Ford Contour Complaints

3,154 consumer complaints on file.

#886433April 23, 2001
SUSPENSION
LEFT STRUT SPRING BROKE, THEN 30 DAYS LATER RIGHT ONE BROKE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744363April 22, 2001
SUSPENSION:REAR:SPRINGS
FRONT COIL SPRINGS COVERED BY EXTENDED WARRANTY. REAR SPRINGS ARE SIMILAR AND SUBJECT TO THE SAME ENVIRONMENT. FAILURE OF REAR SPRINGS CAN BE HAZARDOUS ESPECIALLY IF VEHICLE IS USED FOR LIGHT TOWING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744373April 22, 2001
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
WE WERE DRIVING (ONE MILE FROM HOME) WHEN IT SOUNDED LIKE WE HAD A FLAT TIRE. I PULLED OVER AND CHECKED. TIRES WERE FINE. HEARD THUMPING AGAIN. TURNED CAR AROUND BECAUSE OF 87 YEAR OLD FATHER IN VEHICLE. SMOKE CAME THROUGH THE VENTS. I PULLED INTO THE DRIVEWAY. SMOKE CAME OUT FROM UNDER HOOD. HUSBAND WAS DOING YARD WORK. MY SON ADAM YELLED THAT THERE WERE FLAMES. MY HUSBAND RAN TO THE GARAGE AND GOT A FIRE EXTINGUISHER. PUT FIRE OUT. HAD TO CUT TWO WIRES TO STOP THE SMOKING AND SIZZLING. CONTACTED STATE FARM. A FIRE INVESTIGATOR SAID HE BELIEVES THAT THE WAY THE WIRES WERE ROUTED ONTO THE FIRE WALL, RUBBED AGAINST A SCREW THAT WAS STICKING OUT OF THE FIRE WALL AND OVER TIME WORE THE WIRE, CAUSING A FIRE.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#744381April 22, 2001
ELECTRICAL SYSTEM:WIRING
THE MAIN ELECTRICAL WIRES IN THE ENGINE COMPARTMENT ARE ALL PEELING. THE INSULATION OF ALL THE CONNECTORS ARE ALL DRY ROTTED, CAUSING NUMOURS ODB CODES TO POP UP. BECAUSE OF THE SHORT IN THE WIRES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744387April 22, 2001
SUSPENSION:FRONT
NO SUMMARY LISTED FOR ABOVE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744293April 20, 2001
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
THE LEFT FRONT COIL SPRING SNAPPED AND PIERCED THE DRIVERS SIDE TIRE LOCKING IT UP--UPON TAKING IT TO MY MECHANIC, IT WAS THE THIRD ONE IN A WEEK ON A FORD PRODUCT, UPON GOING TO THE DEALERSHIP THEY GROANED "ANOTHER ONE" THEY HAD ANOTHER CONTOUR IN THE SHOP WITH A SIMILAR PROBLEM--BROKEN SPRING, DON;T KNOW IF THEIRS PUNCTURED THE TIRE OR NOT--WE WERE LUCKY, IT HAPPENED RIGHT AFTER MY DAUGHTER PULLED INTO THE DRIVEWAY AND PARKED THE CAR--HAD IT HAPPENED ON THE OPEN ROAD THERE WOULD HAVE BEEN A SERIOUS ACCIDENT---IS THERE A RECALL ON THIS ITEM--I HAVE SINCE FOUND OUT THAT OTHER FORD PRODUCTS HAVE HAD THIS PROBLEM AND THERE WAS A SHIELD INSTALLED TO PREVENT THE SPRING FROM MAKING CONTACT WITH THE TIRE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744316April 20, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
