Ford Bronco Sport Complaints (2023)

151 consumer complaints on file.

#11586909May 3, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
After having an Oil Change / Simple first time service, my Radio Screen Resets EVERY time you turn the car off. Most recently though, I was driving for about 3 miles or so, and the Reverse Camera Froze on the screen, nothing would clear it. The Radio / Power button did not work, no sound, no anything would work. I could not turn my car off as I was driving. I did place the car in park at a red light and still no change, camera stayed frozen / stuck on the screen, radio id stuck on panel (tiny screen behind the steering wheel). No Sound Nothing. All of these items worked until I took it to the Ford Dealership for Service. The Service Director states this isn't his people and this car is known for it's electronic issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585381April 26, 2024
ELECTRICAL SYSTEM, POWER TRAIN
The contact's wife owns a 2023 Ford Bronco Sport. The contact stated that the vehicle failed to start. The vehicle was jumpstarted with Roadside Assistance. Additionally, the contact stated that the Auto Stop/Start feature was intermittently inoperable. There was no warning light illuminated. The vehicle was taken to the dealer, where it was determined that the Auto Stop/Start feature was malfunctioning due to low battery. The dealer recharged the battery; however, the failure recurred while driving the same day. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 24V267000 (Electrical System, Power Train) however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 1,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583559April 17, 2024
STEERING, ELECTRICAL SYSTEM, ENGINE
Vehicle stopped running without any warnings. Lost power, power steering and I don't know what else.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582750April 13, 2024
VISIBILITY/WIPER
When I was driving at about 40mph another car cut me off and launched a pebble to my windshield. When I got home I saw a tiny chip in the windshield at mid-height in line with the front seat passenger's sight line. Over the next month or so a crack developed spontaneously and spread across the whole windshield. Replacing the windshield was very expensive!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582084April 10, 2024
BACK OVER PREVENTION: AUTOMATIC SYSTEM BRAKING, ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
The contact owns a 2023 Ford Bronco Sport. The contact stated that while operating the vehicle, the display unit, including the back-over prevention camera and speedometer malfunctioned, and displayed a solid black screen creating a visibility hazard for the driver. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578273March 19, 2024
ENGINE
While driving on I-95 southbound, the vehicle shut off unexpectedly. This occurred without any warnings, no warning lights in dashboard flashed. This occurred for a total of three times. I had no power, no braking capabilities, no control over the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570969February 9, 2024
VISIBILITY/WIPER
The contact owns a 2023 Ford Bronco Sport. The contact stated that while driving approximately 50 MPH in a rainstorm, it was discovered that the front windshield wipers were inoperable, causing a visibility hazard for the driver. The vehicle was taken to the local dealer who diagnosed that the front windshield wiper motor was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 90.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570652February 7, 2024
ENGINE
My wife and I bought a brand-new 2023 Ford Bronco Sport Outer Banks edition in Jully of 2023. After about a month of ownership and less than 1000 miles, we noticed when we would press the accelerator, the vehicle would take 5-6 seconds to react to the accelerator. When it finally did, the car would rev up to about 6000rpm and lurch forward. We took it to the dealer and they assured us there was nothing wrong and just reset the car's computer. A month or so later we noticed the same issue with acceleration, but this time the car also completely stalled. This happened to my wife multiple times in the middle of a busy intersection. We brought the car back to the dealership and they stated the engine was misfiring and replaced a sparkplug. They returned the vehicle again to us with their assurances we wouldn't have any more problems. We drove it for about 30 minutes before the vehicle stalled again in the middle of a busy intersection. At this point we had the dealership come and tow away the vehicle. After some time, they finally told us the entire engine had failed and needed to be replaced. The vehicle we were constantly assured was alright had an engine failure at less than 3000 miles and put my wife and I in potential dangerous situations multiple times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569967February 5, 2024
ELECTRICAL SYSTEM:STARTER ASSEMBLY:RELAY, EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS
