Fiat 500 Complaints

812 consumer complaints on file.

#11527076June 14, 2023
POWER TRAIN
My 2012 Fiat 500 has had the same problem twice now. While driving, the clip attaching the clutch pedal to the master cylinder assembly breaks and disconnects. The pedal will go to the floor and stay there, and it becomes impossible to shift the manual transmission. After replacing the entire master cylinder assembly, to repair this issue, it just happened again months later. The last time it happened, my husband was driving the car, and was barely able to prevent an accident after the pedal disconnected on the freeway. This topic is discussed in Fiat owners groups around the world, and it happens often. When I tried to contact Fiat with my concern, they simply replied by automated response to tell me this recall (Safety Recall S34) doesnt apply to my model based on my vin (despite the same resulting danger)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524421May 30, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM
the electric vehicle was previously recalled for battery malfunction but now the OBCM module malfunctioned making the vehicle unable to charge(receive power) leaving me stranded in the charging station and unable to go home. The module is the brain of the battery and should have been replaced with the battery if it's what's causing a similar issue. OBCMFAILED CAUSING BPCMAND EVCU NOT TO WAKE UP . NEED TO REPLACE OBCMAND PROGRAMTO VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521740May 12, 2023
POWER TRAIN
The contact owns a 2012 Fiat 500. The contact stated while her daughter was parked in a parking lot with the vehicle in park(P), the contact was attempting to enter the front passenger’s side seat, her daughter accidentally shifted her foot off the brake pedal and the vehicle rolled backwards. The contact stated that the passenger’s side door struck her at less than 2 MPH and knocked her back and she fell onto the parking lot floor. The contact’s daughter had the vehicle turned on and attempted to stop the vehicle; however, when she exited the vehicle to help her mom up off the parking lot floor, the vehicle rolled backwards again while the gear shifter was still in park(P). The contact stated that her daughter turned the vehicle off and the vehicle stopped rolling backwards. The contact stated that the vehicle failed to restart and was pushed into a parking space. The contact stated that she was transported by ambulance to the emergency room. The Police was on the scene and filed a report. The contact stated that she had not broken any bones, however she had severely bruised her coccyx bone. The contact had not taken the vehicle to a local dealer. The vehicle had not been diagnosed and was not repaired. The contact had received a recall letter from the manufacturer for NHTSA Campaign Number: 19V817000 (Power Train). The manufacturer had been informed of the failure. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11515202April 3, 2023
EXTERIOR LIGHTING:HEADLIGHTS, ELECTRICAL SYSTEM
The contact owns a 2015 Fiat 500. The contact stated that upon having the vehicle inspected, the mechanic noticed that the front driver’s and passenger’s side headlamps had failed to operate. The brake warning light and the headlamp warning lights were illuminated. The contact stated that the mechanic reconnected the front driver’s and passenger’s side headlamp connector. The vehicle was repaired; however, the failure recurred. The contact stated that after the vehicle was started, the contact noticed that the headlamps failed to illuminate. The contact then stated that the rear driver’s and passenger’s side brake lights failed to operate as needed. The vehicle was taken back the independent mechanic where it was diagnosed that the lighting wirings had burned out and the connectors needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514562March 30, 2023
POWER TRAIN, POWER TRAIN:CLUTCH ASSEMBLY
The contact owns a 2015 Fiat 500. The contact stated that after driving at low speeds, upon parking the vehicle, the brake pedal was depressed, but the vehicle was slow to respond while stopping. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the clutch needed to be replaced. The vehicle was repaired but the failure recurred. The vehicle was towed to the local dealer again to be diagnosed. The contact was informed that the clutch and clutch cord needed to be replaced. The dealer informed the contact that the failure was due to her driving style. On another occasion while driving at an undisclosed speed, the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 48,204.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513202March 22, 2023
STEERING
As reported by numerous consumers the power steering just stop working while driving with no warnings. This caused a wreck involving my son & I and we're admitted to hospital. Apparently this is a widely reported problem yet it has not attention. It's extremely dangerous and cost more to fix than what the car is worth.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11508136February 20, 2023
UNKNOWN OR OTHER
The clutch pedal sticks to the floor and won't let me shift gears. There is a recall already but for some reason my car is not included the no.16v302000 please help if possible to get my car added to this recall thanks [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504686January 31, 2023
POWER TRAIN
The contact owns a 2012 Fiat 500. The contact stated that while driving at an undisclosed speed, the clutch was squishy while shifting gears. The dealer was made aware of the failure and confirmed that the VIN was included in NHTSA Campaign Number: 16V302000 (Power Train) however, the part to do the recall repair was not yet available until February. The clutch later failed, and the vehicle was inoperable. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 155,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502754January 20, 2023
POWER TRAIN
The contact owns a 2013 Fiat 500. The contact received notification of NHTSA Campaign Number: 16V302000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The contact stated that they would like to withdraw this complaint because the part it due to arrive soon.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500370January 5, 2023
SEAT BELTS
Driver side seat belt has worn prematurely, no longer retractable or locking in place. Seat belt is often wet during rainy weather, the vehicle is only 6yrs old to already have a safety belt malfunction. It is unknown to me why the seat belt has malfunctioned.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498250December 20, 2022
UNKNOWN OR OTHER
