Ford Crown Victoria Complaints (2003)

249 consumer complaints on file.

#10904569September 7, 2016
ELECTRICAL SYSTEM, VISIBILITY/WIPER, WHEELS
I HAVE A 2003 FORD CROWN VICTORIA. I AM HAVING ISSUES WITH THE ELECTRICAL SYSTEM. I ONLY HAVE 2 SPEEDS ON MY WIPERS. EITHER THE SECOND INTERMITTENT, OR FULL SPEED. WHILE ON FULL SPEED, IF I TURN ON THE LEFT TURN SIGNAL, THE WIPERS STOP. A WHILE BACK, MY HORN WOULD JUST HONK ON ITS OWN. THE WORST, WHICH MADE ME TAKE OUT THE FUSE, WAS AT 3:30AM ONE NIGHT THE HORN JUST WOULDN'T STOP. I WAS ASLEEP IN THE HOUSE. THE WINDOWS WORK, SOMETIMES. I CAN ROLL DOWN THE PASSENGER WINDOW WITH THE DRIVERS SIDE BUTTON, BUT HAVE TO REACH ACROSS THE CAR TO ROLL IT UP WITH THE OTHER DOOR SWITCH.MY LIGHTS, THAT ARE SUPPOSED TO COME ON AUTOMATICALLY WHEN IT'S DARKER OUTSIDE, SEEM TO BE ON NO MATTER WHAT TIME OF DAY IT IS. I KNOW IT IS AN OLD CAR, BUT FOR SO MANY THINGS THAT ARE WIRED THROUGH THE ELECTRICAL SYSTEM, IT MAKES ME THINK THAT PART OF THAT IS ONE OF YOUR RECALLS. I TRIED SEARCHING BY VIN, BUT IT KEPT TELLING ME TO ENTER A VALID VIN. I CHECKED IT AGAIN, WROTE IT DOWN TWICE, AND TRIED AGAIN. I ALSO NOTICED THAT YOU HAVE A RECALL ON THE WHEELS FOR THIS CAR AS WELL. I HAVE REPLACED THE TIRES 4 TIMES, AND THE VALVE STEMS TWICE. FOR THREE YEARS NOW, I HAVE DRIVEN ON BAD, OR NEW TIRES OFF AND ON. I THOUGHT THE RIM WAS BENT, BUT READ THAT THERE IS A RECALL ON STEEL RIMS THAT CRACK CAUSING AIR SEEPING OUT. I REALLY WOULD LIKE TO HAVE THIS EXAMINED. THAT, AND ALONG WITH THE ISSUES, IS WHY I AM INSTALLING A COMPLAINT TO YOU. DOWN BELOW, WHEN IT ASKS FOR WHEN IT HAPPENED, I AM NOT SURE. IT HAS BEEN GOING ON SO LONG, I'M NOT SURE WHEN I NOTICED IT EXACTLY. BUT THE HORN WAS CLOSE TO THE DATE BELOW. EVERYTHING HAS HAPPENED SINCE THEN. THANK YOU FOR YOUR TIME, AND HOPE FOR A QUICK RESOLUTION TO THIS COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903621September 5, 2016
EXTERIOR LIGHTING
NHTSA RECALL 15V861000 STILL NOT ACTED ON. FORD MOTOR COMPANY SAID IN JANUARY 2016 THEY'D NOTIFY ME WHEN PART AVAILABLE SO I COULD SET AN APPOINTMENT WITH THE DEALER. NO SUCH LETTER HAS COME TO DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887809July 22, 2016
POWER TRAIN
WHILE IN MOTION, CAR BEGAN MAKING A GRINDING NOISE FROM REAR. WHAT I THOUGH MIGHT BE A BAD TIRE OR FAILED BRAKE TURNED OUT TO BE A LEAKING REAR AXLE SEAL , DAMAGED AXLE SHAFTS AND BEARINGS. THIS IS THE EXACT RECALL UNDER 04S16 WHICH APPLIES TOWARD 2003 FLEET CV'S. FORD CONTINUALLY DISAPPOINTS AS I WAS TOLD THAT MY CAR VIN IS NOT INCLUDED. I HAD A SIMILAR INCIDENT WITH MY LCM (LIGHTING CONTROL MODULE)-- HAD TO PAY REPAIR AND SAVE RECEIPTS FOR 2 YEARS UNTIL FORD FESSED UP AND EXPANDED RECALL AND FINALLY GOT A REFUND. AS OF THIS INCIDENT, THE CAR IS A PASSENGER FAMILY VEHICLE IN GREAT SHAPE/CARE WITH APPROXIMATELY 110,000 MILES ON IT. 4.6 V8 ENGINE. I EXPECT A FULL REFUND FOR THIS REPAIR WHICH IS EFFECTING OTHERS AND COULD HAVE KILLED ME AND MY FAMILY. I CALLED 1(800)392-3673 FORD CUSTOMER RELATIONS AND WAS TOLD TO TUCK MY RECEIPT IN WALLET AND WAIT TO SEE IF A RECALL IS EVER ISSUED. THEY DO IN FACT ACKNOWLEDGE EXACT ISSUE WITH P70, P71, P72--- JUST NOT MY P74. FORD, DO RIGHT BY YOUR PEOPLE! NO WONDER WHY MANY GO TO FOREIGN CARS. LET'S HOPE NHTSA AND FORD CAN RESTORE AMERICAN HOPE. ---NOT TO MENTION OUR LIVES ON THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883281July 7, 2016
