Ford Bronco Complaints (2023)

218 consumer complaints on file.

#11543146September 7, 2023
SEAT BELTS
There is an open recall from Ford for almost 2 months and they dont have the remedy to close the recall. I dont feel secure to drive the car and the manufacturer to fix the identified problem on priority basis.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535522July 31, 2023
VISIBILITY:GLASS, SIDE/REAR
While driving on a highway at +70 mph, the rear window shattered inward, with such force that it sounded like a shotgun had discharged. I did not stop, because literally thought I may have been shot at. The window shattered with such force that the plastic molding around the rear speakers were sliced by the glass. Thank goodness no one was in the back seat, my wife and I were both covered in glass fragments, including small shards of glass. The Ford dealership stated the glass must have been faulty.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11535040July 28, 2023
SEAT BELTS
The contact owns a 2023 Ford Bronco. The contact received notification of NHTSA Campaign Number: 23V358000 (Seat Belts) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532395July 14, 2023
SEAT BELTS
I ask that Ford be immediately compelled to issue guidance o confirming completion of Manufacturer Recall Number: 23C16 / NHTSA Recall Number: 23V358 for vehicles produced but held by dealers pending completion of this recall. Nearly three years ago I reserved a 2021 Bronco from Ford, after multiple model year changes and re-orders, I am still without the vehicle I eagerly anticipated. Despite this, I have been patient. My vehicle finally entered production on 4/26/23 and sat in this status until 6/27/23. Miraculously, after entering a built status on 6/29/23, it was delivered to the dealer on 7/9/23. I thought my wait was over. Sadly this was not the case, as a recall requiring two inexpensive plastic clips be installed on the rear seatbelts, originally announced in May was finally issued six weeks later on July 5th. Despite the fact that this recall did not affect vehicles built after May 9th, and it appears my Bronco was shipped with the recall being completed, but not marked as such in OASIS by the factory. This would seem to be a swift matter for the dealer to address, however, it has come to my attention that Ford may be unable to supply a relatively simple fix to dealers until Q4 and has not yet formalized a remedy to be implement at the dealer level depsite having implemented the correction at the factory, and this delay has put me in an untenable situation. On July 10th, I completed all purchase paperwork, and made payment in full. My vehicle is registered and insured in my name. The fix, as evidenced by the attached photos, was implemented at the factory. Despite this, my VIN is subject to a stop sale with no time horizon on correction of this bureaucratic oversight. Ford and NHTSA must take action now to permit me to take possession of a vehicle that meets all safety requirements and is currently losing value while sitting on a lot.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532147July 13, 2023
SEAT BELTS
The contact owns a 2023 Ford Bronco. The contact received notification of NHTSA Campaign Number: 23V358000 (Seat Belts) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530923July 7, 2023
SEAT BELTS
The contact owns a 2023 Ford Bronco. The contact received a recall notification of the NHTSA Campaign Number: 23V358000 (Seat Belts) however, the parts to do the recall repair were not yet available. The undisclosed dealer was contacted and confirmed that the parts were not available for the recall remedy. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530159July 3, 2023
VISIBILITY/WIPER
First time driving the vehicle in the rain at 55mph the wiper motor was turned on to high continuous during heavy down pour. After about 30 seconds the wipers just quit and started wiping on the lowest intermittent setting. Rain was hard enough I couldn’t see the road lines without the wipers and ran off the road. Had to greatly slow down 30mph to see clear enough to move forward while having other cars pass me and about cause another accident. I was able to find a spot to pull off the road and wait on the rain to stop. Called the dealer and they looked at it and said it was the rain sensing wipers and everything was working like it should. Broncos do not come with rain sensing wipers at all. Got a video of the issue and sent it to the dealer and they said same thing again. They don’t know what the problem is or how to fix it and that the wipers are working as is. This problem happens every time it rains and every time the wipers are put into either high or low continuous mode at 55mph. I have videos and service records I can provide if needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525503June 5, 2023
STEERING
While driving eastbound on a major parkway traveling at approx. 50mph in the middle lane, the steering completely failed on our 2023 Ford Bronco outer bank’s Sasquatch (the steering wheel was spinning freely and was not controlling the vehicle in any way). The truck was now uncontrollably moving from the middle lane into the left lane narrowly missing several other vehicles. The truck then continued uncontrollably moving left towards a large concrete center barrier, finally coming to a stop against the left shoulder cement barrier. I have included several still screen shots from the video I took of the steering wheel spinning freely without any movement in the front tire. I would gladly share this video if possible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525138June 2, 2023
ENGINE
My engine in 2023 Ford Bronco with approximately 2900 miles failed in lunch time traffic. The dealership is saying they have to order me a new engine. This is borderline criminal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523107May 21, 2023
VISIBILITY/WIPER
My 2023 Ford Bronco has "Advanced" rain-sensing wipers that automatically stop wiping when they think the windshield is dry or think the wiper motor may be damaged. When driving in heavy rain with the wipers on High (or even Low), they automatically switch to Intermittent after about 1 minute. They actually stop wiping at a high speed and pause between wipes for several seconds. In order to keep the wipers going in heavy, blinding rain you have to keep switching the wipers from Low to High to keep them moving. This is a safety hazard since you honestly cannot see though the windshield during heavy rain. I have spoken to many Bronco owners and seen threads on online message boards that everyone has the same issue. After reading the Manual it appears this is a "feature" of the new Ford Bronco. This is a major safety issue and Ford should be required to fix the wiper motor on these vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522032May 15, 2023
