Dodge Ram Complaints (2009)

1,009 consumer complaints on file.

#11241757August 5, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SHIFTED INTO FOURTH GEAR INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SOLENOID NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED THREE YEARS LATER. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC, BUT A DIAGNOSIS WAS NOT PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 183,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241013August 1, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. WHILE THE VEHICLE WAS PARKED IN THE GARAGE, THE ODOR OF FUEL WAS PRESENT. UPON INSPECTION, THE CONTACT NOTICED A HOLE IN THE FUEL TANK, WHICH CAUSED FUEL TO LEAK OUT. THE CONTACT INDICATED THAT THE HOLE HAD BEEN BLOWN OUT OF THE TANK AND WAS THE SIZE OF A TENNIS BALL. THE VEHICLE HAD BEEN PARKED IN THE GARAGE FOR MONTHS AND HAD NOT BEEN DRIVEN. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 206,000.*DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231216July 12, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VISIBILITY/WIPER
STARTED VEHICLE AND THE FOLLOWING LIGHTS ON THE DASH WERE LIT AIRBAG, TRACTION CONTROL, ESP BAD, ANTILOCK BRAKE, AND THE WIPERS WOULDN'T WORK, ALSO THE POWER OUTLET THAT ONLY RUN WHEN THE KEY IS TURNED, I DROVE THE VEHICLE AND ALL FORE MENTIONED ITEMS WENT BACK TO NORMAL. THIS HAS HAPPENED ON SEVERAL OCCASIONS AND THE LENGTH OF TIME THEY ARE LIT/ NOT FUNCTIONING VARIES FROM A COUPLE OF.MINUTE TO A COUPLE OF WEEKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231228July 12, 2019
STRUCTURE:BODY
THE BOTTOM RIGHT SIDE RUSTING OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221447June 20, 2019
ELECTRICAL SYSTEM, STEERING, SUSPENSION
MY 2011 MEGA CAB 3500 WAS PURCHASED IN NOV OF 2018 WITH ONLY APPROX. 110K MILES ON ODOMETER. AFTER A SHORT WHILE OF DRIVING, A VIBRATION STARTED GETTING WORSE UP UNTIL I TOOK TO A DEALER AT APPROX. 114K FOR A CHECK ON TOE & ALIGNMENT. IT ENDED UP BEING A TOTAL REPAIR OF UPPER & LOWER U-JOINTS & BALL JOINTS. ALSO HAD TO REPLACE DRIVER'S MIRROR-HAD SHORT, WIRING HARNESS ON PASSENGER HEADLIGHT-HAD SHORT, TRANSMISSION SHIFTER SEAL LEAKED, NEW PINION GEAR & SEAL, & FEW OTHER ITEMS ALSO. IT SEEMS LIKE A DIESEL THAT HAS JUST STARTED BREAKING IN WAS FALLING APART ON ME BEFORE IT'S TIME. NEEDLESS TO SAY, ABOUT 4 MONTHS OR SO AFTER I MADE THE PURCHASE, I HAD TO FORK OUT A !!HEAP!! OF $$$$$ FOR REPAIRS THAT I COULDN'T RECOVER. FUNNY THING IS, BEFORE I BOUGHT THE TRUCK, ANOTHER GENTLEMAN TOLD ME THESE YEARS OF DODGE TRUCKS HE HAD HEARD THEY WERE HAVING A LOT OF FRONT END TROUBLE. I'M SHOCKED THERE HASN'T BEEN A RECALL. IT SURE WOULD BE NICE TO BE REIMBURSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220908June 18, 2019
STEERING
