Ford Contour Complaints

3,154 consumer complaints on file.

#882354March 7, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER, ENGINE AND ENGINE COOLING
CONSUMER HAD TO REPLACE ENGINE DUE TO ENGINE COOLING FAN MALFUNCTIONING, CAUSING ENGINETO MELT. AND WAS REPLACED. PRESENTLY, CONSUMER HAD RECEIVED MANUFACTURER'S RECALL 00S44 FOR ENGINE COOLING FAN.*AK RECEIVED RECALL REGARDING WIRING HARNESS AND HAD REPAIRS, HOWEVER PROBLEM STILL EXISTS. DEALER REPLACED ENGIN DUE TO OVERHEATING VEHICLE SOON EXPERIENCED A BAD MISS AND POOR MILEAGE, DEALER THEN FOUND DEFECTIVE HEADS, HOWEVER MISS IN ENGINE WAS STILL PRESENT. DEALER STATED CAUSE WAS A CRACKED FLYWHEEL WITH BROKEN SENSORS. CONSUMER FEELS DEALER BROKE FLYWHEEL DURING ENGINE INSTALLATION. MISS IN ENGINE STILL NOT CORRECTED. DEALER FINALLY FOUND CAUSE TO BE TORQUE CONVERTER NOT SEALING CAUSING DAMAGE TO ADJUSTING SENSOR. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#882371March 7, 2001
ELECTRICAL SYSTEM:WIRING
WIRING HARNESS PROBLEMS ARE SAME SYMPTOMS AS MENTIONED IN INVESTIGATION # EA01001. HAS REPLACED WIRING HARNESS 8 TIMES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560217March 6, 2001
ENGINE AND ENGINE COOLING
THE ENGINE COOLING FAN BROKE PRIOR TO RECALL NOTICE 00V-367 CAUSING THE VEHICLE TO OVERHEAT, THE CONSUMER HAD TO HAVE A NEW ENGINE INSTALLED, CONSUMER REQUESTS REIMBURSEMENT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560236March 6, 2001
ENGINE AND ENGINE COOLING
THE DEALER HAD NO PARTS AVAILABLE TO FIX RECALL (00S44/00M13), WHEN THE CONSUMER REQUESTED THE RECALL LETTER BACK BUT THE TECHNICIAN SAID HE THREW IT AWAY NOW THE CONSUMER DOES NOT HAVE A RECALL NOTICE TO TAKE TO ANOTHER DEALER FOR REPAIR. NLM CONSUMER STATES HE IS STILL CONTINUING TO HAVE TRACKING CONTROL PROBLEMS WHEN IT RAINS OR WHEN VEHICLE IS TAKEN TO THE CAR WASH. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#882170March 6, 2001
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING, UNKNOWN OR OTHER
WHILE TRAVELING NOTICED ENGINE INDICATOR LIGHT CAME ON .VEHICLE WAS SERVICED. TECHNICIAN STATED VEHICLE WAS OVERHEATING AND NEEDED VALVE JOB .*AK CONSUMER IS CONCERNED THAT THE COMPONENT IN RECALL 00V367 MAY HAVE BEEN THE PROBLEM ALL ALONG AND YET HAD TO PAY FOR THE REPAIRS WITH THE VALVE AND GASKET, THE RECALL COMPONENT HAS FAILED 2 TIMES. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#882267March 6, 2001
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
AFTER DRIVING PARKED THE VEHICLE THEN WENT INSIDE OF HOUSE, THEN CAME BACK OUT TO VEHICLE AND FOUND OUT THAT VEHICLE WAS ON FIRE WITHOUT A PRIOR WARNING. BELIEVED THAT FIRE HAD STARTED FROM UNDERHOOD.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#560065March 5, 2001
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
THE CONSUMER PRESSED THE GAS PEDAL AND IT PROMPTLY FELL TO THE FLOOR, THE CONSUMER NOTICED PARTS ON THE FLOORBOARD. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741961March 5, 2001
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
BLOWER STARTED FUNCTIONING SPORADICALLY. TOOK TO A DEALER AND THEY REPORTED THAT THERE WAS A RESISTOR FAILURE IN BLOWER. FORD REFUSED TO ACKNOWLEDGE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#882031March 5, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
WHILE WATING FOR DEALERSHIP TO RECEIVE PARTS TO REPAIR RECALL #00V367000/ 00S44 FOR ENGINE COOLING SYSTEM. THIS VEHICLE SUFFERED A FIRE IN THE ENGINE COMPARTMENT. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#882041March 5, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
SINCE JUNE OF 2000 VEHICLE WAS RUNNING HOT. TOOK TO DEALER, AND THEY SAID IT WAS INTERNAL THEY COULD NOT FIX IT. IN FEBRUARY, WHOLE ENGINE WENT OUT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#882054March 5, 2001