The contact owns a 2023 Ford Bronco Sport. The contact was informed by his wife that when the start button was depressed, there was a loud boom coming from the vehicle. There was an odor of smoke coming into the cabin of the vehicle, but there was no smoke present. There was also a sizzling sound coming from the vehicle. The vehicle was taken to the dealer however, the dealer was unable to determine the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case regarding the failure. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 6,030.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569238February 1, 2024
FORWARD COLLISION AVOIDANCE: WARNINGS, AIR BAGS, ELECTRICAL SYSTEM
I was in a accident where I was not at fault. I had my car 3 weeks. Brand new, it took on right under 20k in damage. Both airbags deployed. They have had my car in the body shop for 7 months. I paid 34k for the car. They won't offer depreciation. They are making me pay a 7k rental bill. The person who is fixing my car has never worked on a bronco. So I am I'm a situation and I really need some help please. I don't feel my car will be safe to drive after all this
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11567294January 23, 2024
VISIBILITY/WIPER
The positioning of the wipers is poorly designed.it allows ice and snow to build up rendering the wipers inoperable and almost impossible to thaw out even with the window defroster .Ford is aware of this issue because earlier models used to come with a deicer.Canadien models come with a deicer.I contacted ford customer service and was directed to go to the dealer, which I did and filed a complaint . the service manage said that's all they could do. It is a safety issue because if you are driving in heavy snow the wipers will become inoperable.this issue pertains to Ford Bronco Sport vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566257January 18, 2024
FUEL/PROPULSION SYSTEM, ENGINE
Our brand new 2023 Ford Bronco Sport was destroyed by a spontaneous under-the-hood fire that occurred within thirty days of delivery and with less than 50 miles on the odometer. An independent examination found this consistent with a fuel injector fire. Ford Motor Company has publicly acknowledged similar problems with the Bronco Sport models and purportedly has recalled and "fixed" all effected vehicles. We notified Ford of this incident, that the production and delivery dates of our Bronco Sport were well AFTER these recalls had been completed, and that the VIN of our Bronco Sport does NOT appear on Ford's recall registry. In the overwhelming interest of public safety, we have urged Ford Motor Company to recover this vehicle and conduct its own investigation. Despite awareness and prior efforts by the Ford Motor Company to identify and correct defects in the design of the Bronco Sport, the catastrophic failure of our vehicle indicates a persistent problem and a significant ongoing consumer safety hazard. Ford Motor Company has not responded to our repeated requests and we are asking the NHTSA to conduct further inquiry.
Crash:
No
Fire:
Yes
Injuries:
2
Deaths:
0
#11566060January 17, 2024
FUEL/PROPULSION SYSTEM, POWER TRAIN
Fuel pump loose in gas tank. Ocassional smell of fuel in cabin when starting vehicle. RPMs stick at high levels occassionally.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565884January 16, 2024
UNKNOWN OR OTHER, EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS
While my granddaughter was driving this vehicle there was a sudden loud boom and the radio went to max volume, causing an excruciating decibel level of noise and static. Fortunately she was on a low volume road and was able to immediately stop the vehicle in the road (In shock of course) and she then tried to turn the radio off to no avail! She exited the vehicle, called her dad who was nearby and he showed up and turned the vehicle off. This ear piercing noise would not stop until several moments after the vehicle was turned off. This noise was so sudden, shocking and deafening that had she been on a high volume roadway she could have easily been been involved in a serious accident while attempting to turn off the radio (which didn't work) or get to a safe place to exit the vehicle. There was/is also the real possibility of permanent hearing loss!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554243November 8, 2023
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
The contact owns a 2023 Ford Bronco Sport. The contact stated that while the vehicle was parked, the rear passenger’s side window was stuck. The vehicle had not been diagnosed by an independent mechanic or dealer. The vehicle had not been repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and confirmed that there were no open appointments until the end of the month. The failure mileage was approximately 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551733October 24, 2023
ELECTRICAL SYSTEM, EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS