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. WHEN THE VEHICLE WAS PURCHASED, THE CONTACT WAS INFORMED THAT THE VEHICLE DID NOT HAVE ANY ELECTRIC POWER STEERING SENSORS. THE VEHICLE WAS DRIVEN TO N.E. AUTO SALES (3232 N MAIN ST, ROCK CREEK, OH 44084, (440) 563-3303) TO HAVE THE EPS SENSORS INSTALLED. THE CONTACT WAS INFORMED THAT THE DEALER REPROGRAMMED THE SENSORS WHEN THEY REMOVED THE REAR TIRES; HOWEVER, THE CONTACT STATED THAT THERE WERE NO SENSORS WHEN THE VEHICLE WAS BROUGHT IN AND THERE WERE NONE INSTALLED AFTERWARDS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 184,011.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219309June 11, 2019
POWER TRAIN, VISIBILITY/WIPER, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT STATED THAT THE HEATER, DEFROSTER, AND AIR CONDITIONER MALFUNCTIONED. IN ADDITION, THE TRANSMISSION FAILED WHILE THE VEHICLE WAS TURNING INTO A DRIVEWAY. THE VEHICLE WAS TOWED TO BUTTE'S MILE HIGH CHRYSLER JEEP DODGE RAM (3883 HARRISON AVE, BUTTE, MT 59701,(406) 565-4410) AND REPAIRED UNDER WARRANTY. THE CONTACT HAD TO PAY FOR A LOANER VEHICLE BECAUSE THEY EXCEEDED THE MILEAGE LIMITATION DUE TO THE DISTANCE FROM THEIR HOME TO THE DEALER. THE CONTACT ALSO STATED THAT THE HEADLIGHT SWITCH DID NOT ACTIVATE THE HEADLIGHTS; THEREFORE, THE CONTACT HAD TO USE THE HIGH BEAMS. THE CONTACT REPAIRED THE HEADLIGHTS THEMSELVES. THE HEATER AND AIR CONDITIONER WERE NOT UNDER WARRANTY AND WERE REPAIRED BY THE CONTACT, BUT THE FAILURE RECURRED. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209922May 25, 2019
FUEL/PROPULSION SYSTEM
***NOTE - I ENTERED CLOSEST MODEL YEAR THAT YOUR ON-LINE FORM WOULD ALLOW.*** FRONT FUEL TANK STRAP FELL OFF OF 2010 DODGE RAM 1500. I NOTICED THE FUEL TANK HANGING BELOW THE FRAME WHILE THE VEHICLE WAS PARKED IN MY DRIVEWAY. I DO NOT KNOW WHEN THE STRAP CAME OFF. THIS IS A KNOWN DODGE RAM 1500 RECALL FOR THE SAME MANUFACTURING DATE RANGE OF MY VEHICLE (2010) IN THE STATE I LIVE (INDIANA) BUT NOT ON MY SPECIFIC VIN NUMBER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209050May 21, 2019
POWER TRAIN
I OWN A 2009 DODGE RAM , VIN #[XXX], THAT IS COVERED BY RECALL 13V-038. DODGE/FCA AND IT'S AGENT STERICYCLE REFUSE TO COMPLY WITH THE TERMS OF THE RECALL. ON MARCH 18, 2019 ,AFTER CALLING THE RECALL NUMBER FOR 3 WEEKS, [XXX] WITH STERICYCLE CALLED TO OFFER ME $8,560 FOR MY DODGE RAM 1500. THAT NUMBER IS OF COURSE NOT THE PURCHASE PRICE I PAID BUT IS THE ONLY OFFER [XXX] WOULD MAKE. I RELUCTANTLY AGREED AND SENT HER THE INFORMATION SHE REQUESTED. UNFORTUNATELY ON MARCH 28TH WHILE I WAS DRIVING TO DEL RIO, TX FROM MY HOME IN SAN ANGELO, TX THE DEFECT OCCURRED AND THE DRIVE TRAIN DETACHED FROM MY REAR AXLE. MY TRUCK WAS STRANDED IN SONORA, TX. I IMMEDIATELY INFORMED [XXX] OF THE SITUATION AND ASKED FOR HER GUIDANCE. SHE HAS REFUSED TO RESPOND TO MY PHONE CALLS AND EMAILS UNTIL MAY 9TH WHEN SHE EMAILED ME THAT I WOULD BE REIMBURSED FOR TOWING. SHE REFUSES TO RESPOND TO MY REQUESTS FOR THE PROCESS TO SUBMIT MY TOWING EXPENSES OR PROVIDE ANY INFORMATION ON WHEN THE BUYBACK WILL OCCUR. I DON?T KNOW HOW TO MAKE A COMPANY COMPLY WITH A RECALL. I HAVE HAD TO BORROW VEHICLES TO GET TO WORK. I HAVE HAD TO RENT VEHICLES FOR WORK. I HAVE EXHAUSTED MY RESOURCES. I FIND IT HARD TO BELIEVE THAT I AM THE ONLY CONSUMER BEING HARMED BY DODGE/FCA'S REFUSAL TO COMPLY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209066May 21, 2019
