Dodge Ram Complaints (2009)

1,009 consumer complaints on file.

#10423044September 2, 2011
SUSPENSION
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THE TIE ROD ENDS FAILED. THE MANUFACTURER WAS CONTACTED WHO ADVISED THAT THERE WERE NO RECALLS AND OFFERED HIM NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419670August 16, 2011
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE TIE ROD FRACTURED. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND THE VEHICLE WAS DRIVEN INTO A DITCH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TIE ROD WAS REPLACED. THE FAILURE RECURRED AND THE VEHICLE AGAIN WAS DRIVEN INTO A DITCH. THE MANUFACTURER WAS NOTIFIED AND A COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 80,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10418164August 9, 2011
STRUCTURE:BODY
IN 2007 I PURCHASED A NEW RAM TRUCK FROM MCKENNEY DODGE IN GASTONIA N.C. AND FOUND LEAKS IN BACK WINDOW, WENT THROUGH N.C. LEMON LAW AND WAS ISSUED A REPLACEMENT 2009 VEHICLE . IN 2011 DISCOVERED REPLACEMENT VEHICLE HAS EXACTLY SAME ISSUE AS 2007 VEHICLE HAD. CONCERNED FOR SAFETY AND SAFETY FOR FAMILY WITH POSSIBILITY OF MOLD DUE TO LEAKAGE, OVER LONG PERIOD OF TIME . THIS ISSUE COULD ONLY BE ADDRESSED IF CONSUMER DISCOVERED LEAKAGE OTHERWISE CONSUMER COULD BECOME SICK AND NOT KNOW WHY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415121July 25, 2011
STRUCTURE
I OWN A 2009 DODGE RAM 1500 CREW CAB 4X4 .THE TRUCK CAME EQUIPED WITH ORIGIONAL DODGE RUNNING BOARDS.WITHIN 4 WEEKS OF OWNING THE TRUCK THE RUNNING BOARDS BEGAN TO WOBBLE AND MAKE EXCESSIVE NOISE WHEN DRIVING.THE DEALERS ONLY RESOLUTION WAS TO CONTINUE TO TIGHTEN THEM.NOW 1 1/2 YEARS LATER THE RUNNING BOARDS FELL OFF.ALL THE METAL AROUND WHERE THE BOLT HOLES USED TO BE FRACTURED TO THE POINT OF FAILURE.THE HOLES LEFT ARE NOW THE SIZE OF QUATERS.WHEN THE FACTORY REP CAME DOWN TO SEE THIS HIS ONLY ANSWER WAS THEY WOULD REFUND THE COST OF THE RUNNING BOARDS .NO OFFER TO REPAIR OR EVEN TO EXTEND THE RUSTPROOFING WARRANTY.MY DAUGHTER WAS ALMOST SERIOUSLY HURT BY THIS .I KNOW THIS IS NOT THE ONLY TRUCK THIS HAPPENED TO .THE DEALER REFUSED TO REFUND THE MONEY UNLESS I SIGHNED A HOLD HARMLESS .I REFUSED!IS THIS WHAT WE PAY 40 GRAND FOR ? I HAVE MADE NUMEROUS COMPLAINTS TO THE DEALER PRIOR TO THIS HAPPENING.WHAT IF THIS FELL OFF WHILE DRIVING ?WHOS FAULT WOULD THIS HAVE BEEN THEN? WHAT IF IT KILLED SOMEONE? THE METAL THIS IS BOLTING TO IS TOO THIN TO SUPPORT THIS CONSTANT ABUSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411472July 8, 2011
SUSPENSION:FRONT
