Dodge Ram Complaints (2010)

901 consumer complaints on file.

#10406088June 13, 2011
STEERING, ENGINE AND ENGINE COOLING:ENGINE:DIESEL
BOUGHT 2010 RAM 2500 DIESEL NEW AND HAD TO TAKE TO DEALER TO THIS POINT 5 TIMES FOR CHECK ENGINE LIGHT ILLUMINATED. THE TRUCK HAS CURRENTLY 16,338 MILES AND IS RETURNING TO DEALER TOMORROW FOR ANOTHER CHECK ENGINE LIGHT. EACH TIME THE LIGHT IS IN RELATION TO THE EMISSION SYSTEM. THE DEALER UNDER WARRANTY HAS CHANGED THE O2 SENSORS, CLEANED THE EGR VALVE AND STATES THEY MAY HAVE TO CHANGE THE O2 SENSOR CONTROLLER. I'VE ALSO POSTED ON THIS SITE ABOUT A MAJOR STEERING WOBBLE TO WHICH THE DEALER CHANGED A LOT OF FRONT STEERING COMPONENTS. THIS TRUCK DESIGN HAS A LOT OF HISTORY OF MAJOR DESIGN FLAWS. I'M STRONGLY CONSIDERING FILING A LEMON LAW SUIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404591May 27, 2011
ENGINE AND ENGINE COOLING
EXHAUST RESONANCE AT 1500 RPM ON 5.7 LITER MDS VVT ENGINE. HAVE MADE 7 TRIPS TO TWO DEALERSHIPS. DEALERSHIPS UNABLE TO CORRECT. HAVE CONTACTED DODGE THREE TIMES. MANUFACTURER THINKS IT IS CONNECTED WITH THE MDS BUT WILL NOT COVER UNDER WARRANTY. DEALERSHIPS CAN NOT SAY IF THIS WILL HAVE AN ADVERSE AFFECT ON THE ENGINE OVER TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403602May 27, 2011
STRUCTURE
2010 DODGE RAM 1500 PICKUP IN WHITE 8 MONTHS OLD,RUST SPOTS OR BLEMISHES BLEEDING THRU PAINT AFTER BEING THOROUGHLY CLEANED AND PROTESTED WITH 2 COATS OF LIQUID GLASS AUTO POLISH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402228May 20, 2011
STEERING
1. WAS BACKING UP 2. LEFT TIE ROD BROKE (BELIEVE FRACTURE OF LEFT BALL STUD), RESULTED IN LOSS OF STEERING 3. DODGE REPLACED PART WITH THE SAME - CONCERNED FAILURE COULD OCCUR AGAIN AND IF AT HIGHER SPEED COULD THIS COULD LEAD TO SEVERE INJURY OR FATALITIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401769May 14, 2011
STRUCTURE:BODY
I NOTICED THAT THE FRONT BUMPER ON MY 2010 DODGE RAM 1500 IS DEVELOPING RUST ON THE FRONT BUMPER. I WENT TO MY LOCAL DODGE DEALER AND WAS INFORMED THAT THIS WOULD NOT BE COVERED UNDER WARRANTY. I CONTACTED CHRYSLER AND WAS INFORMED TO TAKE THE VEHICLE TO ANOTHER DEALER WHICH TOOK PHOTOGRAPHS OF THE DAMAGE. THE DEALER SUBMITTED THESE PHOTOS TO CHRYSLER. CHRYSLER DENIED MY CLAIM UNDER WARRANTY FOR THE RUST ON THE FRONT BUMPER. CHRYSLER STATED THAT IT HAD BEEN ROCK CHIPS THAT CAUSED THE DAMAGE. WHAT SEEMS ODD ABOUT THE CHIPS IS THAT I HAVE NORMAL FINISH AND RUST SPOTS. THERE ARE NO CHIPS WITH JUST PRIMER LEFT WHICH YOU MIGHT HAVE WHEN HAVING ROCK CHIPS. I HAVE NEVER OWNED A VEHICLE THAT STARTED TO HAVE PROBLEMS WITH RUST WITHIN A YEAR. THIS MAKES ME QUESTION THE LONG TERM VIABILITY OF THIS VEHICLE AND TO QUESTION THE PURCHASE OF THIS AUTOMOBILE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400491May 10, 2011
