Dodge Ram Complaints (2012)

1,397 consumer complaints on file.

#10583885April 21, 2014
STEERING
I RECEIVED A RECALL NOTICE AND CONTACTED THE DEALER FOR SERVICE. WAS INFORMED THAT THE PARTS WOULD NOT BE AVAILABLE FOR MORE THAN 30 WEEKS BECAUSE OF A RESTRICTION ON AVAILABILITY OF PARTS. CALLED BACK TWO MONTHS LATER TO FIND OUT UPDATES IF ANY AND WAS TOLD THAT I MUST NOW BRING IN THE VEHICLE FOR AN INSPECTION TO FIND OUT IF MY TRUCK NEEDS A PART REPLACEMENT OR NOT. TOOK IN AND THEY SAID YES IT DID NEED IT BUT THE PARTS ARE STILL NOT AVAILABLE AND WON'T BE FOR QUITE A LONG TIME. AM NOW WAITING FOR A CALL FROM THE DEALER AS TO PARTS AVAILABILITY AND SCHEDULING. I FIND IT RIDICULOUS THAT THERE IS A MAJOR SAFETY ISSUE BEING IGNORED AND NOT FIXED IMMEDIATELY BY THE MANUFACTURER, I USE THIS TRUCK TO HAUL HEAVY LOADS LONG DISTANCES AND COUNT ON IT FOR MY INCOME. I AM UPSET THAT THE PARTS ARE NOT AVAILABLE AND THAT I COULD BE IN DANGER OF A SERIOUS CRASH IF THEY FAIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583650April 19, 2014
STEERING
AFTER A LONG ROD TRIP, I WAS PARKING MY TRUCK AND THE LEFT TIE ROD BROKE. IF I WAS DRIVING AT 65 MILES AND HOUR I COULD BE DEAD NOW. DODGE WANTS ME TO TOW MY TRUCK AND THEY ARE GOING TO DO ME THE "FAVOR" OF REPLACING AT NO COST...I HAVE TO GET MYSELF ANOTHER TRUCK TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583512April 18, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT THE FRONT TIRES HAD SHOWN SIGNS OF PREMATURE WEAR AND THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE FRONT BALL JOINTS WERE FAULTY. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583516April 18, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT THE FRONT TIRES SHOWED SIGNS OF PREMATURE WEAR AND THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT BALL JOINTS WERE FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583050April 16, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND ATTEMPTED TO HAVE THE VEHICLE SERVICED BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583052April 16, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) BUT WAS ADVISED BY THE DEALER THAT THE PART WAS NOT AVAILABLE. THE CONTACT RECEIVED THE NOTICE MONTHS AGO. THE MANUFACTURER WAS ALSO CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583114April 16, 2014
SUSPENSION, STEERING
I RECEIVED A RECALL NOTICE MONTHS AGO TO HAVE THE LEFT HAND BALL JOINT REPLACED. I CONTACTED THE LOCAL DEALER SEVERAL TIMES (ELKO MOTOR COMPANY ELKO, NEVADA) AND THEY ARE TELLING ME THEY ARE NOT GETTING THE PARTS FROM THE FACTORY. I BELIEVE THE DEALER. I AM CONCERNED ABOUT WHAT COULD HAPPEN PULLING MY 42' TOY HAULER IF THIS FAILS. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10582831April 15, 2014
STEERING:LINKAGES:TIE ROD ASSEMBLY, SUSPENSION
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT THE TIRES WERE WEARING PREMATURELY. THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES. THE TECHNICIAN DIAGNOSED THAT THE TIE ROD AND BOLT JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 8,000 AND THE CURRENT MILEAGE WAS 31,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10582853April 15, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT THE HE WAS VERY CONCERNED FOR HIS SAFETY SINCE THE PARTS WERE NOT AVAILABLE FOR NHTSA RECALL CAMPAIGN NUMBER: 13V529000 (STEERING). THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE DELAY IN THE RECALL REPAIR. THERE ARE NO FAILURES AT THIS TIME. THE CURRENT MILEAGE WAS 27,800. UPDATED 6/10/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579608April 14, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT HE WAS CONCERNED BECAUSE THE PARTS WERE STILL NOT AVAILABLE FOR REPAIRS UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 30,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579238April 11, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE A REASONABLE DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578862April 10, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA RECALL CAMPAIGN NUMBER:13V529000; HOWEVER, THE PARTS WERE NOT AVAILABLE AS A RESULT REPAIRS WERE UNABLE TO BE PERFORMED FOR THE RECALL. