Fiat 500 Complaints
812 consumer complaints on file.
- #10745170July 30, 2015UNKNOWN OR OTHER
I PURCHASED THE CAR ON MAY 22, 2015. LESS THAT A WEEK LATER I NOTICED A LIGHT ON DASH DISPLAY FOR THE TIRE PRESSURE WITH A MESSAGE STATING "TIRE PRESSURE MONITORING UNAVAILABLE." I TOOK IT BACK TO THE DEALERSHIP. THE SERVICE DEPT. WORKED ON THE VEHICLE AND STATED IT WAS REPAIRED. NOT 15 MINUTES AFTER DRIVING OUT OF DEALERSHIP THE LIGHT WAS BACK ON. I CALLED THE SERVICE DEPT. AND WAS TOLD TO BRING IT BACK IN. DURING THE NEXT APPOINTMENT THE SERVICE MANAGER STATED HE HAD FOUND THE PROBLEM. HE STATED IT WAS A MODULE THAT NEEDED TO BE ORDERED. I HAD TO WAIT FOR DELIVERY OF THIS PART FOR 3 WEEKS. WHEN I TOOK THE CAR BACK, THEY REPLACED THE MODULE AND THE CAR WAS FINE. THREE WEEKS LATER, THE LIGHT AND MESSAGE WERE BACK ON. THERE IS NOT EVEN 1000 MILES ON THE CAR YET. I AM LOOKING AT OTHER OPTIONS FOR REMEDY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10744526July 29, 2015UNKNOWN OR OTHER
WHILE DRIVING, I ATTEMPTED TO SHIFT FROM 3RD TO 4TH GEAR AND THE CLUTCH WOULD NOT DEPRESS AND I WAS NOT ABLE TO SHIFT. THE CAR HAS ALWAYS SHIFTED WELL AND WAS SHIFTING FINE UNTIL THE MOMENT THAT THE CLUTCH PEDAL COULD NOT NOT BE DEPRESSED. THERE WAS NO WARNING THAT CLUTCH WAS ABOUT TO FAIL. I WAS ABLE TO COAST OFF THE ROAD TO A SAFE LOCATION, BUT THIS COULD HAVE BEEN VERY DANGEROUS IF IT WOULD HAVE HAPPENED DURING RUSH HOUR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10744681July 29, 2015ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2012 FIAT 500. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE POWER STEERING MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10744688July 29, 2015SUSPENSION, STEERING
TL* THE CONTACT OWNS A 2012 FIAT 500. WHILE DRIVING AT APPROXIMATELY 70 MPH, THE STEERING SEAL WAS LOOSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FAILURE WAS LOCATED AT THE BALL JOINTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10744765July 29, 2015AIR BAGS
TL* THE CONTACT OWNS A 2012 FIAT 500. WHILE DRIVING AT 40 MPH, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE THAT WAS STOPPED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT MENTIONED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A WHIPLASH THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO AN IMPOUND LOT. THE FAILURE MILEAGE WAS 25,500.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10744816July 29, 2015ENGINE, UNKNOWN OR OTHER
