Ford Crown Victoria Complaints (2000)

85 consumer complaints on file.

#10261857March 15, 2009
STEERING
WHILE DRIVING AT A LOW SPEED (< 25 MPH) ON A LOCAL RURAL ROAD THAT LEADS TO MY HOUSE, I HEARD A SUDDEN SCRAPING NOISE AND HAD A DIFFICULT TIME TURNING THE VEHICLE INTO MY DRIVEWAY. UPON INSPECTION I FOUND THE FRONT PASSENGER SIDE TIE ROAD DISCONNECTED FROM THE FRONT WHEEL AND DRAGGING ON THE GROUND. UPON REPLACEMENT THE MECHANIC NOTED THE TIE ROD HAD FAILED DUE TO CORROSION AND MATERIAL LOSS. IF THIS FAILURE HAD HAPPENED AT HIGHWAY SPEED, THIS WOULD HAVE RESULTED IN LOSS OF CONTROL OF THE VEHICLE AND A SEVERE CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241551September 9, 2008
ENGINE AND ENGINE COOLING
2000 FORD CROWN VICTORIA LEAKS COOLANT FROM THE INTAKE MANIFOLD. CONSUMER WANTS TO KNOW WHY THE WARRANTY IS ONLY SEVEN YEARS FOR THIS PART. *NJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235770July 25, 2008
TIRES, TIRES:VALVE
VALVE STEM FAILURE THE STEMS WERE CRACKED ON ALL 4 TIRES MY HUSBAND HAD A BLOWOUT AND 7 DAYS LATER HE HAD A FLAT WHICH IS WHEN WE SEEN THE CRACKS. THE MANAGER OF TIRE KINGDOM KNEW OF PROBLEM WITH TR413 LOT BUT WAS NOT AWARE OF THE RECALL WHICH WE FOUND OUT ON THE INTERNET. HE IS GOING TO REPLACE THE LAST 2 STEM VALVES TOMORROW 7/26 AND WE ARE GOING TO KEEP THE OLD ONES. HE WILL NOT REIMBURSE FOR THE BLOWOUT TIRE. WE BOUGHT THE TIRES NEW 5/29/07 FROM THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227843May 15, 2008
EXTERIOR LIGHTING:TURN SIGNAL
WHEN I PLACE THE LEFT TURN SIGNAL IT BLINKS VERY FAST. THE RIGHT TURN SIGNAL DOES NOT FUNCTION LIKE THE LSIDE. I HAVE CHECK OTHER VEHICLES THAT ARE THE SAME MAKE AND MODEL AND THEY HAVE THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214011January 7, 2008
VISIBILITY:WINDSHIELD WIPER/WASHER
TL*THE CONTACT OWNS A 2000 FORD CROWN VICTORIA. WHEN THE CONTACT DEACTIVATES THE WINDSHIELD WIPERS, THEY WILL NOT COMPLETELY RETURN TO THE OFF POSITION. THE WIPERS REMAINED UPRIGHT ON THE WINDSHIELD. THE DEFECT BEGAN SPORADICALLY, BUT NOW OCCURS WHENEVER THE WIPERS ARE ACTIVATED. THE DEALER STATED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN ID NUMBER 00V138000 (VISIBILITY:WINDSHIELD WIPER/WASHER). THE DEALER STATED THAT THE VIN WAS EXCLUDED FROM THE RECALL AND NOTHING COULD BE DONE. THE FAILURE AND CURRENT MILEAGES WERE 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200932August 27, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL*THE CONTACT OWNS A 2000 FORD CROWN VICTORIA. THE VEHICLE WAS TAKEN TO THE REPAIR SHOP TO HAVE THE BRAKES SERVICED. THE REPAIR SHOP STATED THAT THE VEHICLE HAD A RECALL AND THEY MADE THE REPAIR. HE DID NOT KNOW WHAT RECALL WAS SERVICED OR WHAT PART WAS REPLACED. THE VEHICLE WOULD NOT START AFTER A YEAR. THE VEHICLE WAS TAKEN TO ANOTHER REPAIR SHOP WHO STATED THAT THE INTAKE MANIFOLD KIT, THE IGNITION COIL AND SPARK PLUGS NEED TO BE REPLACED. THE FAILURE MILEAGE WAS 76,375. THE CURRENT MILEAGE WAS 89,113.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198591August 6, 2007
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 2000 FORD CROWN VICTORIA. WHILE DRIVING 65 MPH, THE CRUISE CONTROL FAILED TO ACTIVATE. APPROXIMATELY ONE MONTH AGO, THE CRUISE CONTROL FAILED WHILE DRIVING DOWNHILL. THE VEHICLE HAS BEEN TAKEN TO THE DEALER APPROXIMATELY SEVEN TIMES FOR THIS FAILURE. THE CRUISE CONTROL NO LONGER WORKS. THE CURRENT MILEAGE WAS 33,000 AND FAILURE MILEAGE WAS 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191269May 20, 2007
