Ford Contour Complaints

3,154 consumer complaints on file.

#892005July 5, 2001
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONER BLOWER WILL ONLY WORK ON LOW, IF TURNING IT UP HIGH, IT DOES NOT WORK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891915July 3, 2001
SEAT BELTS:FRONT:RETRACTOR
WHILE DRIVING 5 MPH 3 YEAR OLD RELEASED SEATBELT, APPLIED BRAKE, AND SEATBELT WRAPPED AROUND CHILD'S NECK. CONSUMER TRIED TO GET SEAT BELT OFF CHILD'S NECK, BUT IT KEPT RETRACTING, CHOKING THE CHILD. SHE FINALLY HAD TO CUT SEAT BELT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891934July 3, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
RECALL 98 V 233 000/SHIFT LEVEL DAMAGE: REPORTING DIFFICULTY WITH SHIFTING OUT OF GEAR FROM PARK POSITION AND/OR INDICATOR NOT CORRECTLY INDICATD ACTUAL GEAR POSITION. MANUFACTURER WAS NOTIFIED, AND INFORMED CONSUMER THAT VEHICLE WAS NOT COVER UNDER THAT RECALL. PROVIDE ANY FURTHER INFORMATION ON THIS MATTER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747757July 3, 2001
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
I SHIFTED FROM PARK INTO REVERSE, THERE WAS 2 LOUD BANGS AND MY WHEELS FROZE. THE FRONT PASSENGER COIL SPRING LET GO, SLASHING MY TIRE ON THE INSIDE AROUND THE WHEEL (BRAND NEW TIRE APPROXIMATELY 30 DAYS OLD), THE CAR FROZE. THERE IS A RECALL ON THE 1997 CONTOUR FRONT COIL SPRINGS. I CALLED FORD AND THEY MADE A REPORT BUT REFUSED TO PAY FOR THE REPAIRS TO THE CAR. NOT EVEN 60 MINUTES PRIOR TO THIS EVENT I WAS DRIVING ON I-95 AT A SPEED OF 65MPH. IF THIS HAPPENED WHILE I WAS IN TRANSIT THE CAR WOULD HAVE FROZE CAUSING ME TO SPIN OUT OF CONTROL, POSSIBLY CAUSING MY DEATH. I FEEL ESPECIALLY WITH A RECALL ON THE 1997 CONTOUR THAT THIS PROBLEM REQUIRES FURTHER INVESTIGATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9002788July 2, 2001
SUSPENSION
SUSPENSION PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891791July 2, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ENGINE AND ENGINE COOLING
WHEN DRIVING VEHICLE STALLED OUT AND OVERHEATED WITHOUT PRIOR WARNING, CAUSING ENGINE TO BURN UP. CONSUMER HAS CONTACTED THE DEALER. *AK CONSUMER STATES HER PROBLEM WAS EXACTLY WHAT RECALL 00V367 WAS FOR. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747643July 1, 2001
SEATS
REPLACEMENT SEAT TRACK STARTING TO FAIL, FEELING A "ROCKING" IN THE DRIVER SIDE SEAT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891672June 29, 2001
AIR BAGS, SEAT BELTS:FRONT:ANCHORAGE
ENTIRE AIR BAG SYSTEM FAILED TO DEPLOY UPON A FULL FRONTAL IMPACT. CONSUMER NOTED THAT FORD STATED THAT VEHICLE'S AIR BAGS ARE SPECIFIED TO DEPLOY AT 8 TO 14 MPH. CONSUMER CANNOT START VEHICLE UNTIL MOVING STEERING WHEEL UP AND DOWN WITH THE KEY IN IGNITION. CONSUMER HAS CONTACTED DEALER. *AK SEAT BELT FAILED ALSO. *NLM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#891755June 29, 2001
AIR BAGS:FRONTAL
CONSUMER WAS TRAVELING ON A BRIDGE AND A SUDDENTLY STOPPED FOR ANOTHER VEHICLE THAT JUMPED IN FRONT OF HIM. DUAL AIRBAG DIDN'T GO OFF, AND HIT VEHICLE FROM BEHIND. DEALERSHIP WAS AWARE OF PROBLEM.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#891622June 28, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, WHEELS:HUB, STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE, SEAT BELTS:FRONT:RETRACTOR, STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, ELECTRICAL SYSTEM, PARKING BRAKE, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TRANSMISSION HAS A DEFECT, THERE IS A SLIP WHEN YOU APPLYING GEARS. ALSO, BRAKE PEDAL GOES ALL THE WAY DOWN TO THE FLOOR, AND GRABS A LITTLE BIT. DEALERSHIP IS AWARE OF PROBLEM. BRAKES HAVE FAILED, ON ONE OCCASION CONSUMER ALMOST HIT A CHILD, BRAKE PEDAL SLIPS FROM UNDER FOOT. EMERGENCY BRAKE IS ONLY EFFECTIVE 50 PERCENT OF THE TIME. TRANSMISSION INTERMITTENTLY CHANGES GEARS ROUGHLY, AT TIMES JARRING OCCUPANTS IN THE VEHICLE. POSSIBLE ELECTRICAL PROBLEM: LIGHT OF THE CLOCK HAS BURNED OUT TWICE, CONSUMER STATES THERE ARE SHORTS IN THE DASHBOARD, CAUSING