Dodge Ram Complaints (2009)

1,009 consumer complaints on file.

#10317991March 9, 2010
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
TL*THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT NOTICED THE DPF INDICATOR ON THE DASHBOARD. SHE CHECKED THE OWNER'S MANUAL AND IT STATED THAT WHEN THAT LIGHT ILLUMINATED, THE DPF NEEDED TO BE CLEANED AND IF NOT, THE VEHICLE COULD CATCH FIRE. SHE TOOK THE VEHICLE TO THE DEALER WHO UPGRADED THE SOFTWARE AND TOLD HER THAT IF THEY DID ANYTHING OTHER THAN THAT, THE WARRANTY WOULD BE VOID. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. SHE SENT AN EMAIL TO THE MANUFACTURER AND WAS CURRENTLY AWAITING A RESPONSE. THE CURRENT MILEAGE WAS APPROXIMATELY 17,000. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000. UPDATED 5/6/10 *CN UPDATED 06/18/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318273March 9, 2010
SEAT BELTS
2009 DODGE PICKUP 2500 BIG HORN EDITION. THE BACK SEAT BELTS IN THE CREW CAB LOCK AND WON'T UNLOCK. THE CONTINUE TO GET TIGHTER AND TIGHTER RESTRICTING BREATHING. THIS DOES EVENTUAL LEAD TO DIFFICULTY BREATHING. I HAD TO REACH BACK AND UNBUCKLE THE SEAT BELT FOR HER SEVERAL TIMES, THEN THE PROCESS STARTS OVER AGAIN. THERE IS A PROBLEM WITH THE RELEASE MECHANISM ON THESE SEAT BELTS.R
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316390March 3, 2010
VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION
DEFECT(S): CRUISE CONTROL IS INTERMITTENT AND RANDOM. APPARENTLY INFLUENCED BY HUMIDITY AND RAIN EVENTS. ALSO INVOLVED IS THE RANDOM SHIFTING OF THE ELECTRONIC TRANSMISSION AS INDICATED BY THE INFORMATION CENTER READINGS DURING THE CRUISE CONTROL EVENT(S). THE PROBLEM HAS NOT BE DUPLICATED BY THE MANUFACTURER AND/OR THEIR AUTHORIZED REPAIR FACILITIES AFTER THREE (3) ATTEMPTS IT IS ELECTRICAL IN NATURE THUS NO REPAIR HAS BEEN ACCOMPLISHED TO DATE. LITIGATION IS PENDING BUT THEY ARE DEMANDING AN ADDITIONAL REPAIR ATTEMPT UNDER THE GA LEMON LAW I AM URGING MY ATTORNEY TO PROCEED UNDER THE MAGNUSON-MOSS WARRANTY ACT.*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312675February 22, 2010
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
FIRST INCIDENT-9/27/09. WHILE DRIVING DOWN THE STREET, ENGINE DIED OUT AND WOULD NOT RESTART. WAS OUT OF TOWN AND HAD TO TOW TO LOCAL DEALER. SERVICE DEPARTMENT DID CODE CHECK AND COULD NOT FIND ANYTHING WRONG. THEY DID REPROGRAM THE PCM SOFTWARE PER TSB 18-038-08. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312677February 22, 2010
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
