Ford Contour Complaints

3,154 consumer complaints on file.

#10058165February 14, 2004
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL
THIS IS A COMPLAINT ON A 1996 FORD CONTOUR. WITHIN 15-20 AFTER MY DAUGHTER DROVE TO WORK ON THE INTERSTATE, THE CAR BURST INTO FLAMES. SHE HAD ALREADY GOTTEN INSIDE HER JOB. IT OCCURRED ABOUT 8:25.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10057145February 13, 2004
STRUCTURE
DASH BOARD IS CURLING UP FROM WINDSHIELD AREA, DEFROSTER DOES NOT WORK AS WELL, GRILL IS DETACHED ALSO. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058116February 13, 2004
SEATS:FRONT ASSEMBLY:RECLINER
DRIVER SEAT LEFT SIDE SNAPPED ( NOT THE HINGE ) WHILE ENTERING MY CAR. CAUSING IT TO FALL BACK, MAKING IT UNSAFE TO DRIVE WITHOUT REPLACING SEAT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057998February 12, 2004
EQUIPMENT
POP UP CUP HOLDERS ARE VERY FLIMSY. THE CUP HOLDERS MAY CAUSE BEVERAGE TO TIP OVER WHILE DRIVING. THIS RESULTS IN DRIVER'S ATTENTION MOMENTARILY TAKEN AWAY FROM THE ROAD, WHICH COULD RESULT IN AN ACCIDENT. CONSUMER FEELS THE CUP HOLDERS SHOULD BE MORE STATIONARY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057924February 11, 2004
ELECTRICAL SYSTEM:WIRING
INTERMITTENTLY TRANSMISSION WENT IN AND OUT OF OVERDRIVE BY ITSELF. WHEN THIS FAILURE OCCURRED AND THE SYSTEM FAILED TO CORRECT ITSELF VEHICLE WAS TAKEN TO A DEALERSHIP. DEALER DETERMINED THAT AN ELECTRICAL MALFUNCTION AFFECTED THE SPEED CONTROL SENSOR, AND THE SENSOR NEEDED TO BE REPLACED. THE ELECTRICAL FAILURE WAS CAUSED BY WIRING HARNESS PLASTIC INSTALLATION DISINTEGRATING AND FALLING OFF. MANUFACTURER ISSUED AN EXTENDED WARRANTY ON THIS PART, BUT CONSUMER'S VEHICLE WAS OVER THE WARRANTY MILEAGE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057352February 9, 2004
SERVICE BRAKES, AIR, SUSPENSION:FRONT:WHEEL BEARING, INTERIOR LIGHTING, STEERING:LINKAGES:TIE ROD ASSEMBLY
DASH WAS REPLACED, BUT IT WAS INSTALLED IMPROPERLY. ALSO, AIR CONDITIONING SYSTEM HAS LEAK, AND WILL BE REPLACED NEXT SPRING. *LA VEHICLE HAS HAD THE FOLLOWING REPAIRS OR REPLACEMENTS: WHEEL BEARINGS, BRAKES, TIE RODS, DASHBOARD, INTAKE MANIFOLD, PASSENGER REAR STRUTS, LEFT FRONT DOME LAMP SWITCH, LEFT FRONT SPEAKERS, AND OYGEN SENSOR.*MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056762February 8, 2004
AIR BAGS:FRONTAL
