Dodge Ram Complaints (2003)

2,323 consumer complaints on file.

#10606214June 26, 2014
POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT STATED 2003 DODGE RAM 1500. THE CONTACT STATED WHILE DRIVING 25 MPH, THE VEHICLE MADE A LOUD THUMPING SOUND AND IMMEDIATELY AFTER THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE CLUTCH ASSEMBLY AND TRANSMISSION WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 33,000 AND THE CURRENT MILEAGE WAS 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606263June 26, 2014
STEERING
I'VE HAD ISSUES WITH THE STEERING. CHRYSLER/DODGE RECALLED THE STEERING ONCE AND IT FIXED MY "DEATH WOBBLE" ISSUE FOR ABOUT 2 WEEKS, NOW WITH THEIR NEW MOPAR PARTS THAT I BOUGHT IT'S WORSE THEN BEFORE. SAID PARTS I BOUGHT ARE AFFECTED IN THEIR N62 RECALL. I TOOK IT TO MY LOCAL CHRYSLER DODGE DEALER AND WAS DENIED SERVICE!! CALLED ANOTHER DEALER AND THEY SUPPOSEDLY PUT ME ON THE WAITING LIST FOR PARTS OVER A MONTH AGO! I HAVEN'T DRIVEN THE TRUCK MAYBE 1000MILES IN A YEAR SINCE THE ISSUE HAS GOTTEN SO BAD I'M AFRAID TO DRIVE IT. THE DEALER TOLD ME I WAS VEHICLE 20 ON HIS LIST WAITING, AND THAT THEY HAD NO CLUE WHEN THEY ARE GETTING PARTS! I'M GETTING TIRED OF WAITING FOR DODGE/CHRYSLER TO FIX IT, I JUST WANT IT FIXED AND FIXED NOW! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605654June 24, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT THE DASH BOARD DEVELOPED A CRACK WITH SHARP JAGGED EDGES. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 146,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606286June 24, 2014
SUSPENSION, STEERING
LET ME START BY STATING THAT I'VE BEEN DRIVING FOR OVER 33 YEARS AND HAVE AN IMPECCABLE DRIVING RECORD. THIS IS WHAT HAPPENED. I WAS DRIVING ON THE INTERSTATE AT APPROX. 65 MPH. I WAS CHANGING LANES WHEN I HIT A FEW SMALL BUMPS IN THE ROAD. MY TRUCK IMMEDIATELY STARTED SHAKING VIOLENTLY AND UNCONTROLLABLY. I PULLED TO BREAKDOWN LANE WHILE SLOWING THE VEHICLE. THE TRUCK DIDN'T STOP SHAKING UNTIL APPROX. 30 MPH, THOUGH IT WAS STILL SHAKING, I HAD NEVER ENCOUNTERED SUCH A LOSS OF CONTROL BEFORE FOR NO APPARENT REASON. I DECIDED TO SEE IF THERE WAS ANYTHING ABOUT THIS ISSUE ON THE WEB. I WAS AMAZED AT WHAT I FOUND. THIS PHENOMENON IS DUBBED 'DEATH WOBBLE'. THOUGH IT SEEMS THIS IN NOT AN UNCOMMON EVENT, NO-ONE SEEMS TO BE ABLE TO PINPOINT THE PROBLEM THAT CAUSED THE VIOLENT SHAKING. THERE ARE LOTS OF DIFFERING OPINIONS. MY MECHANIC CHECKED OUT TRUCK AND I WAS TOLD THAT OTHER THAN VERY SLIGHT WEAR IN DRIVERS SIDE UPPER AND LOWER BALL JOINTS, EVERYTHING WAS TIGHT. I'VE SINCE REPLACED UPPER AND LOWER BALL JOINTS EVEN THOUGH MY MECHANIC TOLD ME THEY WEREN'T BAD ENOUGH TO WARRANT REPLACEMENT. I'VE ALSO REPLACED SHIMMY SHOCK ON STABILIZER AND INSTALLED AFTERMARKET STABILIZER AFTER RESEARCHING THIS PROBLEM EVEN MORE. WE ALSO REALIZED PREVIOUS OWNER HAD NUMEROUS NEW PARTS INSTALLED TOO. SEEMS AS THOUGH HE WAS CHASING THIS AS WELL. SINCE REPLACING THESE, THIS HAS HAPPENED 2 MORE TIMES. THIS IS EXTREMELY DANGEROUS AND I WON'T EVEN GO OVER 55 MPH ON THE INTERSTATE. IS DODGE AWARE OF THIS ISSUE? AND WHAT ABOUT RECALLS? I'VE LOOKED AND CANNOT FIND ANY RECALLS THAT PERTAIN TO THIS PROBLEM. THE SUSPENSION ITSELF SEEMS FLAWED EVEN THOUGH I CANNOT PINPOINT ONE FAILED COMPONENT IN ITSELF. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604932June 21, 2014
