A 4 PASSENGER VEHICLE? I WAS OFFERED $30 A DAY TOWARD A RENTAL BUT A $30 RENTAL IS TO SMALL FOR ME AS I AM 6`3" AND IS NO WHERE THE QUALITY OF THE EDGE.I AM SICK OF THIS DELAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141470October 19, 2018
AIR BAGS
TAKATA RECALL - PASSENGER AIRBAG HAS HAD A RECALL SINCE JANUARY WITH NO REMEDY OFFERED/AVAILABLE AT ALL SINCE THEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141458October 19, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION FROM THE NEW YORK MVA/DMV REGARDING NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED PLATTSBURGH FORD, INC. AT (518) 561-5030 (LOCATED AT 320 CORNELIA ST, PLATTSBURGH, NY 12901) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140829October 17, 2018
EXTERIOR LIGHTING
REAR STOP LIGHT BULBS KEEP BURNING OUT WITH PLUGS EVERY FEW MONTHS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140549October 16, 2018
AIR BAGS
"TAKATA RECALL" SINCE THE BEGINNING OF 2018 I HAVE RECEIVED 2 LETTERS FROM FORD CONCERNING THE AIR BAG RECALL. THE SECOND LETTER SAID THAT THE PARTS WOULD BE AVAILABLE IN THE THIRD QUARTER OF THE YEAR. I SPOKE TO AMERICAN FORD OF OLD BRIDGE NJ BOTH THROUGH THEIR CHAT ROOM WHO TOLD ME THEY WOULD GET BACK TO ME, WHICH THEY DID NOT, AND I ALSO LEFT A WRITTEN MASSAGE TO THEIR SERVICE DEPARTMENT, AGAIN NO CALL BACK. I WAITED A FEW DAYS AND CALLED THEIR SERVICE DEPARTMENT. TWO DAYS LATER A REPRESENTATIVE DID CALL ME BACK. I EXPLAINED MY CONCERN AND TOLD HER OF THE LETTERS FROM FORD SAYING THE PARTS WOULD BE AVAILABLE IN THE THIRD QUARTER OF 2018; AS IT IS NOW THE FOURTH QUARTER, SHE EXPLAINED THAT THEY MUST WAIT FOR THE PARTS TO ARRIVE AND THAT I WOULD BE NOTIFIED WHEN THEY ARE AVAILABLE. SHE HAD NO IDEA WHEN THIS MAY HAPPEN. WHAT'S MY RECOURSE???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140443October 15, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (DORSCH FORD/LINCOLN, 2641 EATON ROAD, GREEN BAY, WI 54311) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140174October 13, 2018
SERVICE BRAKES
AFTER NOTICING SOMETHING TERRIBLY WRONG WITH MY BRAKES, BRAKES WERE HARD TO PUSH AND WAS TAKING LONGER TO STOP. I TOOK CAR INTO SHOP AND WAS TOLD IT WAS THE POWER BRAKE BOOSTER AND THAT FORD HAD ISSUED A RECALL ON IT. I THEN TOOK IT TO A FORD DEALER WHERE THEY CHARGED ME $62 TO TELL ME THAT MY CAR WASN'T COVERED. IF FORD KNOWS THERE'S A DEFECT IN THE BOOSTERS THEN WHY WON'T THEY FIX THE PROBLEM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139070October 8, 2018
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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