Dodge Ram Complaints (2012)

1,397 consumer complaints on file.

#10574387March 24, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTICE OVER THREE MONTHS AGO. THE DEALER ADVISED THAT THE PART WAS NOT AVAILABLE FOR REPAIR AND THEY DID NOT KNOW WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574389March 24, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE...UPDATED 05-09-14 *BF H THE CONSUMER STATED THE PART HAD NOT BEEN ORDERED FOR THE TRUCK. UPDATED 05/13/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574386March 24, 2014
STEERING, SUSPENSION
REGARDING RECALL NOTICE EFFECTIVE JAN 6 2014 N49/NHTSA 13V-529 CONTACTED DEALER NUMEROUS TIMES THEY SAY NO PARTS AVAILABLE FROM MANUFACTURER MEANWHILE I CONTINUE TO DRIVE VEHICLE WITH THIS DEFECT PRESENT I FEEL LIKE THE DEALERSHIP AND THE MANUFACTURE ARE NOT TAKING THIS PROBLEM SERIOUSLY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574007March 21, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THE REPAIR FOR NHTSA CAMPAIGN NUMBER (13V529000) STEERING, HAD EXCEEDED A REASONABLE WAIT TIME. THE DEALERSHIP CONTINUED TO ADVISE THE CONTACT THE PART HAD BEEN ORDERED, HOWEVER IT HAD NOT BEEN RECEIVED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574011March 21, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE REPLACEMENT PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE AVAILABILITY OF THE PART. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574063March 21, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE HER VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573715March 20, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 5500. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH AND APPROACHING AN EXIT, THE FRONT DRIVER'S SIDE WHEEL BEGAN WOBBLING. THE CONTACT STOPPED THE VEHICLE AND FOUND THAT THE WHEEL BEARING WAS EXPOSED AND THE FRONT DRIVER'S SIDE TIRE HAD DETACHED FROM THE WHEEL WELL. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO REPLACED THE DRIVER'S SIDE TIE ROD, AXLE AND BRAKE PADS. THE CONTACT INQUIRED ABOUT THE VEHICLE BEING INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 13V527000 (STEERING) BUT WAS ADVISED THAT THE FAILURE WAS NOT ASSOCIATED TO THE RECALL. ADDITIONALLY, THE PARTS NEEDED TO PERFORM THE RECALL SERVICE WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36784.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573724March 20, 2014
STEERING
TL* THE CONTACT OWNS A DODGE 2012 RAM 5500. THE CONTACT STATED THAT WHILE EXITING THE HIGHWAY AT APPROXIMATELY 25 MPH, THE ABS BRAKE LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND DIAGNOSED THAT THE DRIVER'S SIDE WHEEL BEARINGS NEEDED REPLACING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 13V527000 (STEERING). THE CONTACT HAD EXPERIENCED THE FAILURE BEFORE BEING ABLE TO HAVE THE RECALL SERVICE PERFORMED DUE TO A LACK OF PARTS. THE APPROXIMATE FAILURE MILEAGE WAS 45743.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573738March 20, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573784March 20, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE FOR REPAIR AND DECLINE TO PROVIDE PART AVAILABILITY INFORMATION. THE MANUFACTURE WAS NOT ALERTED OF THIS FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573798March 20, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED WHEN VEHICLE WAS PLACED IN GEAR WHEN THE TRANSMISSION SEIZED WITHOUT WARNING. THE VEHICLE STARTED TO JUMP FORWARD AND THE FAILLURE WAS RECURRING OVER A PERIOD OF THREE MONTHS. THE VEHICLE WAS TAKEN TO THE DEALER WHO COULD NOT DUPLICATE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573844March 20, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE NOTIFICATION LETTER DECEMBER 2013. THE DEALER ADVISED THAT THE PART HAD TO BE RECALLED AND A NEWLY DESIGNED PART WOULD POSSIBLY BECOME AVAILABLE BY THE END OF APRIL. THE VIN WAS NOT AVAILABLE. THE VEHICLE DID NOT EXHIBIT A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573426March 19, 2014
ELECTRICAL SYSTEM
