Ford Contour Complaints

3,154 consumer complaints on file.

#865683July 19, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
TRANSMISSION PLASTIC FLOOR SHIFT GEAR INDICATOR CRACKED. CONSUMER WAS NOT ABLE TO TELL WHAT GEAR IT WAS IN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#553095July 18, 2000
UNKNOWN OR OTHER
CHECK THE ENGINE LIGHT CAME ON REPEATDLY AFTER BEING FIXED. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865627July 18, 2000
AIR BAGS:SIDE/WINDOW
REPORTING ON TWO DIFFERENCE OCCASIONS WHEN AIR BAG DEPLOYED ON PASSENGER'S SIDE, CAUSING FRONT WINDSHIELD TO SHATTER. WOULD LIKE TO KNOW WHAT CAN OR WILL BE DONE ON THIS MATTER, DEALER AND MANUFACTURER WERE NOTIFIED. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725589July 17, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THE PART FOR THIS CAR IS BACK ORDERED AS OF TODAY NO PART AVAILABLE. CAR IS NOT OPERATIVE. BACKORDER IS WHO NATION AND CANADA. PAYING FOR A VEHICLE THAT YOU CAN'T EVEN USE. NO SAFETY DEFECT LISTED IN SUMMARY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725598July 17, 2000
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TOOK VEHICLE TO DEALER TO HAVE PROBLEM RESOLVED, GAVE INFO ON TSB ABOUT PROBLEM ABSOLUTELLY NOTHING WAS DONE TO VEHICLE. CABLE ASSEMBLY AT BLOWER RESISTOR MELTED WHILE A/C WAS RUNNING EARLIER THIS AFTERNOON. WILL DEFINITELY HAVE A DISCUSSION WITH DEALER TOMORROW. THERE ARE TWO TSB'S ON BLOWER MOTORS IN THE 98 CONTOUR. WHY DOESN'T THE DEALERS KNOW HOW TO CHECK TO SEE IF THEY APPLY TO A PARTICULAR VEHICLE. I INFORMED THE ASST SERVICE MANAGER OF THE TSB'S ON MY VEHICLE 99M07 & 99M08 BOTH OF WHICH DEAL WITH BLOWER AND BLOWER RESISTOR PROBLEMS. SEEMS MY TRIP TO GARY SMITH THIS DATE WAS A WASTE OF TIME AND ALMOST A WASTE OF MY VEHICLE. THERE COULD HAVE EASILY BEEN AN ELECTRICAL FIRE DUE TO THE OVERHEATING CABLE ASSEMBLY AND BLOWER RESISTOR. MAYBE NHTSA CAN HELP RESOLVE THIS PROBLEM BEFORE SOMEONE GETS HURT!!!!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725419July 14, 2000
ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
MY CAR DIED, AFTER PULLING OVER I NOTICED SMOKE COMING FROM THE BACK LEFT SEAT. CALLED FIRE DEPT. THEY SAID REAR WIRE HARNESS CAUGHT ON FIRE. TOWED TO MATT FORD, BUCKNER, MO. OF WHICH THEY SAID THERE WAS NO RECALL, I CALLED FORD 1-800-392-3673 AND WAS TOLD RECALL 99M30 MIGHT COVER IT, BUT IT IS UP TO THE SERVIE MANAGER AT FORD. MATT FORD WILL NOT LOOK AT IT UNTIL MY INSURANCE ADJUSTER LOOKS AT IT. PLEASE HELP!!! COULD I GET A COPY OF THAT RECALL? AND HOW?*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#865414July 14, 2000
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
INTERMITTENTLY WHEN HORN BLOWS THERE IS A BURNT WIRE SMELL, AND THE HORN BECOMES INOPERABLE. DEALER HAS BEEN NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865433July 14, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
WHILE DRIVING IN HOT WEATHER NOTICED SMOKE COMING FROM THE ENGINE. THEN SAW COOLING FAN ON FIRE. *AK *ML
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#865374July 13, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