I OWN A 1999 FORD CONTOUR WITH A HORRIBLY WARPED DASHBOARD. THERE WAS NEVER A RECALL, ONLY A COURTESY CALL TO COME TO FORD AND HAVE IT FIXED. I BROUGHT IT INTO MY LOCAL DEALER, WHO DID NOT HAVE ANOTHER DASH TO REPLACE. THEY HAD TO ORDER IT. WHEN I CALLED BACK SEVERAL MONTHS LATER, THEY TOLD ME THAT TIME HAD EXPIRED AND THEY SENT THE DASH BACK TO FORD AND THERE WAS NOTHING I CAN DO. THIS WARPED DASH IS DANGEROUS, INTERFERES WITH MY FIELD OF VISION, THE DEFROSTER WON'T WORK PROPERLY AND NOW IS INTERFERING WITH THE PASSENGER SIDE AIRBAG. I WANT YOU TO KNOW ABOUT THIS EARLY IN CASE OF AN ACCIDENT. THIS CAR WAS BOUGHT NEW IN 1999 BY ME AND ONLY HAS 35K MILES ON IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056666February 6, 2004
STRUCTURE
DASHBOARD ON 1999 FORD CONTOUR HAS BUCKLED AND THERE WAS A CUSTOMER SATISIFACTION RECALL FOR THE WORK AND WAS NEVER TOLD THERE WAS AN EXPIRATION AND I WANT TO HAVE IT FIXED AND FORD WILL NOT. THE VEHICLE IS NOT SAFE TO DRIVE BECAUSE THE VIEW IS BLOCKED.*AK
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10057576February 5, 2004
ELECTRICAL SYSTEM
THE VEHICLE'S BLOWER SWITCH CAUGHT FIRE AROUND THE STEERING COLUMN. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10057363February 2, 2004
ELECTRICAL SYSTEM
WHEN THE HEADLIGHTS WERE TURNED ON THEY OPERATED PROPERLY BUT THE TAIL LIGHTS AND INTERIOR LIGHTS DID NOT. THIS VEHICLE WAS RECALLED AND REPAIRED FOR THIS PROBLEM ON 10/19/1999. RECALL# 99V103000 SUBJECT: HEADLIGHT SWITCH/WIRING HARNESS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055708January 22, 2004
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, EXTERIOR LIGHTING:TAIL LIGHTS
VEHICLE IS WITHOUT DASH LIGHTS AND TAIL LIGHTS. DEALERSHIP WILL NOT HONOR RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070793January 15, 2004
POWER TRAIN, UNKNOWN OR OTHER
THIS PROBLEM IS NOT FIXED. THE TRANSMISSION GOES OUT OF GEAR AT ABOUT 60 MILES AN HOUR (OD TRANSMISSION) AND THE VEHICLE "BANGS AND SPUDDERS". ADDITIONAL, THE TEMPERTURE GAUGE HAS ALWAYS RUN HOT AND YET THE VEHICLE SEEMS TO BE FIND- MAKES IT DIFFICULT TO KNOW IF THE VEHICLE IS OVERHEATING. THE TRANSMISSION PROBLEM IS GOING TO BECOME MORE COSTLY. CONCERNING THE TRANSMISSION- I DO LIVE IN MARYLAND AND AM REQUIRED TO HAVE A VEHICLE EMISSIONS INSPECTION THAT HAS THE VEHICLE PUT ON A DEVICE THAT TAKES THE VEHICLE TO HIGH SPEEDS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071143January 15, 2004
AIR BAGS, SEAT BELTS
I WAS REAR ENDED INTO ANOTHER CAR ON OCT.29 2002 AND NIETHER THE AIR BAG WORKED AS WELL AS THE SEATBELT DID NOT LOCK. I HAD HEAD, NECK, AND BACK INJURIES AT THAT TIME. I DID'T QUESTION THESE THINGS NOT WORKING BECAUSE I WAS NOT HIT HARD. OCT. 27,2003 I WAS INVOLVED IN THE EXACT SAME TYPE OF ACCIDENT ONLY THIS TIME I WAS HIT HARD FROM BEHIND AND HIT THE CAR INFRONT OF ME HARD. AGAIN NOTHING WORKED AND THIS TIME THE POLICE EVEN QUESTIONED THE AIR BAG. AGAIN I HAVE INJURIES TO MY FACE, HEAD, NECK, SHOULDER, AND BACK BUT TO WHAT EXTENT I DO NOT KNOW YET. I WAS AT A COMPLETE STOP IN BOTH ACCIDENTS AND HIT STRAIGHT ON IN THE REAR. IN 2002 I HIT THE CAR IN FRONT STRAIGHT ON AND NOW IN 2003 I HIT THE FRONT CAN WITH THE CENTER TO PASSENGER SIDE. MY CAR IS SAID TO BE TOTALED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10071152January 15, 2004