STEERING
AFTER TURNING A CORNER ON A BLACK TOP ROAD, THE STEERING WENT COMPLETELY OUT AND THE WHEEL WOULD SPIN 360 WITH NO CONTROL. LUCKILY THERE WERE NO OTHER VEHICLES INVOLVED. I WAS ABLE TO GET THE VEHICLE OFF THE ROAD AND PARTIALLY INTO THE DITCH. IT WAS DETERMINED THAT A BOLT WAS EITHER MISSING OR FELL OUT OF THE STEERING COLUMN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399261May 5, 2011
STRUCTURE
TL* THE CONTACT OWNS A 2001 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED DOWN THE MIDDLE AND HAD DISINTEGRATED. IN ADDITION, THE FRACTURE OF THE DASHBOARD WAS INTERFERING WITH THE AIR CONDITIONING UNIT AND THE UNIT HAD FAILED. THE VEHICLE WAS TAKEN TO A MECHANIC WHERE THE CONTACT WAS ADVISED THAT THE DASHBOARD AND AIR CONDITIONER WIRES WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THEY WERE UNABLE TO PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED AND THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397979April 26, 2011
SERVICE BRAKES, HYDRAULIC
THE DEALER PERFORMED RECALL K33 SERVICE TODAY. BEFORE SERVICE, THE BRAKE LIGHTS STAYED ILLUMINATED ABOUT 1 SECOND AFTER THE BRAKE PEDAL WAS RELEASED. AFTER SERVICE, THE BRAKE LIGHTS STILL STAYED ILLUMINATED ABOUT 1 SECOND AFTER THE BRAKE PEDAL WAS RELEASED. THE PS RESERVOIR CAP WAS REPLACED, BUT THIS DOES NOT SOLVE THE PROBLEM. THE BRAKE SAFETY INTERLOCK FOR THE SHIFT LEVER ALSO STAYS DISENGAGED FOR THE SAME 1 SECOND WHEN THE SHIFT LEVER IS IN "PARK". HOWEVER, MY CONCERN HAS BEEN AND STILL IS THAT MY TRAILER BRAKES ALSO REMAIN ENGAGED FOR THE SAME 1 SECOND INTERVAL AFTER THE BRAKE PEDAL IS RELEASED. THIS IS MOST NOTICEABLE WHEN STOPPED AT A LIGHT. I HAVE TO RELEASE THE BRAKE PEDAL, WAIT ABOUT 1 SECOND FOR THE TRAILER BRAKES TO RELEASE, THEN BEGIN TO ACCELERATE. THIS PUTS UNNECESSARY STRAIN ON MY TRAILER BRAKES, AND IS A CONCERN IN WET OR SNOWY CONDITIONS WHEN THE VEHICLE IS MOVING. THE TRAILER BRAKE CONTROL WORKS PROPERLY, AND SINCE THE TRAILER BRAKES DISENGAGE AND THE TRUCK BRAKE LIGHTS TURN OFF AT THE SAME TIME, THIS IS OBVIOUSLY THE SAME PROBLEM, AND IS NOT SOLVED BY REPLACING THE POWER STEERING RESERVOIR CAP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396735April 18, 2011
STEERING, SUSPENSION:FRONT