POWER TRAIN
ENGINE TICKING - FAULTY MANIFOLD BOLTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206553May 9, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500 SLT CREW CAB 4X2 (140 IN WB 5 FT 7 IN BOX). THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT HAD ILLUMINATED. MIDWAY MOTORS MCPHERSON CHEVROLET (610 W KANSAS AVE, MCPHERSON, KS 67460) WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR NEEDED REPLACEMENT. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204944May 1, 2019
ELECTRONIC STABILITY CONTROL (ESC), STEERING
UNCONTROLLABLE STEERING OR FRONT END WOBBLING. AKA DEATH WOBBLE, ACCORDING TO MY VEHICLE HISTORY THERE ARE RECALLS THAT ARE FOR STEERING AND THE DESCRIPTION OF ALL THOSE RECALLS SAY WHAT COULD HAPPEN WHICH IS A LOSS OF STEERING CONTROL RESULTING IN A CRASH. ALL THE RECALLS THAT I KNOW OF HAVE BEEN REPLACED. BUT I STILL HAVE INCIDENTS WHERE I LOSE CONTROL OF STEERING AND IN ORDER FOR IT TO STOP, I HAVE TO STOP THE VEHICLE. I HAVE HAD MANY MANY CLOSE CALLS, AND HOPING THAT THIS DOESN'T RESULT IN A LOSS OF A VEHICLE OR EVEN DEATH. IT'S A VERY BIG CONCERN TO ME CONSIDERING THERE HAS BEEN RECALLS FOR THE STEERING AND FRONT END. IT WILL OCCUR AS SOON AS I HIT A BUMP JUST RIGHT NOT EVEN AT HIGH SPEED IT HAPPENS AT 35-70 MPH NO MATTER IF IT'S FLAT GROUND OR NOT. THE ENTIRE TRUCK SHAKES AND FEELS LIKE THE WHEELS ARE BOUNCING OFF THE GROUND. AT THAT POINT BEING ON THE FREEWAY HAVING NO CONTROL OF MY STEERING THE ONLY OPTION I HAVE IT TO SLAM ON MY BREAKS, IT'S A MATTER OF TIME BEFORE SOMETHING REALLY BAD HAPPENS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193551April 3, 2019
SERVICE BRAKES
ABS CONTROLLER STOPPED WORKING. THIS RESULTS IN THE LOSS OF YOUR ANTI LOCK BRAKES AND TRACTION CONTROL. THIS OCCURRED WHILE DRIVING DOWN INTERSTATE. ACCORDING TO MY MECHANIC THIS PROBLEM CANNOT BE FIXED DUE TO A NATION WIDE BACK ORDER OF THE COMPONENTS NEEDED DUE TO THE HIGH VOLUME OF FAILURES THAT HAS OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193693April 3, 2019
AIR BAGS
BIGGEST THINGS IS THE AIRBAG LIGHT COMING ON, JUST WORRIES ME WITH IT JUST EXPLODING AND COMING OUT, I JUST THINK IT'S A PROBLEM, ESPECIALLY JUST COMING ON FOR NO REASON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191718March 26, 2019
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. WHEN THE VEHICLE WAS STARTED, THE CONTACT HEARD A LOUD ABNORMAL NOISE COMING FROM THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE EXHAUST MANIFOLD FAILED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 167,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190525March 21, 2019
ENGINE
