Dodge Ram Complaints (2002)

1,381 consumer complaints on file.

#10874022June 13, 2016
UNKNOWN OR OTHER
MY DODGE 3500 2002 DASHBOARD HAS FELL APART CAVED IN I CAN SEE THE INSIDE OF THE RADIO, AIR CONDITION VENTS ITS AWFUL AND I HAVE BOUGHT A COVER AND JUST DEALT WITH IT BUT NOW I WANT TO TRADE IT IN AND I KNOW IT WILL EFFECT THE TRADE IN VALUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872918June 7, 2016
POWER TRAIN
THE BOLT ATTACHING THE DRIVE SHAFT TO THE REAR DIFFERENTIAL PINION CAME OFF AND THE DRIVE SHAFT FELL OFF. THE PINION WAS THEN ABLE TO SLIDE BACK AND LOCK THE DIFFERENTIAL CARRIER CAUSING THE REAR AXLE AND TIRES TO LOCK IN PLACE, THE DEALER EXPLAINED THIS IS A PROBLEM AND THEY ACTUALLY RECALLED THE 2005 MODEL FOR THE SAME PROBLEM. BECAUSE I WAS NEVER MADE AWARE THAT THIS NEEDED TO BE CHECKED, SEVERE DAMAGE HAS OCCURRED WHICH WILL COST SEVERAL THOUSAND TO FIX. I WAS FORTUNATE THIS HAPPENED ON A SIDE ROAD GOING 30 MPH, IF THIS HAPPENED ON A HIGHWAY OR WORSE YET WHILE HAULING A TRAILER, CHANCES ARE A MAJOR ACCIDENT WOULD HAVE HAPPENED (SERIOUS SAFETY RISK). THERE NEEDS TO BE SOME KIND OF NOTIFICATION TO OTHER RAM TRUCK OWNERS THAT THIS MAY OCCUR AND THE SIMPLE FIX OR MAINTENANCE THAT IS NEEDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871908June 1, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED IN SEVERAL AREAS. THE FAILURE STARTED SMALL, BUT WORSENED PROGRESSIVELY. THE MANUFACTURER WAS NOT NOTIFIED OF THIS FAILURE AND NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 198,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871352May 28, 2016
AIR BAGS
RECALL: MAY 2015, MADE MANY TRIPS TO DODGE DEALER IN 2015 AND EARLY 2016, THEY COULD NOT OR WOULD NOT REPAIR DEFECT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823270January 30, 2016
AIR BAGS
TAKATA RECALL- I OWN A LATE 2002 DODGE RAM 1500. 2002 WAS A MID YEAR CHANGE SO MY BODY IS EXACTLY THE SAME AS THE 2003-2007 (OR SO) RAMS. I'D BE WILLING TO BET THE FARM MY AIR BAG IS A TAKATA BRAND THE SAME AS THE 2003 WHICH HAS BEEN RECALLED. GIVEN THAT, WHY ISN'T MY VEHICLE ON THE LIST? THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821219January 20, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHEN I TURN ON THE HEATER THE BLEND DOOR AND ACTUATOR MAKE A POPPING SOUND WHEN TURNED HEAT ON , BLEND DOORS BROKEN AND ACTUATOR NOT WORKING PROPERLY. IT OCCURS WHILE VEHICLE STATIONARY AND IN MOTION WHEN HEAT IS TURNED ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820154January 14, 2016
UNKNOWN OR OTHER
IGNITION / PARK INTERLOCK SYSTEM INOPERATIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807687December 1, 2015
UNKNOWN OR OTHER
THE ENTIRE DASHBOARD HAS CRACKED IN MULTIPLE PLACES. THIS ISSUE STARTED IN 2004 AND HAS CONTINUED DESPITE MULTIPLE ATTEMPTS AT FINDING A CAUSE OR A VIABLE SOLUTION TO STOP THE CRACKING. NOTICED OTHERS HAVE MADE THE SAME COMPLAINT. DODGE DID NOT ATTEMPT TO FIX OR GIVE A SOLUTION TO FIX THE CRACKING. IT NOW INTERFERES WITH THE AIR FLOW AND CAUSES WINDSHIELD FLOW TO BE DIRECTED AWAY FROM REMOVING INTERNAL "FOGGING". NOW THE BLOWER WILL ONLY OPERATE AT THE HIGHEST SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806586November 24, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING DOWN AN HILL AT 35 MPH, A LOUD CLANKING NOISE EMITTED FROM THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE DRIVE SHAFT FRACTURED OFF THE REAR DIFFERENTIAL. THE CONTACT MENTIONED THAT HE PERFORMED THE REPAIRS BY REPLACING THE DRIVE SHAFT AND PINION NUT. A YEAR LATER, THE FAILURE RECURRED. THE DEALER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 142,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806307November 23, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE CRASHED INTO A PINE TREE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK, BACK, AND LEG. THE PASSENGER SUSTAINED INJURIES TO THE NECK, BACK, AND LEFT LEG. THE OTHER PASSENGER SUSTAINED INJURIES TO THE BACK AND HEAD. MEDICAL ATTENTION WAS NOT REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 195,982.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10789657November 10, 2015
UNKNOWN OR OTHER
MY TRUCK STARTED THIS GRINDING SOUND AN IT JUST STOP WORKING SO I HAD TO PUT IT IN AUTO SERVICE JIMMY'S 2407 KAW ST NEW ORLEANS CELL NUMBER 5044511533 HE CAN EXPLAIN IT BETTER.THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781365October 12, 2015
