Ford C-Max Service Bulletins (2015)

98 manufacturer communications on file.

April 26, 2017•Document ID: 10109026
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 46548
Date Added:
August 1, 2017
Manufacturer:
FORD
Summary
Some 2013-2015 C-MAX vehicles may exhibit an illuminated MIL with DTC U1030 after module reprogramming is performed on the powertrain control module (PCM) and built on or before 21-May-2015. ID vehicle and open a new Integrated Diagnostic System (IDS) vehicle session. Select Module Programming > As-built > battery energy control module (BECM). When IDS prompts to obtain module part numbers, select Yes. Once data has downloaded, perform PMI on the BECM and confirm the U1030 clears after on-demand self testing the BECM. For claiming, use causal part 10B687 and applicable labor operations in section 10 of the service labor time standards (SLTS).
Associated Products (3)
2015 Ford C-Max 2014 Ford C-Max 2013 Ford C-Max
Associated Documents
- Download MC-10109026-0001.pdf↗
April 26, 2017•Document ID: 10109023
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL
Mfr Comm. #:
SSM 46545
Date Added:
August 1, 2017
Manufacturer:
FORD
Summary
Some 2014-2017 Focus/C-MAX vehicles when a replacement BCM is received for a service repair may include a white Keyless Entry Card. In an effort to consolidate the complexity of BCM's only the highest level will be available for service. If the vehicle has the Keyless Entry buttons on the left door B-pillar the card needs to stay with the vehicle and shared with the customer as the keyless entry codes have changed. If the vehicle was not built with the b-pillar touch pad, discard the card, as it has no function, and cannot be added to the vehicle. If the vehicle has the stick-on wireless key pad, that keypad has it's own card, and again discard the one that came with the service BCM.
Associated Products (8)
2017 Ford C-Max 2017 Ford Focus 2016 Ford C-Max 2016 Ford Focus 2015 Ford C-Max 2015 Ford Focus 2014 Ford C-Max 2014 Ford Focus
Associated Documents
- Download MC-10109023-0001.pdf↗
April 14, 2017•Document ID: 10109018
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 46534
Date Added:
August 1, 2017
Manufacturer:
FORD
Summary
Some 2013-2017 Fusion Hybrid Energi built on or before 24-Mar-2017, 2012-2016 Focus Electric and 2013-2016 C-MAX Energi and equipped with a TCU may exhibit inoperative remote features via MyFord Mobile app, discharged battery, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 with no modem electronic serial number (ESN) displayed. To correct, perform any open TCU field service actions (FSAs). If U0198 DTC remains, remove the TCU fuse for 5 minutes then reinstall prior to programming. Reprogram the TCU using Integrated Diagnostic System (IDS) release 104.05 or higher. An internet connection is required. Calibration files may also be obtained at www.motorcraftservice.com. For claiming, use causal part 14G229 and applicable labor operations in section 10 of the SLTS manual.
Associated Products (14)
2017 Ford Fusion 2016 Ford C-Max 2016 Ford Focus 2016 Ford Fusion 2015 Ford C-Max 2015 Ford Focus 2015 Ford Fusion 2014 Ford C-Max 2014 Ford Focus 2014 Ford Fusion 2013 Ford C-Max 2013 Ford Focus 2013 Ford Fusion 2012 Ford Focus
Associated Documents
- Download MC-10109018-0001.pdf↗
April 13, 2017•Document ID: 10108994
Service Bulletin/Repair Instructions
POWER TRAIN:AUTOMATIC TRANSMISSION; POWER TRAIN
Mfr Comm. #:
TSB 17-0039
Date Added:
August 1, 2017
Manufacturer:
FORD
Summary
Some 2013-2016 Fusion, MKZ and 2013-2016 C-Max vehicles equipped with an HF35 transmission and built on or before 15-Aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges including neutral when the vehicle is moving, but will not be present when the vehicle is stationary or in Park. Follow the Service Procedure steps to correct the condition.