DURING AUGUST, 2000, I WAS DRIVING FROM MARIETTA, GA TOWARD STONE MOUNTAIN, GA AND HAD GONE FROM I-285 TO 85 NORTH. THE TIME WAS APPROXIMATELY 7:00 AS I HAD NOT LONG GOTTEN OFF OF WORK WITH THE INTENTION OF DRIVING SAID VEHICLE TO STONE MOUNTAIN. TRAFFIC WAS MOVING PRETTY SLOWLY--SOMETIMES COMING TO A COMPLETE HALT. AFTER DRIVING AWHILE I NOTICED SOME WHITE SMOKE COMING FROM MY ENGINE. IT SCARED ME PRETTY BADLY AND I ATTEMPTED TO GET OVER ON THE SIDE OF THE ROAD. I DID FINALLY SOME TO A STOP ON THE LEFT SIDE OF I-85. I WAS STRANDED WITH NO MOBILE PHONE. I HAD TO WAIT ON THE HIGHWAY BY MYSELF FOR SOMETIME BEFORE GETTING INTO SAFETY. WHAT I LEARNED AFTER HAVING MY VEHICLE TOWED TO BOTH A DEALERSHIP, THEN AN AUTO REPAIR SHOP THAT MY VEHICLE HAD OVERHEATED AND BLOWN A "HEAD." I RECEIVE AN ESTIMATE FROM COBB GALLERIA AUTOMOTIVE IN SEPTEMBER, 2000 FOR A MINIMUM OF $2,400 NEEDED IN ORDER TO FIX THE ENGINE. AFTER DOING SOME RESEARCH I HAVE LEARNED THERE WAS A RECALL ISSUED REGARDING NHTSA CAMPAIGN NO 00V367000 , WITH OWNER NOTIFICATION DATE BEING JANUARY 2000. I NEVER RECEIVED THIS RECALL; HOWEVER, I BELIEVE I SHOULD HAVE. FURTHER, I BELIEVE THE OVERHEATING WHICH OCCURRED IN AUGUST OF 2000 IS A RESULT OF TIGHTENING OF THE ENGINE COOLING FAN MOTOR BEARINGS, AND THE RESULTING OVERHEATING. I AM ATTEMPTING TO FIND OUT ANY AND ALL INFORMATION PERTAINING TO ANY DEFECTS FROM 95 FORD CONTOURS WHICH MAY HAVE BEEN A CAUSE FOR MY OVERHEATING. I AM INTERESTED IN BEING COMPENSATED FROM FORD MOTOR COMPANY FOR COVER COST OF REPAIR, AND TO MITIGATE THE DANGER I WAS PUT IN WHILE STRANDED ON THE HIGHWAY, AS WELL AS HARDSHIP WHICH I HAVE ENDURED BECAUSE I WAS NOT FINANCIALLY ABLE TO PAY FOR THE EXPENSIVE COST OF REPAIRS. PLEASE REPLY BACK OR WRITE TO JOYCE GOURDINE, 2101-A POWERS FERRY ROAD, MARIETTA, GA 30067. THANK YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744319April 20, 2001
SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:LEAF
I OWN A 1995 FORD CONTOUR SE, 2.5L V6, WITH A MANUAL TRANSMISION. I AM A MEMEBER OF A CAR ENTHUSIASTS CLUB CALLED THE CONTOUR ENTHUSIASTS GROUP. AFTER READING A POST IN THE WEB SITE ABOUT BOKEN REAR SPRINGS I THOUGHT THAT MAYBE THE NOISE I HAD BEEN HEARING COMING FROM THE REAR OF MY CAR MIGHT BE THAT MY SPRINGS WERE BROKE. UPON INSPECTION I FOUND BOTH THE RIGHT AND LEFT REAR SPRINGS TO BE BROKEN IN ALMOST THE SAME EXACT SPOT. I HAVE YET TO REMOVE THEM BUT THEY LOOK TO BE BROKEN ATLEAST A FULL REVALUTION UP THE SPRING. I HAVE NEVER HAD A CAR THAT THE SPRINGS BROKE ON. AND FROM WHAT I HAVE BEEN READING ON THE CEG WEBSITE IT SEEMS TO BE A VERY COMMON PROBLEM. I FEEL THIS COULD BE A VERY DANGEROUS SITUATION IF THESE WERE TO FAIL WHILE DRIVING AND CUT DOWN A TIRE. HERE IS THE WEB ADDRESS FOR THE THREAD ABOUT BROAKEN SPRINGS HTTP://CONTOUR.ORG/FORUMS/FORUM3/HTML/002627.HTML AND THE ADDRESS FOR THE CONTOUR ENTHUSIASTS GROUP WEB PAGE HTTP://WWW.CONTOUR.ORG/ THERE ARE OTHER POSTS ABOUT BROKEN SPRINGS IN THE "PROBLEMS" FORUM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886380April 20, 2001
ENGINE AND ENGINE COOLING:ENGINE
