Dodge Ram Complaints (2012)

1,397 consumer complaints on file.

#11584470April 22, 2024
AIR BAGS, ELECTRICAL SYSTEM
The dash warning light appeared referring to a possible problem with the airbags. I took vehicle to the local dealer and I was informed after their inspection that I did have a problem the passenger airbag. They said they would need to replace passenger seat airbag and wiring harness associated with that device.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583630April 17, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2012 Ram 1500. The contact stated while driving at an undisclosed speed, he heard an abnormal sound emanating from underneath the vehicle, prompting him to pull to the shoulder of the roadway. After a visual inspection, the contact observed that the fuel tank had become partially detached. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline) but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582820April 13, 2024
SERVICE BRAKES
As I was driving and started to come to a stop, my brakes lost all pressure. I was able to safely stop on the side of the road. When I checked the vehicle, I found that the rear driver side brake line had been severed due to it rubbing against the wheel. I checked the passenger side and saw the same mark, but the line has not been severed yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581286April 5, 2024
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
The contact owns a 2012 Ram 1500. The contact stated that the engine was previously replaced due to camshaft failure. Additionally, the contact stated while checking the tire with the vehicle parked and turned off, the contact became aware that the fuel pump was still running. The contact stated that the car key was in the basement during the failure. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 124,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580121March 29, 2024
ELECTRICAL SYSTEM:IGNITION
The contact owns a 2012 Ram 1500. The contact stated that while driving at various speeds, the vehicle would suddenly shut off while driving over a bump in the road. The vehicle taken to the local mechanic who diagnosed that the ignition switch was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 204,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579187March 24, 2024
FUEL/PROPULSION SYSTEM
Went to drive my truck to the store this morning and heard metal scraping against pavement. I immediately pulled over and looked under truck and noticed my fuel tank was hanging down and the front bracket came undone. Luckily was only a couple blocks from the house slowly drove back home so I could more in depth diagnose the issue. I noticed the strap to hold fuel tank up seemed fine but the bracket it sits in, in the frame rusted out causing the strap to come out and the tank to drop. Now no options to fix and without a vehicle until I can get it figured out… I did some research and noticed that there was a recall for this and the year of my truck was included so typed my vin on NHTSA and showed my truck has 0 unrepaired recalls but this is a recall and unsafe if I would not have noticed so soon could have been very bad.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572583February 18, 2024
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
The Totally Integrated Power Module (TIPM) system installed in 2009-2012 Ram vehicles is prone to premature failure, resulting in the sudden cessation of the fuel pump while the vehicle is in operation. This critical malfunction poses significant safety hazards, including the potential for collisions with other vehicles, pedestrians, or stationary objects. Despite the persistence of this issue over several years, no official recall has been initiated to address it. Furthermore, in an attempt to mitigate the TIPM's failure and maintain continuous fuel pump operation, some individuals have resorted to unauthorized modifications, commonly referred to as "Jerry rigging," by bypassing the system with improvised wiring to maintain a constant "hot status." However, this makeshift solution introduces additional risks, including the heightened potential for serious fires due to the bypassed safety mechanisms. Given the severity of these safety concerns and the absence of a comprehensive recall, there is a pressing need for the manufacturer to take decisive action to rectify the TIPM system's deficiencies and ensure the safety of affected vehicles and their occupants.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571361February 12, 2024
ELECTRICAL SYSTEM
Fuse box caught on fire while driving
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11570542February 7, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2012 Ram 1500. The contact stated that upon taking the vehicle to an independent mechanic for an oil change, he was made aware that the fuel tank strap bracket was corroded and had detached from the fuel tank. No warning lights were illuminated. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline) but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567227January 23, 2024
POWER TRAIN, ELECTRICAL SYSTEM
The contact owns a 2012 Ram 1500. The contact stated when the vehicle was turned off and in park, he accidentally bumped the gear shit lever and the vehicle slipped out of park (P) without the brake pedal being depressed. The contact researched online and related the failure to NHTSA Campaign Number: 17V821000 (Power Train). The contact stated that he had attempted to set numerous appointments with a local dealer but was unable to set an appointment for the vehicle. Additionally, while driving approximately 55 MPH the contact stated that he began to smell a burning plastic odor. The contact stated no warning light was illuminated. The contact observed that smoke was being emitted from the defroster vents on the top of the dash board. The contact stated that he pulled off of the roadway and shut the vehicle off. The contact stated as he exited the vehicle he observed pieces of burning melted plastic were dripping from under the dash and onto the vehicle floor carpets. The contact stated he called the fire department. The fire department arrived and extinguished the flames with a chemical fire extinguisher. The contact stated that the dash board and the right front passenger side were burned by the flames. There was extensive damage to the dashboard. The contact stated that the police also arrived but was not sure if a report had been written. The vehicle was towed to an impound lot. The manufacturer was not informed of the failure. The contact stated that prior to the fire the contact had been smelling a burnt plastic smell when using the heater/defroster. The failure mileage was approximately 95,700. The VIN was not available.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11565274January 13, 2024