EXTERIOR LIGHTING
SAFETY RECALL NOTICE 15S39 DATED JANUARY 2016. ACCORDING TO FORD CUSTOMER SERVICE, FORD IS DESIGNING A NEW PART. I SERIOUSLY DOUBT THIS. IT'S BEEN 6 MONTHS! IF I EXPERIENCE A PROBLEM, I SHOULD HAVE FORD INSTALL A NEW DEFECTIVE PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881922June 30, 2016
ELECTRICAL SYSTEM, SUSPENSION, EXTERIOR LIGHTING
FIRST TAKA TAKE AIRBAG ON JAN.1ST 2008 I'M HIT A DEER AND I'M HAD TO REPLACE MY WHOLE FRONT EVEN THE HOOD THE ,AIRBAG LIGHT CAME ON IN FACT IT IS STILL ON BUT THE BAG DID NOT DEPLOY. THE LIGHTS INSIDE MY TRUCK STAYS ON FOR 30 MINUTES AND THE ALARM WILL NOT SET AFTER THE VEHICLE IS SHUT OFF. MY SUSPENSION SYSTEM ON THE PASSENGER SIDE SOUNDS AS IF THE BRAKE CALIBER IS LOOSE WHEN MOVING YOU CAN HEAR IT WHEN TURNING I TOOK OFF THE WHEEL, AND I CAN NOT FIND THE PROBLEM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10862499May 2, 2016
WHEELS
TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 03V279000 (WHEELS) HOWEVER, THE PARTS TO DO THE REPAIR WAS NOT AVAILABLE. THE DEALER INSPECTED THE VEHICLE HOWEVER, THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE WAS NOT DEFECTIVE. THE CONTACT STATED AFTER DRIVING THE VEHICLE APPROXIMATELY 10,000 MILES THEY NOTICED THE REAR PASSENGER RIM HAD A CRACK. THE VEHICLE WAS RETURNED TO THE DEALER WHERE THEY DIAGNOSED THAT THE DUE TO THE VEHICLE NO LONGER BEING IN LAW ENFORCEMENT THE RECALL DID NOT APPLY TO THE MODEL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 170,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862557May 2, 2016
EXTERIOR LIGHTING
WHILE TRAVELING DOWN THE INTESTATE AT NIGHT AT APPROXIMATELY 65 MPH MY HEADLIGHTS WENT OUT. I DID NOT HAVE AN ACCIDENT AS A RESULT OF THIS FAILURE. THE LIGHT CONTROL MODULE WAS DEFECTIVE. I REPLACED THE LIGHT CONTROL MODULE. FORD REFUSED TO REIMBURSE ME FOR THE REPAIR BECAUSE A FORD DEALER DID NOT DO THE REPAIR. I SAVED OVER $300.00 BY DOING THE REPAIR MYSELF. THE REPLACED MODULE HAD TO BE REPLACED AGAIN IN JAN 2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846336March 13, 2016
VISIBILITY/WIPER
I PURCHASED THIS VEHICLE 11/2015 FROM A LOCAL TOWN. THE WIPERS HAVE STARTED TO WORK OR NOT WORK OCCASIONALLY. THE LAST TIME THEY STOPPED I DROVE DIRECTLY TO THE LOCAL DEALER, CROWLEY FORD IN PLAINVILLE CT. THEY TOOK IT IN TO ACCESS THE PROBLEM AND WHEN THEY TRIED THEM THEY WORKED AND DIAGNOSTICS WERE IMPOSSIBLE. I PICKED UP THE CAR AND THE WIPERS WORKED. I DROVE HOME 10 MILES AND TRIED THEM AGAIN IN MY DRIVEWAY, THEY DO NOT WORK. MY CONCERN IS IF THEY WORK WHEN I GET IN THE CAR AND THEY STOP AT HIGHWAY SPEED WILL I HIT ANYTHING PRIOR TO STOPPING AT THE SIDE OR THE ROAD. DOES THE WIPER RECALL # 05V206000 APPLY TO THIS VEHICLE AND IF NOT WHY NOT ? I FEEL FORD DID NOT GIVE THE DEALER GOOD INFORMATION WHICH COST ME A DIAGNOSTIC FEE AND DID NOT UNCOVER THE PROBLEM. HOW DO I GET THIS FIXED UNDER THE RECALL # 05V206000 AND GET REIMBURSED FOR THE FEE FOR FORD'S LACK OF COMMUNICATING THIS PROBLEM WITH THEIR DEALER?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824617February 6, 2016
