Ford E-350 Complaints (2008)

39 consumer complaints on file.

#10510896May 7, 2013
STEERING
TL* THE CONTACT OWNS A 2008 FORD E-350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING BECAME LOOSE AND DIFFICULT TO MANEUVER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487447December 5, 2012
STEERING, SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 FORD F-350. THE CONTACT STATED THAT WHILE TRAVELING 75 MPH, THE POWER STEERING ASSIST FAILED. THE STEERING WHEEL BECAME ABNORMALLY STIFF AND AS THE CONTACT ATTEMPTED TO MOVE THE VEHICLE TO THE ROAD SHOULDER, THE BRAKE PEDAL WAS DEPRESSED AND ABNORMALLY TRAVELED TO THE FLOORBOARD. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE LINES CONNECTED TO THE STEERING AND BRAKING SYSTEMS WAS COMPLETED RUSTED AND NEEDED REPLACING. THE CONTACT STATED THAT THE VEHICLE HAD BEEN PARKED INSIDE AND HAD NOT BEEN EXPOSED TO THE OUTSIDE ELEMENTS FOR THE LINES TO BECOME RUSTED. THE MANUFACTURER WAS ALSO CONTACTED AND ADVISED THAT THE VEHICLE WAS NO LONGER COVERED UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479369October 9, 2012
SUSPENSION, STEERING
I WAS HAVE PROBLEMS WITH THE FRONT END OF MY VEHICLE, I BROUGHT THE VEHICLE TO MY MECHANIC TO INVESTIGATE THE PROBLEMS. HE INSPECTED THE CONTROL ARMS, BALL JOINTS AND REBALANCED THE TIRES. HE BASICALLY DIDN'T DO ANYTHING TO CHANGE THE PROBLEM. THE FOLLOWING DAY I WAS DRIVING THE VAN TO WORK AND NOTICED THE FRONT END GETTING WORSE. I THEN CALLED INTO THE SHOP TO MAKE ANOTHER APPOINTMENT. WHEN I WAS DRIVING TO THE MECHANIC THE VAN STEERING WENT AND THE VAN BECAME UNCONTROLLABLE, SINCE I WAS ONLY A FEW MILES AWAY I MANAGED TO GET IT TO THE SHOP. AFTER FURTHER INVESTIGATION BY THE MECHANIC HE TOLD ME THAT THE STEERING BOX WAS BAD AND INDICATED IT WAS VERY UNUSUAL FOR A 2008 WITH ONLY 60,000 MILES. I TOLD HIM TO FIX THE VEHICLE AND WHEN HE WENT TO THE PARTS DEALER TO PICK UP A NEW STEERING BOX THEY INDICATED THEY ARE SELLING ALLOT OF THESE OVER THE PAST COUPLE OF YEARS. WHEN HE REMOVE THE STEERING BOX FROM OUR VEHICLE FOR FURTHER INVESTIGATION HE NOTICED THAT THE FAILURE WAS A FRACTURED MECHANICAL PART. WHICH MEANS IT WAS A CATASTROPHIC FAILURE, USUALLY A STEER BOX WILL GET LOOSE DUE TO WEARING COMPONENTS AND EVENTUALLY FAIL...THIS BROKE!!! HE ASKED ME TO CHECK WILL FORD TO SEE IF THIS STEERING BOX IN 2008 E350 VANS IS A RECALL ITEM, WHICH IT WASN'T. HE TOLD ME IF THIS FAILURE WAS AT HIGHWAY SPEEDS IT WOULD HAVE RESULTED IN AN ACCIDENT AND MAY HAVE BEEN FATALITY. I LOOKED FOR RECALL INFORMATION AND FOUND NOTHING, I'M NOW REACHING OUT VIA THE NHTSA TO HIGHLIGHT THIS ISSUE IN HOPES THAT THEY CAN ALERT PEOPLE AND BRING IT TO THE ATTENTION OF THE MANUFACTURER. I ALSO WOULDN'T MIND SOME PAY BACK FOR THE $1,200 BILL I RECEIVED FROM OUR MECHANIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466681July 19, 2012
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY
WHILE DRIVING, THE REAR AND SIDE DOORS WILL POP. IT DOESN'T MATTER IF THEY'RE LOCKED OR UNLOCKED. THEY DO NOT COME OPEN JUST COME LOOSE. VERY WORRY SOME. I DO HOME CHILD CARE. I ALSO HAVE 7 CHILDREN OF MY OWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458799May 17, 2012
SUSPENSION, STEERING