ENGINE LIGHT AND TRANSMITION LIGHT KEEPS COMING ON ALONG WITH OTHER DASH LIGHTS. MY CAR ALSO RANDOMLY DIED, EVERYTHING WOULD CUT ON BUT MY CAR WOULDN'T TURN OVER. WE PLACED A NEW BATTERY IN IT AND THE FIAT DID THE SAME THING SO WE PUT THE OLD ONE BACK ON AND TRIED TO JUMP START IT, THE CAR ACTED LIKE IT WAS GOING TO TURN OVER BUT NEVER DID. I TOOK MY FIAT TO A FIAT DEALERSHIP TO BE FIXED THEY SAID IT WAS THE BATTERY THE WHOLE TIME BUT THE COMPUTER CHIPED WAS FRIED. THE PROBLEM IS THE FIAT HAS ONLY BEEN BACK A WEEK AND OCCASIONALLY THE ENGINE LIGHT AND TRANSMITION AND A COUPLE MORE LIGHTS ARE STILL COMMING ON. I HAVEN'T EVEN HAD THE CAR A YEAR AND I AM ALREADY HAVING MAJOR PROBLEMS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10743926July 27, 2015AIR BAGS, SERVICE BRAKES, STEERING
BRAKES ALMOST FAILED WHILE DRIVING,IGNITION STALLED SEVERAL TIMES,STEERING IS LOOSE AT TIMES WHILE DRIVING. REPORTED ON JULY 27,2015 TO LANDMARK FIAT OF ATLANTA, GA.ABOUT THESE PROBLEMS AND NO ONE HAS GOTTEN BACK TO ME AS YET FOR REPAIRS! SCARED TO DRIVE VEHICLE!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10743964July 27, 2015UNKNOWN OR OTHER
PURCHASED FROM HENDRICKS IN CARY, NC. NEVER FELT IT OPERATED CORRECTLY, WOULD LURCH FORWARD VERY VIOLENTLY AND BRAKING WAS DIFFICULT. IN EARLY FEB 2015 WHILE DRIVING AT 30-35MPH THE CAR REFUSED TO MOVE FORWARD AND WAS STUCK ON 2ND GEAR, PULLED OVER AND TURNED IT OFF TWICE, BUT WOULD NOT CORRECT. DROVE 6 MILES TO DEALER ON 2ND GEAR, THEY CHECKED IT BUT SENT ME ON MY WAY TELLING ME THAT THEY COULD NOT DUPLICATE IT AND THEREFORE NOT INVESTIGATE. ALSO, THEY TOLD ME THAT THERE WERE NO OTHER SIMILAR COMPLAINTS EVER MADE TO FIAT-CHRYSLER. 2 WKS LATER THE CAR STALLED AND THEN JUST SHUT DOWN IN THE MIDDLE OF AN INTERSECTION, NO TOWING PROVIDED WHEN I CALLED DEALERSHIP, I WAITED FOR MY AAA TO SHOW UP(IN 16 DEGREES)THEY HAD THE CAR FOR OVER 3 WEEKS AND SAID THEY COULDN'T FIND THE PROBLEM. THIS HAS CONTINUED TO HAPPEN, ON 2ND GEAR AND TWICE WHEN I ACCELERATE ON HIGHWAY WONT GO PAST 5TH GEAR AND EVERY TIME I TAKE IT IN AND PICK IT UP, THERE ARE OTHER ISSUES, RADIO, BLUETOOTH,NOT OPERATING, STALLING, LURKING AND BRAKES, ITS LOCKED ME OUT, THERE IS ALSO A VERY FOUL ORDER FROM THE EXHAUST THAT HAS BEEN THERE SINCE THE DAY I TOOK IT HOME. TOTAL DAYS IN SERVICE AT HENDRICKS 71. FILED WITH FIAT-CHRYLSER ON ADVICE FROM DEALER, THEY SAID THEY SUPPORTED THE BUY BACK, BUT WHEN IT CAME DOWN TO DOING IT, THEY REFUSED TO ASSIST. FIAT-CHRYSLER REQUESTED I TAKE IT BACK TO DEALER, THEY HAD IT FOR 36 DAYS. NO ONE CALLS OR COMMUNICATES WITH ME SO I JUST SHOW UP TO GET AN UPDATE AND THE DEALER TELLS ME THERE IS NOTHING WRONG WITH THE CAR, THE BUY BACK HAS BEEN REFUSED AND I NEED TO TAKE MY CAR BACK NOW! WHEN I PICKED UP THE CAR AFTER 36 DAYS IT HAD THE SAME MILES AS WHEN I DROPPED IT OFF. THIS WAS 1 WEEK AGO AND I HAVE YET TO HEAR FROM FIAT-CHRYSLER REGARDING MY REQUEST FOR A BUYBACK OR AT LEAST AN UPDATE ON THEIR INVESTIGATION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10743540July 26, 2015FUEL/PROPULSION SYSTEM, ENGINE, POWER TRAIN
