Ford Edge Complaints (2010)

673 consumer complaints on file.

#11170181January 15, 2019
AIR BAGS
I WAS MAKING A LEFT HAND TURN ONTO A MAIN ROAD ANOTHER DRIVER BROAD SIDE HIT ME ON THE DRIVER SIDE OF THE CAR SIDE AIRBAGS NEVER WENT OFF THAT I PAID FOR AND COULD OF SAVED MY INJURIES THEY WERE PART OF MY PURCHASE OF THE CAR TO SAVE ME MY CAR THE INSURANCE COMPANY HAS IT AS A TOTAL LOSS DOES NOT HELP ME NONE
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11169902January 14, 2019
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE DRIVER'S DOOR FAILED TO CLOSE AND THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TOWNSEND FORD (340 MAIN ST, TOWNSEND, MA 01469, 888-708-7319) TO BE DIAGNOSED, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO ACTON FORD (76 POWDER MILL RD, ACTON, MA 01720, 978-897-7000) WHERE IT WAS DIAGNOSED THAT THE LATCH ASSEMBLY AND HOUSING SWITCH NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164880January 7, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). FRIENDLY FORD (660 NORTH DECATUR BLVD, LAS VEGAS, NV 89107, 866-724-9143) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164975January 7, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CLASSIC FORD OF COLUMBIA (177 GREY STONE BLVD, COLUMBIA, SOUTH CAROLINA 29210, 888-393-0466) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164469January 2, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO MOUNTAIN VIEW FORD (301 E 20TH ST, CHATTANOOGA, TN 37408, (423) 641-0438) AND THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND WOULD BE IN STOCK DURING THE THIRD QUARTER. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163824December 28, 2018
POWER TRAIN
CAR WILL NOT MOVE BEFORE IT WARMS UP IS THIS A PROBLEM. I PUT IT IN GEAR AND NOTHING HAPPENS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163390December 25, 2018
SUSPENSION, WHEELS
VEHICLE STALLED TO DRIVE UP HILL ,TRACTION SLIPPED . SOUNDED LIKE SOMETHING BEATING WITH A HAMMER IN FRONT OF VEHICLE ON THE PASSENGER SIDE,VEHICLE WAS IN NEIGHBORHOOD WHILE IN MOTION. VEHICLE TOWED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161989December 17, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V712000 (FUEL SYSTEM) IN JANUARY OF 2018. THE DEALER (PEARSON FORD, 10650 N MICHIGAN RD, ZIONSVILLE, IN 46077) STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND STATED THAT THE CONTACTED NEEDED TO TAKE THE VEHICLE TO THE DEALER TO HAVE THE RECALL REPAIRED. THE CONTACT STATED THAT THERE WAS CORROSION ON THE VEHICLE, WHICH CAUSED THE FUEL PUMP TO MALFUNCTION. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162089December 17, 2018
AIR BAGS
I WENT INTO AUBURN FORD OVER A YEAR AGO AND INQUIRED ABOUT THE AIRBAG RECALL. THE SERVICE MANAGER INFORMED ME THAT NONE WERE AVAILABLE AND THEN ATTEMPTED TO CONVINCE ME IT WASN'T NECESSARY. IN JUNE 2018, I RECEIVED A RECALL LETTER TELLING ME THAT AS THE PARTS COME IN DURING THE SECOND AND THIRD QUARTER OF THIS YEAR, I WILL BE CONTACTED FOR MY AIRBAG REPLACEMENT. THE LETTER EVEN OFFERED A FREE RENTAL CAR IF I WAS UNCOMFORTABLE DRIVING MY CURRENT CAR. ON JUNE 12, I REQUESTED A CAR AND WAS TOLD NO CAR WAS AVAILABLE AND I WOULD BE CALLED WHEN ONE BECAME AVAILABLE. I NEVER RECEIVED THE CALL. NOW IT IS ALMOST 2019, SO I CONTACTED AUBURN FORD AGAIN ONLY TO LEARN THAT STILL NO AIRBAGS WERE AVAILABLE FOR MY CAR. FORD HAS RENEGED ON IT'S RESPONSIBILITY TO PROVIDE ME WITH SAFE TRANSPORTATION BY FAILING TO INSTALL NEW AIRBAGS OR PROVIDE ME WITH A RENTAL VEHICLE. FORD HAS IGNORED THE PROBLEM BY REFUSING TO ADDRESS IT; THUS JEOPARDIZING THE SAFETY OF THE OCCUPANTS IN MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161568December 14, 2018