DRIVING 2010 RAM 2500 MEGACAB DIESEL 4X4 WITH 13950 MILES ON ODOMETER. PRIOR TO TRIP NOTED THAT STEERING WHEEL FREEPLAY WAS GETTING WORSE AND NOTED NEEDED TO HAVE CHECKED BY DEALER UNDER WARRANTY THE FOLLOWING WEEK. WHILE TRAVELING ON HIGHWAY AT 70MPH, WENT OVER AVERAGE BUMP - FRONT END CONTINUED TO SHAKE AND BOUNCE VIOLENTLY UNTIL SPEED DROPPED BELOW 40MPH. PULLED OVER CHECKED TIRES, STEERING COMPONENTS AND GENERAL CONDITION FOR ROADSIDE INSPECTION -FOUND NO DEFECTS. CONTINUED ON ROAD. 10 MILES LATER AT 64MPH HAD SAME VIOLENT REACTION TO BUMP TILL BELOW 40MPH. 20 MILES LATER EVENT OCCURRED AGAIN. IMMEDIATELY TOOK TO DEALER FOR EVALUATION. THE DEALER REMOVED AND REPLACED TRACKBAR AND TIE ROD, ALIGNED FRONT END, TEST DROVE AND STILL NOTED WOBBLE BUT IMPROVED. THEY THEN DECIDED TO REPLACE THE STEERING SNUBBER. THE DEALER CLOSED SO I DON'T KNOW IF THAT RESOLVED THE ISSUE YET OR NOT. THE TECH SAID IF IT STILL WOBBLED THAT THEY WOULD CHANGE THE WHEEL BEARING TO RESOLVE THE ISSUE. I WILL FIND OUT IN THE MORNING IF THE WHEEL BEARING WILL REQUIRE REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394470April 6, 2011
STEERING:LINKAGES:TIE ROD ASSEMBLY
TL * THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED WHILE ATTEMPTING TO PARK, HE PLACED THE VEHICLE IN REVERSE, TURNED THE STEERING WHEEL AND HEARD A LOUD THUMP. AFTER THE LOUD SOUND, THE STEERING HAD BECOME DIFFICULT TO MANEAUVER. WHEN HE GOT OUT TO LOOK AT THE VEHICLE, HE SAW THAT THE FRONT DRIVER SIDE TIRE WAS TURNED RIGHT AND THE RIGHT FRONT PASSENGER SIDE WAS STRAIGHT. THE CONTACT HAD THE VEHICLE TOWED TO A DEALER AND THEY REPLACED THE TIE ROD ASSEMBLY. THE DEALER TOLD THE CONTACT THERE IS A NHTSA CAMPAIGN ID NUMBER: 10V657000 (STEERING: LINKAGES: TIE ROD ASSEMBLY) THAT WAS ISSUED FOR THE 4500 AND 5500, BUT NOT THIS MODEL. THE CONTACT IS CONCERNED ABOUT THE SAFETY OF THE VEHICLE, BECAUSE THE TIE ROD WAS REPLACED WITH THE SAME TYPE OF TIE ROD ASSEMBLY, AND NOT A NEWLY MANUFACTURERD ONE. THE FAILURE AND CURRENT MILEAGE WAS 31,879.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393002March 27, 2011
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
1. NORMAL DRIVING, 2. CHECK ENGINE LIGHT, EMISSIONS FAILURE AND IT HAPPENS WITH TWO DAYS OF GETTING OUT OF THE SHOP, 3. REPLACED PARTS/REPAIRED AT LEAST 14 TIMES AND IS STILL BROKEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392038March 18, 2011
EXTERIOR LIGHTING:HEADLIGHTS
2010 DODGE RAM 2500. CONSUMER STATES THAT HEADLIGHTS IN GENERAL ARE POOR AT BEST AND IN PARTICULAR THE HIGH BEAM HEADLIGHTS ARE TERRIBLE *TGW THE CONSUMER STATED THE TRUCK IS EQUIPPED WITH A DUAL HEADLIGHT SYSTEM. THERE WAS LITTLE LIGHT PROJECTED ONTO THE HIGHWAY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10389929March 12, 2011
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, EQUIPMENT
I ORDERED A 2010 DODGE RAM 3500 WITH DUAL REAR WHEELS. DODGE DOES NOT INSTALL VALVE STEMS LONG ENOUGH THAT I CAN EVEN CHECK THE TIRE PRESSURE IN THE TIRES. I HAVE THE CHROME WHEEL PACKAGE AND CANNOT EVEN SEE THE VALVE STEMS TO LOCATE THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381286February 9, 2011