POWER TRAIN, ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
I BOUGHT MY FORD CROWN VIC 3 YEARS AGO PAID 6000 DOLLARS, WITHIN TWO WEEKS THE WINDSHIELD WIPERS STOPPED WORKING, THEN THE TRANSMISSION WENT OUT COST ME 2500, THEN HORN WOULD GO OFF AND WOULD NOT TURN OFF TILL I PULLED THE POSITIVE BATTERY CABLE OFF. TWO WEEKS LATER THE BLINKERS STOPPED WORKING, THEN THE LIGHTING CONTROL MODULE STARTED MAKING A LOUD BEEPING SOUND, THEN MY HEADLIGHTS AND TAIL LIGHTS STOPPED WORKING. I REVIVED A RECALL LETTER FROM FORD AND IT SAYS TAKE MY CAR TO FORD DEALERSHIP AND THEY WOULD FIX IT FREE OF CHARGE. I WENT TO DEALERSHIP AND THEY SAID I HAD TO PAY 85 DOLLARS TO CHECK AND SEE IF THE LIGHTING MODULE WAS BAD OR NOT IF IT WAS THEY SAID THEY WOULD REPLACE IT FOR FREE, BUT THERE COULD BE ADDITIONAL COST TO PAY AND I WOULD NOT GET MY 85 DOLLARS BACK NO MATTER WHAT. I HAVE A SMALL BUSINESS OF MY OWN, AND IF I SOLD SOMETHING THAT DID NOT WORK I WOULD FEEL BAD AND WOULD HAVE TO FIX OR REPLACED IT OR BE SUED.WHAT CAN I DO MY NAME IS [XXX] MY EMAIL ADDRESS IS [XXX] AND MY PHONE NUMBER IS [XXX] THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819329January 11, 2016
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE LIGHT MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS TO BE TAKEN TO A DEALER FOR A SECOND OPINION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817286December 31, 2015
TIRES
IT HAPPENED ON 12/17/2015 IN THE DAY TIME AROUND 12 NOON WITH A 2003 FORD CROWN VICTORIA LX WITH A SET OF 4 BRAND: FIRESTONE TIRES, TIRE LINE: PRECISION TOURING, SIZE: 235/60R16 99T, DOT: 2RKU, DATE CODE DJC3413 --- IN LIGHT RAIN THE CAR WAS MAKING A RIGHT HAND TURN AT A SPEED UNDER 30MPH AND LOST CONTROL; THE CAR DID A 360 AND SLID AND HIT A UTILITY POLE. THE COMPONENT IS THE TIRES, THEY DID NOT HOLD THE ROAD IN LIGHT RAIN. THE CAR AS TOTALED. I HAVE PHOTOS, AND I AM STORING THE CAR, SO THE TIRES AND CAR IT CAN BE INSPECTED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10817287December 31, 2015
TIRES
IT HAPPENED ON 12/17/2015 IN THE DAY TIME AROUND 12 NOON WITH A 2003 FORD CROWN VICTORIA LX WITH A SET OF 4 BRAND: FIRESTONE TIRES, TIRE LINE: PRECISION TOURING, SIZE: 235/60R16 99T, DOT: 2RKU, DATE CODE DJC3413 --- IN LIGHT RAIN THE CAR WAS MAKING A RIGHT HAND TURN AT A SPEED UNDER 30MPH AND LOST CONTROL; THE CAR DID A 360 AND SLID AND HIT A UTILITY POLE. THE COMPONENT IS THE TIRES, THEY DID NOT HOLD THE ROAD IN LIGHT RAIN. THE CAR AS TOTALED. I HAVE PHOTOS, AND I AM STORING THE CAR, SO THE TIRES AND CAR IT CAN BE INSPECTED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10817285December 31, 2015
TIRES
