Dodge Ram Complaints (2012)

1,397 consumer complaints on file.

#10562941February 4, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562658February 3, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER:13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE ONLY RECEIVING ONE PART PER WEEK. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE FEBRUARY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562689February 3, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND WAS INFORMED BY THE DEALER THAT THEY WERE ONLY RECEIVING ONE PART PER WEEK FOR THE RECALL REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562466February 1, 2014
STEERING
AFTER PICKING UP THE 5500 WITH THE SERVICE DECK FITTED IMMEDIATELY NOTICED HANDLING WAS POOR. STEERING THE VEHICLE REQUIRES DRIVERS FULL ATTENTION AS TRUCK DOES NOT SELF CENTER AFTER CURVES. IF YOU CAN GET IT GOING STRAIGHT AND HOLD THE WHEEL STEADY IT WILL SUDDENLY START TO DRIFT RIGHT OR LEFT, FORCING YOU TO CORRECT STEERING AND THUS START THE WANDERING SIDE TO SIDE WHICH SEEMS TO GET THE BACK END WHIPPING SIDE TO SIDE AS WELL. IN A SHORT HALF HOUR DRIVE IT IS IMPOSSIBLE TO KEEP THE TRUCK IN YOUR LANE PROVIDING THE DRIVER WITH SOME VERY TENSE DRIVING. THIS TRUCK IS NOT OVER THE MANUFACTURERS GVW. WHEN TOWING A HEAVY TRAILER IT SEEMS TO CALM THE WANDERING DOWN SLIGHTLY. THE DEALER HAS TRIED A NEW STEERING BOX ON THE TRUCK THAT DID IMPROVE STEERING FOR A COUPLE OF WEEKS BUT NOTHING HAS CURED THE PROBLEM WITH MULTIPLE DEALER VISITS OVER THE LAST YEAR. WOULD NOT RECOMMEND TRUCK TO ANYONE WHO PLANS TO DRIVE IT FOR MORE THAN 1 HOUR AT A TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562327January 31, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE THAT THE PART WOULD BE AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED REGARDING THE PARTS NOT BEING AVAILABLE. THERE ARE NO FAILURES AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562405January 31, 2014
STEERING
WE RECEIVED A RECALL ON THIS DODGE TRUCK. WE CALLED MANY DEALERS INCLUDING THE DEALER WE BOUGHT IT FROM FISHER DODGE YUMA AZ. THERE ARE NO PARTS AVAILABLE FOR THIS RECALL AND FOUND OUT ITS GOING TO BE 2 MONTHS MIN. THIS TRUCK IS OUR ONLY TRANSPORTATION, WHAT ARE WE SUPPOSE TO DO...WE ARE IN ARIZONA AND WE LIVE IN IDAHO. AS FAR AS I CAN TELL THIS TRUCK IS UNSAFE AND WE SHOULD NOT BE DRIVING IT WITHOUT THE FIX FOR THE RECALL...WE ARE 70 YEARS OLD, THIS STRESS IS A KILLER....WE HAVE TO USE OUR TRUCK OR WE HAVE NO WAY TO GET AROUND AT ALL, WHAT DO YOU EXPECT US TO DO AND HOW CAN DODGE GET AWAY WITH THIS....YOU KNOW AS WELL AS I DO THAT WHEN THE PARTS ARE AVAILABLE THERE WILL BE TOO MANY TRUCKS TO FIX ALL AT ONCE. WHEN WE GO BACK TO IDAHO WE PULL A CARGO TRAILER, THIS IS HORRIBLE!!!!!!!!!! HOW CAN THIS BE ALLOWED TO HAPPEN...WE DO NOT HAVE ANOTHER VEHICLE AND EACH TIME WE DRIVE THIS TRUCK WE ARE GOING TO WORRY IF THE LEFT TIE ROD BALL STUD ON OUR TRUCK IS GOING TO FRACTURE AND LOSE DIRECTIONAL CONTROL AND CRASH WITHOUT WARNING???? HOW MANY PEOPLE COULD THAT KILL IF THAT HAPPENED ON THE HIGHWAY, INCLUDING OURSELVES. DODGE SHOULD BE ASHAMED OF THEMSELVES AND SPEND WHAT EVER IS NECESSARY TO FIX THIS TERRIBLE PROBLEM NOW...NOT MONTHS FROM NOW....WE ASK FOR YOU TO HELP US! WE ARE IN LIMBO IN ARIZONA! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562223January 30, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING). THE CONTACT WAS DISPLEASED THAT THE WHEEL ALIGNMENT WAS NOT INCLUDED IN THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE PRIOR TO THE RECALL REPAIR BEING PERFORMED ON THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562056January 29, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALER WAS ONLY RECEIVING ONE PART PER WEEK. