Dodge Ram Complaints (2007)

1,106 consumer complaints on file.

#10194793June 27, 2007
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2007 DODGE RAM 1500. THE CONTACT RECEIVED A RECALL NOTICE TWO WEEKS AGO FOR A FUEL LEAK. THE FUEL SHIELD NEEDED TO BE REPLACED. HE CALLED THE DEALER THREE TIMES, BUT COULD NOT GET A RESPONSE. THE DEALER FINALLY STATED THAT IT MAY TAKE THREE TO FOUR MONTHS BEFORE THE VEHICLE COULD BE SERVICED. THE RECALL NOTICE STATED THAT THE REPAIR WOULD ONLY TAKE THIRTY MINUTES TO AN HOUR TO COMPLETE. THE DEALER STATED THAT THEY DO NOT TAKE APPOINTMENTS AND WOULD HAVE TO KEEP HIS VEHICLE FOR 3-4 DAYS. THE RECALL NOTICE NUMBER WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 580.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193829June 20, 2007
ELECTRICAL SYSTEM:HORN
TL*THE CONTACT OWNS A 2007 DODGE RAM 3500. THE CONTACT STATED THAT WHEN HE PLACES THE VEHICLE IN REVERSE, WITH THE DRIVER SIDE DOOR OPEN OR AJAR, THE HORN HONKS REPEATEDLY. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE IS 12,000 AND FAILURE MILEAGE WAS 10.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191296May 21, 2007
TIRES:VALVE
ON 5/19/2007 TWO TIRE VALVE STEMS FAILED WITHIN 2 HOURS, SCHRADER-CHINA VALVE STEMS, FAILED DEFLATING TIRE IN MOMENTS. OCCURRED ON 2007 DODGE 2500 QUAD CAB SHORT BED TRUCK WITH APPROXIMATELY B750 LBS IN BED. TIRES HAD BEEN INFLATED TO 55 LBS FRONT AND 70 LBS REAR. RIGHT REAR TIRE STEM BLEW OUT WHILE STATIONARY AFTER RUNNING APPROXIMATELY 75 MILES AT 55-70 MPH. LEFT REAR STEM FAILED AFTER APPROXIMATELY 1 1-1/2 HOURS ON INTERSTATE HIGHWAY. LEFT REAR DID NOT CAUSE COMPLETE DEFLATION, BUT LOSS OF AIR PRESSURE TO 40 LBS. TRUCK WAS TOWED, TIRES DISMOUNTED, AND FAILED VALVE STEMS REMOVED. BOLT IN STEMS WERE INSTALLED IN PLACE OF PULL IN RUBBER STYLE, AND TRIP CONTINUED WITHOUT INCIDENT. CONCERN WITH MODE OF FAILURE, VEHICLE NOT OVERLOADED, TIRE INFLATION LIMIT 80 LBS, WERE INFLATED TO 70 LBS, FAILURE APPEARED AS A CIRCUMFERENTIAL SHEAR OR CUTTING OF STEM AND PULL APART OF INSIDE VALVE COMPONENTS TO OUTSIDE RUBBER SHEATH. SECOND STEM WAS NOTED SWOLLEN ABOUT 12 MILES PRIOR TO FAILURE WHEN FILLING VEHICLE WITH FUEL. TIRE PRESSURES CHECKED AND WERE AT 75 LBS HOT. TIRE TEMPERATURES TO TOUCH WERE SLIGHTLY WARM TO AVERAGE FRONT AND REAR AT THIS FUEL STOP. FAMILY HAS HISTORY IN TIRE BUSINESS FOR YEARS, FAMILIAR WITH TOWING, HAULING MODERATE TO HEAVY LOADS, TRAILERS, AND IMPORTANCE OF INFLATION, HAS NEVER EXPERIENCED A VALVE STEM FAILURE EXCEPT ON AGED EQUIPMENT. COMPLETELY PERPLEXED AS TO FAILURE MODE. HAVE FAILED COMPONENTS IN HAND. CONCERN WITH OTHER SIMILAR EQUIPPED DODGE TRUCKS AND OTHER BRANDS USING SCHRADER VALVE STEMS. STORE WHERE TIRE REPAIR WAS DONE WANTED TO INSTALL SIMILAR TO OEM REPLACEMENT BUT THE BOLT IN STYLE STEM WAS DEMANDED FOR THIS APPLICATION. OEM DEALER (DODGE) CONTACTED AFTER SECOND FAILURE AND ADVISED OF FAILURE AND CONCERN WITH LIABILITY FOR CATASTROPHIC FAILURE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190985May 17, 2007
ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:DRIVELINE:DRIVESHAFT