SECOND INCIDENT-10/19/09. WHILE SITTING IN PARKING LOT WITH FOOT ON BRAKE, TRUCK IN DRIVE, ENGINE DIED OUT AND WOULD NOT RESTART. HAD TO TOW TO LOCAL DEALER. TRUCK DID RESTART AFTER SITTING OVERNIGHT AT DEALERSHIP. DEALERSHIP COULD FINALLY DUPLICATE PROBLEM. NO CODES STORED IN ANY MODULE. THEY CHECKED VOLTAGE AT THE FUEL PUMP AND PUMP PRESSURE, NO PRESSURE AT PUMP. AFTER LOWERING THE FUEL TANK AND CHECKING THE FUEL, THEY INSPECTED THE FUEL PUMP AND DISCOVERED A POWER LEAD AT THE PUMP WAS LOOSE AND DISCONNECTS WITH VIBRATION. INSTALLED NEW FUEL PUMP ASSEMBLY. OLD PART NOT AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312170February 19, 2010
TRACTION CONTROL SYSTEM, VEHICLE SPEED CONTROL
2009 DODGE RAM 1500. WHILE DRIVING THROUGH WINTER CONDITIONS IT APPEARS THAT SNOW AND ICE BUILD UP AROUND THE REAR BRAKE CALIPERS. ONCE THAT ICE BEGAN TO MELT A LARGE SECTION OF ICE FELL OFF. THE ICE HAD ENCAPSULATED THE WHEEL SPEED SENSOR WIRE AND THE FALLING OF THE ICE RIPPED THE SENSOR WIRES FROM THE CONNECTOR. THE RESULT WAS INSTANT LOSS OF TRACTION CONTROL, ANTI LOCK BRAKE SYSTEM, AND CRUISE CONTROL. THIS ALLOWED A CONDITION THAT CAUSED LOSS OF CONTROL ON ICE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10310400February 14, 2010
SERVICE BRAKES, HYDRAULIC, WHEELS
I HAD THE TIRES ROTATED AT 7000 + MILES, WHEN I GOT THE TRUCK BACK, I NOTICED A SLIGHT VIBRATION. AS TIME WENT BY THE VIBRATION GOT WORSE. I TOOK THE TRUCK BACK TO THE DEALER, IN FT. PIERCE SIX WEEKS LATER BUT BECAUSE I DRIVE A 1,000 MILES PER WEEK, IT HAT 13,000 + MILES AND THEY SAID IT WAS OUT OF WARRANTY. I TOOK THE TRUCK TO A PRIVATE SHOP AND THEY FOUND THE REAR BRAKE ROTORS WARPED SO THEY TURNED THE ROTORS AND BALANCE THE TIRES. IT WAS BETTER BUT STILL HAD A VIBRATION AT INTERSTATE SPEEDS. I TOOK THE TRUCK TO THE DODGE DEALER IN VERO BEACH AND THEY SPUN THE TIRES ON THE RIMS AND REBALANCED THE TIRES. IT GOT A LITTLE BETTER BUT IT STILL HAS A VIBRATION THAT IS HARD TO LIVE WITH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306650February 5, 2010
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
2009, DODGE, RAM 2500, THE VEHICLE ONLY HAS 3,000 MILES ON IT. * THE DIESEL PARTICULATE FILTER WARNING LIGHT READS 80% FULL. THE MANUAL INSTRUCTS THE OPERATOR NOT TO OPERATE THE VEHICLE WHEN THE WARNING LIGHT IS ON. THE LIGHT COMES ON EVERY THREE DAYS. THE DEALER SAID THEY DON'T HAVE A CLEAR FIX YET FROM CHRYSLER. * THE MALFUNCTION INDICATOR WARNING LIGHT CAME ON. THE MANUAL INSTRUCTS THE OPERATOR NOT TO OPERATE THE VEHICLE FOR A PROLONGED PERIOD WITH THE WARNING LIGHT ON. THE DEALER CAN NOT GET THE WARNING LIGHT TO GO OFF AND SAID CHRYSLER HAS NOT COME UP WITH A FIX FOR THIS YET. CHRYSLER TOOK THE COMPLAINT BY PHONE ON FEBRUARY 2, 2010, REFERENCE #19286219. THEY INSTRUCTED ME TO LISTEN TO THE DEALER. THE DEALER TOLD ME TO TAKE THE COMPLAINT TO DODGE. I HAVE A BRAND NEW VEHICLE WITH WARNING LIGHTS APPEARING INSTRUCTING ME NOT TO OPERATE THE VEHICLE AND DODGE DOESN'T HAVE A FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304954February 3, 2010