SEAT BELTS:INTEGRATED CHILD SEAT
THERE IS A MAJOR DIFFERENCE BETWEEN THE 2004 AND 2010 DODGE RAM 1500 QUAD CAB CHILD RESTRAINT UPPER TETHER STRAPS. THE 2004 MODEL YEAR DOES HAVE THE INNER ANCHOR STRAP RING(S) INSTALLED FOR ATTACHING THE CHILD SEAT TETHER STRAP HOOK. THE PART NUMBER FOR THE 2004 UPPER TETHER STRAP IS 55350981-AB. THE 2010 MODEL UPPER TETHER STRAP IS 52029441-AA. IF YOU PUT THESE TWO PARTS SIDE BY SIDE THE MOUNTING OF THE BRACKETS APPEAR TO BE THE SAME AS FAR AS MOUNTING IS CONCERNED IN THE VEHICLE. THE BRACKET FOR THE 2004 MODEL APPEARS TO BE SHORTER IN LENGTH THAN THE 2010 MODEL BUT THE OVERALL LENGTH OF THE PARTS ARE ABOUT THE SAME. THE WEBBING MATERIAL ON THE 2010 MODEL IS MADE OF A HEAVIER QUALITY (COARSE THREAD) WEBBING MATERIAL AND THE 2004 MODEL HAS A WEBBING MATERIAL (FINE THREAD) SIMILAR TO STANDARD SEAT BELT MATERIAL. CHRYSLER / DODGE HAS NOT FOLLOWED THIS FEDERAL REGULATION FOR THE UPPER TETHER ANCHORAGE ON IT?S 2010 DODGE RAM QUAD CAB 1500 TRUCK. THE CURRENT TETHER STRAP IN THE 2010 MODEL VEHICLE COULD NOT BE CONSIDERED AS A TETHER ANCHORAGE POINT. ALL CHILD SEATS WITH UPPER TETHER STRAPS HAVE A METAL HOOK FOR WHICH TO CLIP INTO A TETHER ANCHOR. THE METAL HOOK ON CHILD SEAT TETHERS BY DESIGN IS NOT MEANT TO BE CLIPPED ONTO A LOOP OF WEBBING ONLY. SOME TECHNICAL ADVISORS FROM CHRYSLER / DODGE HAVE INFORMED ME AND MY DEALERSHIP SERVICE MANAGER ON MULTIPLE OCCASIONS THAT THE CHILD SEAT TETHER HOOK IS TO BE CLIPPED ONTO THE UPPER TETHER LOOP OF WEBBING. HOWEVER, IF YOU UTILIZE THE 2010 MODEL UPPER TETHER LOOP AS CHILD SEAT TETHER ANCHOR THE WAY IN WHICH THIS ASSEMBLY IS MANUFACTURED WEAKENING OF THE WEBBING MATERIAL COULD OCCUR OVER TIME OR DURING AN ACCIDENT BECAUSE THE WEBBING MATERIAL WOULD BEGIN TO BE CUT BY THE SHARP EDGES OF THE BRACKET SLOT THROUGH WHICH THE WEBBING MATERIAL GOES THROUGH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381066February 7, 2011
ELECTRONIC STABILITY CONTROL (ESC), TRACTION CONTROL SYSTEM
4 WHEEL DRIVE , ABS AND TRACTION CONTROL GOES OUT WITH FREEZING TEMPERATURE AFTER GETTING WET. *LN
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10379387January 28, 2011
SEAT BELTS:INTEGRATED CHILD SEAT, CHILD SEAT:TETHER: STRAP/WEBBING