This is the first episode of this event. I have been driving the vehicle for 17,000 miles. It was raining outside. When I pressed the button to start the ignition a horrifically loud screeching noise that terminated in what sounded like an explosion seemed to come from the passenger side if the vehicle. It last only a few seconds but it created a piercing sensation in my ears and left my ear was ringing for 10 minutes. I had to check my right ear for bleeding. Two hours later, my ear is still warm internally and aching. After the explosion, none of the audio worked on the vehicle. I tried the radio, the phone audio, the maps, and a voice phone call. I turned the car off and then on again. Still no sound. I drove for 30 minutes, waited an hour, then restarted the car and the audio returned. Prior to this, I have had daily issues with the sound mildly increasing and decreasing Independent of the road noise. I am now very fearful that this noise will happen again. If it had happened while I was driving the pain was intense enough to make me have an accident. I am concerned for hearing damage. Since it just happened and it is after hours, I have not taken it to the dealer yet. There were no warning lights or alarms before this happened,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551673October 24, 2023
TIRES
I actually love my Bronco Sport! I had car less than a month when tire developed a slow leak! The Ford dealership said I was going to have to buy a new tire at 268.00! REALLY? They said it was leaking due to Road hazard! I have not hit anything! The tire sidewall looks like it separating! I started doing research on the Tire and found out this tire has major structural issues!on Continental’s own website it gets 2.7 stars! Almost all the bad reviews are related to weak sidewalls! Separating, blowouts, sidewall bubbles! My trouble is that these tires should be discontinued and recalled! From Reading the reviews they are dangerous! My biggest disappointment is that Ford would actually put such poor rated tires on a New Vehicle! I am going to have to Replace all the Tires! Ford blames the tires I blame Ford for putting such crap on a new car! Especially a Bronco Sport! This Tire cannot even handle smooth pavement much less unpaved! Warning! If you are buying a New Ford MAKE sure it does not have this crappy dangerous tire! “Continental ProContact tx”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550311October 16, 2023
UNKNOWN OR OTHER, SERVICE BRAKES, SUSPENSION
The floor board is missing underneath the driver's side. I can see what looks like gears. Not quite sure. Difficulty with braking. Hard to stop. I hear flapping noises coming from rear of vehicle when driving. Not quite if it's the suspension
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549055October 9, 2023
UNKNOWN OR OTHER
I’ve owned my 2023 bronco sport for 3-4 weeks and we just had a light rain shower earlier in the morning for the first time in several months. There was no standing water the road was slightly damp. Driving on the interstate if I drove over 45-50 the rear end started sliding or felt like it was about to hydroplane. I was so terrified at one point I was afraid of being hit from behind by traffic going the 70 mph speed limit. I tried to get up to 60-65 but the back end would begin to slip or feel like it was going to slide off the lane. Even the lane assist feature would not keep it straight. Once the Hwy dried, I was able to drive at speed limit without any problems. I called the dealer and they said no complaints had been filed - that I may want to try different tires on it. I looked on the internet and see there have been a lot of issues with the car sliding on wet roads - the traction control is supposed to be engaged when the car is cranked. I did try changing it between all wheel drive and traction control on and off but nothing helped during driving on the slightly damp Hwy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548392October 5, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Ford Sonic Boom: When starting the 2023 Ford Bronco Sport there was a loud bang/crack sound like an enormous piece of hail fell on the car and the windows were cracking. The car started crackling loudly through the speaker system for about 15 minutes. Car was turned off and everybody exited the vehicle and the crackling continued. Read online that this has happened to other 2023 Ford Broncos and also to the Ford F-150. They have done a software update to hopefully fix the F-150, but they have yet to do one for the 2023 Ford Bronco Sport. This can occur while starting the car or while in the middle of driving. Many have reported having to pull over as driving is impossible with the loud crackling sound coming through the speakers. The sound is so loud it can cause drivers to swerve leading to an accident and injury. Took 2023 Ford Bronco Sport to dealership and was told nothing could be done since the fix was for the Ford F-150 not the Ford Bronco. This issue also hits at random and a cause of timing has not be discovered. They could not replicate the sound at the Ford service center. No code showed on the screen so they said nothing could be done. There were no warnings that the sound was going to occur. At first we thought the airbags went off in the compartments or something had blown up outside. I have heard this occurred while people were driving and luckily I was stopped. I am very concerned if this were to happen while driving as the sound is very shocking. I have also been told if this occurred once then it will happen again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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