TL* THE CONTACT OWNS A 2008 FORD E-350. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE CONTINUOUSLY MADE A CLANKING SOUND. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE BALL JOINTS AND CENTER STEERING SHAFT BROKE; AS A RESULT, BOTH COMPONENTS NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 48,000. UPDATED 07/06/12 *BF UPDATED 07/12/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434325November 5, 2011
SERVICE BRAKES, HYDRAULIC
CHECKED DRIVER'S SIDE BRAKE PAD FOR NOISE. FOUND BROKEN PIN/BOLT. THERE HAD BEEN NO PREVIOUS WORK DONE ON THIS.APPEARS TO BE FATIGUE. AS A RESULT, THE CALIPER ASSEMBLY WAS ABLE TO SWING BACK AWAY FROM THE ROTOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411758July 11, 2011
SUSPENSION:FRONT
LOSS OF CONTROL AT HIGHWAY SPEEDS, THE VEHICLE WOULD DART ACROSS THE HIGHTWAY. TOOK THE VEHICLE INTO A DEALER, DEALER FOUND DEFECTIVE BALL JOINTS AT 51,000MILES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) T
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408112June 17, 2011
SUSPENSION, STEERING
THE STEERING ON THIS VAN IS VERY "LOOSE" CAUSING IT TO WANDER AND REQUIRE CONSTANT CORRECTION AT ALL SPEEDS. AT NORMAL HIGHWAY SPEEDS, HITTING ANY BUMPS CAUSES THE BACK OF THE VEHICLE TO SKIP OR SHIFT REQUIRING SIGNIFICANT STEERING CORRECTION AND CAUSING THE VEHICLE TO BE VERY UNSTABLE. MECHANICAL INSPECTION REVEALS NO FAILURE WITH ANY PARTS. (SHAME ON FORD FOR THIS VEHICLE)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390461March 17, 2011
ENGINE AND ENGINE COOLING
SPARK PLUG BLOW OUT TWO DIFFERENT CYLINDERS, ONE OF THEM TWO TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376796January 15, 2011
TIRES, TIRES:SIDEWALL
TRAVELING WESTBOUND IN HWY 54 EAST OF STRATFORD, TX THE LEFT REAR TIRE EXPLODED ON OUR 2008 PLEASURE-WAY RV. THIS RV IS BUILT ON A FORD E350 CHASSIS. THE VEHICLE IMMEDIATELY BECAME UNCONTROLLABLE AND DRIFTED INTO THE PATH OF AN ONCOMING TRACTOR-TRAILER. DRIVER STEERED VEHICLE TO THE RIGHT TO AVOID THE ONCOMING TRUCK, THE RV CROSSED OVER THE ROAD INTO A DITCH ON THE RIGHT, AGAIN TURNED TO THE LEFT AND RE-ENTERED THE ROADWAY AT A SHARP ANGLE CAUSING THE VEHICLE TO ROLL ONTO ITS RIGHT SIDE. PASSENGER 1 SUSTAINED A BROKEN RIGHT SHOULDER AND BACK INJURIES, PASSENGER 2 SUSTAINED A SEVERELY SPRAINED WRIST. TIRE PRESSURE WAS CHECKED BEFORE BEGINNING THE TRIP, AND TIRES WERE VISUALLY INSPECTED AT A REST STOP 90 MINUTES BEFORE INCIDENT. VEHICLE WAS LIGHTLY LOADED AND WELL BELOW GVWR. THESE WERE OEM TIRES WITH LESS THAN 10,000 MILES AND HAD ALWAYS BEEN PROPERLY MAINTAINED. THERE WAS ABSOLUTELY NO WARNING BEFORE THE TIRE FAILED. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10374777January 5, 2011
SERVICE BRAKES, HYDRAULIC
WAS DRIVING NORMALLY WHEN THE ABS AND TRACTION CONTROL LIGHTS CAME ON AND ALARM STARTED CHIMING. WHEN I PULLED OVER TO STOP THE ABS KICKED IN AND MY STOPPING DISTANCE GREATLY INCREASED. I HAD THE VAN TOWED TO A MECHANIC WHERE HE DISCOVERED CORROSION IN THREE ABS SPEED SENSORS. A TSB (TECHNICAL SERVICE BULLETIN) CONFIRMED THIS TO BE AN ISSUE ONLY ON THIS YEAR AND MODEL VAN. MOISTURE IS GETTING INTO THESE SENSORS AND WITHOUT WARNING IT IS CAUSING NORMAL BRAKING FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374759January 5, 2011
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