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE JANUARY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562114January 29, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED REFERENCED NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND STATED THAT THE REQUIRED PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER STATED THAT THE PART WOULD NOT BE AVAILABLE UNTIL APRIL OF 2014. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562142January 29, 2014
EQUIPMENT, WHEELS
DODGE RAM LARAMIE1500 4X4 CREW CAB BUILT IN JUNE 2012 HAS FACTORY 20X9 ALUMINUM CHROME CLAD WHEELS WITH GOODYEAR WRANGLER HP P275/60R20 TIRES. PROBLEM WITH THIS IS THE SPARE TIRE & THE FACTORY JACK. HAD A REAR PASSENGER SIDE TIRE BLOW OUT AND HAD TO JACK THE TRUCK TO FIX THE FLAT. FIRST, THE SPARE TIRE SIZE IS P235/85R17, MY WHEELS ARE 20" RIMS AND 1-1/4 HIGHER OVER ALL. THIS TRUCK HAS THE ELECTRONIC STABILITY CONTROL (ESC) WHICH STATES TO HAVE THE PROPER SIZE RIMS & TIRES AS THIS SYSTEM MAY NOT FUNCTION PROPERLY IF THEY ARE DIFFERENT SIZES. SECONDLY, THE JACK DODGE PROVIDES CAN'T HOLD THE WEIGHT OF THESE TRUCKS. THIS JACK COLLAPSED SOON AFTER RAISING THE FLAT TRUCK TIRE 1-2" OFF THE GROUND, THE WORM GEAR LOOKS LIKE A U-BOLT. CALLED BOTH THE DEALER I PURCHASED THE TRUCK FROM IN DECEMBER 2012 AND DODGE. NEITHER IS WILLING TO HELP REMEDY THESE PROBLEMS. DODGE DID HAVE A RECALL 12V192000 JAN 5TH 6TH 2012 FOR THE SPARE TIRE NOT BEING SIZED CORRECTLY. IS THIS NOT THE SAME CASE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561943January 28, 2014
SUSPENSION, TIRES, STEERING
HAD RIGHT FRONT TIRE REPLACED AT 25,000 MILES DUE TO WEAR. IN JANUARY, 2014, REC'D NOTICE FROM CHRYSLER TO TAKE VEHICLE IN FOR PARTS REPLACEMENT TO PREVENT WRECK. SERVICE DEPT AT DEALER SAID 'PARK IT UNSAFE TO DRIVE..BE 10-12 WKS BEFORE PART CAN BE SECURED TO REPLACE'..CALLED THE RECALL PEOPLE THEY SAID 'ONLY 1 PART PER WEEK GOING TO DEALERSHIPS TO REPAIR 2008-2012 MODEL VEHICLES IN THE 1500, 2500, 3500 SERIES TRUCKS..WENT TO DEALERSHIP ON JAN 27, 2014, THEY PROCLAIMED NOT TO KNOW THE RATE OF REPAIRS PARTS AVAILABLE..SAID THEY CALLED AND FOUND OUT SAME INFO I HAD..BUT THEY WANTED TO WORK A DEAL TO GET US OUT OF THE UNSAFE TRUCK AND INTO A NEWER TRUCK WITH NO DEFAULTS..SAME PRICE, ETC AS TRUCK CURRENTLY ..DIDN'T WORK THAT WAY TODAY, JANUARY 28 WHEN WE RETURNED FOR FIGURES..NEW TRUCK WOULD COST $11,000 MORE THAN WHAT WE NOW OWE ON THE 2012 ..SO WE NIXED THE DEAL, BUT WE STILL HAVE TRUCK UNSAFE TO DRIVE BECAUSE CHRYSLER WON'T PROVIDE THE PARTS TO MAKE THE VEHICLES SAFE.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561597January 27, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN NUMBER: 13V529000 (STEERING) AND THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THERE ARE NO FAILURES AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561614January 27, 2014
STEERING
