Ford Bronco Sport Complaints (2021)

677 consumer complaints on file.

#11652508April 3, 2025
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power inadvertently. The contact was able to pull over to the shoulder of the roadway. The vehicle was able to restart and operated as needed. The contact stated that the failure had been recurring while driving. No warning light was illuminated. The vehicle was taken to the dealer, where the failure could not be duplicated. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 25V019000 (Electrical System); which included the VIN; however, the part to do the recall repair was not yet available. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652379April 2, 2025
ELECTRICAL SYSTEM
I hit the start button on my car and it began to flicker lights and start over and over again then it started an electrical fire in the front of the vehicle. We had to quickly disconnect the battery to get it to stop trying to start. I took it to the dealer and they said it was a defective starter. If I didn’t have tools or if my car was in the garage I could have been asphyxiated or my house could have caught on fire.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11652163April 1, 2025
SERVICE BRAKES
When I bought my vehicle in 2021. The brakes makes a squeaky noise when backing up. I took to dealer and the mechanic said it was normal his wife have the same car and her Bronco does the same thing. The brakes still makes noise when backing up and it’s year 2025. I’m thinking about going to another brake pad but buying a new vehicle for it to squeak is not right.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651912March 31, 2025
ELECTRICAL SYSTEM
The car went completely dead when I was stopped at a red light. There was no power and I couldn’t put it into park. There was no indicator light nor warning that there was a problem with the battery. This put me into great risk of being hit by another car as traffic started to worsen and cars were trying to go around me. Police came and got me out of the car and because they could not get the car into gear they called and had it towed. I incurred the cost of the tow as well as the cost of the battery and the labor to install it. I tried to get reimbursed from the dealership but they said they couldn’t help me abc suggested instead that I don’t use the auto stop/start because it was draining the battery which caused it to not have enough power to restart at the red light. This was a very frightening experience as it was in another city other than my own and it was just on the other side of a bridge during traffic hour.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651742March 31, 2025
ELECTRICAL SYSTEM
The contact owns a 2021 Ford Bronco. The contact received notification of NHTSA Campaign Number: 25V019000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that while her husband was driving 30 MPH, the vehicle lost motive power and the vehicle stalled. The contact's husband was not able to restart the vehicle. No warning lights were illuminated. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651687March 31, 2025
ELECTRICAL SYSTEM
The contact owns a 2021 Ford Bronco Sport. The contact stated while driving at various speeds, the vehicle shut off. The message "Charging System Shutting Down" was displayed. The contact was able to pull to the side of the road. The contact was able to restart the vehicle; however, the instrument cluster was inoperable. The vehicle was pulled to the residence. The contact stated that upon restarting the vehicle later, the vehicle responded as needed and was taken to the dealer, where the battery was replaced; however, the failure persisted. The contact later received notification of NHTSA Campaign Number: 25V019000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that the vehicle could not be repaired because the recall remedy was not yet available. The vehicle was taken to an independent mechanic, where it was determined that the failure was related to the recall. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 58,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650564March 25, 2025
POWER TRAIN, ELECTRICAL SYSTEM
The contact owns a 2021 Ford Bronco Sport. The contact stated while the vehicle was parked, intermittently while the vehicle was in drive the vehicle stalled and while the vehicle was in reverse the vehicle accelerated forward. The contact stated there was an abnormal sound coming from the vehicle. The failure occurred on several occasions. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the rear differential unit needed to be repaired. The vehicle was serviced under NHTSA Campaign Number: 21V011000 (Power Train), 24V267000 (Electrical System; Power Train); however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 60,660.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649570March 20, 2025
SERVICE BRAKES
Like the other people state. Rear brakes make a moaning noise when backing up. First thing in the morning when trying to back the vehicle out of the garage. I put it in reverse, and it holds like the brakes are sticking. You have to hit the throttle to make the care move and you hear a pop noise like the brakes released. My garage is not on a incline or any kind of slope. We took the car to the dealer and they stated Ford knows about it but there is no fix. You need new brakes and rotors that cost over $800. If Ford knows about it why do I have to pay when they know it's a problem?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649539March 20, 2025
ELECTRICAL SYSTEM
The contact owns a 2021 Ford Bronco Sport. The contact stated that while approaching a stop light at 45 MPH, the brake pedal was depressed, and the vehicle stalled. No warning lights were illuminated, and the contact was forced to bring the vehicle to a complete stop. The local Police Department arrived at directed traffic around the vehicle until a tow truck was able to tow the vehicle to a local dealer, where it was diagnosed. The contact was informed that the battery had failed and needed to be replaced. The vehicle was repaired. The contact referenced NHTSA Campaign Number: 25V019000 (ELECTRICAL SYSTEM) as probable cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649466March 20, 2025
ELECTRICAL SYSTEM