ON DEC. 21, 2013 WAS DRIVING 2012 DODGE 5500 4 X 4 IN NEWBURY OHIO AND TRUCK LOW FUEL GAUGE CAME ON. THE LIGHTS STARTED FLASHING AND WIPERS TURNED ON AND TRUCK SHUT DOWN AND THEREFORE WIRES AND TIPM STARTED MELTING AND SMOKING AND BURNED ALL THE WIRES GOING INTO THE CAB AND CLUSTER. DRIVER DISCONNECTED BATTERIES AND DURING THIS TIME THE TRUCK LOCKED HIM OUT AND STARTER WAS TRYING TO START THE TRUCK WITH THE KEY IN THE OFF POSITION. DRIVER HAD TO FLEE FROM THE TRUCK TO AVOID PERSONAL INJURIES. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10573471March 19, 2014
ELECTRICAL SYSTEM
ON MARCH 2, 2014 WHILE SITTING IN OUR 2012 DODGE 5500 4 X 4 THE LOW FUEL LIGHT CAME ON AND WE OPENED HOOD AND TIPM WAS SMOKING AGAIN. WE JUST GOT THE TRUCK BACK FROM THE DEALER FROM THE FIRST TIPM FIRE 4 DAYS BEFORE. I JUMPED OUT OF THE TRUCK AND DISCONNECTED THE BATTERIES AND FLED FROM HARMS WAY. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10573034March 18, 2014
STEERING
TL-THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE FIRST LETTER DECEMBER 2013 AND A SECOND NOTICE WAS RECENTLY RECEIVED HOWEVER THE DEALER ADVISED THE TIE ROD ASSEMBLY WAS RECEIVED ONE PER WEEK AND THE CONTACT HAD TO BE PLACED ON AN EIGHT MONTHS WAITING LIST. THE VEHICLE DID NOT EXPERIENCE THE FAILURE. LI
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573060March 18, 2014
ELECTRICAL SYSTEM, STEERING
IN AUGUST 2012 THE ENGINE WARNING LIGHT CAME ON. IT WAS TAKEN TO DODGE DEALER NUMEROUS TIMES FOR REPAIR. THEY WOULD RESET SAYING CHRYSLER WOULD NOT ALLOW REPAIRS. IN OCTOBER THE DODGE DEALER KEPT THE VEHICLE UNTIL A WEEK OR SO BEFORE CHRISTMAS 2012. THE ENGINE WARNING LIGHT HAS STAYED OFF. HOWEVER WITHIN A FEW DAYS OF THE VEHICLES RETURN, I RECEIVED A RECALL NOTICE REGARDING THE LEFT TIE ROD BALL STUD....WHICH COULD CAUSE CRASH WITHOUT WARNING. I IMMEDIATELY CALLED THE DODGE DEALER. HE SAID CHRYSLER WAS NOT SUPPLYING THE REPAIR PARTS. HE PUT ME ON A LIST. I HAVE CALLED THE DEALER MANY TIMES AND HE SAYS I AM AT THE TOP OF THE LIST FOR REPAIRS BUT CHRYSLER IS ONLY SHIPPING ONE OR TWO PARTS FOR THE REPAIRS PER MONTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573067March 18, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT THE PARTS WERE STILL NOT AVAILABLE TO HAVE THE REPAIRS FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE VEHICLE HAD NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572938March 17, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL SERVICE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572957March 17, 2014
STEERING
I AM A MARINE STATIONED ABOARD MCAS NEW RIVER IN JACKSONVILLE NC. I HAD JUST DROPPED MY SON OFF AT HIS BABYSITTER. I ARRIVED AT WORK AND AS I WAS PULLING INTO MY PARKING SPOT I NOTICED THAT MY TRUCK WOULD NOT TURN. I CAME TO A STOP JUST BEFORE I HIT THE TRUCK NEXT TO ME. I PUT THE TRUCK IN REVERSE AND I NOTICED A DRAGGING SOUND COMING FROM THE FRONT OF MY TRUCK. I GOT OUT OF THE CAB AND CHECKED IT OUT. THAT IS WHEN I NOTICED THAT THE LEFT TIE BAR HAD SHEARED FROM THE UJOINT. I WAS LUCKY THAT I WAS NOT DRIVING AT A HIGH RATE OF SPEED WHILE MY SON WAS IN THE TRUCK WHEN THIS HAPPENED. TO SURVIVE 4 DEPLOYMENTS TO IRAQ BUT TO ONLY GET KILLED BY A BROKEN BOLT. WHEN I DROPPED IT OFF I WAS TOLD THAT IT WOULD GET FIXED WITH THE SAME HARDWARE THAT FAILED IN THE FIRST PLACE BECAUSE THEY NEW PARTS WERE NOT AVAILABLE. I AM A HELICOPTERS MECHANIC AND I AM NOT NEW TO SAFETY AND QUALITY MAINTENANCE SO THE IDEA OF PUTTING THE SAME PART ON THAT FAILED BEFORE DOES NOT SEEM RIGHT TO ME. IF IT WERE SOMETHING IN THE ENTERTAINMENT SYSTEM OR MAYBE THE COMFORT CONTROL, I COULD SEE SOMETHING LIKE THIS BEING DONE. NOT THE STEERING!!! WE ARE BEING TOLD THAT I WOULD NOT BE ABLE TO HAVE COURTESY VEHICLE FROM THE DEALER BECAUSE THEY DON'T OFFER THEM BECAUSE OF RECALLS. SO THEY TELL ME THAT THEY WILL FIX MY TRUCK WITH RECALLED PARTS AND GIVE IT BACK TO ME TO DRIVE UNTIL PARTS COME IN. REALLY!! SO I RISK THE LIVES OF MY FAMILY MEMBERS CAUSE DODGE WANTS TO SAFE A BUCK. I DON'T BELIEVE THAT I AM RESPONSIBLE FOR THIS AND DODGE SHOULD STAND BEHIND THE PRODUCT IT PRODUCES. THIS IS A SAFETY CONCERN THAT MUST BE ADDRESSED. IT LEAVES ME AND OTHER FAMILIES NO CHOICE BUT TO DRIVE A DANGEROUS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569344March 14, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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