EQUIPMENT, EXTERIOR LIGHTING, FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
SINCE I TOOK THE OWNERSHIP OF MY 99 FORD CONTOUR SVT, IT HAS BEEN NOTHING BUT TROUBLE. I WANT TO KEEP THIS SHORT, SO I WILL BREIFLY TELL YOU OF THE PROBLEMS I HAVE ENCOUNTERED. IN LESS THAN 2 YEARS THIS HAS ALL HAPPENED. FOG LIGHTS HAVE GONE OUT, TWICE. CV AXIS BOOT HAD TO BE REPLACED DUE TO FLAWED MANUFACTURING. ABS SYSTEM FAILURE, REAR WINDOW DEFROSTER WENT OUT. ITS ON ITS 3RD FUEL PUMP. VERY TOUGH STARTS WHEN ITS COLD, STOCK ALARM MALUFUCTION, RIGHT REAR TAIL LIGHT WENT OUT, LEFT FRONT SPEAKER WENT OUT, DRIVERS DOOR HANDLE MALUFUCTION, THE DASH CAME UP FROM THE WINDSHIELD BACK ABOUT 6". HONESTLY THERE IS MORE, I AM TRYING TO PULL ALL THIS FROM MEMORY. TO CONCLUDE I WOULD LIKE TO SAY THAT I WILL NEVER OWN A FORD AGAIN. EVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071340January 15, 2004
ENGINE AND ENGINE COOLING, POWER TRAIN, FUEL SYSTEM, GASOLINE, EQUIPMENT:ELECTRICAL
WE HAVE A 1998 FORD CONTOUR. THE CHECK ENGINE LIGHT GOES ON. IT FIRST CAME ON IN OCT 01 WE TOOK IT TO THE FORD GARAGE IN DELHI. THEY SAID IT NEEDED A CAM SENSOR/ SOLENOID SPROCKETS ETC. SINCE THAT WAS A LOT OF MONEY WE DECIDED TO TAKE IT TO CANADIAN TIRE TO SEE WHAT THEY THOUGHT. THEY THOUGHT IT WAS A CAM SENSOR. WE HAD THEM PUT THAT IN. $58. MILEAGE 111346. IT WORKED FINE FOR A COUPLE WEEKS. WE COMPLAINED TO FORD AND FOUND OUT ABOUT THE AWA.. AFTER WARRANTY ADJUSTMENT. THIS HAD NOT BEEN MENTIONED EARLIER. SO WE A NEW SOLENOID SPROCKET ETC. PUT IN BY FORD,, (JAN /02) . HOW IT CAME TO THAT MILEAGE WHEN CTC HAD IT BACK IN NOV/ 01 AND THEN IT WAS* 11134*???? THEY ALSO HAD IT IN DEC AND THE MILEAGE WAS 112279.) THAT BAFFLES ME. THE CHECK ENGINE LIGHT WAS TO SURFACE AGAIN. MY DAUGHTER HAD THE CAR AT SCHOOL SO SHE WAS FINALLY ABLE TO TAKE IT TO OUR GARAGE IN MAY/28/02 AT THAT TIME THE GARAGE CHECKED #3 CYLINDER CAUSE OF OUR CHECK ENGINE CONCERNS.. COST 39.10. NOTHING WAS DONE AT THAT TIME. THE ENGINE LIGHT CONTINUED TO STAY ON. FINALLY WE TOOK IT IN AGAIN ON OCT 24TH AND ANOTHER CAM SENSOR WAS PUT ON. $144.46. MILEAGE 130776. ON NOV,.5TH /02 TOOK IT IN AGAIN AND THEY SAID IT WOULD REQUIRE AN EXHAUST CAMSHAFT AND SOLENOID GASKETS AND SEALS. WE AGAIN ASKED ABOUT THE AWA AND THEY SAID NO IT WAS NO LONGER COVERED. THEY SAID THAT THE LAST SOLENOID WAS ONLY COVERED FOR 20,000 KM. HAD THEY DETECTED THE PROBLEM BACK IN MAY WHEN WE BROUGHT IT IN AND HAD THEY WRITTEN DOWN THE CORRECT MILEAGE