Associated Products (12)
2016 Ford C-Max 2016 Ford Fusion 2016 Lincoln MKZ 2015 Ford C-Max 2015 Ford Fusion 2015 Lincoln MKZ 2014 Ford C-Max 2014 Ford Fusion 2014 Lincoln MKZ 2013 Ford C-Max 2013 Ford Fusion 2013 Lincoln MKZ
Associated Documents
- Download MC-10108994-0001.pdf↗
March 14, 2017•Document ID: 10100024
Service Bulletin/Repair Instructions
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Mfr Comm. #:
SSM 46454
Date Added:
May 22, 2017
Manufacturer:
FORD
Summary
SOME 2013-2017 C-MAX/FUSION ENERGI AND 2017 C-MAX/FUSION/MKZ HYBRID VEHICLES MAY EXHIBIT AN ILLUMINATED MIL WITH DIAGNOSTIC TROUBLE CODE (DTC) P04B5. THIS MAY BE DUE TO INADVERTENT ACTUATION OF THE FUEL DOOR RELEASE BUTTON BY THE CUSTOMER WHEN EXITING THE VEHICLE. IF THE FUEL FILLER DOOR IS NOT FULLY CLOSED AFTER A REFUELING EVENT, OR THE FUEL FILLER DOOR IS OPEN FROM ERRONEOUSLY PRESSING THE FUEL DOOR RELEASE BUTTON, A MESSAGE DISPLAYS DURING THE THIRD DRIVE CYCLE TO INDICATE THE FUEL FILLER DOOR IS NOT CLOSED AND THE DTC SETS. BEFORE PERFORMING WORKSHOP MANUAL DIAGNOSTICS, CONSULT THE CUSTOMER ABOUT THE POTENTIAL FOR ACCIDENTAL FUEL DOOR ACTUATION AND EXPLAIN THE NEED TO FULLY LATCH THE FUEL DOOR AFTER EVERY REFUELING EVENT.
Associated Products (11)
2017 Ford C-Max 2017 Ford Fusion 2017 Lincoln MKZ 2016 Ford C-Max 2016 Ford Fusion 2015 Ford C-Max 2015 Ford Fusion 2014 Ford C-Max 2014 Ford Fusion 2013 Ford C-Max 2013 Ford Fusion
Associated Documents
- Download MC-10100024-0001.pdf↗
February 17, 2017•Document ID: 10095616
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:STARTER ASSEMBLY
Mfr Comm. #:
TSB 17-0015
Date Added:
March 17, 2017
Manufacturer:
FORD
Summary
SOME 2013-2016 C-MAX ENERGI VEHICLES MAY EXHIBIT AN INTERMITTENT STALL/NO CRANK WITH A STOP SAFELY NOW WARNING MESSAGE IN THE INSTRUMENT PANEL CLUSTER (IPC), ILLUMINATED MALFUNCTION INDICATOR LAMP (MIL) WITH BATTERY ENERGY CONTROL MODULE (BECM) DIAGNOSTIC TROUBLE CODES (DTCS) U3012, P0B37 AND/OR SECONDARY ON-BOARD DIAGNOSTIC MODULE-C (SOBDM-C) P0A0A. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.
Associated Products (4)
2016 Ford C-Max 2015 Ford C-Max 2014 Ford C-Max 2013 Ford C-Max
Associated Documents
- Download MC-10095616-0001.pdf↗
February 9, 2017•Document ID: 10095781
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE
Mfr Comm. #:
SSM 46371
Date Added:
March 20, 2017
Manufacturer:
FORD
Summary
SOME 2012-2017 FOCUS ELECTRIC/2013-2017 CMAX ENERGI/FUSION ENERGI/2015-2017 MKC/MKZ/2016-2017 MKX AND 2017 CONTINENTAL VEHICLES OPERATING WITH A 3G TCU ON OR BEFORE 16-JAN-2017 MAY NOT RESPOND TO CUSTOMERS REMOTE COMMANDS VIA MYLINCOLN/MYFORD MOBILE PHONE APPLICATIONS. 2G NETWORKS WERE DECOMMISSIONED ON 16-JAN-2017. IF THE 3G TCU WAS OPERATING ON A 2G NETWORK, IT WILL NOT AUTOMATICALLY ATTEMPT TO RECONNECT TO THE REPLACEMENT 3G NETWORK. TO CORRECT, RESET THE TCU BY REMOVING ITS POWER FUSE FOR 5 MINUTES. IF THE CONCERN IS STILL PRESENT, FOLLOW NORMAL DIAGNOSTICS IN WORKSHOP MANUAL (WSM), SECTION 415-00. REFER TO PTS OASIS HOME PAGE FOR TCU VERSION IDENTIFICATION. FOR CLAIMING, USE CAUSAL PART 14G229 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL.