I HAD MY RADIO REPLACED AT THE DEALERSHIP BECAUSE THE SCREEN WAS HAVING SOME DISTORTION ISSUES AND ALSO IT WAS CREATING A LOT OF HEAT,SO IT WAS REPLACED AND NOW IT'S STARTING TO SHORT OUT AND THEY CANT SEEM TO FIGURE OUT WHY ITS DOING IT! THE VOLUME GOES UP AND DOWN ONCE IN AWHILE BY ITSELF AND THEY CAN'T SEEM TO FIGURE THAT OUT EITHER! ALSO MY WIFE HAS BEEN EXPERIENCING A LACK OF POWER WHEN SHE'S DRIVING AND THE VEHICLE WILL NOT GO PAST 50MPH,AND THEN IT STARTS TO SHAKE PRETTY BAD! SHE HAS TO PULL OVER AND SHUT THE CAR OFF WAIT 2 MINUTES AND THAN TURN IT BACK ON AND THAN IT'S FINE! AND LASTLY WHEN I SIT AT A TRAFFIC LIGHT I START TO SMELL SOMETHING BURNING COMING FROM THE ENGINE AND I PULL OVER TO INSPECT THE ENGINE AND NOTHING.. I CALLED THE DEALERSHIP AND THE LADY TOLD ME IT'S THE TRANSMISSION BURNING BECAUSE I HAVE THE AUTO MANUAL SHIFTER MODEL AND THAT'S WHY IT DOES IT AND IT IS NORMAL! I REALLY DON'T THINK IT'S NORMAL AT ALL? THE LADY AT THE SERVICE COUNTER TOLD ME THAT THIS MODEL REALLY TOOK OFF IN ITALY BUT NOT HERE IN THE STATES! SO I GUESS I BOUGHT A LEMON I TOLD HER AND ALL SHE SAID WAS SHE WAS SORRY!! I HAVE SO MUCH TROUBLE AT THIS DEALERSHIP BECAUSE I HAVE TO PROVE SOMETHING IS ALWAYS WRONG WITH MY CAR!!!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10735562July 21, 2015POWER TRAIN
TL* THE CONTACT OWNS A 2012 FIAT 500. WHILE DRIVING AT 35 MPH, THE GEAR SHIFTER FAILED TO SHIFT INTO THIRD GEAR. IN ADDITION, THE CONTACT ATTEMPTED TO SHIFT BACK TO THE SECOND GEAR AND THE GEAR SHIFTER FAILED TO SHIFT BUT REMAINED BETWEEN THE SECOND AND THE THIRD GEAR. AS A RESULT, THE VEHICLE FAILED TO MOVE FORWARD. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,623.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10734436July 16, 2015AIR BAGS
MY 2012 FIAT 500 VEHICLE WAS MOVING @ 55MPH ON CRUISE CONTROL WHEN IT EXPERIENCED A CRASH WITH ANOTHER VEHICLE THAT PULLED ACROSS ITS PATH. THE FIAT STRUCK OTHER THE VEHICLE BROADSIDE NEAR THE REAR OF THE OTHER VEHICLE WITH RIGHT HALF OF FRONT OF FIAT. FIAT THEN PITCHED TO THE RIGHT AND THEN ROLLED (SIDE TO ROOF) TWICE LANDING FINALLY ON ITS WHEELS. AS THE DRIVER, I ASSURE YOU I FEEL LUCKY TO BE ALIVE. HOWEVER, NOT EVEN ONE SINGLE AIRBAG IN THE FIAT DEPLOYED --- NOT THE DRIVER'S AIRBAG, NOT THE PASSENGER AIRBAG, NOT THE SIDE AIR BAGS, NOT THE REAR HEAD AIR BAG AND NOT THE SIDE HEAD CURTAIN AIR BAGS. THERE HAVE NEVER BEEN ANY AIR BAG WARNING LIGHTS ILLUMINATED ON THIS FIAT. THIS FIAT HAS ALWAYS BEEN SERVICED AT A FCA/CHRYSLER DEALERSHIP. THERE HAS NEVER BEEN ANY MENTION OF ANY AIR BAG PROBLEMS BY ANY OF THE SERVICE PERSONNEL WHO HAVE SERVICED THE VEHICLE DURING ANY OF THE SERVICE VISITS. PART OF MY DECISION TO BUY THIS PARTICULAR VEHICLE INSTEAD OF ANOTHER COMPACT CAR WAS THE VEHICLES ABUNDANCE OF AIR BAGS AND 4 AND 5 STAR OVERALL, FRONTAL, SIDE AND ROLLOVER CRASH RATINGS. IF THE AIRBAGS DO NOT DEPLOY ON THESE VEHICLES, I DO NOT THINK THE SAFETY RATING CAN BE CONSIDERED CORRECT. .UPDATED 07/21/15 *BF UPDATED 9/22/2015 *JS