The contact owns a 2021 Ford Bronco Sport. The contact stated that while her daughter was stopped at a traffic light and attempting to drive from the stop, the vehicle inadvertently lost motive power. The driver was unable to restart the vehicle until assistance arrived, after which the vehicle was able to be jump-started. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the battery. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V019000 (Electrical System). The VIN was included, but parts were not yet available for the recall repair. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649320March 19, 2025
ELECTRICAL SYSTEM
Vehicle completely died in the middle of operation. All lights came on and then the vehicle completely shut off. Reverse camera comes on and stays on while driving forward from time to time. I have this on video as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649310March 19, 2025
ELECTRICAL SYSTEM
The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V019000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649287March 19, 2025
ELECTRICAL SYSTEM
One day after trying to remote start the vehicle it didn’t remote start. It was found the vehicle was not in park. This triggered the wrench warning light. Upon investigation by the dealer it was found the PRNDL was not responding. The PRNDL should put the car in park if the driver doesn’t and this time that didn’t happen. Seems like safety issue like the death that happened on a Chrysler vehicle because the car was not in park. My car had 32,000 miles and was only 3.5 years old. Seems this is a common problem when you search it on line.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649238March 19, 2025
ELECTRICAL SYSTEM, POWER TRAIN
The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with the service warning light illuminated. The vehicle was able to restart. The contact also stated that while attempting to park the vehicle, the transmission unexpectedly downshifted with the transmission warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V019000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was towed to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The dealer confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 26,534. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648391March 14, 2025
POWER TRAIN
Clutch A within the automatic transmission failed as well as the water pump casing had a crack in a known weakness at just under 79,000 miles. The water pump has a noticeable leak from a crack in the cast made. The dealership said this is not the first Bronco Sport with the issue and that it is fairly common since Ford has put out a TSB on the issue. The transmission has slipping from clutch A between first and second gear when accelerating under normal conditions. The technician noted it in there report and recommended a transmission replacement and an oil flush. The symptoms are a sudden shift to neutral with a run away engine rev or you can have hard shifting from first to second gear that can also result with a sudden loss of power until the clutch finally engages second gear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648240March 13, 2025
UNKNOWN OR OTHER
Regarding the current recall for my 2021 Bronco Sport. How can Ford say this is still safe to drive if the battery can cut off at any given moment, leaving you stranded on a highway, or anywhere. I expect better from Ford. They should be letting those affected rent a car until the parts are available. This is a safety issue and extremely dangerous. This same thing happened with my third battery (yes, I am on my third battery in 3 1/2 years). I was left stranded, no hazards, no lights, no nothing, windows didn't work, door locks didn't work, it was dark out, and I was alone. My windows were down and I had valuables in the car so I couldn't leave the car. Very dangerous. Yes, I called for help, but it was scary and unsafe. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648210March 13, 2025
ELECTRICAL SYSTEM
The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V019000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648129March 13, 2025
FUEL/PROPULSION SYSTEM, ENGINE, SERVICE BRAKES
I was unaware of any previous recalls before I purchased my Bronco Sport used. There is an active recall that has no remedy for the battery. I am actively having issues with my fuel system. It was inspected more than once. Diagnostics returned zero issues 3 times and no warning lights. I insisted further inspection this time which revealed bad purge valve, charcoal canister full of fuel, coolant leak resulting in water pump replacement needed. No warning lights. No codes, active or stored. Due to the absence of codes, they will not replace my fuel injectors per customer satisfaction program 22N18. Was not ever informed that recalls 22S73, 22S21, and 21C31 were either inspected or completed on my vehicle as it was not ever disclosed to me and the Ford website only state "scheduled maintenance" was performed. I still cannot obtain documentation of those previous service records so that I may be informed on what could have led to the current issues I am having with this vehicle. I have 3 kids I drive around and do not feel safe putting them in it anymore due to official documents issued by Ford that state my car could either lose power in the middle of driving it, or catch on fire due to a cracked fuel injector.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647601March 11, 2025
POWER TRAIN
On 12/18/24 while driving the Bronco Sport, the transmission became very "herky-jerky" while driving on local roads. I was able to get to a safe space when the transmission gave out completely. The vehicle, which was ordered new and purchased in late October of 2021 had 64000 miles on it at the time of this incident. Once it was towed to the dealership they confirmed the transmission was in need of approximately $12K worth of repairs and that there was also a water pump issue that needed addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647377March 10, 2025
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2021 Ford Bronco Sport. The contact stated while driving at 60 MPH, a loud booming noise was heard. There were no warning lights illuminated. The contact was passing the railroad tracks and saw glass flying from the top of the vehicle. After the contact arrived at the residence, duct tape was used to secure the sunroof glass to take the vehicle to the independent mechanic. The dealer was made aware of the failure and provided the contact a quote for the repair. The vehicle was then taken to an independent mechanic and the vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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