Ford Crown Victoria Complaints (1998)

119 consumer complaints on file.

#10014795March 31, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE INTAKE MANIFOLD CRACKED. *JB THE ENGINE WAS WARMED UP, AND HOT ANTIFREEZE DISPENSED FROM THE INTAKE AND BURNED THE TOW TRUCK DRIVER. THE VEHICLE OVERHEATED AGAIN WHEN THE CONSUMER HAD TAKEN THE ADVISE OF THE DEALER IN REFERENCE TO THE HOSE FITTING. SCC
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10014656March 28, 2003
STEERING:LINKAGES:TIE ROD ASSEMBLY
THE OUT TIE ROD EXPERIENCED PRE MATURE FAILURE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007981February 22, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THERE IS A CRACK IN THE "INTAKE MANIFOLD" THERE APPEARS TO HAVE BEEN A PLUG INSERTED THAT HAS COME OUT. WE HAVE BEEN TOLD THAT THIS HAS ALSO HAPPENED TO OTHER POLICE "INTERCEPT" MODELS AND FORD REPLACED THE PLASTIC MANIFOLD WITH ALUMIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003498January 27, 2003
STEERING
I HAVE A 1998 CROWN VICTORIA WITH 40,000 MILES. MY FRONT END WAS MAKING A NOISE, SO I TOOK IT INTO THE DEALER. I WAS TOLD THAT BOTH OF MY FRONT CONTROL ARMS NEED TO BE REPLACED. CAMPAIGN # 98V322000 DEC-15-1998 RECALL ADDRESSES THIS PROBLEM. THE DEALER STATES MY CAR IS NOT COVERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004085January 17, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
CONSUMER WAS CONCERNED ABOUT THE POSSIBLE FUEL TANK PROBLEM REGARDING HIS VEHICLE, HOWEVER THE MANUFACTURER ONLY RECALLED THE POLICE INTERCEPTOR VEHICLE'S. *PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8024096December 10, 2002
FUEL SYSTEM, OTHER:STORAGE
CONSUMER STATES THAT THE FUEL ASSEMBLY MAKE A RATTLING NOISE THE NOISE START AT A LOWER SOUND THEN GRADUALLY GETS LOUDER, AND NOTICE WHEN OPENING THE GAS CAP A LOT PRESSURE IS BEHIND IT. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#568237November 19, 2002
ENGINE AND ENGINE COOLING
THE CHECK ENGINE LIGHT HAD COME ON 4 TIMES. THE CONSUMER STATED THAT HE HAD A GAS CAP REPLACED AND IT WAS NOT THE PROBLEM BECAUSE THE CHECK ENGINE LIGHT HAD COME ON 3 TIMES AFTER-THIS WAS THE FIRST INCIDENT. THE SOLENOID WAS TAKEN OFF AND HAD ENLONGATED, SLICED, PARABOLIC CUT/VERY SMALL INFRACTION-REPLACED SOLENOID ASSEMBLY-CANISTER VENT AND THE HOSE ASSEMBLY. THE CONSUMER REQUESTS THE FOLLOWING: A REFUND OF THE COST OF THE GAS CAP, WRITTEN EXPLANATION OF THE PEBBLES IN THE SMOG DEVICE, AND A SHIELD ON THE VEHICLE TO PREVENT FUTURE PROBLEMS AT THE DEALERS COST. *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766896September 9, 2002
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
DEALER REFUSES TO INCLUDE THIS VEHICLE IN THE RECALL, NTHSA#98V322000. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017699August 30, 2002
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
WHEN DRIVING ONLY AT LOW SPEED INTAKE MANIFOLD WILL OVERHEAT WITH NO WARNING, AND CONSUMER IS FORCED TO PULL OVER. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762468May 30, 2002