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10733582July 13, 2015POWER TRAIN
I'VE HAD TROUBLE WITH THE CAR WHEN PULLING AWAY FROM THE CURB WITH THE TRANSMISSION NOT ENGAGING OR SAYING "GEAR IS NOT AVAILABLE" WHEN MOVING FROM DRIVE TO REVERSE/NEUTRAL. USUALLY IT WILL DO IT ONCE AND I CAN TURN OFF THE CAR AND BACK ON AND IT GIVES ME AN ENGINE WARNING LIGHT AND THE CAR IS DRIVABLE. IN THE PAST MONTH IT'S DONE THE 'GEAR NOT AVAILABLE' WHILE MOVING AROUND 25-30 MPH ON CITY STREETS. I'VE HAD TO PULL OFF TO A SIDE STREET AND TURN OFF/RESTART THE CAR TO GET THE GEARS BACK. I HAVE VIDEO OF THE MOST RECENT EVENT. I'D TAKEN THE CAR TO THE DEALER SERVICE AND THEY COULD NOT REPLICATE THE SITUATION. I'VE VIDEO'D THE DASH DURING THE MOST RECENT EVENT(S) ON JULY 12 AT 4:44 AND 4:47 PM. FOR THE 4:44 PM I WAS PULLING AWAY FROM THE CURB. FOR THE 4:47 I WAS MOVING ALONG A CITY STREET AT 20 MPH. I HAVE CONTACTED THE DEALER SERVICE AGAIN AND I WILL BE PROVIDING THEM VIDEO OF THE DASH AS I TRIED TO CHANGE GEARS AND RESTART THE CAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10733485July 12, 2015ELECTRICAL SYSTEM, UNKNOWN OR OTHER
DRIVING CAR SUDDENLY STOP IN THE MIDDLE OF STREET, FIAT AFTER REPAIR SAY: BATTERY WAS DEFECTIVE. AND SECOND ISSUE IS THE SHOW FLAKE SENSOR APPEARS AND SHUT DOWN AIR CONDITIONER / BLOW HEAT . THE BRAND NEW FIAT DELIVERY DATE 10-13-2013 ZERO MILES . THE CAR HAS BEEN IN THE REPAIR SHOP SEVERAL TIMES FOR THE AIR CONDITIONER /
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10732235July 6, 2015STEERING, POWER TRAIN
TL* THE CONTACT OWNS A 2014 FIAT 500. THE CONTACT STATED THAT THE WHEN THE ENGINE WAS STARTED, THE VEHICLE FAILED TO MOVE FORWARD OR IN REVERSE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE COMPUTER CODES WERE RESET, HOWEVER, THE FAILURE RECURRED. THE VEHICLE THEN BEGAN TO MOVE IN REVERSE WHEN THE GEAR WAS IN THE DRIVE POSITION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TRANSMISSION CONTROL WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10731727July 2, 2015SERVICE BRAKES, POWER TRAIN
TL* THE CONTACT OWNS A 2013 FIAT 500. WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A LOUD SCREECHING NOISE COMING FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE CONTACT STATED THAT THE BRAKE PEDAL HAD TO BE LIGHTLY DEPRESSED AND THE STEERING WHEEL HAD TO BE TURNED IN ORDER FOR THE NOISE TO SUBSIDE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. A WEEK LATER, THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT STRUT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN BACK TO THE DEALER AGAIN WHERE IT WAS DIAGNOSED THAT THE REAR BRAKES FAILED AND THE CALIPER SEIZED, WHICH CAUSED THE REAR PASSENGER SIDE ROTOR TO ABNORMALLY DETERIORATE. THE ROTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. A FEW MONTHS LATER, WHILE DRIVING APPROXIMATELY 60 MPH, THE CLUTCH COULD NOT BE DEPRESSED AND THE VEHICLE COULD NOT SHIFT. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,171.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10726301June 19, 2015POWER TRAIN