I stepped out of my car and shut my door by accident with my keys still in the car and all the doors locked on my car and locked me out. This is not a normal thing. My keys, my phone, and my purse were all in the car I am very thankful a child was not in there locked in. It was very cold out and raining. I had to use Walgreens office phone and they were not supposed to allow that but did thankfully. The police came and got me in my car. Ever since my car locked me out my door handles do not work. I have to leave my passenger window down at all times to get in my car. It rains in my car and on my passenger seat. I use the passenger window so I am not sitting in a wet seat so I just crawl through the passenger side after I stick my hand in the hole where the window should be to open my door and actually get in my usually wet car. I was sitting in Walgreens parking lot car was off and keys in seat. Please let me know if you need a police report. I have to locate the officer and get him to send me the report then upload it. He got me back in my car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496179December 6, 2022
FUEL/PROPULSION SYSTEM
In 2019 my 2013 500e wouldn't start/take a charge. I towed it to the dealer and after more than a month and $2250 they replaced the PIM module and HV battery pack. Fast forward to 2022 and I received the SERVICE ELECTRIC VEHICLE SYSTEM error. I drove the car to the dealer. They are claiming the failure is the HV battery cooling system is leaking coolant in to the battery itself and the only repair is full replacement. They are also claiming the battery is not under any warranty at this time. Any thoughts or advice on next steps would be appreciated. I cannot believe the HV battery would need to be replaced twice in 3 years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492602November 7, 2022
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
After bringing vehicle to a complete stop at a traffic light, it died and gave a propulsion system warning. After about 20 attempts to turn off and reboot the vehicle, it restarted and behaved as if nothing had happened. This was a very dangerous situation with the vehicle stuck in the middle of the road. There have been two recalls on this very specific issue (and this vehicle has had that related software updates). Vehicle did the exact same behavior for no reason. (NHTSA campaign: 16V303000 & 15V179000). And because the vehicle wasn't sold in Georgia, no local dealers know how to work on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490546October 24, 2022
STEERING
While I was driving on a busy dyreet the warning light flashed and my car shut off, I was nearly hit by another vehicle. I took my car in to have it checked out and the dealer days the steering module loss confection and the steering column needs to be replaced. I see that this has been a known issue by Fiat but they fail to include all vehicles in their recall. I request that this be addressed. This is a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488743October 11, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
In the morning (6AM) of September 19, my car car caught on fire while parked in my driveway. There were flames 3-4 feet height coming from the engine hood area. Once the fire was extinguished by the local fire department, I found the car was extensively damaged in the front outside and inside driver cabin. Upon further inspection I found the fire might have started with or around the battery, as it was completely melted. Further inspection on the back side of the car showed some stripped wiring in the assembly connecting to the rear hatch mechanism, lights, and other. In the days previous to this incident the battery had loss its charge completely twice in the span of a week and a half.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11488690October 10, 2022
FUEL/PROPULSION SYSTEM, STEERING
I was driving our Fiat 500e (31K miles) in late June, when suddenly the HV Battery System (and primarily the PIM/Power Inverter Module that controls the HV battery system and propulsion system) failed, causing my moving vehicle to lose it's ability to use power steering. I was on a steep hill and was barely able to control the car. I contacted my local Fiat dealer, had the car towed there, and it has sat there for 3.5 months, while the dealership and Fiat USA have argued over how to repair it. In the meantime, the 8 year warranty on the HV battery system has winnowed down and will go out of warranty this month. It is my belief that Fiat USA has purposely delayed a resolution so they could not have to pay to repair the car under warranty. The PIM controls the HV system and propulsion and yet Fiat claims that the PIM is not their responsibility to repair. This is an otherwise perfect car with only 31K miles and the idea that it would be junked and sent to landfill over a bad PIM controller (a small component the size of a football) is a tragedy. Via online messaging boards, I have spoken to numerous other owners of Fiat 500e autos who have suffered a similar PIM failure and whom Fiat also refused to help. Fiat should stand behind the cars they sold to us and should pay to repair the PIM controller so the car runs. Barring that, they should pay the market value of the car. I have specific engine error codes and reports that I would be happy to provide. Thank you in advance for your help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486283September 25, 2022
AIR BAGS
The air bag light will come on then turn off Is their a malfunction of the air bag or is it just coming on and off and will the air bag respond normally in a crash it been happening for approximately a year now it hasn't been inspected
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481114August 25, 2022
ENGINE, SUSPENSION
I've had 3 different issues with the transmission- There's been 1 recall on the clutch- The transmission put me in Great danger I was driving on the freeway about 60 mph when the car just popped into neutral- I was terrified and I managed to pull to safety to put the manual transmission into gear- I didn't want it to happen again- I had to hold the gear until I got to an exit to get off the freeway- I had the Fiat towed to the dealership and fixed- then 6 months later driving again and it jumps out of gear into Neutral another scare- I put it in the shop and it cost me $4646,00 to replace the transmission, I really would like this serious safety hazzard investigated so no one gets hurt- I was Blessed to be able to think fast to save my life on a busy Highway my safety and others was put at risk because it could have caused a crash- It gives no warning at all- car is available upon request I have all receipts I can send -for some reason I was unable to download to this Site
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480469August 22, 2022
POWER TRAIN
Vehicle was operating as normal. Came to a stop, shifted car into neutral to rest foot, light turned green, tried to shift back in to gear from a stop and the clutch pressure plate was all wrong, wouldn’t allow the car to go back in to gear. Luckily this happened at 3am and no traffic on the roads. The clutch it self did not go out, other clutch components are the issue. Lots of other fiat owner are all having the same issue. Gives out with no warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478045August 7, 2022
AIR BAGS
THE LIGHT THAT INFORMS OF AN AIR BAG PROBLEM GOES ON. THE DEALER SHIP REPAIRS AND A WEEK LATER THE LIGHT GOES ON AGAIN. BACK TO DEALERSHIP,FIXES PROBLEM? LIGHT GOES ON IN A DAY. THIS THURSDAY 8/11/22 WILL BE THE 4TH ATTEMPT TO SOLVE THE AIR BAG ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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