IT HAPPENED ON 12/17/2015 IN THE DAY TIME AROUND 12 NOON WITH A 2003 FORD CROWN VICTORIA LX WITH A SET OF 4 BRAND: FIRESTONE TIRES, TIRE LINE: PRECISION TOURING, SIZE: 235/60R16 99T, DOT: 2RKU, DATE CODE DJC3413 --- IN LIGHT RAIN THE CAR WAS MAKING A RIGHT HAND TURN AT A SPEED UNDER 30MPH AND LOST CONTROL; THE CAR DID A 360 AND SLID AND HIT A UTILITY POLE. THE COMPONENT IS THE TIRES, THEY DID NOT HOLD THE ROAD IN LIGHT RAIN. THE CAR AS TOTALED. I HAVE PHOTOS, AND I AM STORING THE CAR, SO THE TIRES AND CAR IT CAN BE INSPECTED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10810435December 15, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS TURNED OFF WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE LIGHT SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SHORTLY AFTER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 215,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781458October 12, 2015
EXTERIOR LIGHTING
I WAS DRIVING HOME LATE ONE NIGHT AND THE LIGHTING MODULE WENT OUT LEAVING US OUT IN THE COUNTRY WITH NO LIGHTS. WE WERE JUST DRIVING DOWN A WINDING COUNTRY ROAD. NO STREET LIGHTS, NO WAY TO SEE. WE MANAGED TO GET HOME HOURS LATER. ON 9/22/15 I HAD THE CAR LOOKED AT BY MY MECHANIC AND HE REPLACE THE LIGHTING MODULE FIXING THE PROBLEM. MECHANIC SAID THERE WAS A 15 YEAR WARRANTY ON THIS UNIT AND FORD NEW OF THIS PROBLEM. HE SAID I SHOULD GET REIMBURSED FOR THE PART. ON CONTACTING FORD THEY WILL NOT HONOR THE COST OF THE UNIT EVEN THOUGH IT HAS NOT BEEN 15 YEARS BECAUSE I DID NOT BRING IT TO FORD. THEY ALSO CLAIMED THEY HAVE SENT 2 NOTICES TO MY ADDRESS WHICH IS NOT TRUE. I HAVE LIVED IN THE SAME PLACE FROM BEFORE PURCHASING THE CAR BRAND NEW. 2 ISSUES TO ADDRESS IS #1, THE CLAIMED 15 YEAR WARRANTY NOT HONORED THEY REPORTED TO THE GOVERNMENT AND #2, THE CLAIM OF SENDING OUT LETTERS THAT THEY DO NOT SEND. PLEASE HELP RESOLVE THIS LIGHTING ISSUE AND MONITOR FORDS CLAIM TO SEND OUT LETTERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764734September 17, 2015
POWER TRAIN
2003 CROWN VICTORIA 57000 MILES. MY CROWN VICTORIA WAS MANUFACTURED AT THE ST THOMAS ASSEMBLY PLANT DURING TIME FRAME IN QUESTION IN REGARDS TO RECALL NUMBER 04S16. AT 57000 MILES IT DEVELOPED A NOTICEABLE NOISE AND VIBRATION EMANATING FROM THE REAR DIFFERENTIAL. UPON INSPECTION THE AXLES WERE SHOWN TO BE WORN SEVERELY. FORD HAS RECALLED "ONLY POLICE AND FLEET" CROWN VICTORIA DUE TO THERE "SEVERE" USE AND HAS DEEMED ALL OTHER MODELS BUILT ON THE SAME ASSEMBLY LINE, WITH THE SAME DEFECTIVE PARTS UNWORTHY OF ATTENTION. THIS IS A BLATANT DISREGARD FOR CONSUMER SAFETY, THE THE GENERAL PUBLIC. THE PARTS ARE KNOWN, AND HAVE SHOWN TO BE DEFECTIVE IF PLACE UNDER HEAVY LOAD. THIS RECALL SHOULD BE EXTENDED TO ALL CROWN VICTORIA MODELS, NOT JUST P70,P71,P72 AS THEY ALL USE THE SAME EXACT AXLE SHAFT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745860August 3, 2015
EXTERIOR LIGHTING