CHILD SEAT TETHER STRAP ANCHOR RINGS ON INSTALLED ON 2010 DODGE RAM 1500 QUAD CAB. THE OWNER'S MANUAL CLEARLY STATES IN THE CHILD RESTRAINT INSTALLATION SEQUENCE ON PAGE 75 PARAGRAPH 3 "PASS EACH TETHER STRAP HOOK UNDER THE HEAD RESTRAINT AND THROUGH THE LOOP OF WEBBING BEHIND THE CHILD SEAT" PARAGRAPH 4 STATES "ROUTE EACH TETHER STRAP TO THE ANCHOR BEHIND THE CENTER SEAT, AND ATTACH TO THE HOOKS TO THE METAL RING" ON PAGE 76 AS PICTURED ITEM 1 THE INNER ANCHOR STRAP RING(S) CLEARLY SHOWS THE REQUIRED ANCHOR RING FOR THE ATTACHMENT OF THE CHILD SEAT TETHER HOOK. THE REQUIRED 3 TETHER LOOP STRAPS ARE INSTALLED AS REQUIRED BUT DO NOT HAVE THE REQUIRED METAL ANCHOR RINGS ON EITHER STRAP IN ORDER TO ATTACH THE CHILD CAR SEAT TETHER HOOK. THIS IS A MAJOR SAFETY ISSUE FOR ANYONE WISHING TO PROPERLY INSTALL A CHILD CAR/BOOSTER SEAT WHICH HAS A TETHER STRAP FOR USE. THERE IS A MAJOR DIFFERENCE BETWEEN THE 2004 AND 2010 DODGE RAM 1500 QUAD CAB CHILD RESTRAINT UPPER TETHER STRAPS. THE 2004 MODEL YEAR DOES HAVE THE INNER ANCHOR STRAP RING(S) INSTALLED FOR ATTACHING THE CHILD SEAT TETHER STRAP HOOK. THE PART NUMBER FOR THE 2004 UPPER TETHER STRAP IS 55350981-AB. THE 2010 MODEL UPPER TETHER STRAP IS 52029441-AA. IF YOU PUT THESE TWO PARTS SIDE BY SIDE THE MOUNTING OF THE BRACKETS APPEAR TO BE THE SAME AS FAR AS MOUNTING IS CONCERNED IN THE VEHICLE. THE BRACKET FOR THE 2004 MODEL APPEARS TO BE SHORTER IN LENGTH THAN THE 2010 MODEL BUT THE OVERALL LENGTH OF THE PARTS ARE ABOUT THE SAME. THE WEBBING MATERIAL ON THE 2010 MODEL IS MADE OF A HEAVIER QUALITY (COARSE THREAD) WEBBING MATERIAL AND THE 2004 MODEL HAS A WEBBING MATERIAL (FINE THREAD) SIMILAR TO STANDARD SEAT BELT MATERIAL. COMPLAINT BEYOND 2000 CHARACTERS. UPDATED 02/09/11 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380356January 28, 2011
CHILD SEAT:TETHER: STRAP/WEBBING
CHILD SEAT TETHER STRAP ANCHOR RINGS INSTALLED ON 2010 DODGE RAM 1500 QUAD CAB. THE OWNER'S MANUAL CLEARLY STATES IN THE CHILD RESTRAINT INSTALLATION SEQUENCE ON PAGE 75 PARAGRAPH 3 "PASS EACH TETHER STRAP HOOK UNDER THE HEAD RESTRAINT AND THROUGH THE LOOP OF WEBBING BEHIND THE CHILD SEAT" PARAGRAPH 4 STATES "ROUTE EACH TETHER STRAP TO THE ANCHOR BEHIND THE CENTER SEAT, AND ATTACH TO THE HOOK(S) TO THE METAL RING" ON PAGE 76 AS PICTURED ITEM 1 THE INNER ANCHOR STRAP RING(S) CLEARLY SHOWS THE REQUIRED ANCHOR RING FOR THE ATTACHMENT OF THE CHILD SEAT TETHER HOOK. THE REQUIRED 3 TETHER LOOP STRAPS ARE INSTALLED AS REQUIRED BUT DO NOT HAVE THE REQUIRED METAL ANCHOR RINGS ON EITHER STRAP IN ORDER TO ATTACH THE CHILD CAR SEAT TETHER HOOK. THIS IS A MAJOR SAFETY ISSUE FOR ANYONE WISHING TO PROPERLY INSTALL A CHILD CAR/BOOSTER SEAT WHICH HAS A TETHER STRAP FOR USE. THERE IS A MAJOR DIFFERENCE BETWEEN THE 2004 AND 2010 DODGE RAM 1500 QUAD CAB CHILD RESTRAINT UPPER TETHER STRAPS. THE 2004 MODEL YEAR DOES HAVE THE INNER ANCHOR STRAP RING(S) INSTALLED FOR ATTACHING THE CHILD SEAT TETHER STRAP HOOK. THE PART NUMBER FOR