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THERE ARE NO FAILURES AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578877April 10, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT WHILE HAULING A TRAILER AT 60 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AS THE VEHICLE LOST ACCELERATION POWER. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE WHERE THE DEALER REPLACED THE PRESSURE RELIEF VALVE, THE FUEL FILTER TWICE, THE FUEL PUMP WAS REPLACED THREE TIMES, THE FUEL CANISTER HOUSING WAS REPLACED FOUR TIMES, AND THE SOFTWARE WAS UPDATED BUT THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 156,894 AND THE CURRENT MILEAGE WAS 177,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578509April 9, 2014
AIR BAGS, STEERING, SUSPENSION, STRUCTURE:BODY
MY WIFE WAS IN A WRECK YESTERDAY SHE HIT A TRUCK IN THE REAR END AND AIRBAGS DID NOT DEPLOY CAUSING HER FACIAL INJURIES ALSO A LATER SURGERY. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10577304April 4, 2014
STEERING
RECALL IS FOR THE LEFT TIE ROD BALL STUD ON YOUR TRUCK MAY FRACTURE UNDER CERTAIN DRIVING CONDITION. I TOOK MY TRUCK IN 45 DAYS AGO. PARTS ARE SO LIMITED THAT THE DEALER IS SAYING IT COULD BE 6 MONTHS OR MORE BEFORE THE PARTS COME IN TO FIX WHAT APPEARS COULD BE A SERIOUS ISSUE. I HAVE NOT ACTUALLY HAD AN INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577397April 4, 2014
STEERING
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE APRIL OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577428April 4, 2014
ELECTRICAL SYSTEM
DRIVING OUT OF HOME TO WORK, LIGHT DASH PANEL TURNED OFF AND ON, THE WINDSHIELD WIPERS CAME ON WITHOUT BEING ON, SWITCH IN THE OFF POSITION, THE RADIO TURNED OFF AND ON, AND NOW DOES NOT WORK AT ALL. HAVE LEFT VEHICLE WITH AUTO NATION DODGE IN SPRING, TX AND THEY HAVE HAD IT IN THE SERVICE CENTER FOR 2 DAYS NOW AND ARE UNABLE TO FIND OUT WHAT IS CAUSING THIS DANGEROUS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577502April 4, 2014
STEERING
I RECEIVED A NOTICE IN MAIL FOR RECALL ON LEFT TIE ROD BALL STUD COULD CRACK AND CAUSE LOSS OF CONTROL. I CALLED THE DEALER LONE STAR CHRYSLER IN CLEBURNE THEY TOLD ME THERE WAS 81 PEOPLE WAITING ON THIS PART BECAUSE THEY ONLY RELEASE 1 PART EVERY 7 DAYS. THAT WOULD PUT ME ALMOST A YEAR TO WAIT ON A MAJOR STEERING COMPONENT. THIS IS UNACCEPTABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577215April 3, 2014
STEERING
RECALL N49/NHTSA 13V-529.... THERE IS A MAJOR RECALL ON OUR TRUCK, CHRYSLER HAS NO PARTS TO FIX ANY OF THESE TRUCKS, WE ARE DRIVING VEHICLES THAT THE LEFT TIE ROD BALL STUD MAY FRACTURE UNDER CERTAIN DRIVING CONDITIONS AND COULD CAUSE LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING...HOW WOULD YOU LIKE TO BE DRIVING THIS TRUCK WHEN THIS HAPPENS??? WE ARE IN OUR 70S, WE BOUGHT A NEW TRUCK SO WE WOULD NOT HAVE VEHICLE PROBLEMS AND COULD TRAVEL WITHOUT WORRY. NOW WE HAVE A HUGE WORRY AND DODGE COULD CARE LESS...THEY HAVE NO IDEA WHEN THE PARTS WILL BE AVAILABLE AND WE ARE DRIVING A TIME BOMB BECAUSE THEY CANNOT FIX THEM, WE WANT THE PARTS TO FIX THE TRUCK OR WE WANT OUR MONEY BACK SO WE CAN BUY A VEHICLE WE DO NOT HAVE TO WORRY ABOUT. WE LIVE IN A VERY RURAL AREA AND HAVE TO TRAVEL LONG DISTANCES FOR MEDICAL AND APPOINTMENTS, WE WANT SOMETHING DONE NOW NOT LATER...WE NEED A SAFE VEHICLE...I HAVE WRITTEN TO OUR SENATORS AND CONGRESSMEN... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577157April 3, 2014
STEERING
I RECEIVED A VEHICLE SAFETY RECALL IN JANUARY 2014. I CALLED[XXX] IN GONZALES LOUISIANA TO MAKE AN APPOINTMENT ON JANUARY 6TH. THEY TOLD ME TO CALL BACK AFTER JANUARY 16TH. SO I DID AND THEY PUT ME ON A WAITING LIST. I CALLED BACK ON FEBRUARY 27TH AND THEY SAID THAT I WAS 7TH ON THE LIST. I CALLED BACK LAST WEEK AND THEY TELL ME THAT THE REPLACEMENT PARTS ARE BEING RECALLED. I AM CONCERNED ABOUT MY SAFETY WHILE DRIVING THIS VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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