Associated Products (24)
2017 Ford C-Max 2017 Ford Fusion 2017 Lincoln Continental 2017 Lincoln MKC 2017 Lincoln MKX 2017 Lincoln MKZ 2016 Ford C-Max 2016 Ford Focus 2016 Ford Fusion 2016 Lincoln MKC 2016 Lincoln MKX 2016 Lincoln MKZ 2015 Ford C-Max 2015 Ford Focus 2015 Ford Fusion 2015 Lincoln MKC 2015 Lincoln MKZ 2014 Ford C-Max 2014 Ford Focus 2014 Ford Fusion+ 4 more
Associated Documents
- Download MC-10095781-0001.pdf↗
February 2, 2017•Document ID: 10095624
Service Bulletin/Repair Instructions
POWER TRAIN:MANUAL TRANSMISSION:SHIFT PATTERN INDICATOR
Mfr Comm. #:
SSM 46355
Date Added:
March 17, 2017
Manufacturer:
FORD
Summary
MULTIPLE 2014-2016 VEHICLES EQUIPPED WITH 6F35 TRANSMISSION AND BUILT ON 1-JAN-2014 AND THROUGH 31-DEC-2015 MAY EXHIBIT HARSH REVERSE ENGAGEMENT AND HARSH/DELAYED 3RD AND 5TH GEAR UP/DOWN SHIFTS WITH NO DTCS PRESENT. THIS MAY BE DUE TO A MECHANICALLY BINDING SHIFT SOLENOID B (SSB). VERIFY HARSH REVERSE AND 3RD AND 5TH GEAR SHIFT EVENTS ARE PRESENT. USING IDS, IDENTIFY THE BAND NUMBER OF SSB FOR USE WHEN ORDERING PARTS. REMOVE THE MAIN CONTROL. DISASSEMBLE AND THOROUGHLY CLEAN THE VALVE BODY AND SOLENOID BODY TO REMOVE ANY CONTAMINANTS. REPLACE SSB, REFER TO WORKSHOP MANUAL (WSM) SECTION 307-01. USING IDS, CLEAR TRANSMISSION ADAPTIVE TABLES. FOR CLAIMING, USE CAUSAL PART 7G383 AND APPLICABLE LABOR OPERATIONS IN SECTION 7 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL.
Associated Products (36)
2016 Ford C-Max 2016 Ford Edge 2016 Ford Escape 2016 Ford Explorer 2016 Ford Focus 2016 Ford Fusion 2016 Ford Taurus 2016 Ford Transit Connect 2016 Lincoln MKC 2016 Lincoln MKT 2016 Lincoln MKX 2016 Lincoln MKZ 2015 Ford C-Max 2015 Ford Edge 2015 Ford Escape 2015 Ford Explorer 2015 Ford Fiesta 2015 Ford Focus 2015 Ford Fusion 2015 Ford Taurus+ 16 more
Associated Documents
- Download MC-10095624-0001.pdf↗
January 11, 2017•Document ID: 10095163
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Mfr Comm. #:
SSM 46298
Date Added:
March 15, 2017
Manufacturer:
FORD
Summary
THE EV RANGE AFTER FULLY CHARGING A 2012-2016 FOCUS ELECTRIC, 2013-2016 C-MAX/FUSION ENERGI MAY VARY AFTER EACH CHARGING EVENT. THE WINDOW STICKER INDICATES 0-19 MILE RANGE FOR 2013-2016 CMAX/FUSION ENERGI. VARIATION OF EV RANGE MAY NOT INDICATE A BATTERY OR CHARGING CONCERN. EV RANGE IS SIMILAR TO THE DTE DISPLAY ON GASOLINE VEHICLES, EV RANGE WILL VARY WITH DRIVING/OPERATING CONDITIONS. CONDITIONS INCLUDE: EXTREME OUTSIDE TEMPERATURES, TERRAIN, DRIVING STYLE, CITY OR HIGHWAY DRIVING, TIRE PRESSURE, AND USE OF ACCESSORIES. IF THE CUSTOMER REPLACES THE LOW ROLL RESISTANCE TIRES WITH A MORE AGGRESSIVE TREAD THE RANGE WILL SUFFER. USING THE CABIN HEATER AND A/C, WHICH ARE ELECTRIC, WILL ALSO DECREASE EV RANGE. TO TEMPORARILY REMOVE THE IMPACT OF DRIVING/CLIMATE HISTORY, RESET THE LIFETIME SUMMARY OR DRIVING HISTORY BY USING THE SETTINGS MENU ON THE LEFT SIDE OF THE INSTRUMENT CLUSTER, UNDER DISPLAY