STEERING
I RECEIVED A RECALL NOTICE IN JANUARY 2014, I TOOK MY TRUCK INTO JAKE SWEENEY DODGE IN CINCINNATI, OH. THEY INSPECTED MY TRUCK SAID THEY WOULD PUT ME ON A LIST. I HAVE WAITED OVER 5 MONTHS. I HAVE NOT BEEN NOTIFIED OF A REPAIR DATE AND THE PROBLEM HAS NOT BEEN REPAIRED. SINCE THIS IS A REAL SAFETY ISSUE, LOSS OF CONTROL OF A MOTOR VEHICLE, WHEN I DRIVE ON A HIGHWAY EVERY DAY, I DON'T CONSIDER A 5+ MONTHS WAIT A REASONABLE TIME FOR REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604812June 20, 2014
STEERING:LINKAGES:TIE ROD ASSEMBLY, STEERING:RACK AND PINION, STEERING
TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED WHILE DRIVING 45 MPH, SUDDENLY THE LEFT TIE ROD SNAPPED CAUSING THE VEHICLE TO VEER OFF OF THE ROAD INTO A BUSH. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS TAKEN TO DEALER WHO STATED THE TIE ROD, TIRE, RIM, SPRINGS, RACK AND PINION WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED, INCLUDING THE NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING). THE FAILURE MILEAGE WAS 62,432. UPDATED 08/28/14*LJ UPDATED 09/4/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604646June 19, 2014
STRUCTURE
DASH BEGAN CRACKING AFTER ONLY A FEW YEARS. NOW IT IS COMPLETELY FALLING APART AND I BELIEVE IF THE AIRBAGS WENT OFF IN AN ACCIDENT IT WOULD SENT PIECES OF THE DASH INTO THE FACES OF THE OCCUPANTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10599151June 18, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED HIS VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 05V462000 (POWER TRAIN) BUT THE VEHICLE ROLLED AWAY AFTER HE EXITED IT. THE CONTACT IMMEDIATELY JUMPED OUT OF THE WAY. THE VEHICLE HIT A LIGHT POST. THE LIGHT POST FELL INTO IN A HIGHWAY. THE CONTACT SUSTAINED A BROKEN WRIST AND HAND AFTER FALLING FROM TRYING TO STOP THE VEHICLE. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 180,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10598566June 16, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONTACT STATED THAT HIS DASHBOARD WAS SEVERELY CRACKED IN MULTIPLE PLACES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000. THE CURRENT MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598388June 15, 2014
STEERING
MY VEHICLE WAS IN PARK AND TURNED OFF AND I GOT OUT TO WALK AROUND AND MY 3 YR OLD GRABBED SHIFTER AND IT WHEN INTO NEUTRAL AND HER FATHER PUT IT IN PARK BUT GOT HIT BUT DOOR IN PROCESS HAS LEG SWELLING AND I RAN AROUND AND GOT HIT BY BACK OF TRUCK AND DISLOCATED SHOULDER BUT CONTINUED TO RUN TO DRIVERS DOOR AND GOT IT OPEN AND JUMPED IN SIDE WHILE TRUCK IS ROLLING BACKWARDS DOWN AN INCLINE AT 15 MPH HEAD FOR A WALL THAT DROPS 25 FEET HER FATHER THROWING IT INTO PARK DID NOT STOP IT SO ONCE I WAS IN I STEERED IT THE