Ford Crown Victoria Complaints (2004)

138 consumer complaints on file.

#10266557April 23, 2009
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I HAVE A 2004 FORD CROWN VICTORIA THE HEADLIGHTS GO OUT WHILE DRIVING INTERMITTENTLY. SO I WENT ONLINE FOR HELP WITH TROUBLESHOOTING THE PROBLEM. THERE ARE SO MANY OF THESE CARS DOING THIS. IT WAS NOT HARD TO SEE THERE IS A VERY BIG PROBLEM WITH HOW FORD IS MAKING THESE CARS. IT HAS TO DO WITH THE (LCM) LIGHT CONTROL MODULE AND THE WAY IT IS INSTALLED. THIS PART IS ALSO NOT CHEAP AT 399.00 SEAMS LIKE THIS IS A BIG SAFETY ISSUE THAT NEEDS A LOT MORE ATTENTION. RATHER THAN LET THIS PROBLEM FALL ON THE BACKS OF UNSUSPECTING BUYERS WHO WILL HAVE A HARD TIME BEING STRANDED WITH NO LIGHTS AND HAVING TO COME UP WITH 399.00. ON TOP OF A TOW TRUCK BILL AND A FINE FROM THE POLICE. FOR A PROBLEM THAT IS ALREADY WELL DOCUMENTED. I HAVE SEEN IT IN YEARS FROM 2000 TO 2006. THAT SEEMS LIKE A LOT OF CARS. OTHER CAR MAKERS DO NOT HAVE THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261098March 8, 2009
EXTERIOR LIGHTING
MY 2004 FORD CROWN VICTORIA LOW BEAM HEADLIGHTS WILL NOT STAY ON..I USE LOWBEAMS FOR DAY LIGHT DRIVING...THE LIGHTS WILL GO OFF AFTER 5-15 MINUTES OF DRIVING..DURING THE DAY THEY WILL GO OFF AND ON....CANNOT DRIVE AT NIGHT...I AM TOLD THE REPAIR IS4-5 HUNDRED DOLLARS...THIS SITUATION COULD RESULT IN A DEADLY ACCIDENT IT OCCURS AT NIGHT WITH A FIRST TIME DRIVER...WHAT IS BULLETIN # PE08-066 ? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260899March 6, 2009
EXTERIOR LIGHTING
I HAVE HAD A LOSS OF HEADLIGHTS WHILE DRIVING. THERE IS A CLICKING SOUND FROM A SEALED COMPUTER TYPE BOX FROM UNDER THE DASH WHEN IT OCCURS. THE LIGHTS WILL GO OUT A PERIOD OF TIME AND COME BACK ON. IT HAS LASTED SECONDS TO MINUTES OR MORE. I ALMOST RAN OFF THE ROAD SEVERAL TIMES WHEN IT OCCURS AND I HAVE TAKEN IT TO A SHOP AND THEY HAVE NOT FOUND THE PROBLEM. I HAVE RESEARCHED IT ON LINE AND IT SEEMS TO BE A HUGE PROBLEM BUT NO RECALL FROM FORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260951March 6, 2009
WHEELS
LOST CONTROL OF MY VEHICLE DURING AN EXIT TURN OFF A HIGHWAY I-75 ABOUT 3 WEEKS AGO. AFTER RECEIVING A SAFETY RE- CALL 07SS48-S1 LETTER ON THE POLICE MODEL CROWN VICTORIA I TOOK TO PRESTIGE FORD AND WAS TOLD ALL WHEELS ARE ELIGIBLE FOR REPLACEMENT BUT SINCE THE VEHICLE IS NO LONGER IN LAW ENFORCEMENT I WOULD HAVE TO PAY THE COST FOR ALL WHEELS. I HAVE TO CONSTANTLY KEEP AIR IN THEM EVERY WEEK AND HAS BEEN A SEVERE SAFETY ISSUE WHEN IT COMES TO CONTROLLING THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256051January 22, 2009
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
