Dodge Ram Complaints (2004)

1,953 consumer complaints on file.

#10588026May 13, 2014
STEERING
TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER:13V528000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587906May 12, 2014
STEERING
TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) HAD SURPASSED REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PARTS WERE NOT AVAILABLE AND THAT THE MANUFACTURER WAS ONLY RECEIVING ONE REPAIR KIT PER WEEK. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587473May 9, 2014
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
I FOUND OUT THAT I DON'T HAVE A TURN SIGNAL FOR THE TRAILER TOW ON THE LEFT SIDE IT WAS LATER DETERMINED THAT THE PROBLEM IS IN THE FUSE BOX. NOW I CAN'T TOW A TRAILER UNTIL THE PROBLEM IS FIXED. THIS COULD'VE CAUSED A WRECK.I'M NOT THE ONLY PERSON WHO HAS THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587047May 7, 2014
STEERING
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V528000 (STEERING), HOWEVER THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR WHEN THE REMEDY PART BECAUSE THERE WAS A MASSIVE BACK ORDER. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/26/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587129May 7, 2014
STEERING
TRAVELING 55 MPH, TRUCK HIT A SMALL BUMP . TRUCK STARTED TO SHAKE VIOLENTLY LEFT AND RIGHT, COULD NOT CONTROL IT. STARTED TO PULL OFF ROAD WHEN HIT A WALL DUE TO STEERING. NO WAY TO CONTROL THIS TRUCK. HAS BEEN MAINTAINED FORM DODGE ALWAYS. STAY AWAY FROM THESE TRUCKS. VERY DANGEROUS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10585672April 30, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 RAM DODGE 2500. THE CONTACT WAS DRIVING 35 MPH WHEN THE VEHICLE BECAME RESISTANT TO ACCELERATION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY ACID CORRODED THE CABLE THAT RAN FROM THE PEDAL TO THE CONTROL BOX. THE CABLE WAS REPLACED AND THE VEHICLE WAS REPAIRED. THE CONTACT ADDED A PLASTIC COVER BETWEEN THE BATTERY AND THE CABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585619April 30, 2014
ELECTRICAL SYSTEM
WITHOUT THE CLUTCH BEING ENGAGED THE TRUCK WILL START. THIS IS IMPROPER AND WILL ALLOW THE TRUCK TO BE STARTED WHILE IN GEAR, ALLOWING UNWANTED MOVEMENT FORWARDS OR BACKWARDS. *JS...UPDATED 01/07/15 *BF UPDATED 05/29/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585233April 28, 2014
STRUCTURE:BODY
BOTH REAR QUARTER PANELS RIGHT ABOVE THE WHEEL WELLS STARTED BUBBLING. THEN AFTER THE PAINT PEALED THERE WAS NOTHING BUT RUST. HAPPENED ON BOTH SIDES AT THE SAME TIME. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584724April 24, 2014
STEERING
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584237April 22, 2014
FUEL SYSTEM, DIESEL
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE JERKED AND SPUTTERED WITHOUT WARNING. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE VEHICLE DID RESTART BUT FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO REPLACED THE TRANSFER FUEL PUMP. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 52,300. UPDATED 6/10/14*CN THE CONSUMER STATED THE TRANSFER FUEL PUMP WAS LOCATED ON THE FRAME OF THE TRUCK, AND IT WAS KNOWN TO OVERHEAT IN THE POSITION. UPDATED 07/01/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583864April 21, 2014