OTHER WAY AWAY FROM CLIFF AND HIT BRAKES AND FINALLY GOT IT STOPPED AND NOW AT HOSPITAL WITH DISLOCATED SHOULDER WE HAD A FAMILY MEMBER DIE ON THE COUNT OF DODGES DEFECTIVE PARTS THIS IS RIDICULOUS!!!!! THIS NEEDS FIXED I KNOW OF BUNCHES OF ACCIDENTS THAT ARE INVOLVED BECAUSE OF DODGE AND THERE PARKING SAFETY IT'S NOT SUPPOSED TO GO INTO EAR UNLESS BRAKES ARE PUSHED IN!!!!!!!! I'M BEYOND PISSED!!!!! BECAUSE OF THERE LAZINESS AND CHEAP JUNK THAT THEY WON'T FIX!!!! *JS
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10597642June 11, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT THERE WAS RUST AND CORROSION ON THE PASSENGER AND DRIVER'S SIDE BED NEAR THE UPPER FENDER WELL. THE DEALER STATED THAT BOTH OUTER SKINS OF THE FENDER WELL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597020June 9, 2014
STRUCTURE
DASH IS CRACKING AND FALLING APART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597142June 9, 2014
STRUCTURE
WHILE CLEANING THE TRUCK, I NOTICED A CRACK HAD APPEARED THAT RAN ACROSS THE DASHBOARD. THE DASHBOARD IS ALWAYS SHADED BY A SUNSCREEN WHEN THE TRUCK IS PARKED. I CALLED MY LOCAL DODGE DEALER TO ASK WHAT COULD BE DONE TO REPAIR THE DASHBOARD AND THEY TOLD ME TO CALL CHRYSLER/DODGE CUSTOMER SERVICE AND GAVE ME THE PHONE NUMBER. I CALLED CUSTOMER SERVICE, EXPLAINED THAT THE DASHBOARD HAD UNEXPECTEDLY CRACKED AND THEY GAVE ME A CASE NUMBER. THEY TOLD ME TO TAKE THE TRUCK TO MY LOCAL DEALER WHERE DIGITAL PICTURES WOULD BE TAKEN AND SUBMITTED FOR REVIEW. FIVE DAYS LATER I RECEIVED A LETTER FROM MY LOCAL DODGE DEALER STATING THAT MY CLAIM WAS DENIED. I CALLED CHRYSLER/DODGE CUSTOMER SERVICE TO FOLLOW UP. THEY SAID THAT THERE IS NOTHING THAT THEY CAN DO AND CONFIRMED THAT THE CLAIM HAS BEEN DENIED. THE CRACK CONTINUES TO GET LARGER AND EVENTUALLY I EXPECT THE DASHBOARD TO DISINTEGRATE AS HUNDREDS IF NOT THOUSANDS OF OTHER DODGE RAM DASHBOARDS ARE DOING. DODGE SHOULD RECALL THE FAULTY DASHBOARDS FOR REPLACEMENT BECAUSE THERE IS A GREAT POTENTIAL FOR PLASTIC SHARDS AND SPLINTERS TO CAUSE INJURY DURING AN ACCIDENT OR AIR BAG DEPLOYMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596622June 6, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2003 DODGE 3500 RAM. THE CONTACT STATED THAT WATER ENTERED THE CABIN. THE CONTACT HAD TO REPLACE FOUR OUT OF THE FIVE CAB LIGHTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596104June 4, 2014
STEERING
TL* THE CONTACT OWNS A 2003 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V528000 (STEERING) AND STATED THAT THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BE AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THERE WERE NO FAILURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595825June 3, 2014
STRUCTURE:BODY, ELECTRICAL SYSTEM