AT TIME OF ACCELERATION TRANSMISSION WILL SWITCH GEARS AND WILL JUMP. FORD DOES NOT WANT TO TAKE RESPONSIBILITY FOR THIS PROBLEM. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865348July 13, 2000
AIR BAGS:FRONTAL
DRIVERS SIDE AIRBAG IS LOOSE AND CONSUMER CAN STICK HAND BEHIND AIRBAG. CONSUMER IS SCARED AIRBAG MAY DEPLOY AND INJURE SOMEONE. TWO WEEKS LATER WHILE DRIVING AT 50 ANOTHER DRIVER HIT CONSUMER'S VEHICLE FROM THE FRONT AND AIRBAGS DIDN'T DEPLOY.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#725328July 12, 2000
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DRIVERS SIDE DOOR GLASS EXPLODED FOR NO APPARENT REASON. NOT HIT BY ANY OBJECT. AIR CONDITIONING ON. OUTSIDE TEMPERATURE 80F. LAST DRIVEN 3 HOURS BEFORE. LETTER SENT TO FORD (COPY AVAILABLE ON REQUEST) STATING MY BELIEF THAT GLASS WAS DEFECTIVE. FORD RESPONDED THAT THEY WEREN'T RESPONSIBLE FOR EXPLODING GLASS, THAT IT WAS BETWEEN ME & MY INSURANCE CO. THIS WAS AN ALMOST NEW CAR WHICH WAS NOT EXPOSED TO REPEATED CYCLES OF HOT WEATHER NOR WAS IT HIT BY ANYTHING. I BELIEVE A POTENTIAL PRODUCT DEFECT EXISTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725341July 12, 2000
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
MY UNDERSTANDING IS THERE IS SUPPOSEDLY 4 CATALYTIC CONVERTERS ON THE 1998 CONTOUR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865318July 12, 2000
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
PE00023, WIRING HARNESS WHICH CONNECTS TO THE FAN SHORT CIRCUIT AND CAUSED A FIRE. THERE IS AN IMPROVEMENT CAMPAIGN 99M03 WHICH STATES THAT THEY WILL FIX THE WIRING HARNESS. BUT, FORD IS TRYING TO COVER UP THE DEFECT. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#865327July 12, 2000
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A HEAD-ON COLLISION IN WHICH BOTH AIR BAGS FAILED TO DEPLOY. ESTIMATED SPEED WAS NOT DETERMINED AT THAT TIME. MANUFACTURER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725277July 11, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN I TRIED TO MAKE A SUDDEN STOP THE REAR WHEELS LOCKED, THE CAR SPUN ABOUT 90 DEGREES AND HIT A BRIDGE.AIR BAGS BOTH DEPLOYED, I WAS INJURED AND TAKEN TO A HOSPITAL. THERE WAS A RECALL OF THIS VEHICLE FOR THIS PROBLEM IN APRIL 2000 BUT I WAS NOT SENT A RECALL NOTICE. I RECEIVED A RECALL NOTICE ON 6-23-2000 AFTER COMPLAINING TO FORD; FORD DID NOT FULFILL THEIR OBLIGATION TO NOTIFY ME OF THIS SAFETY RECALL. MY COMPAINT IS TWO-FOLD: FIRST, FORD HAS PRODUCED A DEFECTIVE PRODUCT AND IS RESPONSIBLE FOR DAMAGES CAUSED BY THIS PRODUCT, AND SECOND, FORD FAILED TO NOTIFY ME IN A TIMELY MANNER ABOUT THIS DEFECT SO THAT I COULD HAVE THE DEFECT CORRECTED. I HAVE SUFFERED MINOR PERSONAL INJURY, VEHICLE REPAIR EXPENSES, ADDED INSURANCE PREMIUMS (FUTURE), TRIP INTERUPTION, AND LOSS OF USE OF THE VEHICLE FOR APPROXIMATELY 30 DAYS. WHEN I CONTACTED FORD BY TELEPHONE I WAS OFFERED KIND CONVERSATION BUT NO EXPLANATION FOR THEIR NEGLIGENCE, NO OFFER TO COMPENSATE ME FOR DAMAGES, AND NO OTHER CONTACT AT FORD WHO COULD RESPOND TO MY COMPLAINT.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#865230July 11, 2000