Associated Products (13)
2016 Ford C-Max 2016 Ford Focus 2016 Ford Fusion 2015 Ford C-Max 2015 Ford Focus 2015 Ford Fusion 2014 Ford C-Max 2014 Ford Focus 2014 Ford Fusion 2013 Ford C-Max 2013 Ford Focus 2013 Ford Fusion 2012 Ford Focus
Associated Documents
- Download MC-10095163-0001.pdf↗
January 10, 2017•Document ID: 10095154
Service Bulletin/Repair Instructions
ENGINE
Mfr Comm. #:
SSM 46295
Date Added:
March 15, 2017
Manufacturer:
FORD
Summary
TO HELP DIFFERENTIATE ENGINE OIL LEAKS FROM OTHER POSSIBLE SOURCES, A NEW WHITE-COLORED FLUORESCENT ENGINE OIL DYE IS AVAILABLE. WORKSHOP MANUAL (WSM), SECTION 303-00 HAS BEEN REVISED TO REFERENCE THE NEW WHITE-COLORED DYE. THE NEW WHITE FLUORESCENT DYE PROVIDES A DISTINCT WHITE GLOW TO IDENTIFY ENGINE OIL LEAKS. THE NEW WHITE FLUORESCENT DYE REQUIRES A PURE UV DIAGNOSTIC INSPECTION LAMP. THE WHITE-COLORED FLUORESCENT DYE AND PURE UV LAMP ARE NOW IN THE ROTUNDA CATALOG. DYE AND LAMP PART NUMBERS. GASOLINE ONLY DYE: 1 OUNCE BOTTLE 164-TP-33200601. DIESEL ONLY DYE: 8 OUNCE BOTTLE: 164-TP-3320-0008. PURE UV DIAGNOSTIC INSPECTION LAMP 164-TP8695 OR 164-R3748.
Associated Products (162)
2017 Ford C-Max 2017 Ford Escape 2017 Ford Expedition 2017 Ford Explorer 2017 Ford F-150 2017 Ford F-250 2017 Ford F-350 2017 Ford F-450 2017 Ford F-550 2017 Ford F-650 2017 Ford F-750 2017 Ford Fiesta 2017 Ford Flex 2017 Ford Focus 2017 Ford Fusion 2017 Ford Mustang 2017 Ford Transit 2017 Ford Transit Connect 2017 Lincoln Continental 2017 Lincoln MKC+ 142 more
Associated Documents
- Download MC-10095154-0001.pdf↗
December 5, 2016•Document ID: 10094770
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
15N04-S2
Date Added:
March 13, 2017
Manufacturer:
FORD
Summary
CERTAIN 2015 MODEL YEAR MKC AND MKZ VEHICLES EQUIPPED WITH THE RESERVE EQUIPMENT GROUP, AND CERTAIN 2012-2016 FOCUS ELECTRIC, C-MAX ENERGI, AND FUSION ENERGI VEHICLES - EMBEDDED MODEM REPLACEMENT.
Associated Products (16)
2016 Ford C-Max 2016 Ford Focus 2016 Ford Fusion 2015 Ford C-Max 2015 Ford Focus 2015 Ford Fusion 2015 Lincoln MKC 2015 Lincoln MKZ 2014 Ford C-Max 2014 Ford Focus 2014 Ford Fusion 2013 Ford C-Max 2013 Ford Focus 2013 Ford Fusion 2012 Ford C-Max 2012 Ford Focus
Associated Documents
- Download MC-10094770-0001.pdf↗
November 17, 2016•Document ID: 10095995
Service Bulletin/Repair Instructions
STEERING
Mfr Comm. #:
SSM 46210
Date Added:
March 20, 2017
Manufacturer:
LINCOLN
Summary
SOME 2010-2016 EPAS EQUIPPED VEHICLES MAY EXHIBIT STEERING RELATED NOISES. THE WORKSHOP MANUAL (WSM) DIAGNOSTIC PROCEDURES HAVE BEEN UPDATED IN SECTION 211-02. WHEN DIAGNOSING AND REPAIRING EPAS STEERING NOISES USE THE UPDATED PROCEDURES.