TIRES, TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500 EQUIPPED WITH GENERAL AMERITRAC TIRES, SIZE: P265/70/R17. THE CONTACT STATED THAT WHILE INSPECTING THE VEHICLE, HE NOTICED THAT THE TREAD ON BOTH REAR TIRES HAD BECOME SEPARATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE FAILURE MILEAGE WAS 107,000. UPDATED 06/17/14 MA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10582972April 15, 2014
SERVICE BRAKES, UNKNOWN OR OTHER
I HAD THE TRUCK OFF, IN PARK AND E-BRAKE ENGAGED. A FRIEND OF MINE WAS WATCHING MY CHILD WHILE I WAS PULLED AWAY AND SHE HAD LET HIM PLAY WITH STEERING WHEEL (HE LOVES PLAYING WITH STEERING WHEELS). ALL OF A SUDDEN I HEAR THE SITTER SCREAMING AND TURN AROUND AND SAW MY TRUCK ROLLING DOWN THE INCLINED DRIVEWAY WITH MY TODDLER STILL IN DRIVERS SEAT AND DOOR OPEN. I DID WHAT ANY SANE MOTHER WOULD AND TRIED TO RUN TO JUMP IN AND HIT BRAKE BUT ENDED UP BEING DRAGGED BY THE TRUCK AFTER IT HIT A POTHOLE BEFORE CROSSING INTO A MAJOR ROAD. WHEN THE TRUCK FINALLY CAME TO A REST AFTER CRASHING INTO A LARGE FENCE WITH TREES BEHIND IT, I MANAGED TO GET MY CHILD OUT OF TRUCK AND NOTICED THE E-BRAKE WAS STILL ENGAGED. THE TRUCK HAS NOT BEEN TAKEN TO A SHOP YET BUT WILL BE SOON. THIS IS THE ONLY INCIDENCE OF THIS MALFUNCTION WITH MY TRUCK THAT I KNOW OF AND IVE HAD IT SINCE 2009. HOWEVER, I HAVE PREVIOUSLY HAD BRAKE SYSTEM ISSUES WHERE MY BRAKE LINES POPPED OFF WHILE I WAS DRIVING DOWN THE HIGHWAY. THIS REALLY NEEDS TO BE CHECKED OUT. I NOW HAVE A CERVICAL SPINE INJURY, SPRAINED WRIST, SPRAINED ANKLE, SEVERE ROAD BURN WHERE I WAS DRAGGED, AND MULTIPLE BRUISES, KNOTS AND SCRAPES. WE WERE JUST LUCKY IT HAPPENED AFTER 5 O CLOCK TRAFFIC HAD CLEARED OUT. THERE IS A POLICE REPORT FILED AND MY DOCTORS HAVE TOLD ME I NEED TO LOOK INTO GETTING AN ATTORNEY. *TT
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10578122April 7, 2014
STEERING, SUSPENSION, WHEELS
RAN OVER A POTHOLE AT 65 MPH AND THE FRONT END VIOLENTLY SHOOK. HAD TO APPLY THE BRAKES AND SLOW DOWN TO 50 MPH IN ORDER TO GAIN CONTROL. TOOK IT INTO NATIONAL TIRE AND BATTERY AND $1700 LATER, I STILL HAVE THE PROBLEM. *TR SEMI TRUCK BEHIND ME ALMOST RAN OVER ME. VIOLENTLY SHAKES. VERY SCARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577318April 4, 2014
STEERING
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V528000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE VEHICLE DID NOT EXPERIENCE THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576841April 2, 2014
STRUCTURE:BODY
PAINT STARTED TO BUBBLE ON FENDERS AND HAS PROGRESSED TO FULL RUST. ALSO TAILGATE HAS BEGUN TO RUST ALSO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576870April 2, 2014
STEERING