FUEL SYSTEM, GASOLINE:DELIVERY
VEHICLE HAS BEEN IN SHOP FOR ONE MONTH AND MECHANIC CAN NOT TELL CONSUMER WHY IT CONTINUES TO STOP IN TRAFFIC. HOWEVER, MECHANIC SAID THAT WHOLE FUEL LINE NEEDS TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865257July 11, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE GOT HOT WHEN IT CAME TO COMPLETE STOP. IF CONSUMER SHIFTED GEAR INTO REVERSE AND APPLIED GAS PEDAL, VEHICLE WOULD TURN OFF. VEHICLE TURNED ON AND OFF INTERMITTENTLY. VEHICLE DOESN'T TURN OFF IF THE VEHICLE IS COLD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865131July 10, 2000
SUSPENSION:REAR:SPRINGS
REAR COIL SPRINGS BROKEN IN 3 PIECES ON DRIVER'S SIDE. DEALER AND MANUFACTURER NOTIFIED, AND INFORMED CONSUMER THAT VEHICLE WAS NOT COVER UNDER A RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865005July 7, 2000
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE, EQUIPMENT:APPLIANCE:AIR CONDITIONER
NO COOL AIR COMES FROM DRIVERS SIDE AIR CONDITIONING SYSTEM. TOOK VEHICLE TO DEALER FOR 3000 MILE SERVICE, CONSUMER THEN TOLD DEALER OF PROBLEM WITH AIR CONDITIONER. THEY ATTEMPTED TO CORRECT PROBLEM, BUT WERE UNABLE TO REMEDY THE PROBLEM. HEAD QUARTERS IN DETROIT TOLD DEALER TO TAKE OUT THE WHOLE FRONT DASHBOARD. THEY REMOVED THE HEATER ER BOX TRANSFER, STILL COULD NOT REMEDY THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724960July 5, 2000
VEHICLE SPEED CONTROL
THE ENGINE RPM'S DO NOT DROP FAST ENOUGH TO ENABLE A SMOOTH GEAR CHANGE. I COMPLAINED ABOUT THIS PROBLEM WHEN THE CAR WAS NEW BUT THEY SAID NOTHING WAS WRONG. NOW IT HAS 125000 ON IT AND STILL DOES THE SAME THING. THE ENGINE RPM'S DO NOT DROP FAST ENOUGH TO ENABLE A SMOOTH GEAR CHANGE. IF YOU TRY TO CHANGE GEARS BEFORE THE ENGINE HAS SLOWED DOWN THE GEARS WILL GRIND. YOU HAVE TO HOLD THE CLUTCH IN FOR 3 - 4 SECONDS BEFORE YOU ARE ABLE TO MAKE A SMOOTH GEAR CHANGE. IF YOU ARE TRYING TO ACCELERATE UP TO HIGHWAY SPEEDS AND HAVE TO WAIT SO LONG IN BETWEEN SHIFTS IT IS HARD TO ACCELERATE SMOOTHLY AND QUICKLY WHICH CAN GET A PERSON REAR ENDED AROUND HERE WHILE ATTEMPTING TO ENTER THE INTERSTATE. ALSO THE HEAT THAT COMES FROM UNDER THE HOOD IS VERY HOT, AND HAS CAUSED THE PAINT ON THE HOOD TO START CRACKING. THE ENGINE HAS NEVER OVERHEATED, AND HAS NEVER BEEN ABOVE THE HALFWAY POINT IN THE NORMAL ENGINE OPERATING RANGE (ACCORDING TO THE GUAGE). BUT THE HEAT HAS CAUSED THE PAINT ON THE HOOD TO CRACK. I ALSO RECIEVED A RECALL NOTICE FROM FORD TO HAVE THE WIRING HARNESS UNDER THE HOOD IN THE ENGINE COMPARTMENT REPLACED BUT WHEN I CALLED PHIL LONG FORD IN COLORADO SPRINGS I WAS TOLD THAT OUT VEHICLE HAD TO MANY MILES ON IT AND THERFORE DID NOT QUALIFY FOR THE NEW WIRING HARNESS UNDER THE HOOD IN THE ENGINE COMPARTMENT. ON THE RECALL NOTICE IT STATES THAT THE FAULTY WIRING HARNESS CAN CAUSE A FIRE, AND IS DUE TO THE HIGH HEAT PRESENT UNDER THE HOOD. FORD HAS STILL REFUSED TO REPLACE IT DUE TO THE HIGH MILEAGE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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