I RECEIVED A SAFETY RECALL NOTIFICATION DEC 2013 LETTING ME KNOW I NEEDED TO CONTACT A DODGE DEALER STARTING 1.6.14 TO SCHEDULE A SERVICE APPOINTMENT FOR THE REPAIR. RECALL IS FOR THE LEFT TIE ROD BALL STUD WHICH MAY FRACTURE AND CAUSE A LOSS OF DIRECTIONAL CONTROL AND OR CRASH WITHOUT WARNING. 1.6.14 I EMAILED THE DODGE DEALER IN CARSON CITY, NV 1.7.14 I CALLED THE DODGE DEALER IN CARSON CITY, NV AND WAS TOLD I WAS NUMBER 60 IN A LINE FOR THIS RECALL AND NO PARTS HAVE ARRIVED TO DATE. 1.7.14 I CALLED THE CHRYSLER GROUP RECALL ASSISTANCE CENTER AND WAS TOLD NO PARTS HAVE SHIPPED YET AND THERE IS NO TIMELINE SET FOR GETTING PARTS TO DEALERS. 1.24.14 I LEFT A MESSAGE AT THE DODGE DEALER IN CARSON CITY, NV. MY CALL WAS RETURNED AND I WAS TOLD NO PARTS HAVE ARRIVED YET AND I AM STILL NUMBER 60 IN LINE FOR THE REPAIR. OBVIOUSLY, I AM CONCERNED ABOUT THE POTENTIAL FOR A LOSS OF DIRECTIONAL CONTROL. I AM LOOKING AT GETTING ASSISTANCE ON HOW WE CAN HELP DODGE SPEED UP THE RECALL REPAIR PROCESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561449January 25, 2014
STEERING, STEERING:LINKAGES:TIE ROD ASSEMBLY
RECEIVED A RECALL IN DECEMBER 13V529000 DATED 11/06/2013 ON MY RAM 3500: TOOK TO DEALER FOR INSPECTION AND THE TRUCK IS ONE WITH THE DEFECTIVE PART. DEALER STATES THAT THE PARTS ARE NOT AVAILABLE FOR REPAIR AND NO ESTIMATED TIME OF RECEIPT, (PUT ON LIST) AT JEFF WYLER CDJ IN LAWRENCEBURG, IN. 47025.. THIS SEEMS LIKE A SITUATION WHERE NHTSA SHOULD STEP IN AND PROTECT THE PUBLIC FROM THIS POTENTIAL LOSS OF STEERING AND POSSIBLE LOSS OF LIFE DUE TO CHRYSLER GROUP LLC.'S LACK OF CONCERN FOR THEIR CUSTOMERS. THEY SHOULD PROVIDE VEHICLES TO THE OWNERS FOR USE UNTIL THEY COMPLY WITH THE PRESCRIBED REPAIRS OF THESE TICKING TIME BOMBS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561318January 24, 2014
SUSPENSION
RECEIVED A SAFETY RECALL FOR NOTIFICATION CODE N49 ON THE LEFT TIE ROD BALL. FOLLOWED THE INSTRUCTIONS AND TOOK THIS NOTICE TO THE LOCAL DEALER THE GREG ORR AUTO COLLECTION. WE WERE TOLD THAT THEY COULD NOT GET THE PARTS, THAT THEY WERE NOT AVAILABLE AND DID NOT EXPECT TO BE FOR SEVERAL MONTHS. IT WOULD PROBABLY BE MARCH OR LATER. OUR INFORMATION WAS WRITTEN DOWN ON A SCRATCH PAD. THIS IS VERY CONCERNING BASED ON THE SEVERITY OF THE RECALL AS DESCRIBED ON THE RECALL NOTICE. I WOULD LIKE TO KNOW WHY PARTS ARE NOT AVAILABLE FOR THIS RECALL. I WANT THIS WORK/REPAIR PERFORMED IMMEDIATELY. I DRIVE THIS TRUCK DAILY AND PULL CATTLE AND OTHER WORK TRAILERS FREQUENTLY AND AM CONCERNED FOR MY SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561328January 24, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN 13V529000 (STEERING) AND STATED THAT THE REMEDY PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THERE ARE NO FAILURES AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561398January 24, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561217January 23, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE UNTIL APRIL OF 2014. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED NOVEMBER 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE JANUARY 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 02-28-14 *BF UPDATED 03/18/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561228January 23, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART WOULD NOT BECOME AVAILABLE UNTIL APRIL 2014. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561275January 23, 2014
STEERING
RECEIVED RECALL NOTICE (N49) IN NOVEMBER. CALLED DEALER MULTIPLE TIMES TO MAKE APPT FOR TIE ROD REPLACEMENT AND WAS TOLD EACH TIME TO CALL BACK IN A FEW WEEKS TO SEE IF PARTS WERE AVAILABLE. CALLED CHRYSLER AND WAS TOLD THAT THERE WAS NO TIME FRAME IN WHICH THE PARTS WOULD BE AVAILABLE. CHRYSLER DOES NOT SEEM VERY CONCERNED ABOUT OUR SAFETY, CONSIDERING THEY STILL DON'T HAVE PARTS TO FIX THE "SAFETY RECALL." *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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