I BOUGHT THIS CAR BRAND NEW IN JUNE 2014 WITH 3 MILES ON IT AND ABSOLUTELY LOVED IT. WHILE SITTING IN A DRIVE THRU ONE DAY, THIS WHITE SMOKE CAME OUT FROM UNDER THE HOOD AND THE SMELL WAS AWFUL. I HAD NO IDEA WHAT WAS GOING ON SINCE NO LIGHT INDICATORS LIT UP ON THE DASH BOARD. I LEFT THE DRIVE THRU AND PROBLEM SEEMED TO STOP SO I THOUGHT NOTHING MORE ABOUT IT. THE OTHER DAY, AGAIN WHILE SITTING IN A DRIVE THRU, WHITE SMOKE POURS OUT FROM UNDER CAR, CAR SHUTTERS, THEN DASH BOARD LIGHTS UP AND CAR DIES. I AM LEFT FREAKING OUT IN A DRIVE THRU ALONE WITH A DEAD SMOKING CAR WHICH HAD TO BE PUSHED OUT BY 2 HELPFUL EMPLOYEES. TOWED TO THE DEALERSHIP, I WAS INFORMED THAT YOU CAN'T JUST SIT IN TRAFFIC WITH THIS CAR, YOU HAVE TO PUSH THE BREAK PEDAL HARD TO RELEASE THE CLUTCH FROM SPINNING AND CAUSING FRICTION. THE FRICTION IN STOP AND GO TRAFFIC WILL CAUSE OVERHEATING AND STALLING OF THE VEHICLE... UM HELLO, THIS IS NOT SAFE. I LIVE IN ORLANDO FLORIDA, STOP AND GO TRAFFIC CAPITAL. I HAVE 8400 MILES ON THIS CAR AND NOW FACED WITH THE DILEMMA OF GETTING RID OF THIS FIRE TRAP WAITING HAPPEN WITH MYSELF AND CHILD IN THE CAR, OR JUST KEEP IT AND PRAY IT DOES DIE IN THE MIDDLE OF THE INTERSTATE AND I AM KILLED TRYING TO PUSH IT OFF THE ROAD. I WILL NEVER BUY THIS BRAND AGAIN, NOR WILL I SUPPORT ANY "FIXES" THEY SAY WILL HELP. THE COMPANY KNOWS THEY MADE A MISTAKE AND COULD COST LIVES, THIS IS WHY IT IS NOT OFFERED IN THE NEW 2015 500L OR THE NEW 2016 500X. I AM GETTING RID OF THIS DEATH TRAP, BUT NOT UNTIL I BUG THE HELL OUT OF THE CORPORATION FOR SELLING FAULTY PRODUCTS TO THE PUBLIC AND KNOWING THE ISSUES AND RISK THEY HAVE CAUSED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10726162June 19, 2015ENGINE, UNKNOWN OR OTHER
FIAT 500 ABARTH 2015 AFTER DRIVING THE CAR FOR ABOUT 30 MIN. I PARKED THE CAR AND AFTER RETURNING TO LEAVE I STARTED THE CAR BACKING OUT OF PARKING SPACE AND THE ENGINE JUST DIED. TRIED TO START IT 3 TIMES WITH NO CRANKING SOUND. PUT THE CAR IN NEUTRAL AND PUSHED THE CAR BACK INTO PARKING SPACE. 5 MINUTES LATER STARTED THE CAR WITH NO PROBLEM. THE ENGINE LIGHT WAS ON BUT NOT BLINKING. I DECIDED TO REMOVE THE GAS CAP AND PUT IT BACK ON. THE ENGINE LIGHT STAYED ON FOR ABOUT A DAY AND THEN WENT OUT. CALLED THE DEALERSHIP FOR AN APPOINTMENT.. THE DIAGNOSE WAS A FAILED INTAKE BRICK AND REPLACED THE INTAKE ACTUATOR. THEN DID A PCM FLASH, FLASH, PERFORMED PCM SOFTWARE UPDATE/ THEN A TCM FLASH, FLASH, PERFORMED TCM SOFTWARE UPDATE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10725059June 12, 2015EQUIPMENT ADAPTIVE/MOBILITY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