DURING THE FIRST YEAR WE BOUGHT THE TRUCK IT HAD TO BE TOWED IN TO THE SHOP BECAUSE IT WOULD LOSE POWER AND JUST "TURN OFF" AND COULD NOT BE STARTED ABOUT 6 TIMES. AFTER THE TRUCK WAS RETURNED TO US AFTER ONE OF THESE EPISODES, WE HAD HOOKED UP OUR CAMPER TO LEAVE FOR THE WEEKEND, WENT INTO THE HOUSE FOR SOME MORE STUFF, AND NOTICED THAT THE GAS TANK HAD FALLEN OFF THE TRUCK AND WAS SITTING IN THE DRIVEWAY UNDER THE TRUCK. SO MUCH FOR CAMPING THAT WEEKEND AND ANOTHER TOW TO THE DEALER. WE ALSO PURCHASED AN EXTENDED "BUMPER-TO-BUMPER 100,000 MILE, 5 YEAR WARRANTY THAT COVERED RUST. I BROUGHT THE TRUCK INTO THE DEALER TO SHOW THEM THE RUST AROUND THE REAR WHEEL WELLS AND LOWER BODY IN THE 4TH YEAR INTO THE WARRANTY AND THEY SAID THEY MADE A RECORD OF IT AND WOULD TAKE CARE OF IT. THEY PUT IF OFF WITH PROMISES AFTER NUMEROUS CALLS AND TRIPS TO THE DEALER UNTIL THE DEALERSHIP SOLD TO ANOTHER PARTY AND THE WARRANTY HAD EXPIRED (YEARS, NOT MILES). THE BODY IS ROTTEN, THE PASSENGER FRONT WINDOW WAS NEVER FIXED, AND IT STILL OCCASIONALLY STALLS. I'M TOLD THAT THE STALLING AND BODY PROBLEMS ARE ENGINEERING DEFECTS, AND INTERNET SEARCHES CONFIRM THIS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10593839May 24, 2014
STRUCTURE:BODY
TRUCK HAS EXCESSIVE RUST OVER BOTH REAR FENDERS. HAD IT LOOKED AT BY A COUPLE OF BODY SHOPPES AND ESTIMATE TO HAVE IT FIXED WILL COST ABOUT $5,500. RUST IS COMING FROM UNDERNEATH ABOUT WHEEL AND RUSTING FROM UNDER SURFACE TO EXTERIOR ON FENDER. 90% OF OTHER DODGE RAM TRUCKS WITH THE SAME BODY STYLE AS MY 2003 RAM ALL HAVE SURFACE RUST WHERE THE PAINT LOOKS BUBBLED. THIS SHOULD HAVE BEEN A RECALL WITH CHRYSLER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593915May 24, 2014
STRUCTURE
THE DASH IS FALLING APART. IT BEGIN LAST SUMMER AND PIECES ARE FALLING INTO THE AIR CONDITIONER VENTS AND BLOCKING THE AIR FLOW AND CAUSING IT TO FREEZE UP.. I HAVE HAD A PIECE FALL UNDER THE ACCELERATOR AND CAUSE ME TO BE UNABLE TO ACCELERATE IN INTERSTATE HIGHWAY TRAFFIC. NOW A PIECE HAS FALLEN OFF CAUSING THE STEERING TO JAM. PART OF THE DASH HAS FALLEN ON THE WIRING AND I'M AFRAID IT IS GOING TO CATCH FIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593780May 23, 2014
SUSPENSION, WHEELS
I WAS DRIVING MY DODGE RAM 2500 AND HIT A SERIES OF SMALL BUMPS AND MY FRONT END BEGAN TO SHAKE VIOLENTLY. THIS HAS HAPPENED SEVERAL TIMES AND NO ONE CAN SEEM TO FIND A PROBLEM WITH MY SUSPENSION AT ALL. I HAVE TRIED DIFFERENT TIRES AND THAT DOESN'T FIX THE PROBLEM EITHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592416May 19, 2014
STEERING
TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 55 MPH WITH A HORSE TRAILER IN TOW, THE FRONT END OF THE VEHICLE SUDDENLY BEGAN TO SHAKE VIOLENTLY. THE CONTACT LOST CONTROL OF THE VEHICLE AND DROVE INTO ONCOMING TRAFFIC. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE BACK ONTO THE RIGHT SIDE OF THE ROAD WITHOUT CRASHING. THE FAILURE RECURRED AT SPEEDS GREATER THAN 25 MPH. THE FAILURE WAS NOT DIAGNOSED AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V528000 (STEERING) IN MARCH OF 2014. THE CONTACT REACHED OUT TO THE DEALER ON SEVERAL OCCASIONS, BUT THE PARTS WERE NEVER AVAILABLE TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 196,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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