AUTO A/C BLEND ACTUATOR, A/C SWITCH FAILED CAUSE NO COLD AIR / HOT AIR ,IT BLOW OUT FROM THE VENT. COST $ 1800 TO FIX THE PROBLEM. I HAVE THE SAME PROBLEM WITH THE PREVIOUS FORD VEHICLES. FRIENDS ALSO HAD THE SAME. DOES FORD REALIZE THAT THIS IS THE COMMON MECHANIC PROBLEM ? I HAD FACE RASH BECAUSE OF THE HOT AIR BLEW FROM THE DASH VENT IN THE SUMMER. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10235625July 24, 2008
WHEELS
TL*THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V079000 (WHEELS). WHEN THE DEALER INSPECTED THE WHEELS, THEY STATED THAT THE RECALL DID NOT APPLY; HOWEVER, THE DEALER BILLED FORD FOR THE RECALL REPAIR. A SECOND DEALER INFORMED THE CONTACT THAT HIS VEHICLE WAS INCLUDED IN THE RECALL, SO HE SCHEDULED AN APPOINTMENT TO HAVE THE REPAIR PERFORMED. THE PREVIOUS DEALER BILLED HIM FOR THE REPAIR WORK. THE RECALL REPAIR IS SPECIFIC TO WHEELS WITH 9 HOLES, WHICH THE CONTACT CURRENTLY HAS ON HIS VEHICLE. THE REPAIR INCLUDED REPLACING THE WHEELS WITH 13 HOLES. THE PART NUMBER OF THE WHEELS IS 3W731007CG. THE CONTACT HAS OWNED THE VEHICLE FOR FIVE MONTHS AND HAS ALL PRIOR MAINTENANCE RECORDS FOR THE VEHICLE. THE CURRENT AND APPROXIMATE FAILURE MILEAGES WERE 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218563February 19, 2008
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE PROBLEM BEGAN AS A SMALL HISSING SOUND, MUCH LIKE THAT OF A EXHAUST MANIFOLD LEAK. I WAS ON MY WAY OF TAKING THE CAR TO A MECHANIC TO ENSURE THAT WAS THE PROBLEM WHEN A LOUD <BANG> OCCURRED. PARTS OF THE SPARKPLUG BOOT WERE FOUND IN THE ENGINE COMPARTMENT AT THE REPAIR SHOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202031September 6, 2007
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. WHILE DRIVING BETWEEN 55 AND 60 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE BEGAN TO DECELERATE. THE CRUISE CONTROL WOULD NOT REACTIVATE. THE CONTACT STATED THAT THE AUTOMATIC DIMMER AND HEATER FAN STOPPED OPERATING. THE FUSE ONLY FAILED WHEN THE CRUISE CONTROL WAS ENGAGED. THE FUSE HAS BEEN REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10180913January 28, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION WILL NOT SHIFT INTO OVERDRIVE. FAILURE OCCURRED AT 50,000 MILES .POLICE PACKAGE-TN. 8JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164546August 4, 2006
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
I AM IN CHARGE OF A POLICE DEPARTMENT FLEET IN WARRICK COUNTY INDIANA, WE HAVE HAD THREE 2004 FORD CROWN VICTORIA'S (POLICE INTERCEPTORS) DEVELOP AXLE PROBLEMS IN THE LAST SIX MONTHS. IT SEEMS AS IF THESE AXLES ARE WEARING OUT PREMATURELY, I HAVE HAD TO REPLACE THE AXLES ON CARS WITH 40000, THIS IS UNHEARD OF IN A POLICE CAR. THE PROBLEM SEEMS TO START WITH A NOISE COMING FROM THE REAR OF THE CAR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163923July 30, 2006
STEERING:COLUMN