Associated Products (94)
2016 Ford C-Max 2016 Ford Edge 2016 Ford Escape 2016 Ford Expedition 2016 Ford Explorer 2016 Ford F-150 2016 Ford Fiesta 2016 Ford Flex 2016 Ford Focus 2016 Ford Fusion 2016 Ford Mustang 2016 Ford Taurus 2016 Ford Transit 2016 Lincoln MKC 2016 Lincoln MKS 2016 Lincoln MKT 2016 Lincoln MKX 2016 Lincoln MKZ 2016 Lincoln Navigator 2015 Ford C-Max+ 74 more
Associated Documents
- Download MC-10095995-0001.pdf↗
November 11, 2016•Document ID: 10095991
Service Bulletin/Repair Instructions
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
Mfr Comm. #:
SSM 46197
Date Added:
March 20, 2017
Manufacturer:
FORD
Summary
SOME 2013-2017 FOCUS/C-MAX VEHICLES EXHIBIT A FRAYED/CUT SHORT APPEARANCE AT THE FRONT EDGE OF THE HEADLINER NEAR THE WINDSHIELD. THIS IS A NORMAL CHARACTERISTIC OF THE HEADLINER AND NO REPAIRS SHOULD BE ATTEMPTED. ON 5 DOOR FOCUS(HATCHBACK) THE EXPOSED EDGE AT THE REAR LIFT GATE AREA MAY BE DUE THE HEM LIP OUT OF POSITION (BENT) PULLING THE WEATHER STRIP OUT OF POSITION, EXPOSING THE EDGE. THE HEM LIP CAN EASILY BE REPOSITIONED AND WILL KEEP THE HEADLINER EDGE COVERED BY THE WEATHER-STRIP, WITHOUT HEADLINER REPLACEMENT.
Associated Products (10)
2017 Ford C-Max 2017 Ford Focus 2016 Ford C-Max 2016 Ford Focus 2015 Ford C-Max 2015 Ford Focus 2014 Ford C-Max 2014 Ford Focus 2013 Ford C-Max 2013 Ford Focus
Associated Documents
- Download MC-10095991-0001.pdf↗
October 26, 2016•Document ID: 10091003
Service Bulletin/Repair Instructions
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Mfr Comm. #:
SSM 46153
Date Added:
February 9, 2017
Manufacturer:
FORD
Summary
SETTING THE CORRECT TIRE INFLATION PRESSURE IS AN IMPORTANT STEP IN THE PRE-DELIVERY PROCESS AND DURING ROUTINE MAINTENANCE INTERVALS. RECENT CUSTOMER CLINICS REVEALED THAT MOST EVERY VEHICLE IN THE CLINICS HAD THE TIRE PRESSURES SET INCORRECTLY. TIRE PRESSURES FROM THE FACTORY ARE NOT SET TO THE CORRECT SPECIFICATION. MAINTAINING THE CORRECT TIRE PRESSURE IS KEY TO THE RIDE CHARACTERISTICS OF THE VEHICLE AND AFFECTS RIDE QUALITY, HANDLING, LOAD CAPACITY AND TIRE WEAR. THE RECOMMENDED PRESSURE SETTINGS CAN BE FOUND ON THE TIRE INFORMATION LABEL IN THE DRIVER'S SIDE FRONT DOOR JAM. DO NOT USE THE TIRE PRESSURES LISTED ON THE SIDEWALL OF THE TIRES. MAINTAINING THE TIRE PRESSURE IS PART OF NORMAL MAINTENANCE. IT SHOULD BE RECHECKED MONTHLY, PER THE OWNER GUIDE AND DURING THE RECOMMENDED TIRE ROTATION INTERVALS.