THEN IT WOULD HAVE BEEN COVERED UNDER WARRANTY. SINCE WE DID NOT REALLY FEEL THAT THE SOLENOID ( AND REALLY DIDN'T WANT TO PAY $1000 FOR FIXING IT AND THEN FINDING OUT THAT THERE MIGHT BE ANOTHER PROBLEM) WAS THE PROBLEM, SINCE WE HAD ALREADY HAD THAT REPLACED ONCE WE CONSIDERED TAKING IT TO A GUY THAT USED TO WORK AT FORD. (HIS WIFE DRIVES A CONTOUR) HE CHECKED THE CAR FOR SURGES. SCAN TESTED IT TRIED VARIOUS COMPUTER PARTS RECHECKED VALVE. ETC,, BUT IT ALL PROVED NEGATIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069333January 15, 2004
ENGINE AND ENGINE COOLING, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, UNKNOWN OR OTHER, POWER TRAIN, SERVICE BRAKES, HYDRAULIC, EQUIPMENT:ELECTRICAL
THIS CAR HAS LESS THAN 70000 MILES ON IT. WE HAD TROUBLE WITH THE FUEL DOOR, FRONT WHEEL BEARINGS, BRAKES, DOOR HANDLES, TRANSMISSION, ELECTRIC WINDOWS, AND NOW AS A SPECIAL TREAT THE ENGINE FAILED. THIS CAR HAS BEEN THE WORST INVESTMENT THAT MY WIFE AND I HAVE EVER MADE. I HAVE HAVE OWNED SEVERAL CARS AND TRUCKS WITH 200000 PLUS MILES ON THEM AND NONE OF THEM HAVE EVER BEEN AS PROBLEMATIC AS THIS AUTOMOBILE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069436January 15, 2004
ENGINE AND ENGINE COOLING, SUSPENSION
THE CAR HAS ALWAYS RUN HOT AND I HAVE HAD THE COMPRESSOR FIXED AND A MONTH LATER I KNOW HAVE A BURNT OUT BLOWER MOTOR THAT SEEMS TO BE A COMMON PROBLEM. I NEVER WAS NOTIFIED ABOUT THE RECALL AND THAN WAS TOLD I MISSED THE CUT OFF DATE TO FILE FOR A REPAIR, BOTTOM LINE I WASNT COVERED. I ALSO BROUGHT MY CAR IN A DAY BEFORE MY WARRANTY WAS UP AND THEY DIDNT HONOR IT, I WAS TOLD IT WAS TOO LATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069482January 15, 2004
ENGINE AND ENGINE COOLING, POWER TRAIN
ENGINE BLOWS WITH NO WARNING TRANY GOES WHILE GOING UPHILL AT 25 MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069714January 15, 2004
SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, FUEL SYSTEM, GASOLINE, WHEELS, POWER TRAIN, UNKNOWN OR OTHER, STEERING, ENGINE AND ENGINE COOLING, EQUIPMENT:ELECTRICAL
I'M A HEARING IMPAIRED DRIVER/OWNER OF FORD '95 CONTOUR GL (LOW-INCOMER, AVERAGE $21,000 A YEAR). I'VE BOUGHT THIS CAR IN 1997 FROM A MINNEAPOLIS-AREA FORD DEALERSHIP (QUALITY AUTO DEALERSHIP IN BLOOMINGTON, MINNESOTA). AT THE TIME, I HAD LESS THAN $10,000 TO PAY FOR A RECENT USED CAR(ONE THAT IS WITHIN 2-3 YEARS AFTER IT CAME ON THE MARKET). I TRIED OUT FEW CARS AND THE WHITE 1995 FORD CONTOUR GL. THE DEALER INSISTED THAT '95 FORD CONTOUR GL WAS A GOOD BUY AT AN AFFORDABLE PRICE. I WAS WILLING TO TRADE UP MY OLD CAR TO REDUCE THE PRICE BUT IT WAS STILL TOO HIGH FOR ME SINCE IT DIDN'T INCLUDED OTHER FEES LIKE THE TITLE AND REGISTRATION LICENSE. AFTER