AIR BAGS
2010 FORD EDGE. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11157294December 10, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NIELSEN FORD (375 NJ-23, WANTAGE, NJ 07461, (973) 702-8000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVILABLE. *TT CONSUMER STILL WAITING FOR PARTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156490December 6, 2018
SERVICE BRAKES, AIR BAGS
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE BRAKE BOOSTER WAS MALFUNCTIONING. THE VEHICLE WAS TAKEN TO DEACON JONES FORD-LINCOLN (3301 MCLAIN ST, GOLDSBORO, NC 27534, (919) 736-3387) WHERE IT WAS DIAGNOSED THAT THE BRAKES BE REPLACED. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL REGARDING THE FAILURE OR THE 150,000 MILE EXTENDED WARRANTY. THE VEHICLE CURRENTLY HAD 109,000 MILES. THE DEALER REFERRED THE CONTACT TO THE MANUFACTURER WHO STATED THE SAME THING AS THE DEALER. THE CONTACT WAS REFERRED TO NHTSA. THE CONTACT ALSO STATED THAT HE WAS NOTIFIED OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS), WHICH WAS UNRELATED TO THE FAILURE. THE FAILURE MILEAGE WAS 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155672December 3, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GENE LANGLEY FORD (LOCATED AT 3500 EASTEND DR, HUMBOLDT, TN 38343, (731) 784-9311) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155770December 3, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SOUTH BAY FORD (5100 ROSECRANS AVE, HAWTHORNE, CA 90250, (310) 584-7641) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155206November 30, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT CALLED MCCOY MILLS FORD AT 855-710-0183 (LOCATED AT 700 W COMMONWEALTH AVE, FULLERTON, CA 92832) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153982November 26, 2018
ENGINE
TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING 50 MPH, THE ENGINE STALLED ON THE HIGHWAY. WHEN THE CONTACT EXITED THE HIGHWAY, THE ENGINE WAS SMOKING. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS TOWED TO GANLEY FORD WEST (16100 LORAIN AVE, CLEVELAND, OH 44111, (216) 941-9800) WHERE IT WAS DIAGNOSED THAT THE WATER PUMP LEAKED COOLANT INTO THE ENGINE AND A NEW ENGINE NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11152530November 19, 2018
AIR BAGS
TAKATA RECALL I AM STILL TRYING TO GET THIS AIRBAG REPLACED. FORD DOES NOT HAVE PARTS. THEY SENT ME A LETTER STATING I COULD GET A FREE RENTAL CAR, BUT I CAN'T GET ANY DEALERS CLOSE TO ME TO PROVIDE ME A CAR. THEY SAY THERE IS A RENTAL CAR LIST AND I HAVE BEEN ON THAT LIST NOW FOR OVER 6 MONTHS. TIRED OF WAITING FOR THIS TO BE RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152583November 19, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE FAILED TO SLOW DOWN. THE CONTACT HAD TO APPLY EXCESSIVE PRESSURE TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152002November 16, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150168November 8, 2018
AIR BAGS
TAKATA RECALL - WE ARE STILL WAITING FOR OUR RECALLED AIRBAGS TO BE REPLACED. WE ARE AFRAID TO DRIVE OUR CAR IF WE GET IN AN ACCIDENT AS WE HAVE A SMALL CHILD PLUS THE TWO OF US WHO COULD GET HURT. WE DON'T KNOW HOW TO SOLVE THIS WITHOUT JUST SELLING THIS CAR AND BUYING A NEW ONE. PLEASE ADVISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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