Associated Products (78)
2017 Ford C-Max 2017 Ford Edge 2017 Ford Escape 2017 Ford Expedition 2017 Ford Explorer 2017 Ford F-150 2017 Ford F-250 2017 Ford F-350 2017 Ford F-450 2017 Ford F-550 2017 Ford F-650 2017 Ford F-750 2017 Ford Fiesta 2017 Ford Flex 2017 Ford Focus 2017 Ford Fusion 2017 Ford Mustang 2017 Ford Taurus 2017 Ford Transit 2017 Lincoln Continental+ 58 more
Associated Documents
- Download MC-10091003-0001.pdf↗
October 10, 2016•Document ID: 10090505
Service Bulletin/Repair Instructions
ENGINE
Mfr Comm. #:
TSB 16-0139
Date Added:
February 4, 2017
Manufacturer:
LINCOLN
Summary
SOME 2015-2016 F-150, C-MAX, EDGE, MKS, TAURUS, AND FLEX AND 2016 EXPEDITION, EXPLORER, ESCAPE, FUSION, MUSTANG, MKZ, MKX, NAVIGATOR, TRANSIT AND TRANSIT CONNECT VEHICLES EQUIPPED WITH A 2.0L, 2.5L, 3.5L OR 3.7L GASOLINE ENGINE AND BUILT ON OR BEFORE 31-MAY-2016 MAY EXHIBIT AN INTERMITTENT LOSS OF POWER AND/OR AN ILLUMINATED POWERTRAIN MALFUNCTION (WRENCH) LAMP WITH DIAGNOSTIC TROUBLE CODES (DTCS) P2111, P2112 AND/OR P2119 STORED IN POWERTRAIN CONTROL MODULE (PCM) MEMORY. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.
Associated Products (27)
2016 Ford C-Max 2016 Ford Edge 2016 Ford Escape 2016 Ford Expedition 2016 Ford Explorer 2016 Ford F-150 2016 Ford Flex 2016 Ford Fusion 2016 Ford Mustang 2016 Ford Taurus 2016 Ford Transit 2016 Ford Transit Connect 2016 Lincoln MKX 2016 Lincoln MKZ 2016 Lincoln Navigator 2015 Ford C-Max 2015 Ford Edge 2015 Ford Escape 2015 Ford Expedition 2015 Ford Explorer+ 7 more
Associated Documents
- Download MC-10090505-0001.pdf↗
October 5, 2016•Document ID: 10090514
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:STARTER ASSEMBLY
Mfr Comm. #:
SSM 46108
Date Added:
February 4, 2017
Manufacturer:
FORD
Summary
SOME 2013-2016 C-MAX PHEV VEHICLES MAY EXHIBIT AN INTERMITTENT STALL/NO CRANK WITH A STOP SAFELY NOW WARNING MESSAGE IN THE INSTRUMENT PANEL CLUSTER (IPC) WITH BATTERY ENERGY CONTROL MODULE (BECM) DTCS U3012,P0B37, AND/OR SECONDARY ON-BOARD DIAGNOSTIC MODULE C(SOBDMC) P0A0A. INSPECT LOW VOLTAGE INTERLOCK CIRCUITS, CYB03 AND CYB04 FOR AN INTERMITTENT SHORT TO GROUND. INSPECT THE CIRCUITS FOR WIRE CHAFING ON THE 10B689 HARNESS NEAR C4002 BETWEEN THE TRACTION BATTERY COVER PLATE AND THE TRACTION BATTERY, REMOVE THE AFFECTED CIRCUIT FROM THE CONNECTOR, APPLY HEAT SHRINK TUBING OVER THE CHAFED AREA OF THE CIRCUIT AND APPLY ANTI-ABRASION TAPE. SECURE THE 10B689 HARNESS TO PREVENT REPEAT OCCURRENCE. USE APPLICABLE LABOR OPERATIONS FROM SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL.
Associated Products (4)
2016 Ford C-Max 2015 Ford C-Max 2014 Ford C-Max 2013 Ford C-Max
Associated Documents
- Download MC-10090514-0001.pdf↗
September 30, 2016•Document ID: 10109079
Service Bulletin/Repair Instructions
SEAT BELTS:FRONT:RETRACTOR; SEAT BELTS
Mfr Comm. #:
SSM 46102
Date Added:
August 1, 2017
Manufacturer:
FORD
Summary
Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatbelt retracts at a high rate of speed. The Workshop Manual, Section 501-20A General Procedures has been updated with a locked seatbelt retractor releasing procedure.
Associated Products (110)
2017 Ford C-Max 2017 Ford Edge 2017 Ford Escape 2017 Ford Expedition 2017 Ford Explorer 2017 Ford F-150 2017 Ford Fiesta 2017 Ford Flex 2017 Ford Focus 2017 Ford Fusion 2017 Ford Mustang 2017 Ford Taurus 2017 Ford Transit 2017 Ford Transit Connect 2017 Lincoln Continental 2017 Lincoln MKC 2017 Lincoln MKT 2017 Lincoln MKX 2017 Lincoln MKZ 2017 Lincoln Navigator+ 90 more
Associated Documents
- Download MC-10109079-0001.pdf↗
September 29, 2016•Document ID: 10109076
Service Bulletin/Repair Instructions
POWER TRAIN:AXLE ASSEMBLY
Mfr Comm. #:
SSM 46098
Date Added:
August 1, 2017
Manufacturer:
FORD
Summary
2013-2017 Fusion, MKZ and C-Max Hybrid and Energi vehicles equipped with HF35 eCVT transaxles may have literature published that lists either a 2.56 or 2.57 axle ratio. For service and parts ordering purposes, both are the same. The difference in the displayed ratio originates from rounding differences between systems which results in the discrepancy.
