Dodge Ram Complaints (2012)

1,397 consumer complaints on file.

#10567613March 6, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS ALERTED OF THE PROBLEM. HOWEVER, THEY DECLINED TO PROVIDE PART AVAILABILITY INFORMATION TO THE CONTACT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/18/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567135March 5, 2014
VISIBILITY/WIPER
THE HEATING AND AIR CONDITIONS SYSTEM WOULD NOT OPERATE. WINDOWS FOGGED UP AND DEFROSTER WOULD NOT OPERATE AT ALL. LOST COMPLETE VISIBILITY ALMOST IMMEDIATELY. HAD TO PULL OVER AND MANUALLY REMOVE FOG FROM INSIDE WINDOWS. HAD TO DO THIS NUMEROUS TIMES UNTIL ARRIVED AT HOME. IN SHOP NOW FOR REPAIRS UNKNOWN AT THIS TIME WHAT CAUSED FAILURE. SUSPECT CONTROL HEAD FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567430March 5, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT IN DECEMBER 2013, SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 ( STEERING ). THE CONTACT ATTEMPTED TO HAVE THE VEHICLE SERVICED ON NUMEROUS OCCASIONS BUT THE DEALER STATED THAT PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566930March 4, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND ATTEMPTED TO HAVE THE VEHICLE REPAIRED ON NUMEROUS OCCASIONS BUT THE PARTS WERE UNAVAILABLE TO COMPLETE THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567366March 4, 2014
STEERING
SHORTLY AFTER PULLING INTO TRAFFIC ON HIGHWAY 290 HEADING WEST THE TRUCK MADE A SHARP RIGHT. THE TRUCK COULD NOT BE STEERED OR CONTROLLED. OBSERVATION UNDER THE FRONT END REVEALED THE LEFT FRONT TIE ROD WAS BROKEN. THE PASSENGER SIDE FRONT TIRE WAS STRAIGHT AND THE DRIVERS SIDE TIRE WAS POINTED 90 DEGREES TO THE FRONT OF THE TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567021March 4, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567079March 4, 2014
STEERING, SUSPENSION
I RECEIVED AN OFFICIAL RECALL NOTICE FOR MY VEHICLE (RECALL NOTICE N49/NHTSA 13V-529) AFFECTING THE LEFT TIE ROD. I HAVE TRIED HAVING MY TRUCK SERVICED AT TWO DIFFERENT DEALERSHIPS FOR THIS RECALL SINCE RECEIVING THIS NOTICE IN LATE DECEMBER 2013. THE DEALERSHIPS HAVE NOT BEEN ABLE TO SCHEDULE MY SERVICE BECAUSE THEY SAY CHRYSLER IS HAVING DIFFICULTY SENDING THE REPLACEMENT PARTS. THE REPAIR DELAY (THREE MONTHS) IS UNREASONABLE AND SHOULD BE ADDRESSED WITH CHRYSLER. IS IT POSSIBLE FOR OWNERS LIKE ME TO PURCHASE QUALITY AFTER MARKET PARTS TO REPAIR/ADDRESS ONLY THE RECALL ISSUES AND HAVE CHRYSLER COVER THE COST IF CHRYSLER IS HAVING DIFFICULTY FINDING SUITABLE QUALITY PARTS VENDORS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566901March 3, 2014
STEERING
CHRYSLER ISSUED RECALL #N49/NHTSA 13V-529 ON JAN. 6, 2014 FOR A DEFECTIVE LEFT TIE ROD BALL STUD THAT MAY CAUSE LOSS OF CONTROL OF THE VEHICLE WHILE IN MOTION. I CONTACTED MY DEALER IMMEDIATELY AND WAS TOLD I WOULD BE PUT ON A WAITING LIST FOR THE PART WHICH WAS NOT AVAILABLE AT THAT TIME. AFTER CHECKING WITH THE DEALER MULTIPLE TIMES SINCE JAN. 6, I HAVE STILL NOT RECEIVED THE REPAIR TO MY VEHICLE AND WAS TOLD THAT CHRYSLER WOULD ONLY SEND ONE PART PER WEEK PER DEALER. THIS IS UNACCEPTABLE. CHRYSLER HAS NOT OFFERED ALTERNATE TRANSPORTATION WHILE ONE IS WAITING FORCING ONE TO EITHER PARK THEIR VEHICLE UNTIL THE PART ARRIVES OR BE FORCED TO DRIVE A VEHICLE THAT MAY LOSE CONTROL OF THE STEERING AT ANY TIME CAUSING POSSIBLE INJURY TO THE OPERATOR OR OTHERS . I CALLED CHRYSLER'S RECALL ASSISTANCE CENTER ON MARCH 3, 2014 AND WAS TOLD THERE WAS NOTHING THEY COULD DO EXCEPT OPEN A CASE FILE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566469February 28, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PART WOULD NOT BE AVAILABLE FOR ANOTHER 19 WEEKS. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566531February 28, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THAT THEY COULD ONLY ORDER ONE TIE ROD END PER WEEK AND HE WAS PLACED ON A WAITING LIST THAT COULD POSSIBLE EXCEED SEVERAL MONTHS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566534February 28, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER WAS CONTACTED AND ADVISED THAT THEY WERE UNAWARE THEN THE PART WOULD BECOME AVAILABLE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567208February 27, 2014
POWER TRAIN