EQUIPMENT ADAPTIVE/MOBILITY, EQUIPMENT
I WAS RESETTING THE OIL CHANGE LIGHT ON A 2009 DODGE RAM 2500 YOU HAVE TO DEPRESS THE GAS PEDAL TO THE FLOOR SEVERAL TIMES THE GAS PEDAL STUCK TO THE FLOOR WHEN THE AFTERMARKET FLOOR MAT SLID SLIGHTLY FORWARD AND THE VERY THICK PORTION AROUND THE OUTSIDE OF THE MAT CAUGHT THE BOTTOM EDGE OF THE PEDAL.I WORK AT A DEALERSHIP AND IT WAS IN A CUSTOMER TRUCK WHILE IT WAS NOT RUNNING SO NO DAMAGE WAS DONE BUT IT COULD HAVE CAUSED AN ACCIDENT SO I JUST WANTED TO REPORT IT SO THAT YOU ARE AWARE. POSSIBLY MATS SHOULD BE ANCHORED TO THE FLOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303418January 31, 2010
FUEL SYSTEM, GASOLINE
WHILE DRIVING BETWEEN 10-15 MPH IN CITY TRAFFIC THE VEHICLE WILL ACCELERATE WHEN APPLYING THE BRAKE. THIS HAS HAPPENED TWICE WITHIN A WEEK AND THE DEALERSHIP IS UNABLE TO FIND ANYTHING WRONG WHEN TAKEN IN BY ME. I AM PRESENTLY SCARED TO DRIVE THE VEHICLE NOT KNOWING WHEN THE EVENT MAY OCCUR AGAIN OR IF IT COULD HAPPEN AT HIGHER SPEEDS AND ENDANGER MINE AND OTHER LIVES. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10302918January 28, 2010
ELECTRICAL SYSTEM
TURN SIGNAL SHOWING DIFFERENT TURNING DIRECTION NOTICE IT ALMOST DAILY ESPECIALLY ON RAINY DAYS ALMOST CAUSED A SERIOUS WRECK ON 380 DECATUR TEXAS WITH A GRAVEL TRUCK AND A SMALL CAN. HE WAS VERY ANGRY AT ME. WE FOUGHT WITH IT IN OUR OLD TRUCK AND NOW IN THE NEW ONE WE HAVE HAD DODGE TRUCKS FOR ABOUT 30 YEARS *TW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302340January 26, 2010
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2009 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 50 MPH IN RAINY WEATHER CONDITIONS THE ROAD SURFACE WAS BUMPY AND MUDDY. THERE WAS ALSO A LOUD POPPING NOISE OUTSIDE OF THE VEHICLE. THE VEHICLE BEGAN TO FISHTAIL AND SUDDENLY, THE TRACTION CONTROL SYSTEM ACTIVATED. THE DRIVER APPLIED PRESSURE TO THE BRAKE PEDAL, FOLLOWED BY NO POWER RESPONSE. THE VEHICLE CRASHED INTO A DITCH. THE DRIVER SUSTAINED A BROKEN NOSE. THE POLICE AND AMBULANCE WERE CALLED TO THE SCENE. THE VEHICLE WAS COMPLETELY DESTROYED AND TOWED TO A LOCAL COLLISION CENTER. THE FAILURE MILEAGE WAS 24,800. UPDATED 03/01/10. *LJ UPDATED 0513/10.8JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10300461January 20, 2010
POWER TRAIN:DRIVELINE
2009 DODGE RAM 1500 ST HAS A SEVERE VIBRATION AT 60 MPH. SERVICE TECH AT DEALER THINKS THERE IS A BIND IN DRIVELINE. TRUCK WILL CLUNK AT TIMES WHEN STOPPED AT RED LIGHT. CHRYSLER SAYS IT IS NORMAL. I AM AFRAID DRIVE SHAFT MAY BREAK CAUSING DAMAGE, OR ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296971December 26, 2009
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