ON MARCH 5, WHILE DRIVING TO WORK, I HEARD A KNOCKING SOUND FROM THE ENGINE. LATER IN THE DAY WHEN DRIVING, THE TRUCK WOULD LOSE POWER WHEN I ACCELERATED. I CALLED A DOGE DEALERSHIP AND MADE AN APPOINTMENT WITH THE SERVICE DEPARTMENT EARLY THE NEXT MORNING. THE NEXT MORNING, THE SOUND WAS LOUDER AND HAD LESS POWER THROUGH ACCELERATION WHEN DRIVING TO THE DEALERSHIP. I AGREED TO HAVE A DIAGNOSTIC AND WAS LATER CALLED AND TOLD MY FUEL PUMP NEEDED TO BE REPLACED. I WAS CHARGED $1,045. WHEN I DROVE HOME, THE TRUCK STALLED OUT ONCE BUT I MANAGED TO MAKE IT HOME. I HAD SEVERAL MECHANICS INCLUDING ONE THAT WORKED AT A DIFFERENT DODGE DEALERSHIP LISTEN TO THE KNOCKING AND EACH MECHANIC IMMEDIATELY SUSPECTED A PROBLEM WITH THE LIFTERS. ALSO, ACCORDING TO EACH MECHANIC, THIS WAS A COMMON PROBLEM WITH DOGE RAM TRUCK. I TOWED THE TRUCK TO A MECHANIC AND FOUND THAT THE 5TH CYLINDER LIFTER HAD FROZE UP AND CARVED A GROOVE INTO THE CAM. THE MECHANIC HAS ORDER THE LIFTERS AND PARTS TO REPAIR THE ENGINE AND FOUND A BACKLOG OF ORDERS FOR THE SAME PARTS. I'M CURRENTLY HAVING TO RENT A CAR. MY WORK REQUIRES ME TO SOMETIMES DRIVE ON THE HIGHWAY 100 MILES ROUND TRIP. FORTUNATELY I WAS NOT IN THAT REQUIRED SITUATION AT THE TIME OF THE BREAKDOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190083March 19, 2019
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT, ENGINE
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. WHILE DRIVING 70 MPH, THE VEHICLE DECELERATE AND WOULD NOT EXCEED 40 MPH. THE VEHICLE VIBRATED VIOLENTLY AND THE ABS WARNING INDICATOR ILLUMINATED. AN INDEPENDENT MECHANIC REPAIRED THE MOTOR. THE DEALER WAS CONTACTED AND DID NOT ASSIST. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 185,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183114February 28, 2019
ENGINE
CHECK ENGINE LIGHT CAME ON WITH CODE FOR CYLINDER MISFIRE. DID RESEARCH ONLINE WHAT PROBLEM MIGHT BE AND SEEN THOUSANDS OF COMPLAINTS WITH EXACT SAME ISSUE. TOOK IT TO MECHANIC AND HE SAID LIFTER FAILURE. ROLLERS SEIZED UP AND TOOK LOBE OFF CAM. THIS IS THE EXACT SAME THING I SEEN ON THOUSANDS OF OTHER COMPLAINTS ONLINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183131February 28, 2019
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 60 MPH AT NIGHT, THE INSTRUMENT PANEL LIGHTING WENT OUT. THE INSTRUMENT PANEL WAS CHANGED THREE OTHER TIMES BY BRYANT MOTORS (2901 S LIMIT AVE, SEDALIA, MO 65301), BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED FOR THE RECENT FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183095February 28, 2019
FUEL/PROPULSION SYSTEM
WHEN FUELING THE TRUCK, FUEL OVERFLOWS AFTER THE PUMP SHUTS OFF. THIS CAUSES FUEL TO SPILL OUT ONTO THE TRUCK AND GROUND. THE AMOUNT IS SIGNIFICANT AND LEAVES A POOL OF FUEL ON THE GROUND. THIS HAPPENS AT ANY GAS STATION, AT ANY PUMP REGARDLESS OF TIME OF DAY OR SEASON. THE PICTURES I ATTACHED ARE EXAMPLES I FOUND ON LINE THAT ILLUSTRATE THE ISSUE EXACTLY AS I EXPERIENCE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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