THE SIDE BACK DOORS TO MY FORD E350 12 PASSENGER VAN KEEP POPPING LOOSE WHILE DRIVING. IT HAPPENS IN ALL DRIVING CONDITIONS, WHETHER ON THE HIGHWAY OR IN URBAN AREAS. IT OCCURS ON A DAILY BASIS ABOUT EVERY 15-20 MILES. I HAVE TO PULL OVER TO THE SIDE OF THE ROAD AND OPEN BOTH DOORS AND RE-CLOSE. LOCKING THE DOORS DOES NOT HELP. I HAVE BEEN TO THE DEALERSHIP 4 TIMES FOR THIS ISSUE AND THE PROBLEM STILL EXISTS. THE DEALERSHIP HAS ADJUSTED THE DOORS AND OILED THE HINGES AND LATCHES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368045November 28, 2010
STEERING
EXCESSIVE SWAY AND DANGEROUS TO DRIVE AT HIGHWAY SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328801May 4, 2010
TIRES:TREAD/BELT, TIRES
TL*THE CONTACT OWNS A 2008 FORD E350 EQUIPPED WITH TRAIL TRAC HERITAGE AP 245/75/R16 TIRES. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE REAR PASSENGER SIDE TIRE BLEW OUT AND RIPPED TO PIECES. AFTER THAT FAILURE, THE CONTACT HEARD A KNOCKING NOISE AND WHEN HE PULLED OVER, SAW THAT THE WHOLE TREAD HAD SEPARATED ON THE REAR DRIVER SIDE TIRE. HE CONTACTED THE TIRE SHOP WHERE HE PURCHASED THE TIRES BUT WAS TOLD THEY COULD NOT ASSIST HIM. THE CONTACT PURCHASED NEW TIRES. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000. THE CURRENT MILEAGE WAS APPROXIMATELY 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10287427October 14, 2009
STEERING
EXCESSIVE STEERING WHEEL PLAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241949September 12, 2008
STEERING
THIS IS NOT A FAILURE OR A MALFUNCTION BUT A COMPLAINT ABOUT THE STEERING PLAY IN THE 2008 FORD E350 VANS WHICH IS A RESULT OF THE DESIGN OF THE STEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241678September 10, 2008
STEERING, SUSPENSION
THERE HAS BEEN NO CRASH TO DATE. THE COMPLAINT IS RELATED TO THE POOR DRIVING PERFORMANCE OF 2008 FORD F350 12 PASSENGER VANS. THE STEERING CONTROL IS VERY POOR AND MAY CAUSE ACCIDENTS. THERE IS SO MUCH "SLOP" IN THE STEERING THAT YOU CAN FEEL THE VEHICLE SWAY BACK AND FORTH WHILE DRIVING. IN SOME CASES, AT HIGHER FREEWAY SPEEDS, THE VAN STARTS TO FISHTAIL (LIKE A TRAVEL TRAILER WITH TOO MUCH WEIGHT IN THE BACK). WE HAVE ASKED OUR LOCAL FORD DEALERSHIP TO LOOK AT THE PROBLEM, BUT, THE STEERING IS STILL BAD. I HAVE OWNED MANY FORD VEHICLES AND HAVE NEVER ENCOUNTERED THIS TYPE OF PROBLEM BEFORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240526September 1, 2008
AIR BAGS, VEHICLE SPEED CONTROL, STEERING
WE HAD THE CRUISE CONTROL ON DRIVING 55 MPH IN A VERY LIGHT WIND. FOR 20 MILES , HANDLING WAS ACCEPTABLE. WITHOUT WARNING THE VAN ROLLED TO THE LEFT ABOUT 15 DEGREES FOLLOWED BY A ROLL TO THE RIGHT ENTERING A SERIES OF ROLLS FIRST LEFT THEN TO THE RIGHT. EACH OSCILLATION WAS LARGER THAN THE LAST. RECOVERY WAS SUCCESSFUL BY SLOWING TO 30 MPH WITHOUT BRAKING. AIR BAGS WERE 55 PSI EACH FRONT TIRES WERE 55 PSI , REAR TIRES 80PSI. WATER TANK WAS EMPTY, GRAY AND BLACK WATER TANKS WERE EMPTY. THE VAN IS VERY DANGEROUS IF DRIVEN OVER 40MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225917April 28, 2008
STEERING
TL*THE CONTACT OWNS A 2008 FORD E-350. WHILE DRIVING 60 MPH, THE VEHICLE BEGAN TO SWAY FROM LEFT TO RIGHT, MAKING IT DIFFICULT TO REMAIN IN THE INTENDED LANE. THE VEHICLE WAS DIAGNOSED BY THE DEALER, BUT WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100. UPDATED 5/19/08 *CN UPDATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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