Ford Edge Complaints (2013)

2,447 consumer complaints on file.

#10794388November 17, 2015
ELECTRICAL SYSTEM
GET DRIVER DOOR AJAR ALARM WHEN DRIVER DOOR IS CLOSED, WHICH KEEPS DOME LIGHT ON, WON'T ALLOW DOORS TO LOCK WHEN DRIVING, AND WHEN DRIVING AND GO FROM STOP TO DRIVE GET ALARM SHIFT TO PARK BECAUSE IT SENSES DOOR IS AJAR. THIS HAS BEEN REPAIRED AND REPAIR LASTED ABOUT 6 MO. HAVE TO SHUT DOOR SEVERAL TIMES BEFORE IT SENSES DOOR IS CLOSED AND THEN ON SOME OCCASSIONS ALARM WILL NOT GO OFF AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790511November 16, 2015
ELECTRICAL SYSTEM
FALUTLY DRIVERS SIDE DOOR LATCH SENSOR. MY DOOR AJAR LIGHT COMES ON AND THE INTERIOR LIGHTS WON'T GO OFF. WHEN DRIVING THE CONSOLE SCREEN BEEPS EVERY MINUTE TO TELL ME MY DOOR IS AJAR. REARVIEW CAMERA DON'T WORK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790765November 16, 2015
STRUCTURE:BODY
THE DOOR LATCH IS DEFECTIVE. IT READS THAT THE DOOR IS AJAR WHEN IT IS REALLY CLOSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790160November 13, 2015
UNKNOWN OR OTHER
DOOR SWITCH, DRIVERS DOOR IS SHUT AND THE DOOR AJAR LIGHT IS ON AND WILL NOT LOCK THE DOORS WHEN IN MOTION AND KEEPS THE DOME LIGHT ON . I HAVE MADE A COMPLAINT WITH FORD CASE NUMBER CAS8223825 . THEY DONE SEE TO CARE. WHY SHOULD I PAY FOR SOMETHING THAT SHOULD BE A RECALL AS IT IS A SAFTY ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790210November 13, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE DOOR AJAR WARNING INDICATOR ILLUMINATED WHEN THE DOOR WAS SECURED. THE CONTACT STATED THAT THE FAILURE WOULD OCCUR INTERMITTENTLY. THE CONTACT ALSO STATED THAT WHEN TURNING THE VEHICLE OFF, THE INTERIOR LIGHTS WOULD REMAIN ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790076November 12, 2015
UNKNOWN OR OTHER
FALUTLY DRIVERS SIDE DOOR LATCH SENSOR. MY DOOR AJAR LIGHT COMES ON AND THE INTERIOR LIGHTS WON'T GO OFF. WHEN DRIVING THE CONSOLE SCREEN BEEPS EVERY MINUTE TO TELL ME MY DOOR IS AJAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789777November 11, 2015
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
WHEN DRIVING MY CAR THE ENGINE WILL GO TO IDLE WITH NO WARNING. I CAN BE MAKING A TURN, ACCELERATING, OR JUST CRUISING AT SPEED. THIS HAS BEEN RECALLED ON MOST ALL OTHER FORD VEHICLES. I COULD JUST GET IT REPLACED, BUT THE ISSUES IS NOT ONLY THE THROTTLE BODY, ITS THE PROGRAMMING. IF IT FINDS AN ISSUE WITH THE THROTTLE BODY IT GIVES UP, AND STALLS. IN THE RECALLED FORDS WITH THIS THEY HAVE CHANGED THE PROGRAMMING SO IT KEEPS TRYING TO ACCELERATE, NOT JUST GIVE UP. WITH THAT BEING SAID THERE IS NO POINT TO CHANGE IT, IT WILL ONLY HAPPEN AGAIN AFTER I SPEND $1000 TO FIX IT. THIS IS VERY DANGEROUS! THE FIRST TIME I WAS MAKING A LEFT IN TO TRAFFIC AND IT CUT OUT, LUCKY FOR EVERYONE THEY HAD ENOUGH TIME TO STOP BEFORE I GOT T-BONED MY 3 LANES OF TRAFFIC. FORD WILL NOT RECTIFY THIS ISSUE UNTIL MORE PEOPLE DIE! PLEASE HELP WITH AN INVESTIGATION! CODES GIVEN BY OBD2 ARE P2111 AND P2112. AT THE SAME TIME. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789627November 10, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