BLUETOOTH DISPLAY SAFETY ISSUE. A MONTH AFTER PURCHASING A NEW 2015 FIAT 500 ABARTH, THE DISPLAY FOR BLUETOOTH / BLUE&ME STOPPED WORKING ON THE CENTRAL CLUSTER DISPLAY. (I.E. NO INFO DISPLAY WHEN A CALL COMES IN, NO ACCESS TO PHONEBOOK). TOOK THE CAR TO THE DEALER WHO RESET IT. WORKED FOR ABOUT A MONTH AND FAILED AGAIN, SO TOOK IT BACK TO THE SAME DEALER WHO REPLACED THE CTM (CONVERGENCE TELEMATICS MODULE). THE NEW CTM THEN CAUSED INTERFERENCE TO THE SATELLITE RADIO, SO NOTIFIED THE DEALER. WAITED A WEEK AND NO RESPONSE, SO DECIDED TO CALL SIRIUSXM MYSELF FOR SIGNAL RESET. ALL GOOD FOR ANOTHER MONTH UNTIL THE BLUETOOTH DISPLAY FAILED AGAIN FOR THE THIRD TIME. SO BASICALLY SAME PROBLEM EVERY MONTH SINCE PURCHASE AND PER THE DEALER, THERE ARE SIX OTHER FIATS AT HIS DEALERSHIP WITH THE SAME ISSUE AND CANNOT BE FIXED. TALKED TO MY CASE MANAGER AT FIAT CORPORATE CUSTOMER SERVICE WHO SAID THEY ARE LOOKING INTO IT. ANOTHER MONTH HAS PASSED BY AND STILL NO RESOLUTION TO THIS MATTER. IT IS IMPORTANT TO UNDERSTAND THAT THIS IS A SAFETY ISSUE BECAUSE WHEN THE STEERING WHEEL BUTTON FAILS AND STOPS DISPLAYING INCOMING CALL INFO ON THE CLUSTER, ONE HAS TO LOOK AT THE PHONE TO SEE WHO IS CALLING, WHICH TAKES ATTENTION OFF OF THE ROAD - EXACTLY WHAT THE DISPLAY SYSTEM IS DESIGNED TO PREVENT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10724702June 11, 2015STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 1986 GRUMMAN LONGLIFE (NA). WHILE EXITING THE VEHICLE, THE CONTACT CLOSED THE DOOR AND HIS MIDDLE FINGER WAS CAUGHT BETWEEN THE SLIDING DOOR AND THE DOOR FRAME. AS A RESULT, 1/3 OF THE CONTACT'S FINGER WAS AMPUTATED. MEDICAL ATTENTION WAS REQUIRED. THE MANUFACTURER WAS OUT OF BUSINESS AND COULD NOT BE NOTIFIED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 133,000. MA 08/11/15 UPDATED 10/19/2017*CN
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10724725June 11, 2015POWER TRAIN
THIS IS MY THIRD COMPLAINT AND I HAVE YET TO GET ANY FEEDBACK FROM YOU ALL. FIAT USA AND THE DEALERSHIPS ARE AT ODDS OVER THE CLUTCH ISSUE. FIAT USA TELLS YOU TO SCHEDULE A SERVICE APPT AND THE DEALERSHIPS TELL YOU THAT THIS IS A NORMAL COMPONENT OF THE VEHICLE, THAT IT IS NORMAL MIND YOU FOR THE VEHICLE, ONLY A YEAR OLD, TO SMOKE AND STALL OUT DUE THE CLUTCH OVERHEATING AT ANYTIME IN HEAVY TRAFFIC OR THEY TELL YOU TO PUT THE CAR IN NEUTRAL IN TRAFFIC, OR PULL OVER AND POP THE HOOD TO LET VEHICLE COOL DOWN, NEITHER OF WHICH IS VERY SAFE, FEASIBLE OR PRACTICAL. THIS IS NOT NORMAL, THIS IS UNACCEPTABLE AND A VERY HAZARDOUS DEFECT. I WANT MY MONEY BACK OR ANOTHER MODEL OF VEHICLE. I WOULD APPRECIATE YOUR ASSISTANCE AND FEEDBACK PLEASE. PREVIOUS ODI #S 10723909 AND 10693082.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0