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THE VEHICLE WOULD SHAKE WHENEVER DRIVING OVER A BUMP AT APPROXIMATELY 60 MPH OR MORE. THE VEHICLE WOULD BECOME VERY DIFFICULT TO CONTROL DURING THE FAILURES, SO THE CONTACT WOULD HAVE TO DECELERATE TO APPROXIMATELY 30 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE STEERING COLUMN, AS WELL AS THE UPPER AND LOWER BALL JOINTS WERE REPLACED. THE DEALER STATED THAT THEY WERE NOT SURE WHAT CAUSED THE FAILURE. THE FAILURE MILEAGE WAS 39,000 AND THE CURRENT MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406392June 8, 2011
SEAT BELTS, AIR BAGS
1 PERSON INJURED(DRIVER) IN DODGE RAM. HOWEVER 2 OTHER VEHICLES INVOLVED AND NOT SURE ABOUT THEIR INJURIES. I ACCIDENTLY REAR ENDED VEHICLE AHEAD OF ME WHICH CAUSED THAT VEHICLE TO REAR-END VEHICLE AHEAD OF IT. MY VEHICLE(DODGE RAM) WAS TOTALED. FRONTAL IMPACT OF DODGE WAS VERY SEVERE AND CAUSED ME(DRIVER) HEAD AND CERVICAL TRAUMA, RESULTING IN EMERGENCY ROOM VISIT AND REHAB THERAPIES. ALL AIRBAGS IN DODGE RAM FAILED TO DEPLOY AND DRIVER SEATBELT FAILED TO RETRACT/RESPOND RESULTING IN MY HEAD/NECK/SPINAL INJURY. I HAVE WRITTEN DODGE-CHRYSLER, THEY SAY THEY SENT SOMEONE TO INSPECT TRUCK AND SAY THEY ARE NOT RESPONSIBLE FOR THE AIRBAG AND SEATBELT NOT WORKING. DODGE/CHRYSLER ALSO WRITE THE AIRBAG/SEATBELT WAS NOT SUPPOSE TO WORK DUE TO THE SPEED LIMIT (40MPH) DRIVEN AND DUE TO MORE OF A SIDE IMPACT THAN FRONTAL. HOWEVER, THE IMPACT WAS BOTH FRONTAL AND FRONT SIDE. (I HAVE PICTURES)
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10404435June 4, 2011
SEAT BELTS, AIR BAGS:FRONTAL, EQUIPMENT
AIRBAGS DID NOT DEPLOY. SEATBELTS DID NOT RETRACT/WORK. WAS INVOLVED IN A FRONTAL DRIVER SIDE COLLISION IN WHICH MY 2009 DODGE RAM 1500 WAS TOTALED. I RECEIVED HEAD TRAUMA INJURY PER AIRBAG AND SEATBELT NOT WORKING. CHRYSLER/DODGE DENYING ANY RESPONSIBILITY W/ THEIR DEFECTIVE PRODUCT. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10431129June 1, 2011
SEAT BELTS, AIR BAGS
AIR BAG DID NOT DEPLOY/SEAT BELT DID NOT LOCK. I WAS THE ONLY PERSON IN MY VEHICLE. I ACCIDENTALLY REAR ENDED A CAR WHO HAD ABRUPTLY STOPPED IN TRAFFIC IN FRONT OF ME. SEVERE HEAVY DAMAGE WAS DONE TO THE FRONT DRIVER SIDE AND PASSENGER SIDE OF MY VEHICLE. MY DODGE WAS DECLARED A TOTAL LOSS. I SUFFERED SEVERE PAIN/INJURY TO MY HEAD AND NECK. ALL PERSONS INVOLVED IN MY AND THE OTHER VEHICLE HAD TO SEEK MEDICAL ATTENTION. MY 2009 DODGE RAM WAS PURCHASED NEW OFF THE DODGE LOT IN 2009...UPDATED 10/20/11 *BF
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10399689May 9, 2011
STEERING, EQUIPMENT
WHILE REVERSE PARKING IN THE DRIVEWAY MY DODGE RAM 3500, 2009 MODEL, I HEARD A LOUD NOISE AND I LOST STEERING CONTROL. I INSPECTED THE VEHICLE AND FOUND THAT THE TIE ROD ON THE DRIVER'S SIDE HAD BROKEN WITH THE WHEEL AT RIGHT ANGLE TO THE TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399455May 7, 2011
STEERING