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR, EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
FIRST FAILURE WAS WINDSHIELD WIPERS COME ON BY THEMSELVES (7/99), SECOND WAS HEADLIGHTS FAILED WHILE DRIVING AT NIGHT, TWO TIMES (10/99), THIRD WAS WINDSHIELD WIPERS AGAIN AND RAPID TURNSIGNAL FLASHING (06/01), FOURTH WAS RAPID TURNSIGNAL FLASHING (8/01). ON EACH AND EVERY ONE OF THESE OCCASIONS THEY REPLACED THE "MULTI FUNCTION SWITCH" PART NO. FMC YW3Z 13K359 AB. THERE HAVE BEEN NUMEROUS OTHER OCCASIONS WHERE WE HAVE TAKEN THIS CAR TO THE DEALER FOR THESE PROBLEMS AND THE DEALER RETURNED THE CAR WITH "NO PROBLEM FOUND". IT IS NOW MAY 2002 AND GUESS WHAT?! WE HAVE A FIFTH FAILURE, RAPID TURNSIGNAL FLASHING. WHATS NEXT? ARE MY HEADLIGHTS GOING TO FAIL AGAIN? ARE MY WINDSHIELD WIPERS GOING TO SUDDENLY NOT WORK WHEN I NEED THEM? THIS IS OUR FAMILY CAR THAT WE TAKE TO SOCCER GAMES, GIRLS SCOUTS, BOY SCOUTS, BASEBALL, GYMNASTICS. DO I FEEL SAFE IN THIS CAR? NOT WHERE THE ELECTICAL SYSTEM IS INVOLVED, AND DOES THAT INCLUDE MY AIRBAGS? I SURE HOPE MY SEATBELTS DON'T FAIL ME IF I NEED THEM! I CONTACTED FORD DIRECTLY, TWICE! AT THIS TIME THEY DON'T SEEM TO CARE!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761931May 15, 2002
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, INTERIOR LIGHTING
THE HEADLIGHTS AND DASHBOARD LIGHTS START FLASHING ON AND OFF JUST LIKE THE HAZARD LIGHTS. I WAS USING THE AUTOMATIC FEATURE FOR THE HEADLIGHTS THE FIRST TIME IT HAPPENED THEN TRIED TO CONTROL THEM WITH THE MANUAL SWITCH TO NO AVAIL. I USED ONLY THE MANUAL FEATURE FOR A FEW DAYS AND DID NOT HAVE A PROBLEM. AFTER ABOUT A WEEK , I WAS COMING HOME A NIGHT AND AFTER HAVING THE LIGHTS ON FOR ABOUT AN HOUR THEY STARTED FLASHING AGAIN. TO GET HOME I WOULD TURN OFF THE HEADLIGHTS THEN WOULD SWITCH ON HAZARD LIGHTS FOR ABOUT A MINUTE THEN I COULD TURN THE HEADLIGHTS ON AND THEY WORKED FOR ABOUT FIVE MINUTES BUT WOULD START FLASHING AGAIN. I WOULD REPEAT PROCEDURE AND DROVE THE 25 MILES TO MY HOME. I CONTACTED TEXAN FORD WHO TOLD ME THEY WOULD HAVE TO KEEP MY CAR FOR 2-3 DAYS TO TRY TO DUPLICATE THE PROBLEM BEFORE THEY COULD FIX IT. THEY LED ME TO BELEIVE THAT THEY HAD NOT EVEN HEARD OF THIS KIND OF PROBLEM. I WENT BY A LOCAL REPAIR SHOP AND WAS TOLD THAT THEY HAD A PROBLEM LIKE THAT RECENTLY AND FOUND IT TO BE IN HEADLIGHT MODULE. I CONTACTED FORD MOTOR COMPANY CUSTOMER LINE TODAY AND WAS TOLD AFTER CHECKING THEIR RECORDS THAT NO COMPLAINTS OF THIS NATURE HAD EVER BEEN REPORTED TO THEM. THEY ADVISED ME TO LEAVE MY CAR WITH TEXAN FORD FOR THEM TO FIND TROUBLE. WHAT MUST HAPPEN OR HOW MANY DEATHS MUST OCCUR BEFORE THEY WILL BE TRUTHFUL ABOUT HAVING A PROBLEM WITH THEIR HEADLIGHT MODULE. PLEASE ADVISE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009714May 13, 2002
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
INTAKE MANIFOLD HAS CRACKED. FORD HAS EXTENDED WARRANTY ON VEHICLE'S MAKE AND MODEL; HOWEVER, THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. *AK *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002185January 15, 2002
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