ELECTRICAL SYSTEM, ENGINE, STEERING
2012 Dodge Ram 1500 5.7 liter HEMI Completely shut down turned off losing ALL power I was 9n the freeway with my kids that was the first time my power steering doesn't work at all when this happens happens about 8 to 12 times a week and to make things better if I hit a bump truck shuts down also I t'' can be driving along and all my indicator light come on everything starts beeping and my wipers go crazy it's like my truck is possessed it's unbelievably dangerous and a major inconvenience I'm late for work kids late for school
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560723December 18, 2023
FUEL/PROPULSION SYSTEM
GAS TANK STRAP IS NOT CONNECTED I SEE A RECALL ON THE YEAR OF MY TRUCK BUT WHEN I LOOK UP MY VIN # IT DONT SHOW MY TRUCK HAVING THE PROBLEM BUT IT SAYS IN THE RECALL MY TRUCK ON IT WHAT IS THE DEAL WITH THAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560219December 14, 2023
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
The TIPM is failing in several areas... Starter, fuel pump and passenger compartment heater. This seems to be a common problem and Ram has never been held accountable... This plastic box and wires that should cost under a hundred dollars to replace is being sold on line between $500 and $1500 The manufacturer also has a built in design flaw where the electrical auto start function is disabled if the consumer has to replace the battery. They must pay a dealer to reprogram the truck to auto start... Seems like Dodge new they would be robbing the public on both of these items...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552066October 26, 2023
STEERING
The contact owns a 2012 Ram 2500. The contact stated while driving at an undisclosed speed, the vehicle drove over a bump in the roadway and started to shake violently. The vehicle was taken to an independent mechanic where it was determined that the reinforcement bracket over the front track bar bracket had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. Neither the dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 205,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550521October 17, 2023
FUEL/PROPULSION SYSTEM
Vehicle i cranks but doesn't always start. I did notice even after it started it seemed to run normally .But when I turn the key off I can still hear fuel pump running. It never shut off. I had to pull the relay fuse. After doing some research. I found that there was or is a safety recall on the fuel pump relay on other Chrysler vehicles having the same issue .Safety recall P54/NHTSA 14V-530. The vehicles that were recalled uses the same tipm as my vehicle. Just wanting to know if you can tell me if my vehicle falls under the same recall if so how can I get it repaired. And if it doesn't fall under the same recall why not. It doesn't seem to be very safe for a fuel pump to be running constantly. I do not have the best of hearing. My wife was the one that noticed that it was still running.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548388October 5, 2023
FUEL/PROPULSION SYSTEM
In having my vehicle serviced, my mechanic noticed that one of the straps on my gas tank was corroded and needed to be replaced. He advised me that a safety recall was issued (TSB- 14-002-18) covering this issue. I was never issued a recall notice. I contacted the RAM recall # to raise the issue. I was told by 2 separate agents that the recall was VIN specific and that my RAM was not part of the recall. The vehicle was purchased and registered in CT as new in early 2013. I have been the owner since. When I questioned why the same model having the same issue would not be covered, I was told that is not covered since it was inspected when manufactured. This makes no sense since the issue and notice of recall happened years later. I was told I need to remediate this safety issue at my own expense. Again....this is totally unsatisfactory.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547363September 29, 2023
EXTERIOR LIGHTING
My headlights (specifically on the driver side) keeps going out randomly. I have replaced the high and low beam bults 3 times and the wiring harness twice. I can be driving down the road and they it will go out and 10 minutes later it will just come back on all on it's on. I looked on all of the Dodge discussion forums and this seems to be a very common issue with this make/model of the Dodge Ram 1500 I recieve no error messages on my dash console telling me that this has occurred. However, every other bulb that has ever went out gave an error on the dash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546635September 26, 2023
ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
The contact owns a 2012 Ram 1500. The contact stated while driving 55 MPH, the vehicle started losing motive power. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the cam shaft and lifters needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545591September 20, 2023
POWER TRAIN
The contact owns a 2012 Ram 2500. The contact stated while the vehicle was parked, the vehicle rolled away. The contact was standing near the vehicle with the key fob. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 17V821000 (Power Train). The manufacturer was not contacted. The failure mileage was approximately 220,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544605September 14, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
The brakes don’t work well. The steering sucks And had death wobble.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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