2010 DODGE 1500 RAM WITH LESS THAN 9000 MILES SUDDEN DANGEROUS DECELERATION AND ABS,4WHEEL DRIVE SERVICE AND ESP LIGHTS ALARMING WHILE DRIVING AT FREEWAY SPEEDS. FRIGHTENING! TRUCK SEEMING TO CUT OUT AND APPLYING THE BRAKES WITHOUT ANY INPUT FROM DRIVER. COULD EASILY RESULT IN LOSS OF CONTROL. SPEEDOMETER ALSO SWINGING ACROSS FROM 0 TO 65MPH CONSTANTLY DURING EVENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293180November 22, 2009
ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE NORMAL DRIVING THE VEHICLE DOESN'T SEEM TO IDLE RIGHT. AT TIMES THE ENGINE WILL REV A LITTLE THEN LETS OFF, THEN BACK UP AND SO ON. ALSO UNDER NORMAL ACCELERATION THE RPMS WILL CLIMB ABOUT 100 THEN STOP GOING UP THEN BUMP UP 100 THEN STOP AGAIN AND SO ON UNTIL ACCELERATOR IS PUSHED HARDER. DURING FIRST DRIVE IN THE MORNING VEHICLE WILL ACCELERATE THEN SUDDENLY THE RPMS WILL DROP TO ABOUT 1000 THEN A SLIP SECOND LATER THE TRUCK WILL KICK BACK IN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284563September 18, 2009
VISIBILITY, STRUCTURE
AFTER DOING A BASIC SEARCH I RAN INTO THE SIMILAR PROBLEM REGARDING THE CHROME AROUND THE SHIFTER. THE PREVIOUS PERSON MENTIONS TINTING THE WINDOWS.....DON'T WORRY FRIEND I HAVE "LIMO TINT" A THE SUN STILL REFLECTS AND WILL EITHER AFFECT ME OR MY PASSENGER. I THOUGHT MAYBE IT WAS JUST ME BUT AFTER OBSERVING MY PASSENGER BEING BLINDED AND READING THIS, IT ASSURES ME THAT THIS IS DEFINITELY A SAFETY HAZARD AND NOT ME JUST BEING SENSITIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281617August 24, 2009
LATCHES/LOCKS/LINKAGES
PASSENGERS SKIN ON RIGHT ARM SEVERELY PINCHED JUST ABOVE THE ELBOW WHEN DOOR LOCK POST PULLED THE SKIN INTO THE DOOR PANEL AS THE AUTOMATIC DOOR LOCKS ACTUATED. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10269756May 22, 2009
POWER TRAIN
TRUCK WAS IN PARK THEN VEHICLE LEFT PARK AND WENT INTO REVERSE WITH NO ONE INSIDE AT THE TIME, WENT UP HILL WITH SPEED AND CRASHED INTO NEIGHBORS CAR. DODGE SAYS NO RECALLS WERE REPORTED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10269654May 21, 2009
STRUCTURE
THE CHROME TRIM RING AROUND THE SHIFTER ON THE CONSOLE MOUNTED SHIFTER REFLECTS THE SUN RIGHT BACK INTO YOUR EYES DURING CERTAIN TIMES OF THE DAY. THIS IS VERY DANGEROUS TO HAVE THIS GLARE IN YOUR VISION. I MUST COVER THAT AREA WITH MY HAND TO BLOCK THE REFLECTION. I CANNOT HAVE BOTH OF MY HANDS ON THE STEERING WHEEL WHEN THIS HAPPENS. I CANNOT LEGALLY TINT MY FRONT SIDE WINDOWS OR THE FRONT WINDSHIELD TO LESSEN THE LIGHT. THIS IS A DANGEROUS DESIGN FLAW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268945May 17, 2009
SERVICE BRAKES, HYDRAULIC
WITHIN A SHORT TIME AFTER PURCHASING MY 2009 RAM 1500 QUAD CAB 4X4, I NOTICED THAT THE BRAKES PULLED HARD LEFT ON AGGRESSIVE BRAKING. DEALERSHIP FOUND PROBLEM WAS BRAKE PADS. THEY REPLACED THEM AND ALL IS FINE NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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