ENGINE AND ENGINE COOLING:ENGINE
ENGINE BLOWER MOTOR SWITCH HAS CAUSED WIRE HARNESS TO BURN. FORD HAS EXTENDED WARRANTY ON VEHICLE. HOWEVER,VEHICLE HAS EXCEEDED MILEAGE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741854March 3, 2001
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
I HAD THE HEATER BLOWER FIXED UNDER WARRANTY ON FEB1,2000. ON NOV 17 2000, I HAD IT REPLACED AGAIN AT MY OWN COST. ON JAN 24, 2001 I HAD IT FIXED AGAIN. THIS TIME I HAD TO REPLACE THE FUSE BOX JUNCTION PANEL AS WELL. THIS HAS BEEN FIXED THREE TIME IN THE LAST 12 MONTHS. EVERYONE I KNOW WHO OWNS A CONTOUR HAS HAD THIS PROBLEM. I DON'T THINK I SHOULD HAVE TO PAY FOR A KNOWN DEFECT LIKE THIS. THEY WOULDN'T FIX IT UNDER THE RECALL THE LAST TWO TIMES BECAUSE I HAD OVER 72000 MILES ON IT AND I SPENT OVER 300.00 OF MY MONEY ON IT THE LAST TWO TIMES. THANK YOU FOR YOU TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741828March 2, 2001
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
HEAT/AC PROBLEM THE SAME, MY LAST BILL WAS $500. IT'S SUPPOSED TO BE FIXED THIS TIME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741836March 2, 2001
POWER TRAIN:MANUAL TRANSMISSION
PROBLEM STARTED AT 59000 MILES AND HAS WORSENED. HAS BEEN TO DEALER ON 3 DIFFERENT OCCASIONS AND TOLD THAT THIS IS "NORMAL FOR MILEAGE". DIFFICULTY ENGAGING GEARS 2,3,4 ESPECIALLY ON DOWN SHIFT. CAN NOT ENTER 4TH GEAR AT 50-55 MPH. CANNOT ENTER 3RD AT 40-45MPH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#881940March 2, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN SHIFT LEVER IS PLACED IN REVERSE VEHICLE HESITATES BEFORE ENGAGING INTO GEAR ITSELF. DEALER HAS NOT BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#881980March 2, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM
RECALL 00V367000/ COOLING FAN FAILURE. CONSUMER MADE APPOINTMENT FOR RECALL REPAIRS. LEFT VEHICLE AT DEALERSHIP ALL DAY, REPAIRS NOT PERFORMED DUE TO NO PARTS. WAS TOLD DEALER WOULD CALL WHEN PARTS CAME IN. 10 DAYS LATER, CONSUMER CALLED DEALER TO INQUIRE ABOUT PART. WAS TOLD PART WAS IN, AND GIVEN APPOINTMENT. VEHICLE WAS AT DEALER FROM 9:20 AM UNTIL 3:30 PM ON 2 MAR 2001, AND RECALL REPAIRS NOT PERFORMED. CONSUMER NEEDED VEHICLE AND LEFT DEALERSHIP. WHILE THERE SHE OBSERVED A WALK IN BEING TOLD HIS VEHICLE WOULD BE SERVICED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560028March 1, 2001
ENGINE AND ENGINE COOLING
CONSUMER RECEIVED RECALL 00V367, HOWEVER REPAIRS COULD NOT BE COMPLETED FOR ANOTHER WEEK DUE TO A LACK OF PARTS. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559985February 28, 2001
ENGINE AND ENGINE COOLING
THE CONSUMER BELIEVES HER VEHICLE EXPERIENCED RECALL (00V-367) FAILURE OF THE ENGINE COOLING FAN MOTOR PRIOR TO NOTICE RESULTING IN A VEHICLE FIRE. NLM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#559950February 28, 2001
ENGINE AND ENGINE COOLING
THE VEHICLE SUDDENLY OVERHEATED QUICKLY DAMAGING THE HEAD GASKET AND THERMOSTAT, THE CONSUMER BELIEVES SHE SHOULD BE REIMBURSED FOR REPAIR UNDER RECALL 00V-367, DEALER REFUSED REIMBURSEMENT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#881790February 28, 2001
ENGINE AND ENGINE COOLING
CONSUMER HAS TAKEN VEHICLE TO DEALERSHIP REGARDING RECALL 00V367000/MANUFACTURER RECALL 00S44/00M13/COOLING FAN FAILURE. DEALER WAS REFUSING TO PERFORM NECESSARY REPAIRS. *AK THE OWNER OF THE VEHICLE WAS DIED AND THE DAUGHTER BROUGHT IN THE VEHCILE FOR RECALL SERVICE. ORIGINAL DOCUMET WAS MISPLACED, BUT THE DAUGHTER HAD A COPY WHICH THE DEALER DECLINED TO ACCEPT. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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