DOOR AJAR WARNING AND DOOR CHIMING. IF DOOR DOES NOT CLOSE PROPERLY LIGHTS STAY ON DRAINING BATTERY LEAVING OWNER STRANDED WITH DEAD BATTERY. WHILE DRIVING DOOR CHIMING CONSTANTLY GOING OFF DISTRACTING OWNER WHILE DRIVING. PROBLEM HAPPENS WHILE DRIVING AND WHILE PARKED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789375November 9, 2015
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE DOOR AJAR ALARM FUNCTIONED INDEPENDENTLY AND REMAINED ILLUMINATED. AS A RESULT, THE INTERIOR LIGHTING REMAINED ILLUMINATED AND THE VEHICLE DOOR DID NOT LOCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 22,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788332November 4, 2015
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2013 FORD EDGE. AFTER EXITING THE VEHICLE AND LOCKING THE DOORS, THE DOOR AJAR WARNING LIGHT ILLUMINATED AND THE INTERIOR LIGHTS REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 46,000. UPDATED 01/12/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788344November 4, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE STALLED WHEN A RIGHT TURN WAS MADE AT 10 MPH. THE MAINTENANCE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V495000(ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 37,045.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788014November 3, 2015
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
DOOR AJAR DRIVERS SIDE WILL NOT GO OFF, LIGHTS REMAIN ON, UNABLE TO GET THEM OFF. INABILITY TO LOCK DOORS, DOME LIGHT REMAINS ON CAUSING NIGHT DRIVING HAZARD, FALSE DOOR AJAR PREVENTS DRIVER FROM KNOWING REAL DOOR AJAR SITUATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788082November 3, 2015
ELECTRICAL SYSTEM
CA. PASSENGER DOOR SAYS AJAR AFTER SHUTTING DOOR. CAN OPEN AND SHUT OVER AND OVER AND SOMETIMES IT WILL GO OFF, OTHER TIMES WILL NOT. CAUSES LIGHTS TO STAY ON WHEN VEHICLE IS RUNNING AND NOT RUNNING. SAFETY CONCERN: THE DOORS WILL NOT LOCK, LEAVING THE BACK DOORS UNLOCKED WITH SMALL CHILDREN ABLE TO OPEN THE DOOR. EVERYTIME THE VEHICLE STOPS THE ANNOYING ALERT SENSOR SIGNAL KEEPS GOING OFF. THERE SHOULD BE A RECALL ON THIS, I SEE IT IS VERY COMMON FOR THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787595November 2, 2015
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DRIVER SIDE DOOR AJAR LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, WHICH LOCATED A FAILURE AT THE DRIVER SIDE DOOR SENSOR. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787750November 2, 2015
ELECTRICAL SYSTEM
DOOR AJAR WARNING INDICATOR LIGHTS. LIGHTS STAY ON AND IF YOU LOCK THE DOOR WITH KEY AND WALK AWAY YOU HAVE A DEAD BATTER THEY NEXT DAY. REPEATED SHUTING OF DOOR WILL SOME TIMES WILL RESET DOOR AJAR BUT IT EVENTUALLY FAILS COMPLETELY AND REPEATED SLAMMING OF DOOR DOES NOTHING. PULLED FUSE TO INTERIOR LIGHTS TO KEEP BATTERY FROM DYING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787809November 2, 2015
POWER TRAIN