Associated Products (15)
2017 Ford C-Max 2017 Ford Fusion 2017 Lincoln MKZ 2016 Ford C-Max 2016 Ford Fusion 2016 Lincoln MKZ 2015 Ford C-Max 2015 Ford Fusion 2015 Lincoln MKZ 2014 Ford C-Max 2014 Ford Fusion 2014 Lincoln MKZ 2013 Ford C-Max 2013 Ford Fusion 2013 Lincoln MKZ
Associated Documents
- Download MC-10109076-0001.pdf↗
September 21, 2016•Document ID: 10109070
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE); ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER; ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN; ENGINE AND ENGINE COOLING:COOLING SYSTEM; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR; ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY; ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM; ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS; ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS; ENGINE AND ENGINE COOLING; ENGINE AND ENGINE COOLING:ENGINE:GASOLINE; ENGINE AND ENGINE COOLING:ENGINE:DIESEL; ENGINE AND ENGINE COOLING:ENGINE; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV); ENGINE
Mfr Comm. #:
SSM 46085
Date Added:
August 1, 2017
Manufacturer:
LINCOLN
Summary
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes (DTCs) when appropriate. Using these PIDs for diagnostics will lead to inaccurate results and improper ETB replacements. If a concern is intermittent and no DTCs are present, refer to historical DTCs and the PC/ED, Section 3 No DTCs Present Index chart for further information.
Associated Products (297)
2017 Ford C-Max 2017 Ford Edge 2017 Ford Escape 2017 Ford Expedition 2017 Ford Explorer 2017 Ford F-150 2017 Ford F-650 2017 Ford F-750 2017 Ford Fiesta 2017 Ford Flex 2017 Ford Focus 2017 Ford Fusion 2017 Ford Mustang 2017 Ford Taurus 2017 Ford Transit 2017 Ford Transit Connect 2017 Lincoln Continental 2017 Lincoln MKC 2017 Lincoln MKT 2017 Lincoln MKX+ 277 more
Associated Documents
- Download MC-10109070-0001.pdf↗
August 18, 2016•Document ID: 10092555
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS; EQUIPMENT
Mfr Comm. #:
SSM 46011
Date Added:
February 22, 2017
Manufacturer:
FORD
Summary
SOME 2015-2017 FOCUS/C-MAX/ESCAPE VEHICLES EQUIPPED WITH ONE TOUCH UP FEATURE. THE 2016-2017 WORKSHOP MANUAL SECTION 501-11 WAS UPDATED 8/2016 WITH REVISED DIAGNOSTICS, THE 2015 WSM UPDATES WILL FOLLOW LATER. REFER TO THE 2016-2017 WSM REVISED DIAGNOSTICS FOR ANY OF THE FOLLOWING CONCERNS: ONE-TOUCH UP FEATURE IS INOPERATIVE, WINDOW DOOR GLASS DOES NOT TRAVEL FULLY TO EITHER OPEN/CLOSED POSITION,AND WINDOW BOUNCES BACK CONCERNS. AT THE BEGINNING OF PINPOINT TEST E, CARRY OUT THE INITIALIZATION PROCEDURE ON THE SUSPECT POWER WINDOW, BEFORE CONTINUING THE PINPOINT TEST. REFER TO: POWER DOOR WINDOW INITIALIZATION - VEHICLES WITH: ONE-TOUCH OPEN AND CLOSE FRONT WINDOWS (501-11 GLASS, FRAMES AND MECHANISMS, GENERAL PROCEDURES).
Associated Products (9)
2017 Ford C-Max 2017 Ford Escape 2017 Ford Focus 2016 Ford C-Max 2016 Ford Escape 2016 Ford Focus 2015 Ford C-Max 2015 Ford Escape 2015 Ford Focus
Associated Documents
- Download MC-10092555-0001.pdf↗

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