THE COMPLAINT HAS TO DO WITH THE COMPLETE FAILURE OF THE DRIVER SIDE TIE ROD ASSEMBLY. THE STUD COMPLETELY SHEARED FROM THE END OF THE TIE ROD ASSEMBLY. THE DRIVER SIDE TIE-ROD FAILURE OCCURRED ON THE MORNING OF APRIL 26,2011. THIS FAILURE HAPPENED WITH ALMOST NO WARNING. THE STEERING BECAME LOOSE FOR A SECOND OR TWO AND THEN THE FRONT OF THE TRUCK SHOOK VIOLENTLY FOR JUST AN INSTANT AND THEN THE TIE-ROD FAILURE OCCURRED WITH TOTAL LOSS OF STEERING RESULTING IN BOTH FRONT WHEELS POINTING INWARD TO THEIR FULL EXTENT. AT THIS POINT I WAS TRAVELING BETWEEN 20-25 MPH. THE TRUCK THEN SKIDDED ACROSS TWO LANES OF TRAFFIC AND STOPPED AT THE CURB. I WOULD ALSO LIKE TO POINT OUT THAT NOTHING WAS STRUCK BY MY VEHICLE TO CAUSE THIS FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398681May 2, 2011
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500 QUADCAB 4X4 SWB. THE CONTACT STATED THAT WHILE DRIVING, THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FAILURE WAS ASSOCIATED WITH THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 09V005000 (STEERING:LINKAGES:TIE ROD ASSEMBLY). THE REMEDY WAS APPLIED BUT DID NOT CORRECT THE FAILURE AS THE FAILURE RECURRED WITHIN SIX MONTHS. THE VEHICLE WAS TOWED BACK TO THE DEALER AND THE MANUFACTURER WAS CONTACTED WHO OFFERED TO FILE A COMPLAINT AND STATED THEY WOULD BE CALLING HIM BACK WITH ADDITIONAL INFORMATION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE 15,000 AND THE CURRENT MILEAGE WAS 25,490.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395348April 9, 2011
ELECTRICAL SYSTEM
I HAVE A 2009 DODGE RAM 3500. I WAS RIDING DOWN THE ROAD AND ALL THE GAUGES STARTED GOING CRAZY THEN SUDDENLY I SMELL SOMETHING ELECTRICAL BURNING BY THIS POINT NOTHING IS WORKING IM JUST COASTING TO A STOP. THERE WAS NO SMOKE FROM THE DASH THAT WAS MY FIRST INSTINCT I THEN OPEN THE HOOD AND SMOKE IS ROLLING OUT OF THE FUSE BOX. I HAVE A FRIEND THAT HAS THE SAME TRUCK BUT A YEAR OLDER AND THIS SAME PROBLEM HAS OCCURRED ON HIS VEHICLE TWO DIFFERENT TIMES I THEN DONE SOME RESEARCH AND FOUND THAT ON COPART WHICH IS A SALVAGE AUCTION AND THERE ARE A VERY LARGE AMOUNT OF THE DODGE TRUCKS WITH THE 6.7 LITER CUMMINS MOTOR IN THEM THAT THE FUSE BOX IS JUST BURNT UP OR IN SOME CASES HAS CAUSED THE ENTIRE VEHICLE TO BURN. I AM JUST WONDERING WHY THIS HAS NOT BEEN BROUGHT TO ATTENTION AND IS MY TRUCK GONNA BURN DOWN. AND WHY WILL DODGE NOT COVER A PROBLEM LIKE THIS WHEN IT IS CLEARLY A KNOWN PROBLEM WITH THEIR PRODUCTS. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10394043April 2, 2011
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, EXTERIOR LIGHTING, PARKING BRAKE, POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, EQUIPMENT