WAS DRIVING VEHICLE WHEN IT SUDDENLY STALLED OUT FOR NO REASON. HAD NO PRIOR WARNING OF ANY PROBLEMS. VEHICLE CAN BE RESTARTED AFTER WAITING FOR A WHILE. HAS TAKEN VEHICLE TO DEALERSHIP AT LEAST 6 TIMES FOR STALLING, BUT CAUSE OF PROBLEM COULD NEVER BE LOCATED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886317April 19, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM
WHILE DRIVING ENGINE OVERHEATED. THEN, TOOK VEHICLE TO DEALER. DEALER FOUND OUT THAT PROBLEM WAS WITH WATER PUMP THAT MALFUNTIONED, AND CAUSED OVERHEATING.*AK THE EMPELLOR FELL APART CAUSING THE ENGINE TO OVER HEAT. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886349April 19, 2001
STEERING
WHILE DRIVING AT ANY GIVEN SPEED AND MAKING A TURN TO LEFT, CAR DOESN'T TURN LEFT. THEN, WHEN TURNING WHEEL SLIGHTLY MORE, VEHICLE WILL MAKE A SHARP TURN TO LEFT, CAUSING VEHICLE TO GET OUT OF THE INTENDED LANE TOWARDS VARIOUS OBJECTS, WHICH COULD RESULT IN A CRASH IF HITTING LEFT WALL OF FREEWAY. TO PREVENT A CRASH, CONSUMER MUST "FORCE" WHEEL TO RIGHT BECAUSE IT WILL NOT CORRECT ITSELF IF JUST LETTING GO. THIS DEFECT OCCURS EVERY TIME CONSUMER TURNS VEHICLE TO LEFT, AND IS ESPECIALLY BAD DURING WET CONDITIONS. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886271April 18, 2001
SEAT BELTS:FRONT:RETRACTOR
PASSENGER'S SEAT BELT HAS BECOME JAMMED WITHIN RETRACTING MECHANISM, AND WOULD NOT RELEASE, CAUSING SEAT BELT TO BECOME INOPERABLE. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886056April 17, 2001
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
WHILE TRAVELING HEARD A NOISE AROUND FRONT TIRE. WHILE PULLING IN DRIVEWAY NOTICED A PICE OF COIL SPRING. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886114April 17, 2001
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
CONSUMER TOOK VEHICLE FOR MANUFACTURER'S RECALL 99MO3. VEHICLE WAS EXPERIENCING POOR TRACTION CONTROL, AND ABS LIGHTS WERE ON CONSTANTLY. DEALER SAID WIRING HARNESS COULD CAUSE IT NOT TO WORK. DEALER WON'T DO RECALL BECAUSE TITLE WAS BRANDED. DEALER WAS WOOD HOUSE FORD IN BLAIR NE. PHONE NO. 402-926-4126. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886162April 17, 2001
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING
CONSUMER WAS TRAVELING ON HIGHWAY AND TEMPERATURE LIGHT CAME ON, AND ENGINE GASKET BLEWOUT. HAD VEHICLE TOWED TO DEALERSHIP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744105April 16, 2001
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
ALTERNATOR DOES NOT CHARGE PROPERLY THEREFORE HAVING TO BE REPLACED OFTEN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885939April 16, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
OVERDRIVE LIGHTS CONTINUALLY COMES ON AND WOULD NOT GO OFF. TRANSMISSION WILL NOT ENGAGE, AND ALLOW CONSUMER TO DRIVE VEHICLE. TOOK VEHICLE TO DEALERSHIP. TOLD CONSUMER THAT TRANSMISSION FLUID WAS BURNED OUT, AND TRANSMISSION WOULD NEED TO BE REPLACED. ALSO, GEAR SHIFT HAD TO BE FORCED INTO PLACE IN ORDER TO OPERATE VEHICLE. CONSUMER TOLD VEHICLE WAS NOT PART OF ANY RECALL LISTED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744035April 14, 2001