THE HEATER OR A/C TO ONLY HAVE ONE SPEED WORKING, DOME LIGHTS WORK INTERMITTENTLY, LIGHT UNDER DASH WORKS INTERMITTENTLY, WARNING BELL DOES NOT CHIME ALL THE TIMES IT SHOULD, CONSUMER STATES A SENSOR CAUSES HEATER TO ACT AS THE AC AND VICE VERSA. HINGES NOT MADE PROPERLY, CAUSING DOOR MOVEMENT WHILE OPENING/CLOSING, DOES NOT STOP WHEN IT SHOULD. SEAT BLET RETARCTION DOES NOT HAVE ENOUGH ELAST, CAUSING IT NOT TO RETRACT PROPERLY, HAS GOTTEN CAUGHT IN THE DOOR JAM. ALARM SYSTEM HAS FAILED. WHEEL COVER CRACKED WHEN A TIRE WAS BEING CHANGED AND ANOTHER ONE FELL OFF, CONSUMER WAS NOT AWARE OF THE TIME OR PLACE IT FELL OFF. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561784June 27, 2001
ENGINE AND ENGINE COOLING
THE ENGINE COOLING FAN FAILED PRIOR TO RECALL NOTICE 00V-367 RESULTING IN A FIRE UNDER THE HOOD WHILE IN MOTION. NLM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#891374June 27, 2001
SEAT BELTS:FRONT:BUCKLE ASSEMBLY, SEAT BELTS:FRONT:ANCHORAGE
DRIVER' S AND PASSENGER'S SIDE REAR SEAT BELTS ARE INOPERABLE. SEAT BELT LATCHES HAVE FALLEN COMPLETELY APART WHICH PREVENTS THE LATCH FROM BUCKLING IN HOUSING MECHANISM. *AK FRONT SEAT BELTS WERE RECALLED FOR SAME PROBLEM. DEALER REPLACED TWICE AND HAVE NO PROBLEMS. REAR SEAT BELTS WERE NOT RECALLED SO THEY WERE NOT REPLACED. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891382June 27, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM:WIRING
WHILE DRIVING VEHICLE OVERHEATS. CONSUMER HAS CONTACTED DEALER. DEALER REFUSED TO REPLACE BURNED WIRING UNDER WARRANTY. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891422June 27, 2001
ENGINE AND ENGINE COOLING:ENGINE
WITHIN 55,000 MILES ENGINE MOUNTS HAVE BROKEN, CAUSING VEHICLE TO VIBRATE, AND ENGINE TO RISE WHEN ACCELERATING. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891492June 27, 2001
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
ENGINE CHECK LIGHT CAME ON BEFORE VEHICLE STARTED OVERHEATING. DEALER STATED IT WAS WIRING HARNESS, BUT NO WARRANTY WILL COVER IT. CONSUMER INSISTED MORE INFORMATION THAT DEALER DIDN'T GIVE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747495June 27, 2001
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891331June 26, 2001
STEERING:HYDRAULIC POWER ASSIST SYSTEM, STEERING:HYDRAULIC POWER ASSIST:PUMP
CONSUMER WAS TRAVELING ABOUT 55MPH ON HIGHWAY AND VEHICLE VEERED INTO LEFT TO AVOID DEBRIS IN STREET. CONSUMER LOST CONTROL OF VEHICLE , STEERING WAS UNCONTROLABLE, AND THEN VEHICLE STRAIGHTENED OUT ON ITS OWN. DEALERSHIP WAS AWARE OF PROBLEM.*AK DEALER REPLACED BELT AND TOOK VEHICLE FOR A TEST DRIVE AND COULD NOT DUPLICATE PROBLEM. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747399June 26, 2001
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, AIR BAGS:SIDE/WINDOW
THE DEALERSHIP ADMITED THAT A TECHNICIAN LEFT A WIRE LOOSE WHEN THEY INSTALLED A NEW MOTOR IN MY CAR. THEY WERE REPAIRING ALL DAMAGE DUE TO THE FIRE. THEY DID NOT. MY SON HAD AN ACCIDENT 4 MONTHS LATER. WHEN THE AIRBAGS DEPLOYED, THE PASSANGER SIDE AIRBAG WAS BURNT AND MELTED, THEREFORE NEVER COMPLETELY DEPLOYING.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#747433June 26, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
MY CONTOUR CONTINUES TO STALL WHILE DRIVING. I WAS FIRST TOLD BY DEALER SERVICE THAT IT WAS THE FUEL PUMP, THEN THE FUEL FILTER, AND FINALLY THAT IT WAS A SENSOR. THIS VEHICLE SEEMS TO STALL WHEN MY GAS GAUGE IS CLOSE TO A QUARTER TANK OF GAS. I JUST GOT THIS CAR OUT OF THE SERVICE DEPT. 4 DAYS AGO, NOW IT IS STILL STALLING AND THE ENGINE LIGHT IS ON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891013June 22, 2001
UNKNOWN OR OTHER
VINYL IS ROLLING UP ON THE VEHICLE'S DASHBOARD. IT'S GETTING CLOSE TO PASSENGER'S SIDE AIR BAG, WHICH MAY OR MAY NOT DEPLOY. CONSUMER HAS YET TO CONTACT DEALER. *AK CONSUMER HAS CONTACTED DEALER AND SEVERAL OTHERS WHO REFUSED TO DO ANYTHING. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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