A SHORT, PERSUASIVE NEGOTIATION, I GOT THE DEALER TO AGREE TO MARK DOWN TO $9995 AND I ACCEPTED THAT. SO I BOUGHT THE CAR. AFTER A FEW DAYS, I WAS EXPERIENCING A PROBLEM WITH IT, SO I HAD IT TOWED BACK TO THE DEALERSHIP AND LATER TOLD ME THAT THE WHOLE ENGINE WAS BAD AND NEED TO BE REPLACED. I WAS STUNNED BUT THEY WERE WILLING TO DO THE REPAIR FOR FREE. IT TOOK ME A WEEK TO GET MY CAR BACK. EVERYTHING WENT FAIRLY FINE FOR THE NEXT COUPLE YEARS. IN 1999, THE AIR-CONDITIONER IN MY CAR STOPPED WORKING AND IT WAS TOO EXPENSIVE TO REPAIR AT THE TIME. I MOVED TO COLUMBUS, OH IN JAN. 2000. FOR THE LAST 3 YEARS, THAT CAR HAS BECOME A TROUBLE FOR ME. ONE REPAIR AFTER THE NEXT. THE BIGGEST REPAIR COST I'VE PAID OUT WAS $2060.43 TO REPLACE A FLYWHEEL. I HAVE TRIED TO TAKE GOOD CARE OF MY CAR BY TAKING IT TO JIFFY LUBE FOR OIL/CHECK-UPS EVERY 3-6 MONTHS FAITHFULLY AND I'M STILL HAVING TROUBLE WITH MY CAR. RIGHT NOW, IT IS AT ANOTHER FORD SERVICE BECAUSE THERE MAY BE DEFECTED WIRING COILS IN MY CAR (A DEALER RECALL THAT I'M NOT AWARE OF). I HAVE KEPT ALL THE SERVICE MAINTENANCE PAPERS IN FILE FOR ALL THE REPAIRS AND SERVICES ON MY CAR. I WANTED A NEW CAR AND I'M NOT VERY HAPPY. I'M TIRED OF PAYING FOR THE REPAIRS. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069777January 15, 2004
UNKNOWN OR OTHER, STRUCTURE, POWER TRAIN
MY 1998 CONTOUR IS AT 128,225 MILES. THE PROBLEMS THAT I HAVE EXPERIENCED WITH THE CAR ARE THE FOLLOWING: -THE HEADLIGHTS GO OUT OF AIM AND MOISTURE COLLECTS IN THE HEADLAMP AND WHEN THE MOISTURE DRIES IT LEAVES A FILM ON THE INSIDE OF THE LENS. THE BRIGHTNESS OF THE HEADLIGHTS IS TERRIBLE. I CAN BARELY SEE AT NIGHT EVEN WHEN IT IS A CLEAR NIGHT. I HAVE HAD SEVERAL NEAR MISSES. I ALMOST HIT A MAN ON A BICYCLE THE OTHER NIGHT. HE HAD REFLECTORS ON HIS BIKE BUT I DIDN'T SEE HIM TILL I WAS RIGHT UP BEHIND HIM. I HAVEN'T HAD THIS FIXED BECAUSE I CAN'T AFFORD TO PAY TWO FOUR HUNDRED DOLLARS FOR A NEW PAIR OF HEADLAMPS. I HAVE BEEN ACTUALLY LOOKING IN SALVAGE YARDS. -ANOTHER THING IS THE TRANSMISSION. IT SHIFTS OUT HARD BETWEEN FIRST AND SECOND GEARS. NOW IT JERKS WHEN I GO UP HILLS OR WHEN I LET OFF OF THE GAS PEDAL. I FIGURE IF I TAKE IT TO THE FORD DEALERSHIP THEY WILL TELL ME THAT I HAVE TO REPLACE IT. -THE NEXT THING IS THE DRIVERS SEAT. THE SEAT TRACK ITSELF HAS RUST ON SOME OF THE PARTS. THE DRIVER SEAT IS THE ONLY ONE WITH THE RUST PROBLEM. WHEN YOU SIT IN THE SEAT IT ROCKS SIDE TO SIDE (FROM DOOR TO CENTER CONSOLE). THIS SCARES ME BECAUSE I READ SOMEONE ELSE'S COMPLAINT AND HE SAID HE WAS HIT FROM BEHIND AND THE SEAT AND THE TRACK ITSELF BROKE ON HIM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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