SEVERE SAFETY ISSUE WITH NO RECALL . . I DRIVE A 2003 FORD CROWN VICTORIA. AS YOU CAN SEE IT'S 13 YEARS OLD. ABOUT 6 MONTHS AGO DRIVING AT NIGHT MY HEADLIGHTS WENT OUT. I PULLED OVER AND JUGGLED THE LIGHT SWITCH ON & OFF. THEY CAME BACK ON. IN THE FOLLOWING MONTHS IT OCCURRED MORE AND MORE OFTEN. PLAYING WITH THE SWITCH DID NOTHING. ONE NIGHT ON I-295 IT HAPPENED AGAIN. ON AN INTERSTATE, WITH AN EXIT 7 MILES AWAY. A SITTING TARGET TO BE HIT AND KILLED. SLOWLY GOT HOME. NEXT DAY TOOK IT TO REPAIR MY SHOP. A COMPUTER THAT CONTROLS ALL LIGHTS WAS DEFECTIVE. SO I ASKED HIM TO REPAIR IT. "NO NEED" JUST TAKE IT TO YOUR FORD DEALER. THEY HAD ISSUED A WARRANTY FOR THIS COMPUTER FOR 15 YEARS. REMEMBER THE CAR IS 13 YEARS OLD. REPLACED. NO COST. SO EVEN THOUGH IT WAS A MAJOR SAFETY PROBLEM, THEY SAID NO NEED FOR RECALL WITH THE 15 YEAR WARRANTY.. THAT MEANS THEY HAD A SAFETY PROBLEM.. HOW MANY PEOPLE DIED? HOW MANY PAID FOR A COSTLY REPAIR? THE AUTO COMPANY WINS AGAIN. NO RECALL ISSUED. MILLIONS $ SAVED. LETS HEAR IT FOR HONEST REPAIR SHOPS ! [XXX] [XXX] JACKSONVILLE FL. 32246 [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731493July 1, 2015
ENGINE
SPARK PLUG BLEW OUT OF CYLINDER #6 AND RUINED COIL-ON-PLUG ALONG WITH IT. I HAD TO TAKE IT TO A MECHANIC AND THEY USED A TIME-SERT KIT TO RETHREAD THE CYLINDER SPARK PLUG WALL AND REPLACED ALL PLUGS WITH FACTORY PLUGS. I REPLACED THE SPARK PLUGS MYSELF 6 MONTHS BEFORE THE INCIDENT USING AFTERMARKET PLUGS AND IT RAN FINE FOR ABOUT 5,000 MILES UNTIL A PLUG BLEW OUT....UPDATED 09/22/15 *BF UPDATED 10/13/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717582May 21, 2015
POWER TRAIN, SUSPENSION, WHEELS
DEALER, WHO I HAD BOUGHT THE CAR FROM AND WHO HAD BEEN SERVICING IT, SAID BEARING NOISE IN R/R (MILEAGE 44850). REPAIRED IT FOR $694.57 DOLLARS. POLICE AND FLEET CROWNVICS WERE MANUFACTURED AT THE SAME TIME IN THE SAME PLANT IN CANADA AND WERE RECALLED FOR WHEEL BEARING AND AXLE PROBLEMS VIA FORD RECALL NUMBER 04S16. DEALER SAID RECALL ONLY APPLIED TO FLEET VEHICLES SO I HAD TO PAY FOR THE WORK. FORD CUSTOMER RELATIONS SIMPLY SENT ME BACK TO THE DEALER. IS THERE ANY POSSIBILITY THE L/R BEARING/AXLE MAY FAIL? SHOULDN'T THE DEALER/FORD CONSIDER THIS VEHICLE AS PART OF THE ORIGINAL RECALL? YOU HAVE A NUMBER OF COMPLAINTS SIMILAR TO MINE ON YOUR WEBSITE UNDER DIFFERENT HEADINGS SUCH AS AXLE ASSEMBLY, SUSPENSION REAR, POWER TRAIN, AXLE SHAFT FOR THE SAME MODEL, YEAR OF MANUFACTURE, PLACE OF MANUFACTURE AND LOW MILEAGE. JUST WHAT ROLE DOES YOUR ORGANIZATION HAVE IN THESE SITUATIONS? I HAD TRIED TO GET SATISFACTION IN THIS MATTER MUCH EARLIER BUT WITH THE RECENT INTEREST IN SAFETY RECALLS I THOUGHT I'D TRY AGAIN. THANK YOU FOR YOUR CONSIDERATION OF MY CONCERNS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701086March 23, 2015
SUSPENSION
TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THERE WAS A LOUD ABNORMAL NOISE COMING FROM THE REAR PASSENGAR SIDE OF THE VEHICLE WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V328000 (SUSPENSION). THE APPROXIMATE FAILURE MILEAGE WAS 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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