THE 2004 UPPER TETHER STRAP IS 55350981-AB. THE 2010 MODEL UPPER TETHER STRAP IS 52029441-AA. IF YOU PUT THESE TWO PARTS SIDE BY SIDE THE MOUNTING OF THE BRACKETS APPEAR TO BE THE SAME AS FAR AS MOUNTING IS CONCERNED IN THE VEHICLE. THE BRACKET FOR THE 2004 MODEL APPEARS TO BE SHORTER IN LENGTH THAN THE 2010 MODEL BUT THE OVERALL LENGTH OF THE PARTS ARE ABOUT THE SAME. THE WEBBING MATERIAL ON THE 2010 MODEL IS MADE OF A HEAVIER QUALITY (COARSE THREAD) WEBBING MATERIAL AND THE 2004 MODEL HAS A WEBBING MATERIAL (FINE THREAD) SIMILAR TO STANDARD SEAT BELT MATERIAL. COMPLAINT BEYOND 2000 CHARACTERS. 02/09/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378675January 25, 2011
POWER TRAIN:DRIVELINE
I BOUGHT NEW 2010 DODGE RAM 1500 TRX 4X4 MODEL QUAD CAB FROM DAY ONE I GET NOISE AND VIBRATION COMING FROM REAR OF TRUCK AND IS NOTICEABLY WORSE WHEN WINDOWS ARE DOWN IT HAS BEEN IN THE DEALERS SHOP OVER 4 TIMES AND STILL HAS PROBLEM BOUGHT NEW IN NOVEMBER 2009. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378407January 24, 2011
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2010 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 65 MPH, THE ENGINE STALLED. THE CONTACT WAS ABLE TO START THE IGNITION AND DRIVE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS RESET THE COMPUTER. THE FAILURE OCCURRED A SECOND TIME. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CAM AND CRANK SENSORS WHERE REPLACED. THE FAILURE OCCURRED A THIRD TIME AND WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIANS REPLACED THE VAPOR CANISTER AND THE LINER VALVE. THE CONTACT STATED THE VEHICLE STALLED A FOURTH TIME AND WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIANS WHERE UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE VEHICLE STALLED A FIFTH TIME AND WAS TAKEN BACK TO THE DEALER WHERE THEY FLUSHED THE FUEL OUT AND REPLACED THE COMPUTER MODULE. THE CONTACT SPOKE WITH THE OWNER OF THE DEALER WHO STATED HE WOULD GIVE THE CONTACT A CALL WITH MORE INFORMATION ABOUT RETURNING THE VEHICLE BUT HAS NOT RETURNED THE CALL. THE SERVICE DEPARTMENT STATED A DIFFERENT TECHNICIAN WOULD INSPECT THE VEHICLE AND AN APPOINTMENT WAS MADE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376421January 12, 2011
VISIBILITY
TL*THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING, HE HIT A WILD TURKEY; AS A RESULT, THE WINDSHIELD EXPLODED. HE STATED THAT THE IMPACT WAS NOT ENOUGH TO CAUSE THAT TYPE OF DAMAGE. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE INSTRUMENT PANEL WAS REPLACED. THE FAILURE AND CURRENT MILEAGES WERE 10,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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