2004 FORD CROWN VICTORIA LX. 4 DOOR SEDAN. STEERING COLUMN IS NOT ALIGNED WITH FRONT SEAT. THE COLUMN IS 3" OFF CENTER TOWARDS THE DRIVERS DOOR .FORD REPS. TELL ME THAT'S THE WAY THE CAR WAS MANUFACTURED. THAT'S FINE, BUT IF YOU HAPPEN TO HAVE A HEALTH CONDITION SUCH AS A CHRONIC BACK PROBLEM ITS VERY BOTHERSOME TO THE POINT OF HAVING TO SELL THE CAR. TOO BAD, I USED TO BE A FORD GUY BUT I AM FORCED TO SHOP AT A DIFFERENT DEALER. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10149398February 3, 2006
ELECTRICAL SYSTEM, POWER TRAIN, ENGINE AND ENGINE COOLING:ENGINE
ROUTINELY WHEN DRIVING MY 2004 FORD CROWN VICTORY (USED AS A HACKNEY CARRIAGE) AUTOMOBILE EXHIBITS VIOLENT, POTENTIALLY DEADLY BEHAVIOR. THE LOSES ITS OPERATIONAL ABILITY AND DRIVING CONDITIONS. THE LATEST NEAR-ACCIDENT SITUATION UNFOLDED AS FOLLOWS: WHILE DRIVING ON THE HIGHWAY AT A SPEED OF 50 MPH THE AUTOMOBILE JUMPED (SWERVED) FROM THE LEFT LANE TO THE RIGHT LANE WITHOUT ME HAVING MOVED THE STEERING WHEEL. WHEN I RETAINED CONTROL OF THE VEHICLE AND ATTEMPTED TO SLOW DOWN, THE CAR DID NOT RESPOND, BUT PROCEEDED TO JERK FORWARD AT A DECREASING SPEED AND VIBRATE FEVERISHLY. THE BRAKE PEDAL APPEARED TO BE JAPED HALF-WAY TO THE FLOOR. THE REAR-AXLE BEARINGS PRODUCED A LOT OF NOISE. ON TWO OTHER OCCASIONS (DURING COLD WEATHER) THE ENGINE SHUT-OF WHILE I WAS DRIVING THE CAR. AFTER THE CAR STOPPED, I WAS ABLE TO START THE ENGINE. AFTER, THE VEHICLE CONTINUED TO JERK VIOLENTLY FORWARD AND BACKWARD. WHEN STEERING THE CAR HOME, THE ANGLE OF AT WHICH I HELD THE STEERING WHEEL, DID NOT CORRESPOND TO THE DIRECTION THAT THE CAR WOULD TRAVEL IN. THE VEHICLE WAS PURCHASED PRE-OWNED WITH 4,000 MILES ON IT AND THESE SEVERE INCIDENTS BEGAN OCCURRING AFTER ANOTHER 2,000 MILES. THE VEHICLE HAS BEEN AT THE DEALERSHIP DOZENS OF TIME, EACH TIME THE SERVICE TECHNICIANS SAID THAT THE CAR IS OPERATING AS DESIGNED. TWICE, WARRANTY SERVICE WAS DENIED. THE VEHICLE CURRENTLY HAS 26,000 MILES. FORD IS NO WILLING TO SOLVE THESE POTENTIALLY DEADLY ISSUES. AS A TAXI DRIVER, I AM IN THIS VEHICLE FOR 12 HOURS A DAY CARRYING DOZENS OF PEOPLE EVERY DAY. IF ONE OF THESE TIME I AM UNABLE TO CATCH THESE FAILURES A TERRIBLE ACCIDENT MAY HAPPEN. ALL THESE PROBLEMS LEAD ME TO BELIEVE THAT THIS CAR AS AN INHERENT MANUFACTURING DEFECT, THAT ITS MANUFACTURER FORD IS NOT RECOGNIZING. THIS FAILURE TO CORRECT THEIR ENGINEERING FAILURE IS VERY SERIOUS AND POTENTIALLY DEADLY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148971January 30, 2006
EXTERIOR LIGHTING:HEADLIGHTS
DT*: THE CONTACT STATED WHILE DRIVING AT NIGHT IN NORMAL CONDITIONS AT NO PARTICULAR SPEED, THE HEADLIGHTS INTERMITTENTLY FLASHED ON AND OFF. AS A RESULT OF THIS HAPPENING, THE DIMMER SWITCH WAS ADJUSTED FROM DIM TO BRIGHT, ALLOWING THE LIGHTS TO OPERATE MOMENTARILY. THE LOCAL DEALERSHIP PERFORMED DIAGNOSTIC TESTING ON THE VEHICLE. THE PROBLEM COULD NOT BE DUPLICATED, ALTHOUGH DEALERSHIP PERSONNEL TEST DROVE THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145478December 16, 2005