I BOUGHT THIS 2004 DODGE 3500 RAM TRUCK USED IN MAY 2011. I WAS DRIVING MY 2004 DODGE 3500 RAM TRUCK IN TOWN WHEN THE LEFT TIE ROD STUD BROKE. I WAS STOPPED AT A STOP SIGN 1/2 BLOCK FROM MY HOME AND AS I STARTED OUT AND TURNED RIGHT THE TIE ROD STUD BROKE. THIS OCCURRED NOVEMBER 11, 2012. I HAD MY VEHICLE TOWED TO MY HOME USING MY AAA WRECKER SERVICE. THERE IS NO CHRYSLER-DODGE DEALERSHIP IN THE TOWN WHERE I LIVE, SO I WENT TO THE LOCAL AUTO PARTS STORE TO GET THE NEW LEFT TIE ROD. THE PARTS STORE DID NOT HAVE A TIE ROD FOR MY VEHICLE AND THE COUNTER PERSON CALLED THE PARTS DEPARTMENT AT LITHIA CHRYSLER DODGE IN BILLINGS, MT AND ORDERED A NEW LEFT TIE ROD, (MOPAR PART NO.68038054AD). I RECEIVED THE LEFT TIE ROD ON NOVEMBER 12, 2012 FOR WHICH I PAID $131.07 FOR WHICH I HAVE THE RECEIPT. I INSTALLED THE NEW MOPAR TIE ROD AND SET THE TOE-IN. I STILL HAVE THE BROKEN LEFT TIE ROD. ON JAN 15, 2014, I RECEIVED THE N62 RECALL NOTICE FOR THE LEFT TIE ROD STUD MAY FRACTURE AND THE RECALL NOTICE ALSO STATED MY VEHICLE NEEDED H46 DONE. I COULD FIND NO HISTORY OF THE LEFT TIE ROD BEING REPLACED, PRIOR TO THE NEW ONE I PUT ON MYSELF, SO I ASSUME THE TIE ROD WAS ORIGINAL FROM THE FACTORY. I DID FILE A CLAIM WITH CHRYSLER (CASE #24530878), BUT THEY DENIED THE CLAIM BECAUSE I COULD NOT PROVE THE BROKEN TIE ROD HAD BEEN REPLACED WITH A MOPAR PART. MY CONCERN IS WHY THE TIE ROD BROKE AND IF THAT MEANS THE FACTORY TIE RODS ARE DEFECTIVE. I HAD RECALLS L16/H46/N62 COMPLETED ON FEBRUARY 26, 2014. THE DEALERSHIP REPLACED ALL THE STEERING LINKAGE AND THE LEFT TIE ROD ASSEMBLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575750March 30, 2014
VEHICLE SPEED CONTROL, ENGINE
WHILE DRIVING IN MY NEIGHBORHOOD AT 25 MPH VEHICLE LOST POWER AND DIDN'T WANT TO TAKE THE GAS THEN CUT OFF. WOULD NOT RESTART , ENGINE WOULD ROTATE BUT NOT START. PUMPED THE ACCELERATOR THEN ENGINE RESTARTED AND RAN ROUGH WITH NO POWER . HAD VEHICLE TOWED TO DEALERSHIP TO BE CHECK. I WAS TOLD THAT THE ENGINE WAS BLOWN . WHEN I CHECK THE DASH THE THROTTLE ELEC. LIGHT WAS ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575112March 27, 2014
STEERING
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STARTED TO SHAKE ABNORMALLY. THE CONTACT TOOK THE VEHICLE TO DEALER FOR REPAIRS HOWEVER, THE DEALER WAS NOT ABLE TO REPAIR THE VEHICLE BECAUSE THE PARTS NEEDED TO MAKE THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN A MANUFACTURER'S RECALL AND THE REPAIRS WERE TO BE MADE UNDER THE RECALL HOWEVER, THE VEHICLE COULD NOT BE REPAIRED UNTIL THE NECESSARY PARTS WERE MADE AVAILABLE. THE FAILURE MILEAGE WAS 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575123March 27, 2014
STEERING, SUSPENSION
GOING DOWN I94 I DROVE OVER A VERY SMALL POT HOLE AND THE TRUCK STARTED TO VIOLENTLY SHAKE ALMOST CAUSING ME TO LOSS CONTROL. I SLOWED DOWN TO 45 ON A POSTED 70MILE FREEWAY DURING RUSH HOUR TO GET IT UNDER CONTROL. IT HAS HAPPENED 2 TIMES SCENTS. THE TRUCK IS AT THE SHOP NOW.IF U LOOK AT THE INTERNET THERE ARE MANY PEOPLE WITH IS PROBLEM CALLED DEATH WOBBLE AND IT IS NOT A EASY FIX DODGE NEEDS TO BE HELD RESPONSIBLE BEFORE SOMEONE GETS HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574380March 24, 2014
STEERING
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V528000 (STEERING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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