ELECTRICAL SYSTEM
I WAS OPERATING MY VEHICLE ON ROUTE 10 IN PRINCE GEORGE COUNTY. THERE IS NO LIGHT ON THIS ROAD. I WAS HAVING A DIFFICULT SEEING. THE HIGH BEAM SEEMED TO NOT ILLUMINATE THE ROAD SUFFICIENTLY. THE LOW BEAMS WERE GOOD FOR CLOSE UP BUT NOT FAR AWAY. I PULLED THE HIGH BEAM SWITCH BACK TO HIGH BEAM (FLASH HIGH) AND HELD IT SO I COULD SEE BETTER. AS I WAS GOING THROUGH AN "S" CURVE THE ENTIRE ELECTRICAL SYSTEM ON THE CAR SHUT DOWN. I IMMEDIATELY LET GO OF THE CONTROL AND HIT THE BRAKES. I LOST ALL POWER TO THE CAR. I CAN'T REMEMBER IF THE MOTOR CUT OFF OR NOT. I ALMOST WRECKED THE CAR. AFTER A SECOND OR TWO POWER CAME BACK ON. I WAS IN THE ONCOMING LANE OF TRAFFIC WITH NO LIGHTS AND THEN THEY CAME BACK ON. THIS IS AN EXTREMELY DANGEROUS FUNCTION OF THE VEHICLE AND COULD EASILY RESULT IN DEATHS. I WANTED YOU TO BE AWARE OF THIS. I HAVE NEVER DONE THIS AGAIN DUE TO THE RESULTS OF THAT INCIDENT. THE DATE ON THIS INCIDENT IS AN ESTIMATE. I HAVE NO IDEA WHEN THIS HAPPENED. JUST KNOW IT WAS LAST YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174862December 1, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
DT*: THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE HESITATED AND SPUTTERED BADLY. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHO DETERMINED THAT THERE WAS A CRACK IN THE MANIFOLD, AND THAT THE NUMBER 4 HEATER COIL HAD FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168954September 22, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
DT*: THE CONTACT STATED AN INDEPENDENT SERVICE MECHANIC FOUND A MILKY SUBSTANCE IN THE RADIATOR COOLANT RESERVOIR INDICATING A PROBLEM WITH THE INTAKE MANIFOLD. THE ENGINE TEMPERATURE WAS RUNNING HIGH AS WELL. A SERVICE DEALER OFFERED TO CHECK FOR LEAKS, BUT INFORMED THE CONTACT THE WARRANTY HAD EXPIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145854December 21, 2005
EQUIPMENT:OTHER:LABELS, EQUIPMENT
MY COMPLAINT IS IN REGARDS TO MY EMPLOYER. I AM A POLICE OFFICER AND I THINK THE VEHICLES WE ARE USING ARE BEING MADE UNSAFE BY THE ADDITION OF EXTRA EQUIPMENT. THE DEPT. HAS ADDED COMPUTERS, SHOTGUNS THAT ARE MOUNTED OVERHEAD AND CAUSING OFFICERS TO HIT THERE HEADS, NOT TO MENTION WHAT MIGHT HAPPEN IF ONE IS INVOLVED IN AN ACCIDENT. THEY HAVE ALSO SHUT OFF ARE AIR BAGS, BECAUSE THE COMPUTERS ARE SIDE MOUNTED AND ARE NOT AIR BAG COMPATABLE. THEY HAVE ALSO INSTALLED VIDEO CAMERAS AND RADAR UNITS THAT HANG FROM REARVIEW MIRRORS. THESE MOUNTS ARE NOT SECURE AND OFTEN FALL OFF. I HAVE COMPLAINED TO MY BOSSES AND UNION REPS. NO ONE CARES, IN FACT I WAS TOLD "THE DEPT. DOES NOT TAYLOR MAKE POLICE CARS." SEVERAL OFFICERS HAVE ALREADY HURT THEMSELVES ON THESE EXTRAS. I JUST WANT A SAFE VEHICLE.I DO NOT NO WHO ELSE TO TURN TO. I HAVE ALSO LODGED A COMPLAINT WITH OSHA. PLEASE ADVISE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115091March 14, 2005
EXTERIOR LIGHTING:HEADLIGHTS
WHILE DRIVING AT NIGHT HEADLIGHTS FAILED FOR ABOUT TWO MINUTES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106383January 15, 2005
ENGINE AND ENGINE COOLING:COOLING SYSTEM