ELECTRICAL SYSTEM
When I try and electronically close my windows they don't always roll up completely. I can open and close the door to get them to roll up. It's random and not always the same windows.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521773May 12, 2023
VISIBILITY/WIPER
I set my wipers to the speed that fits the weather conditions. However, after about 45 seconds the wipers automatically slow down. They are NOT rain sensing wipers. This is extremely dangerous during a heavy rain as they automatically slow down and you literally cannot see.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521757May 12, 2023
VISIBILITY/WIPER
Resistance sensing wiper motor does not operate as advertised. The motor is designed to automatically slow if the windshield is dry or obstructed in order to keep the motor from overheating. However, regardless of windshield condition or setting the wipers begin slowing to the lowest setting after approximately 45 seconds. This creates an extremely dangerous condition during moderate to heavy rain as it leaves the driver with extremely poor visibility during critical driving conditions. The only way to speed up the wipers is to again cycle the switch which results in another 45 seconds of high speed operation. Again, this creates a dangerous situation by requiring the driver to repeatedly remove hands from the wheel during heavy precipitation. If left un-corrected this malfunction will most certainly be causal in injurious or fatal accidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521052May 8, 2023
ENGINE, SUSPENSION, POWER TRAIN
We have had two major issues with this new Vehicle. It has less 1,872 miles on it and it is only about 2 months old. Within a week of owning it, the stabilizer bar went out and render the vehicle un drive able. We have a second issue that is even larger safety issue. The Vehicle is now dying and leaving you stranded on the side of the road. We have now had this happened to us three times on separate occasions. Once was on a trip back from Oklahoma to Dallas and the highway is under repair/construction and there are miles that there are only two lanes with no shoulder or exit to get off in case of auto problems. We found ourself at night that our Bronco lost total power and would not start back up. The vehicle has some kind of timer that will allow you to attempt to start it so many times in a period and then disable the ability to crank the engine. It gives you an error of "Cranking Time Exceeded" So where ever you are "Stuck on the highway in traffic, off the road on in your driveway, you will not be able to attempt to restart your motor if you exceed this time limit. This is a very dangerous issue and I feel many people could lose their life if they are in an situation where they can not attempt to start their motor and try to move to a safer location if the engin can be restarted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520994May 8, 2023
VISIBILITY/WIPER
I live in southern Wisconsin and the rainy season is upon us. While driving in mild to hard rain on 35 MPG and 70 MPG roadways I've had the wipers stop or randomly slow where I can't see vehicles ahead of me. I have tried to manually change the setting quickly to try and engage adequate mode and had it continue to malfunction. This has happened in at least 4 separate incidents. Am concerned I will not be able to safety navigate to the offramp or side of road to safely wait for the rain to pass and ok to drive again. Bare minimum the top 3 speeds of the wiper controls should stay on unless driver manually choses intermittant option for road mist or light rain conditions. This is an accident and death waiting to happen. I will be alerting my local dealership of the issue and would expect Ford to issue a saftey recall for this asap.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519950May 2, 2023
VISIBILITY/WIPER
When driving in heavy rain/sleet and you put the wipers on High (or even Low), they automatically switch to Intermittent after about 1 minute. They actually stop wiping at a high speed and pause between wipes for several seconds. In order to keep the wipers going you have to keep switching the wipers from Low to High to keep them moving. This is a safety hazard since you honestly cannot see though the windshield. This is a major safety issue, and makes driving in bad weather even more hazardous. Ford should be required to fix the wiper motor on these vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518770April 24, 2023
VISIBILITY/WIPER
The intermittent wiper feature stops. Even when I turn the wiper control to “on low speed setting” (Not intermittent or rain sensing) the wipers stop after a short time then resume as it they are on an intermittent setting. This occurs in light rain, drizzle, and heavy downpours. I can get the wipers to resume if I turn the wiper control knob. Then in a minute or two they stop again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518729April 24, 2023
VISIBILITY/WIPER
Wipers go to an intermittent state while in the constant wipe positions. Both low and high speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518527April 23, 2023
ENGINE
While at a stop with vehicle running, the vehicle sputters and stalls when trying to accelerate/start moving. This has happened multiple times when stopped at an intersection and creating a safety hazard for the occupants of the vehicle. Multiple attempts to restart it have to be made and it eventually gets going again but this is very dangerous to be stalled at a busy intersection. Vehicle is going into the dealer to be checked out this week. The only message we have seen is "Manual Restart Required" on the instrument panel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518523April 23, 2023
VISIBILITY/WIPER
While driving in moderate rain and wipers set on constant low speed the wipers stopped running continuously and went to intermittent even though no changes were made to the wiper control. I moved the control to high speed constant and soon after they went to intermittent. I have not taken it in for service yet but have an appointment this week. This is very dangerous and is a hazard in rainy conditions. There were no warning lights or other indicators of a problem on the vehicle instrument panel or the Ford Pass app.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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