UNKNOWN OR OTHER
THE DASHBOARD IS CRACKING BADLY AND CRUMBLING. LARGE HOLES ARE FORMING AND BROKEN PIECES OF PLASTIC FROM THE DASH ARE FALLING INTO THE DASH AREA. THE DEALER WON'T DO ANYTHING ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780228October 6, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 DODGE RAM 3500. THE VEHICLE WAS HITCHED TO A 2015 PJ GOOSENECK TRAILER. WHILE DRIVING APPROXIMATELY 35 MPH IN RAINY WEATHER CONDITIONS, THE BRAKE PEDAL WAS ENGAGED AND THE ATTACHED VEHICLE FAILED TO SLOW DOWN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR PASSENGER HYDRAULIC LINE FRACTURED FROM THE BRAKE CALIPER. THE CONTACT REPLACED THE HYDRAULIC LINE HIMSELF. NINE DAYS LATER, THE VEHICLE WAS REPAIRED AND THE FRONT DRIVER HYDRAULIC LINE SEPARATED FROM THE BRAKE CALIPER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT APPLICABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779008October 1, 2015
AIR BAGS, ENGINE, WHEELS
I AM BEING IGNORED ON A SEAT BELT RECALL NEARLY ALL 4.7 ENGINES HAVE OIL PAN FAILURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759043August 25, 2015
POWER TRAIN
MY FRIEND WAS OUTSIDE THE 2002 DODGE RAM. IT WAS RUNNING AND IN PARK. HE LEANED IN THE DOOR TO CHECK THE MILEAGE ON THE OIL CHANGE STICKER ON THE WINDSHIELD. SUDDENLY, IN PARK, THE TRUCK BEGAN ROLLING DOWN A VERY SLIGHT GRADE. IT DRUG MY FRIEND WHO WAS ATTEMPTING TO STOP THE TRUCK. IT ROLLED ABOUT 25 YARDS UNTIL IT HIT A PARKED CAR. THIS ALL HAPPENED WHILE IN PARK! HE WAS BRUISED AND BANGED UP, AND WAS SORE FOR A FEW DAYS.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10759289August 25, 2015
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I WAS ON MY WAY HOME FROM PICKING UP MY PAYCHECK DRIVING ON THE HIGHWAY IN THE FAST LANE DOING AROUND 70 MPH WHEN ALL OF A SUDDEN MY TRUCK SHUT DOWN WITH NO WARNING AND THEN RESTARTED. I IMMEDIATELY GOT OFF OF THE HIGHWAY AND TOOK BACK ROADS. ABOUT 1.5 MILES FROM MY HOME AT A RED LIGHT THE TRUCK ONCE AGAIN SHUT DOWN COMPLETELY, NO ENGINE, NO ELECTRIC, NOTHING, IT WAS COMPLETELY DEAD ON A FAIRLY BUSY ROAD. I HAD TO HAVE THE TRUCK TOWED HOME AND HAVE NOT BEEN ABLE TO GET IT STARTED AT ALL. I WENT ONLINE TO SEE WHAT MIGHT BE THE CAUSE AND HAVE FOUND MANY RELATED CASES TO WHAT I AM DEALING WITH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758679August 23, 2015
UNKNOWN OR OTHER
THE DASHBOARD ON MY 2002 DODGE RAM IS LITERALLY DISINTEGRATING BEFORE MY EYES. IT HAS MULTIPLE CRACKS ALL OVER IT. THE VENT COVER UNDER THE WINDSHIELD HAS ALSO BROKEN, AND THE SMALL PIECES THAT COVER THE DEFROSTER HOLES HAVE BROKEN AND FALLEN DOWN INTO THE DEFROSTER SO THAT WHEN IT IS TURNED ON HIGH SMALL PIECES OF PLASTIC WILL FLY UP AND HIT YOU IN THE FACE. IT'S RIDICULOUS THAT YOU HAVE TO PUT ON SAFETY GLASSES IF YOU ARE GOING TO RUN THE DEFROSTER SO THAT YOU DON'T RISK HAVING PLASTIC PIECES STRIKE YOU IN THE EYES. SEVERAL OF THE DASHBOARD CRACKS RUN COMPLETELY FROM THE FRONT TO THE REAR OF THE UPPER DASHBOARD. THIS IS A WELL KNOWN PROBLEM TO DODGE, AND I AM BAFFLED THAT THIS SAFETY ISSUE OF FAILING DASHBOARDS IS NOT BEING ADDRESSED AND CORRECTED. THIS HAS TO BE CORRECTED AND I FEEL DODGE SHOULD BE HELD RESPONSIBLE AND BE MADE TO FIX THIS DEFECT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747319August 9, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
DASHBOARD CRACKED, LAMP LIGHT IS ON AND ALARM KEEPS DINGING. CHECKED ALL LIGHTS AND THEY ARE ALL WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747020August 7, 2015
WHEELS
TL* THE CONTACT OWNS A 2002 DODGE RAMS 1500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, AN ABNORMAL SOUND EMITTED FROM THE FRONT DRIVER AND PASSENGER WHEELS. THE FAILURE RECURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10E040000 (WHEELS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 253,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746284August 5, 2015
ENGINE, UNKNOWN OR OTHER
CRACKED DASHBOARD. PARTS OF THE DASHBOARD ARE FALLING DOWN INTO AIR CONDITIONER AND EVERYTHING ELSE UNDER IT. THERE ARE PARTS OF THE FOAM THAT ARE FLYING OUT OF THE AIR CONDITIONER VENTS AND PIECES ARE COMING OUT THE VENTS, HEAS HAVE BEEN REPLACED AND NOW ENGINE SOUNDED LIKE IT EXPLODED NOW IT NEEDS AN ENGINE VEHICLE MODEL YEAR HAS MANY KNOWN NON RECALLED ISSUES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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