MY 2009 2500 HD DODGE RAM DIESEL PICKUP HAS BEEN IN FOR THE FOLLOWING WARRANTY WORK FROM THE DAY OF PURCHASE OF 7/14/2009: TRANSMISSION - 11 TIMES EMERGENCY BRAKE - 2 TIMES CAB HEATER - 3 TIMES A/C - 3 TIMES DIESEL FUMES IN CAB - 2 TIMES EXHAUST BRAKE - 2 TIMES EGR VALVE - 2 TIMES O2 SENSOR & FILTER - 3 TIMES EXCESSIVE BRAKE WEAR - 1 TIME MAIN CONTROL MODULE - 9 TIMES FAN BLOWER MOTOR - 3 TIMES BLOCK HEATER - 1 TIME TRUCK LIGHTS - 2 TIMES CHECK ENGINE LIGHT - 3 TIMES TIRE PRESSURE MONITORS - 2 TIMES TOW/HAUL MODE - 2 TIMES FUSES - 1 TIME CHANGE OIL LIGHT - 1 TIME RECALL - 1 TIME THE LIST OF PROBLEMS ABOVE HAVE NOT BEEN REPAIRED UNDER THE WARRANTY. THE COMPUTER SYSTEM THAT CONTROLS THE ENTIRE TRUCK DOES NOT WORK PROPERLY. DIESEL FUMES STILL COME IN THE CAB. THE EMISSIONS SYSTEMS DO NOT WORK PROPERLY. PER THE ONBOARD COMPUTER THE TRUCK NOW ONLY GETS 16.5 - 16.9 MPG WELL UNDER THE RATED MPG. THERE HAS BEEN ONE RECALL TO DATE REGARDING THE COMPUTER SYSTEM THAT IS STILL A PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393964April 1, 2011
STEERING:LINKAGES:TIE ROD ASSEMBLY
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500 QUADCAB 4X4. THE CONTACT STATED THAT THE FRONT DRIVER SIDE BOLT STUD ON THE TIE ROD FRACTURED CAUSING A LOSS OF STEERING CAPABILITIES. THE VEHICLE WAS TOWED TO THE DEALER WHO VERIFIED THAT THE BOLT JOINT HAD FRACTURED. THE MANUFACTURER WAS CONTACTED WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 10V657000 (STEERING:LINKAGES:TIE ROD ASSEMBLY). THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 22,068 AND CURRENT MILEAGE WAS 22,468.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390175March 14, 2011
UNKNOWN OR OTHER, EQUIPMENT
THE PROBLEMS THAT WE ARE HAVING WITH OUR 2009 DODGE SLT 1500 IS 1...THE RECALL ON HEAT AND AIR...DEALER FIXED! GREAT! 2....YALL READY FOR THIS! OUR TRUCK STARTED SMOKING AND STALLING OUT WITH NO POWER YES SMOKING OUT THE TAIL PIPE SOLID WHITE SMOKE AND YOU COULDN'T EVEN SEE THE TRAFFIC BEHIND YOU! HOW EMBARRASSING IS THAT....SOOOO THE DEALER LEAD US ON FOR 6 MONTHS THAT THEY DIDN'T KNOW WHAT WAS WRONG AND THEY WHERE DOING THIS AND THAT AND FINALLY THEY BROKE DOWN AND PUT...REBUILT HEADS, BRAND NEW SHORT BLOCK(IS WHAT THEY SAID) AND EVERYTHING ELSE WAS REBUILT OR USED..AND CALLED IT A NEW MOTOR!!! NOW THE PROBLEM IS EVEN WORSE THEN WHAT IT WAS BEFORE. WE ALMOST GOT HIT BY 2 SEMI'S TRYING TO CHANGE LANES IN TRAFFIC HEADING BACK FROM GAINESVILLE LAST WEEKEND BECAUSE THE TRUCK STALLED WHEN WE SLOWED DOWN SLIGHTLY. WE TRIED TO PICK UP SPEED AGAIN AND THE TRUCK WOULD NOT GO NO POWER! WHAT A PIECE OF CRAP...THE DEAL SAID THAT THEY HAVE TO GO TO ATLANTA ON OUR TRUCK ALONE BECAUSE THEY HAVE NEVER HEARD OF ANYTHING LIKE IT! DOES ANYONE ELSE HAVE THIS PROBLEM!!!!!!!!! EVEN AFTER A SO CALLED REBUILT MOTOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383365February 20, 2011
POWER TRAIN