2006 DODGE RAM 1500 QUAD ST 3.7L V6 SFI PURCHASED ON 9/27/2006 AT ANNISTON - LINCOLN - MERCURY - DODGE IN OXFORD, ALABAMA. THE TRUCK HAD VERY SERIOUS MECHANICAL PROBLEMS, THE ENGINE WILL JUST STOP WITH A LOUD NOISE, AND WITH A SLIP IN THE DRIVETRAIN, WHILE DRIVING DOWN THE STREET OR WILL JUST DIE AT ANY GIVEN TIME DURING DRIVING. SUCH AS PULLING OUT IN TRAFFIC, STOPPING AT A LIGHT, DRIVING DOWN THE STREET AS IT WILL DIE AT RANDOM, BUT MAY GO TWO OR THREE DAYS WITHOUT A PROBLEM. *AK WE HAVE TAKEN IT TO THE DEALER MULTIPLE TIMES, BUT THEY REFUSE TO FIX IT AS THEY SAY THAT NOTHING IS WRONG WITH IT, EVEN THOUGH A CHIP IN THE ENGINE INDICATED A PROBLEM BUT DID NOT RETAIN THE MECHANICAL INFORMATION. I DIDN'T ARGUE WITH THEM OR GET UPSET BECAUSE I KNOW THAT IS POINTLESS WHEN DEALING WITH I HAVE TAKING IT TO THE DEALER AND THEY WONT FIX IT, THEY SAY THAT NOTHING IS WRONG WITH IT. I DIDN'T ARGUE WITH THEM OR GET UPSET BECAUSE I KNOW THAT IS POINTLESS WHEN DEALING WITH BUREAUCRACY. I DISCUSSED THIS WITH A REPRESENTATIVE AT DODGE CUSTOMER ASSISTANCE WHO DIDN'T SEEM TO CARE LESS ABOUT MY PROBLEM AS SHE STATED THAT DODGE STANDS BEHIND THE DEALER. (NOT THE PRODUCT) , WHICH LEFT ME SPEECHLESS, I REALLY CAN NOT BELIEVE THAT DODGE HAS SOLD US A 30,000 DOLLAR+ VEHICLE AND WITHIN 6 MONTHS IT IS DYING IN THE MIDDLE OF THE HIGHWAY AT RANDOM, THE DEALER WON'T FIX IT AND DODGE CUSTOMER ASSISTANCE STANDS BEHIND THE DEALER, WITHOUT A THOUGHT TO CUSTOMER SERVICE,THE CUSTOMER OR THE PRODUCT. BUT BEYOND THE INCREDIBLE ABUSE I HAVE SUFFERED FROM THIS COMPANY'S UNETHICAL BUSINESS PRACTICE, THIS IS A MAJOR SAFETY ISSUE AS WE CONTINUE TO CARRY OUR FAMILY OF VERY YOUNG CHILDREN IN THIS VEHICLE, WITH OUR FAMILY IN DANGER OF BEING INJURED OR KILLED IN THIS VEHICLE AS IT IS LIABLE TO DIE IN THE ROAD/HIGHWAY AT ANY TIME, WITH THE DEALER REFUSING TO ACKNOWLEDGE A PROBLEM, AND TO THIS POINT THE COMPANY REFUSES TO STAND BEHIND THE PRODUCT OR CUSTOMER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188580April 23, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. THREE DAYS AFTER PURCHASING THE VEHICLE, THE CONTACT ATTEMPTED TO DECELERATE AND THE BRAKE PEDAL WENT DOWN TO THE FLOOR. THE FAILURE OCCURRED WHILE DRIVING 45 MPH ON A CLEAR DAY. THE VEHICLE CONTINUED TO ROLL BEFORE COMING TO A COMPLETE STOP. THE DEALER STATED THAT THE BRAKE LINE HAD PUNCTURED. THE BRAKE LINE WAS REPLACED THAT DAY. HOWEVER, THE BRAKES CONTINUED TO FAIL. ON THE SECOND VISIT TO THE DEALER THE BRAKE BOOSTER WAS REPLACED. THE BRAKES CONTINUED TO FAIL ONCE AGAIN AFTER THE REPAIR. THE CONTACT TOOK THE VEHICLE TO A DIFFERENT DODGE DEALER, BUT NO FAILURES WERE FOUND. WHILE DRIVING AT 55 MPH AND ATTEMPTING TO STOP THE BRAKES FAILED. THE CONTACT STATED THAT THE BRAKES FELT AS IF THEY WERE SUCKING IN AIR WHEN THEY WERE DEPRESSED. THE CURRENT MILEAGE IS 3,754, AND FAILURE MILEAGE WAS 200.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184616March 9, 2007
WHEELS:RIM
TL*- THE CONTACT STATED THAT MUD AND OR SNOW GOT INTO AND FROZE IN THE RIMS OF THE 2007 DODGE RAM 1500 WITH 500 FAILURE MILEAGE. THE VEHICLE THEN SHOOK WHEN DRIVEN ,ALMOST UNCONTROLLABLY. THE VEHICLE WAS TAKEN TO A DEALER, AND THEY DETERMINED THAT THE RIM HAD A CUP THAT HELD THE SNOW AND MUD, WHICH THREW THE VEHICLE OUT OF ALIGNMENT. THE CONTACT WAS CONCERNED THAT HE WILL ONE DAY HAVE AN ACCIDENT BECAUSE OF THIS. THE CURRENT MILEAGE WAS 3,900 MILES.*AK UPDATED 04/30/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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