WHILE DRIVING AT NIGHTHEADLIGHTS SUDDENLY WENT OUT WITHOUT WARNING. CONTACTED INDEPENDENT MECHANIC. WAS INFORMED COPPER SWITCH HAD OVERHEATED AND WAS CAUSE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890716June 19, 2001
SEAT BELTS:FRONT:RETRACTOR, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, STRUCTURE:BODY:DOOR
PASSENGER'S SEAT BELT FASTENS TOO TIGHTLY. ALSO, THERE IS AN OIL LEAK, AND ELECTRICAL DOORS ARE DEFECTIVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886168April 18, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHEN APPLYING BRAKES FRONT DISC BRAKES LOCK UP, CREATING EXTREME VIBRATION WHICH RESULTS IN LOSS OF STEERING CONTROL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886231April 18, 2001
VISIBILITY:REAR WINDOW WIPER/WASHER:MOTOR
WHILE DRIVING AND HAVING WINDSHIELD WIPERS ON, ,WINDSHIELD WIPERS STOPPED WORKING. CONTACED DEALER.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#881417February 26, 2001
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
VEHICLE IS HAVING SAME SYMPTOMS AS MENTIONED IN RECALL # 98V322000.DIFFERENTIAL IS ALSO MAKING NOISE, POSSIBLY LOSING FLUID. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740445February 5, 2001
STEERING:LINKAGES
TWO AUTHORIZED FORD DEALERS MISDIAGNOSED/FAILED TO DIAGNOSE UNTIL AFTER FORD'S BASIC BUMPER TO BUMPER (3/36) WARRANTY EXPIRED. FORD MOTOR COMPANY TOLD ME IT WAS A "DEALER PROBLEM" AND FURTHER TOLD ME IT WAS COVERED UNDER THE EXTENDED WARRANTY BUT THAT HAS A $50 DEBT. THIS TIE ROD ISSUE SEEMS TO BE A PROBLEM WITH THESE VEHICLES*AK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558394December 28, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
THE ELECTRICAL PLUG TO THE ALTERNATOR FAN MOTOR MELTS CAUSING VEHICLE TO OVERHEAT. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738226December 24, 2000
FUEL SYSTEM, GASOLINE:DELIVERY
A FUEL OR BRAKE LINE DROPS OUT OF A CLIP UNDER GAS TANK. THIS IS NOT AN ISOLATED SITUATION. I'VE SEEN THIS LINE DRAGGING ABOUT 4" ABOVE THE HIGHWAY ON OTHER CROWN VICTORIA'S AND MERCURY GRAND MARQUIS THAT I PASS ON MY WAY TO AND FROM WORK. IT COULD RUPTURE IF THE UNDERCARRIAGE MAKES CONTACT WITH THE PAVEMENT, SUCH AS ELEVATED DRIVEWAYS, PARKING LOT ENTRANCES, OR POT HOLES. IT COULD ALSO BE TORN BY ROAD DEBRIS. MY NEIGHBOR PUT MY LINE BACK IN THE CLIP FOR ME. HE THOUGHT IT WAS PROBABLY A FUEL LINE, BUT HE WAS NOT SURE. IF IT IS A FUEL LINE AND IT RUPTURES WHEN THE UNDERCARRIAGE MAKES CONTACT WITH THE PAVEMENT, A SPARK COULD IT IGNITE THE GASOLINE CAUSING A LIFE THREATENING SITUATION. IF IT IS A BRAKE LINE, IT COULD BE POTENTIALLY LIFE THREATENING IF IT BECOMES RUPTURED OR TORN. WHATEVER TYPE OF LINE IT IS, THE PROBLEM COULD EASILY BE RECTIFIED BY REPLACING THE CLIP WITH ONE THAT WOULD NOT PERMIT THE LINE TO BECOME DISLODGED DURING NORMAL DRIVING. MY CAR HAS NEVER BEEN OFF THE ROAD. ALL MY DRIVING HAS BEEN HIGHWAY OR CITY DRIVING AND SOMEHOW THE LINE BECAME DISLODGED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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