ON MY 2009 DODGE RAM 1500 QUAD-CAB 4X4, AT 43,000 MILES, WHILE CHANGING THE OIL AND OIL FILTER, THE DRAIN PLUG NUT ON THE INSIDE OF THE OIL PAN BROKE LOOSE FROM THE WELDS. I WAS LUCKY, IN THAT THIS DID NOT OCCUR UNTIL I WAS PUTTING THE OIL DRAIN PLUG BACK IN. I WAS ABLE TO HOLD TENSION ON THE NUT AND TIGHTEN THE DRAIN PLUG COMPLETELY. I CONTACTED THE DEALERSHIP AND THEY ORDERED THE PAN. IT TOOK A MONTH TO GET THE REPLACEMENT OIL PAN. I SCHEDULED IT WITH THE DEALERSHIP FOR THE REPLACEMENT. DUE TO THE FINE ENGINEERING, THE FRONT AXLE HAD TO BE REMOVED IN ORDER TO REPLACE THE OIL PAN. THE DEALERSHIP HAD THE VEHICLE FOR 3 DAYS BEFORE THEY COULD COMPLETE THE REPLACEMENT. IT WAS COVERED BY THE LIFETIME DRIVE TRAIN WARRANTY ON THE TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380865February 6, 2011
VISIBILITY
THE DEFROST FUNCTION NO LONGER WORKS ON MY 2009 DODGE RAM. IT HAS AUTOMATIC CLIMATE CONTROLS WHICH WAS NOT COVERED UNDER THE PREVIOUS RECALL. THE DEFROST FUNCTION NO LONGER FUNCTIONS AT ANY TIME RENDERING THE VEHICLE UNSAFE TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377166January 19, 2011
STEERING:LINKAGES:TIE ROD ASSEMBLY
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE EXHIBITED AN ABNORMAL NOISE FROM THE FRONT END. THE CONTACT MOVED OFF THE ROADWAY AND WHEN FURTHER EXAMINING THE VEHICLE, HE FOUND THAT THE FRONT DRIVER SIDE TIE ROD WAS FRACTURED FROM THE WHEEL AND RIM. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE VEHICLE WAS DIAGNOSED AND A REPLACEMENT OF THE TIE ROD WAS RECOMMENDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 41,430.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377887January 19, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE ABNORMALLY ACCELERATED TO 115 MPH. THE CONTACT NOTICED THAT THE ACCELERATOR HAD BECOME STUCK IN THE OPEN THROTTLE POSITION AND HE THEN ATTEMPTED TO DISLODGE THE ACCELERATOR PEDAL IN ORDER TO STOP THE UNINTENDED ACCELERATION. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND REPAIRS. THE DEALER REPLACED THE ACCELERATOR PEDAL AND REMOVED THE FLOOR MAT HOWEVER, THE FAILURE RECURRED AFTER REPAIRS. THE VEHICLE WAS TAKEN BACK TO THE DEALER YET THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT CALLED MANUFACTURER AND WAS ADVISED TO TAKE THE VEHICLE BACK TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING BUT AGAIN, THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE CONTACT WAS CONCERNED WITH THE SAFETY HAZARD INVOLVED IN THE FAILURE AND WAS CONCERNED WITH THE POTENTIAL OF BEING INVOLVED IN A CRASH. THE FAILURE MILEAGE WAS 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376550January 13, 2011
AIR BAGS:FRONTAL
AIRBAG MALFUNCTIONED AFTER A FRONT PASSENGER SIDE COLLISION. AIRBAG DID NOT DEPLOY, INSTEAD THE ENTIRE AIRBAG HOUSING UNIT CAME UNBOLTED FROM THE STEERING WHEEL, BECAME A PROJECTILE, STRUCK DRIVER AND DAMAGED STEERING WHEEL. AIRBAG UNIT, STEERING WHEEL, SPRING, AND CRUISE CONTROL ARM WERE REPLACED. DEALERSHIP KEPT FAULTY PARTS FOR INSPECTION. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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