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
DT: THE CONTACT STATED THE REAR AXLE NON POWERED ASSEMBLY EXPERIENCED EXTENSIVE WEAR. AS A RESULT, THERE WAS A SEVERE VIBRATION WHILE DRIVING. THE VEHICLE WAS TAKEN TO A SERVICE REPAIR SHOP, AND THE MECHANIC CONTACTED A LOCAL DEALERSHIP ABOUT THE ISSUE. A FACTORY AUTHORIZED AXLE REPLACEMENT KIT WAS PURCHASED; PART #3W1Z4A109AA. USING THE NEW AXLE KIT THE OLD AXLE ASSEMBLY WAS REPLACED. THERE HAVE BEEN NO FURTHER PROBLEMS. THIS VEHICLE WAS FOR POLICE USE.*AK UPDATED 01/11/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117062April 25, 2005
ENGINE AND ENGINE COOLING:ENGINE
THE VEHICLE WAS PARKED AND TURNED OFF. FIFTEEN MINUTES LATER THE CONSUMER WAS INFORMED THAT THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT RESPONDED AND PUT THE FIRE OUT. THE VEHICLE WAS TOTALED. *AK CONSUMER STATED THE FIRE STARTED IN THE ENGINE COMPARTMENT. THE MANUFACTURER WAS GOING TO SEND AN ENGINEER TO INVESTIGATE THE FIRE. WITNESSES SAID THAT WHILE THE VEHICLE WAS BURNING THEY COULD HEAR THE ENGINE TRYING TO START. *JB *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10116642April 8, 2005
TIRES:SIDEWALL
DRIVING DOWN INTERSTATE 70 AT 75 MPH. SUDDEN BLOW-OUT OF THE SIDEWALL OF A MICHELIN TIRE WITH 1825 MILES ON IT. THE DEALER SAID THEY HAD NEVER SEEN ANYTHING LIKE IT ON A MICHELIN BEFORE. I HAVE SINCE HEARD OTHERWISE. THEY COULD NOT GET A REPLACEMENT FOR SIX DAYS AND HAD TO RENT ME A CAR TO USE. THERE WERE NO OTHER MICHELIN TIRES OF THAT SIZE ANYWHERE IN THE STATE. THIS IS A NEW FORD CROWN VICTORIA LESS THAN 60 DAYS OLD. RIGHT FRONT TIRE. VERY EXCITING RIDE FOR A FEW MOMENTS! LOTS OF SMOKE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102520December 10, 2004
WHEELS:RIM
TROOPER WAS ON PATROL, WHILE DRIVING, HE HEARD A LOUD NOISE FROM THE FRONT OF THE VEHICLE, FELT A SHIMMY IN THE STEERING, PULLED OVER AND OBSERVED THE RT FRT TIRE WAS SUDDENLY LOW ON AIR. HE RETURNED TO STATION, PARKED THE CAR AND CONTINUED HIS PATROL IN ANOTHER CAR. WHEN HE RETURNED TO STATION, THE RIGHT FRONT TIRE ON THE PARKED CAR WAS TOTALY FLAT. THE TIRE WAS EXAMINED BY A FORD DEALER, WHO FOUND THE WHEEL HAD AN APPROX 1/8" CRACK APPROX 16" LONG IN THE WHEEL. THE WHEEL WAS REPLACED BY THE DEALER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072556May 13, 2004
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
PREMATURE BEARING & AXLE WEAR ON REAR AXLES. (AXLE MAY BREAK IF NOT REPAIRED). *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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