STEERING
THE TEMPERATURE GAUGE IN THE INSTRUMENT PANEL CONTINUALLY READS ABOVE THE RED ZONE. THE CAR HAS BEEN CHECKED AND IS NOT OVERHEATING. THERE HAS BEEN A TECHNICAL REPORT FILED ON THIS AND IT IS A KNOWN PROBLEM. THIS COULD BE DANGEROUS IF THE VEHICLE WAS TO OVERHEAT BECAUSE THE DRIVER WOULD NOT BE ABLE TO KNOW.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743978April 13, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
WE HAD THIS VEHICLE FOR 3 YRS AND DURING THOSE YEARS WE HAVE COME ACROSS A NUMBER OF PROBLEMS WITH IT.AFTER THE FIRST FEW MONTHS OF PURCHASE THE VEHICLE WAS UNABLE TO SHIFT INTO THE PROPER GEAR, IT WOULD GET STUCK ON PARK AND WE WERE UNABLE A DRIVE IT A NUMBER OF TIMES.WE THEN PROBLEMS WITH THE TIRES IN WHICH ONE OF THE FRONT TIRE SPLIT , WE THEN REPLACE ALL FOUR. WE THEN HAD PROBLEMS WITH THE HEATER AND FRONT LIGHTS. AFTER SEEING ALL THE NEGATIVE REPORTS OTHERS HAVE GIVEN ON THIS PARTICURLAR VEHICLE ONLINE WE FEEL THIS IS A VERY UNSAFE VEHICLE TO DRIVE.WE HAVE MAJOR CONCERNS AS TO WHETHER WE SHOULD EVEN PUT THIS VEHICLE ON THE ROAD WITHOUT HAVING AN INVESTIGATION DONE.WE TOOK THE VEHICLE TO THE DEALER AND WE COULDN'T BELIEVE THEIR ATTITUDE, THEY SHOWED NO CONCERN TO OUR PROBLEM AND PROCEEDED TO GIVE US A QUOTE FOR 2200. TO GET A NEW TRANSMISSION. WHEN WE ASKED IF THERE WERE ANY RECALLS ON THIS VEHICLE THEY STATED NO. WE THEN SAW A RECALL ON THE TRANSMISSION ONLINE, SO WE CONTACTED FORD CUSTOMER SVC IN WHICH THEY THEN SAID THAT OUR VIN NUMBER WASN'T INCLUDED ON THIS RECALL. WE EXPLAINED THAT WE WERE HAVING THE SAME PROBLEMS THIS RECALL STATED. THEY IN TURN CALLED THE MANAGER AT CROWELL'S WHO STATED THAT HE DIDN'T OFFER ANY DISCOUNT BECAUSE OF OUR ATTITUDES.HE THEN OFFER TO CHARGE 495.FOR A NEW TRANSMISSION PLUS 200.FOR ANY SERVICE CHARGE, ALSO A 28. PER DAY RENTAL. WHEN WE ASKED WHY HE LOWERED HIS PRICE SO DRASTICALLY THEY STATED THAT IF THE WORK WAS OVER 2200. THAT WAS THE AMOUNT OF THE DISCOUNT(1500.) HOWEVER, SHE ALSO STATED THAT IF OUR VEHICLE WAS OVER 75,000 MILES IT DID NOT APPLY TO US. SO WE ARE LEFT WITH NO VEHICLE TO DRIVE NO WAY OF PAYING THIS AMOUNT OF MONEY AND TO OUR SURPRISE A VEHICLE WITH SO MANY RECALLS IT SHOULDN'T TO BE ALLOW ON THE ROAD.I FEEL WE SHOULD GET OUR MONEY BACK BEING THAT THIS VEHICLE IS TOO UNSAFE FOR MY FAMILY TO BE IN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744019April 13, 2001
SUSPENSION:REAR:SPRINGS
BOTH REAR COIL SPRINGS BROKEN. SEE WWW.CONTOUR.ORG AND GO TO THE PROBLEMS FORUM FOR MORE COMPLAINTS ABOUT THIS. THIS IS A SERIOUS SAFETY ISSUE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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