FOR THE SECOND TIME IN THE 40K MILES THAT I HAVE OWNED MY NEW FORD EDGE THE PTU SEAL HAS FAILED. THIS TIME WHEN THE DEALERSHIP TOOK IT APART TO REPLACE, THEY FOUND METAL SHAVINGS INSIDE, SO THEY ARE REPLACING THE ENTIRE UNIT. HORRIBLE SMELL, VERY CAUSTIC, MAKES MY NOSE BURN. HAPPENS AFTER DRIVING AND WHEN YOU COME TO A STOP OR SLOW DOWN THE CABIN FILLS WITH A NOXIOUS SMELL.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10787138October 29, 2015
ENGINE
THIS IS A 2013 FORD EDGE LIMITED W/V6 ENGINE. WHILE DRIVING, THERE IS A SUDDEN LOSS OF ENGINE POWER, THE ENGINE GOES TO A ROUGH IDLE, ALL THE WARNING LIGHTS COME ON AND THERE IS NO THROTTLE RESPONSE. AFTER SHUTTING EVERYTHING DOWN, THE ENGINE WILL FINALLY RESTART AFTER SEVERAL ATTEMPTS AND RUN NORMALLY. THIS HAS HAPPENED MULTIPLE TIMES, THE LAST TIME WHILE DRIVING ON THE INTERSTATE. THE VEHICLE HAS BEEN INTO THE DEALERSHIP 6 TIMES FOR REPAIR. SO FAR, THE THROTTLE BODY WAS REPLACED, A SENSOR WAS REPLACED, THE ACCELERATOR PEDAL WAS REPLACED AND SOME WIRING WAS REPLACED. THE LAST TIME THE PROBLEM OCCURRED, THE VEHICLE WAS RETURNED TO ME AFTER THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. I SUBSEQUENTLY RETURNED THE VEHICLE TO THE DEALERSHIP BECAUSE AS FAR AS I AM CONCERNED, IT IS TOTALLY UNSAFE TO DRIVE. I THEN CONTACTED THE FORD CUSTOMER RELATIONSHIP CENTER AND WAS ASSIGNED A CASE NUMBER. THE FORD REGIONAL SERVICE MANAGER ASSIGNED TO THE CASE FINALLY TOLD ME THAT BECAUSE THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM THERE WAS NOTHING FURTHER THEY COULD DO AND I SHOULD COME AND PICK UP THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786886October 28, 2015
SUSPENSION
DRIVING ON A 3 LANE CITY ROAD IN THE LEFT MOST LANE AT 50 MILES AN HOUR WHEN I HEARD A SNAP. THEN IMMEDIATELY THE STEERING PULLED HARD TO THE LEFT. I FOUGHT IT BACK TO THE RIGHT WHILE BRAKING. EVENTUALLY THE CAR CAME TO A STOP. I GOT OUT OF THE CAR AND SAW THAT THE FRONT LEFT TIRE WAS FLIPPED 90 DEGREES TO THE LEFT AND WHAT APPEARED TO BE THE AXEL LAYING ON THE GROUND. AFTER FURTHER INVESTIGATION IT WAS FOUND THAT THE BALL JOINT HAD BROKEN APART FROM THE REST OF THE DRIVE ASSEMBLY AND RIPPED OUT THE AXEL. THE VEHICLE IS AN ALL WHEEL DRIVE AND HAD 50,000 MILES. PRIOR TO THIS INCIDENT THERE WAS ONGOING ALIGNMENT ISSUES THAT THE DEALER COULD NOT DIAGNOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786663October 28, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DOOR AJAR LIGHT COMES ON, OVERHEAD LIGHTS STAY ON, DOORS WILL NOT LOCK, SAYS SHIFT TO PARK AFTER STOPPING & STARTING AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786333October 27, 2015
STRUCTURE:BODY, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHEN CLOSING DRIVERS DOOR INTERIOR LIGHTS REMAIN ON WILL NOT SHUT OFF AFTER REPEATED TRYS TO RECLOSE DOOR. ALSO DOOR AJAR LIGHT IN DASH REMAINS ON. CANNOT TRUST WARNING DISPLAY IF DOOR IS PROPERLY SHUT. HAVE HAD PROBLEM CHECKED AND TOLD THE DOOR AJAR SWITCH IS MALFUNCTIONING. HAPPENS 90% OF THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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