WE RECEIVED A SAFETY RECALL NOTICE FOR OUR BASIC LIFE SUPPORT AMBULANCE N26/NHTSA 13V-239 FOR FRONT AXLE TUBE WELDS. THE NOTICE ADVISED THAT THE VEHICLE COULD CRASH OR HAVE A LOSS IN MOTIVE POWER IF USED. WE HAVE CONTACTED CHRYSLER MANY TIMES TO HAVE THIS EMERGENCY AMBULANCE REPAIRED BUT THEY HAVE NOT REPAIRED, INSPECTED OR EVEN SEND CORRESPONDENCE WHEN THE VEHICLE MAYBE REPAIRED IN MORE THEN TEN WEEKS. THIS VEHICLE IS A 4 WHEEL DRIVE AMBULANCE WHICH IS NEEDED FOR OUR REMOTE COVERAGE AREA FOR ACCESS TO HOMES ON DIRT LANES, SNOW AND ICE TRAVEL. WE FEEL THAT AN EMERGENCY VEHICLE SHOULD HAVE A HIGHER PRIORITY TO GET REPAIRED AND WE ARE LOOSING REVENUE NOT BEING ABLE TO USE THIS UNIT YET WE ARE PAYING INSURANCE AND LOAN PAYMENTS. WE ARE A VOLUNTEER ASSOCIATION SO OUR RESOURCES ARE LIMITED AND HAVING THIS AMBULANCE OUT OF SERVICE IS A GREAT HARDSHIP TO OUR COMMUNITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566263February 27, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED AND THE CONTACT WAS UNABLE TO HAVE THE RECALL SERVICE PERFORMED TO DATE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566286February 27, 2014
STEERING
I RECEIVED A RECALL NOTICE ON MY VEHICLE FOR A "LEFT TIE ROD BALL STUD ON YOUR TRUCK MAY FRACTURE UNDER CERTAIN DRIVING CONDITIONS". IT WENT ON TO SAY THAT IF IT BROKE WHILE OPERATING THE VEHICLE A CRASH WOULD MOST LIKELY OCCUR. I CALLED BOTH DODGE DEALERS IN COLORADO SPRINGS, CO AND TRIED TO SCHEDULE THE REPAIRS FOR MY TRUCK. THIS IS THE ONLY VEHICLE WE HAVE. I WAS TOLD BY BOTH COLORADO SPRINGS DODGE AND PERKINS MOTOR CITY DODGE THE CHRYSLER IS ONLY SENDING ONE PART PER WEEK PER DEALERSHIP!!! THERE ARE OVER 350 PEOPLE ON THE LIST AT COLORADO SPRINGS DODGE AND 58 AT PERKINS DODGE. IF CHRYSLER IS ONLY SENDING ONE PART PER WEEK, IT COULD BE WOULD BE OVER A YEAR FROM NOW BEFORE MY VEHICLE IS REPAIRED! THIS IS TOTALLY UNACCEPTABLE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566349February 27, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566019February 26, 2014
STEERING
TL- THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER STATED THAT THEY ONLY RECEIVED ONE PART PER WEEK FROM THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THERE ARE NO FAILURES AT THIS TIME. RK UPDATED 3/28/14*CN UPDATED 04/23/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566035February 26, 2014
STEERING, POWER TRAIN
TL* THE CONTACT OWNS A 2012 DODGE RAM 4500. THE CONTACT STATED THAT HE RECEIVED THE NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V527000 (STEERING) AND 13V239000 (POWER TRAIN). THE CONTACT MENTIONED THAT HE WAS CONCERNED FOR HIS SAFETY SINCE THE MANUFACTURER DID NOT HAVE THE NECESSARY PARTS AVAILABLE IN ORDER TO REPAIR THE VEHICLE. THE DEALER WAS CONTACTED AND ADVISED THE CONTACT OF THE DELAY ON RECEIVING THE PARTS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566129February 26, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500 . THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND WAS STILL WAITING FOR PARTS FROM AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566198February 26, 2014
STEERING
I RECEIVED A SAFETY RECALL N49/NHTSA 13V-529 WHICH REQUESTED THAT I CONTACT THE DEALER AFTER JANUARY 6, 2014 AND SET UP AN APPOINTMENT. WHEN I CONTACTED THE DEALER SHORTLY AFTER THAT DATE WITH THE RECALL NUMBER THEY INFORMED ME THAT THEY DID NOT HAVE THE PARTS TO CORRECT AND THEY WOULD NOTIFY ME WHEN THEY ARRIVED. I HAVE CALLED BACK TWICE TO CHECK ON THE STATUS OF THE PART AND WAS GIVEN THE SAME ANSWER THAT THEY DID NOT HAVE THE PARTS TO REPAIR THE SAFETY RECALL. I WOULD EXPECT THAT IF THIS IS A SAFETY ISSUE THEY WOULD MAKE EVERY EFFORT TO GET IT CORRECTED. I HAVE USED THIS VEHICLE VERY LITTLE DUE TO THIS ISSUE. I WOULD APPRECIATE ANY HELP YOU CAN BRING TO BEAR ON DODGE TO GET THIS RESOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565852February 25, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THE DEALER WAS ONLY RECEIVING ONE PART PER WEEK. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE FEBRUARY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/31/14*LJ THE CONSUMER WAS PLACED ON A WAITING LIST. UPDATED 04/01/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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