IN JUNE 2004, WHEN MY 2000 CROWN VICTORIA HAD 37082 MILES ON IT, THE AIR CONDITIONER FAILED TO BLOW COLD AIR; THE VEHICLE WAS INSPECTED BY FORD QUALITY CARE IN GAITHERSBURG, MD, WHERE IT WAS DETERMINED THAT THE PROBLEM WAS ASSOCIATED WITH THE COMPRESSOR AND THE DRYER, BOTH OF WHICH WERE REPLACED. THE COMPRESSOR (PART #F3AZ-19V703-AARM - $391.59) AND DRYER (PART #YW1Z-19C836-AA - $139.30) ALONG WITH OTHER SMALLER PARTS WERE REPLACED FOR $543.12, AND LABOR BROUGHT TO TOTAL BILL TO $1010.62. I ASKED THAT THE PARTS BE RETURNED, BUT WAS TOLD THEY WERE CORE AND COULD NOT BE RETURNED. HAD THE FAILURE OCCURRED 1083 MILES EARLIER I ASSUME IT WOULD HAVE BEEN COVERED UNDER THE WARRANTY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106386January 15, 2005
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
IN JANUARY 2005, WHEN MY 2000 FORD CROWN VICTORIA HAD 41573 MILES ON IT, THE HEATER FAN FAILED TO BLOW WARM AIR. A LOCAL SERVICE GARAGE IN GAITHERSBURG, MD TESTED THE SYSTEM AND DETERMINED THAT THE BLOWER CONTROL MODULE HAD MALFUNCTIONED. THE MODULE WAS REPLACED (PART #XW1H-19E624-AB, MADE IN BRAZIL, $95.88), AND LABOR TO REPLACE THE MODULE BROUGHT THE TOTAL BILL TO $259.27. IT SHOULD BE NOTED THAT ONLY 4000+ MILES EARLIER THE COMPRESSOR AND DRYER HAD BEEN REPLACED TO PROVIDE COOL AIR DURING THE SUMMER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080282July 1, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHILE PULLING OUT OF A PARKING SPACE, A LOUD POP SOUNDED AND THE VEHICLE STALLED . THE DEALER STATED THE SPARK PLUG STRIPPED OUT OF THE CYLINDER HEAD. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079779June 24, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
WHILE PARKED WITH THE ENGINE RUNNING SMOKE CAME FROM UNDER THE HOOD. CONSUMER NOTICE WATER LEAKING OUT OF THE INTAKE WHEN OPENING THE HOOD. THIS OCCURRED BECAUSE THE INTAKE CRACKED AT THE HEATER HOSE. MECHANIC DETERMINED THAT THE INTAKE CRACKED BECAUSE IT WAS MADE OUT OF PLASTIC.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073895May 19, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE APPLYING THE ACCELERATOR PEDAL VEHICLE SUDDENLY ACCELERATED. CONSUMER WAS NOT ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND CRASHED INTO A TREE. DRIVER SUSTAINED FIRST DEGREE BURNS, AND WAS TAKEN TO A HOSPITAL. BOTH AIRBAGS DEPLOYED. VEHICLE WAS TOWED TO A DEALER FOR INSPECTION. BUT DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10072408May 11, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
PLASTIC INTAKE CRACKS AT HEATER HOSE CONNECTION. THIS IS A POLICE CAR WHICH CAN IDLE FOR LONG PERIODS AT A TIME.THIS CONDITION LEAKS ANTIFREEZE INTO THE WELL OF THE SPARK PLUG WHICH CAUSES A MISFIRE,AND THE CAR OVERHEATS IF NOT CONSTANTLY WATCHED.WE HAVE CHANGED MANIFOLDS AFTER CALLING FORD AND WE WERE TOLD ONLY A CRACK BEHIND THE ALTERNATOR WAS UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059794February 25, 2004
SUSPENSION:REAR
WHILE DRIVING 65 MPH REAR END OF VEHICLE DECREASED IN SPEED. CONSUMER COASTED VEHICLE TO SIDE OF HIGHWAY. DEALER SERVICED VEHICLE, AND DETERMINED REAR AXLE NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056352February 2, 2004
TIRES
THE TIRE FELL APART. THE RUBBER IS COMING OFF EXPOSING THE STEEL WALL AND LIFTING UP AROUND THE INSIDE EDGE OF TIRE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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